1. Tulasi Ram Mahato
406/40 Park Street, Hurst Ville, NSW 2220
Contact: 0450366367
E-mail: Tulasi.MAHATO@bluemountains.edu.au
CAREER OBJECTIVE
I’ m seeking for an industry placement that will encourage me to learn new ideas. As
Internship program is part of my course; I’ll be able to contribute myself full time for six
months period and can start immediately. This opportunity will help me to gain
international working experience to set up a platform to start my professional career.
PROFESSION EXPERIENCE
Customer Service Representative (June 2016- Present)
The Honest Chicken, Bellerose, Sydney
 Setup plan for the day for smooth operation.
 Lead the team, motivate them, train employees for customer service, up selling,
and create wow at every moment.
 Co-ordinate with Manager, conduct meeting for changes and special dishes for
the day.
 Purchasing and indenting, through various suppliers in Sydney.
 Make duty roaster of the employees.
 Assist in planning to open new outlets in Sydney.
Food and Beverage Attendant
Red capsicum Restaurant and party palace (January 2016- June)
Rockdale, Sydney
 Attend daily briefing and special plan of the day.
 Set up tables according to table reservation.
 Greet guests and serve Beverage on Arrival.
 Communicate with subordinates and manager for smooth operation of the day.
 Take food orders, up sale it according to courses of meal.
 Explain Food, serve food.
 Attend VIP guests.
 Enter the order in MICROS, Settle bills attend debriefing.
Food and Beverage Captain (2014-2015)
Park View River Resort, Nepal
 Staffing and record keeping of upcoming functions.

2.  Assist in Banquet functions including set up plan.
 Handling guest complaints react according to sitituation.
 Service of VIP customers such as Government organization PAPSON( Private
and public school organization)
 Assist in Buffet setup for lunch and dinner for various functions such as weeding,
seminar, conference.
 Attend General Mangers meeting; discuss new ideas, promotion and special
events based on special occasion.
 Train employees, motivate them, and focus on high productivity.
Industrial Trainee (7th
November 2012- 31st
March 2013)
Taj west End, Bangalore
 Attend Briefing and debriefing.
 Handle different banquet functions such as weeding, seminar, conference,
exhibitions.
 Table setup, sitting arrangement based on different functions.
 Conduct Briefing of allocated function. And allocate casuals for their position.
 Co-ordinate with host, and deal with them during function.
 Buffet setup according to Banquet Event Order.
 Print menus card according to BEO.
 Print guest bill and present to Host.
 Confirm with managers if mode of payment is B to C (Bill to company).
 Attended different Outdoor catering in Multinational companies such as Google,
IBM, Accenture, Renault Nissan, and Daimler and so on.
 Attended Air show competition in Bangalore.
 Attended 4000 covers embassy group of function.
Industrial Trainee (5th
December 2011- 29th
February2012)
ITC Grand Chola, Chennai
 Attend Briefing; absorbed what is plan for the day, special dish of the day,
available and non available items on menu.
 Mise en place for lunch and dinner.
 Set up the table according to meal of the day.
 Be ready for breakfast buffet setup, in terms of setup of various sections of buffet
including cold section, hot section, and live counter.
 Table Reservation for lunch and dinner.
 Escorting guests to their tables.

3.  Take Beverage order followed by courses of various dishes.
 Interaction with host and suggest for up selling.
 Handle complaints, inform to supervisor if it is crucial.
 Service of various dishes according to sequence of service.
 Help guest to serve foods during Brunch services.
 Silver service to the guests.
Industrial Trainee (1st
December 2010-25th
January 2011)
Asiana Hotel, Chennai
 Attend Briefing and debriefing.
 Handle different banquet functions such as weeding, seminar, conference,
exhibitions.
 Table setup, sitting arrangement based on different functions.
 Mise en place for lunch and dinner.
 Service of various courses of meals.
EDUCATION AND FORMAL TRAINING
Master In International Hotel Management 20/01/2016-31/12/2017
Blue Mountains International Hotel Management School at Torrens University, Sydney
B.Sc (Catering and Hotel Management) 2010-2013
Periyar University, India
NSW Responsible Service of Alcohol 28/01/2016
Higher secondary in Hotel Management 2010
(HSEB Board Nepal)
Linguistic Proficiency:
English, Nepali and Hindi.
References:
David Press (The Honest Chicken) Employer
+61419699968
Nilachal choudhary (Taj west End Banglore)
Assistant Food and Beverage Manager
+918884508866