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1
© 2022 TrustArc Inc. Proprietary and Confidential Information.
Drive 126% ROI by using the TrustArc Platform
2
Agenda
● Why we undertook this
● What is TEI?
● Executive Summary
● Customer Journeys
● Study Results
● Q&A
3
Speakers
Chris Babel
CEO
TrustArc
Henry Huang
TEI Consultant
Forrester
4
Why we undertook this
You Said
We Did
We need a way to
measure the
business value our
privacy team is
delivering
“
Met with our
customers and
partnered with
Forrester
5
TEITM
is a proven,
consistent, repeatable
methodology to justify
technology investments
TOTAL ECONOMIC
IMPACT
BENEFITS
COSTS
FLEXIBILITY
RISK
6
Industrial Organization
$50B+ in annual revenue
More than 200,000 employees
Forrester interviewed a TrustArc customer with:
7
When new laws would come
into effect, evaluations were
done manually to find
compliance gaps.
Chief Compliance Officer,
Industrial Company
Manual processes were inefficient and
time-consuming
The volume of data records made
structured compliance with privacy
laws difficult
Privacy compliance done through
spreadsheets was not scalable
“
Key challenges
8
Three-year
impact
ROI
126%
BENEFITS
$3.74M
NPV
$2.08M
9
decreased cost related
to complying with
privacy laws
$645K
eliminated cost of
privacy audits
$82K
dollars saved by
mitigating a privacy
incident
$3M
Three-year risk-adjusted benefits
10
Reduced cost
of compliance
with privacy
laws
FINANCIAL IMPACT
$645K 3-year PV
Improvement in the
time to adhere to
privacy laws
Decreased time to
compliance
75%
from 8 to
3 weeks
11
The number of privacy
incidents prior to using
TrustArc
2.5
per year
Decrease in privacy
incidents
80%↓
FINANCIAL IMPACT
$3M 3-year PV
Reduced cost
of privacy
incident
12
Reduced cost
to prove
compliance
and support
audits
82K
35%
Total cost of proving
compliance decreases
Less spent on external
audits
13
An additional benefit that couldn’t be quantified
Global access to
privacy management
14
ROI
126%
BENEFITS
$3.74M
NPV
$2.08M
Three-year impact
15
Read the full
Forrester TEI Study
16
Using the suite of TrustArc tools is incredibly
important to us to document and track
compliance with our global privacy program.
“
— Chief Compliance Officer, Industrial Company
17
Thank You!
See http://www.trustarc.com/insightseries for
the 2022 Privacy Insight Series and past
webinar recordings.
If you would like to learn more about how TrustArc can support
you with compliance, please reach out to sales@trustarc.com for a
free demo.
18
The audience should be aware of the following:
● This document is an abridged webinar version of a full case study (Forrester Total Economic Impact of
TrustArc, May 2022).
● The study is commissioned by TrustArc and delivered by the Forrester Consulting group.
● Forrester makes no assumptions as to the potential return on investment that other organizations will
receive. Forrester strongly advises that readers should use their own estimates within the framework
provided in the study to determine the appropriateness of an investment in TrustArc.
● TrustArc reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the
study and its findings and does not accept changes to the study that contradict Forrester’s findings or
obscure the meaning of the study.
● The customer name for the interview was provided by TrustArc
● Forrester does not endorse TrustArc.
Disclosures

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TrustArc Webinar: Drive 126% ROI by using the TrustArc Platform

  • 1. 1 © 2022 TrustArc Inc. Proprietary and Confidential Information. Drive 126% ROI by using the TrustArc Platform
  • 2. 2 Agenda ● Why we undertook this ● What is TEI? ● Executive Summary ● Customer Journeys ● Study Results ● Q&A
  • 4. 4 Why we undertook this You Said We Did We need a way to measure the business value our privacy team is delivering “ Met with our customers and partnered with Forrester
  • 5. 5 TEITM is a proven, consistent, repeatable methodology to justify technology investments TOTAL ECONOMIC IMPACT BENEFITS COSTS FLEXIBILITY RISK
  • 6. 6 Industrial Organization $50B+ in annual revenue More than 200,000 employees Forrester interviewed a TrustArc customer with:
  • 7. 7 When new laws would come into effect, evaluations were done manually to find compliance gaps. Chief Compliance Officer, Industrial Company Manual processes were inefficient and time-consuming The volume of data records made structured compliance with privacy laws difficult Privacy compliance done through spreadsheets was not scalable “ Key challenges
  • 9. 9 decreased cost related to complying with privacy laws $645K eliminated cost of privacy audits $82K dollars saved by mitigating a privacy incident $3M Three-year risk-adjusted benefits
  • 10. 10 Reduced cost of compliance with privacy laws FINANCIAL IMPACT $645K 3-year PV Improvement in the time to adhere to privacy laws Decreased time to compliance 75% from 8 to 3 weeks
  • 11. 11 The number of privacy incidents prior to using TrustArc 2.5 per year Decrease in privacy incidents 80%↓ FINANCIAL IMPACT $3M 3-year PV Reduced cost of privacy incident
  • 12. 12 Reduced cost to prove compliance and support audits 82K 35% Total cost of proving compliance decreases Less spent on external audits
  • 13. 13 An additional benefit that couldn’t be quantified Global access to privacy management
  • 16. 16 Using the suite of TrustArc tools is incredibly important to us to document and track compliance with our global privacy program. “ — Chief Compliance Officer, Industrial Company
  • 17. 17 Thank You! See http://www.trustarc.com/insightseries for the 2022 Privacy Insight Series and past webinar recordings. If you would like to learn more about how TrustArc can support you with compliance, please reach out to sales@trustarc.com for a free demo.
  • 18. 18 The audience should be aware of the following: ● This document is an abridged webinar version of a full case study (Forrester Total Economic Impact of TrustArc, May 2022). ● The study is commissioned by TrustArc and delivered by the Forrester Consulting group. ● Forrester makes no assumptions as to the potential return on investment that other organizations will receive. Forrester strongly advises that readers should use their own estimates within the framework provided in the study to determine the appropriateness of an investment in TrustArc. ● TrustArc reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester’s findings or obscure the meaning of the study. ● The customer name for the interview was provided by TrustArc ● Forrester does not endorse TrustArc. Disclosures