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The Agency Relationship
            Third-Party Relations of the
                    Principle and Agent



© 2010 The McGraw-Hill Companies, Inc. All rights reserved.
Third-Party Relationships of
               the Principal and the Agent
We intend to conduct our business in a
way that not only meets but exceeds the
expectations of our customers, business
partners, shareholders, and creditors, as
well as the communities in which we
operate and society at large.

        Akira Mori , President and CEO
        Mori Trust Co., Ltd. (Japan)


                           © 2010 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Objectives
v   Contract liability of the principal
v   Contract liability of the agent
v   Contract suits against principal and
    agent
v   Tort liability of the principal
v   Tort liability of the agent
v   Tort suits against principal and agent
36 - 3
Overview
v   A principal bears tort
    and contract liability for
    their own acts or
    omissions
v   A principal controls an
    agent, thus principal is
    liable for agent’s acts
    or omissions
                                 If your computer fails, would you
                                   sue the company or the inspector
                                          who missed the problem?
36 - 4
Contract Liability
v   Generally, a principal is liable on a contract
    made by the agent if the agent had express,
    implied, or apparent authority to make the
    contract
v   Even if the agent lacks authority to contract,
    a principal may become bound to contract
    obligations by ratifying a contract made by
    an unauthorized agent

36 - 5
Actual v. Apparent Authority
v   An agent’s actual authority may be express
    (by words) or implied (by conduct)
v   Apparent authority arises if communications
    by principal to third party creates reasonable
    appearance of authority in the agent
v   See Opp v. Wheaton Van Lines, Inc.:
     w Plaintiffsued Wheaton for damages and the
         company alleged her ex-husband had actual
         or apparent authority to limit coverage
36 - 6
Implied Warranty of Authority
v   If agent contracts for an existing, competent
    principal but lacks authority, principal is not
    bound, but it’s unfair to third party
v Thus, agent bound on the theory of an
    implied warranty of authority to contract
v See Reed v. National Foundation Life
    Insurance Co. in which plaintiff alleged an
    insurance agent bound the insurance
    company under the implied warranty of
    authority
 36 - 7
Ratification
v   In ratification, a principal becomes obligated
    for an unauthorized act done by an agent or
    person posing as an agent
     w   Act in question usually is contract creation
v   Ratification relates back to contract creation
    and binds principal as if agent had authority
v   May be express or implied
v   Basic contract law applies

36 - 8
The Work Connection, Inc. v.
          Universal Forest Products, Inc.
v   Facts:
     w Universal hired a temporary employee from
       Connection, a temporary employment agency
     w Universal routinely completed Connection’s work
       verification forms containing language by which
       employer (Universal) agrees to indemnify
       Connection for employee injuries
     w Injured employee was covered by Connection’s
       workers’ compensation insurance, but Universal
       refused to indemnify (pay) Connection
36 - 9
The Work Connection, Inc. v.
            Universal Forest Products, Inc.
v   Legal Reasoning and Holding:
      w Trial court granted Universal’s motion for
        summary judgment and Connection appealed
      w Issue: whether Universal ratified the indemnity
        clause by accepting the benefits of employment
        contract for employee’s labor
      w Ratification does not occur if the principal – as in
        this case – is ignorant of material facts, such as
        time cards with a commitment to indemnify
      w Judgment for Universal affirmed

36 - 10
Contract Liability of Agent
v   An agent’s liability for a contract depends on
    the nature of the principle:
      w An agent who represents a disclosed principal is
        not liable on contracts made for the principal
      w Agents are liable on contracts made for a partially
        disclosed principal unless parties agree otherwise
      w An agent is liable to third parties on contracts
        made for an undisclosed principal
      w See Treadwell v. J.D. Construction Co.


36 - 11
Principal’s Tort Liability
v   A principal may be liable for
    a tort in four circumstances:
     w Direct liability for torts
     w Respondeat superior
     w Independent contractor
       activities
     w Misrepresentation



36 - 12
Direct Liability
v   A principal may incur direct liability for an
    agent’s torts because the principal is at fault
    and liability need not be imputed
      w Example:    sales agent merely applied the
          dealership’s deceptive sales policies




36 - 13
Respondeat Superior
v   Under the doctrine of respondeat superior
    (let the master answer), a principal who is
    an employer is liable for torts committed by
    agents (1) who are employees and (2) who
    commit the tort while acting within the
    scope of their employment
     w Principal liable for employee’s negligent
       and intentional torts


36 - 14
Respondeat Superior
v   Respondeat superior is a rule of imputed or
    vicarious liability because it bases an
    employer’s liability on the relationship with
    the employee
  Millan v. Dean Witter
      Reynolds, Inc.
 discusses direct liability
     and respondeat
 superior in a brokerage
         house.


36 - 15
Scope of Employment
v   Generally an employee’s conduct is within
    the scope of employment if the conduct
    meets each of four tests:
      w Conduct was of the kind that the employee was
        employed to perform
      w Conduct occurred substantially within the
        authorized time period
      w Conduct occurred substantially within the
        location authorized by the employer
      w Conduct was motivated at least in part by the
        purpose of serving the employer
36 - 16
Liability for Torts of
             Independent Contractors
v   Since a principal does not control the work
    of an independent contractor, a principal is
    not liable for an independent contractor’s
    torts except:
    w     A principal may be directly liable for
          negligent retention of an independent
          contractor (e.g., hiring a dangerously
          incompetent independent contractor)



36 - 17
Liability for Torts of
          Independent Contractors
v   A principal is liable for
    harm resulting from an
    independent
    contractor’s failure to
    perform a nondelegable
    duty




36 - 18
Liability for Torts of
          Independent Contractors
v   A principal is liable for an independent
    contractor’s negligent failure to take special
    precautions to conduct highly dangerous or
    inherently dangerous activities




36 - 19
Liability for Misrepresentations
v   Principal may be liable for agent’s false
    statements directly (intentionally or
    negligently) or vicariously (agent authorized
    to make true statements on the subject)
v   An exculpatory clause may negate tort
    liability of principal
      w   Reed case example: “I further understand that
          the agent has no authority to make any
          representations about the conditions …[of] the
          policy.”

36 - 20
Tort Liability of Agent
v   Agents are liable for their torts except when:
      w Agent   exercises a privilege of the principal
        (e.g., uses an easement)
      w Agent takes privileged action to defend his
        person or principal’s property
      w Agent makes a false statement in conduct of
        principal’s business but doesn’t know the
        falsity of the statements
      w Third parties are injured by defective tools or
        instrumentalities furnished by the principal
36 - 21
Test Your Knowledge
v   True=A, False = B
      w An  agent is always liable for his own torts.
      w The doctrine of respondeat superior means
        that a principal is liable for torts committed by
        employees acting within the course and
        scope of employment.
      w If an agent contracts for a legally existing and
        competent principal but lacks authority to
        enter contracts, the principal is not bound.

36 - 22
Test Your Knowledge
v   True=A, False = B
      wA   principal is never liable for an independent
        contractor’s torts.
      w Apparent authority arises if communications
        by principal to third party creates reasonable
        appearance of authority in the agent.
      w If a principal fails to inform the agent about a
        defect in the product, the principal will be
        directly liable for an agent’s torts.

36 - 23
Test Your Knowledge
v   Multiple Choice
     w Carl     owned a a pizza business and employed
          Zip to deliver pizzas. Carl knew that Zip
          occasionally drank beer while driving, but
          didn’t fire Zip. Zip injured Dan while
          delivering pizzas and driving drunk. Is Carl
          liable to Dan for Zip’s conduct?
           (a) No, only Zip is liable. Drunk driving was not
             within the scope of employment
           (b) Yes, since Carl knew about Zip’s drinking
             and negligently retained Zip
36 - 24
Test Your Knowledge
v   Multiple Choice
    w Carl’s Pizza hired Miller to be general
      manager. Miller hired Sam for pizza prep
      work. In general, would Carl’s Pizza be
      obligated to honor the contract with Sam?
          (a) No; only the owner of Carl’s Pizza can hire
            Sam, thus Sam’s contract is void
          (b) Yes; Miller acted with implied authority since
            he is general manager and Carl’s Pizza must
            honor Sam’s employment contract
36 - 25
Thought Questions
v   Do you think the doctrine of respondeat
    superior is good policy? Why or why not?




36 - 26

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Chapter 36 – Third-Party Relations of the Principal and the Agent

  • 1. The Agency Relationship Third-Party Relations of the Principle and Agent © 2010 The McGraw-Hill Companies, Inc. All rights reserved.
  • 2. Third-Party Relationships of the Principal and the Agent We intend to conduct our business in a way that not only meets but exceeds the expectations of our customers, business partners, shareholders, and creditors, as well as the communities in which we operate and society at large. Akira Mori , President and CEO Mori Trust Co., Ltd. (Japan) © 2010 The McGraw-Hill Companies, Inc. All rights reserved.
  • 3. Learning Objectives v Contract liability of the principal v Contract liability of the agent v Contract suits against principal and agent v Tort liability of the principal v Tort liability of the agent v Tort suits against principal and agent 36 - 3
  • 4. Overview v A principal bears tort and contract liability for their own acts or omissions v A principal controls an agent, thus principal is liable for agent’s acts or omissions If your computer fails, would you sue the company or the inspector who missed the problem? 36 - 4
  • 5. Contract Liability v Generally, a principal is liable on a contract made by the agent if the agent had express, implied, or apparent authority to make the contract v Even if the agent lacks authority to contract, a principal may become bound to contract obligations by ratifying a contract made by an unauthorized agent 36 - 5
  • 6. Actual v. Apparent Authority v An agent’s actual authority may be express (by words) or implied (by conduct) v Apparent authority arises if communications by principal to third party creates reasonable appearance of authority in the agent v See Opp v. Wheaton Van Lines, Inc.: w Plaintiffsued Wheaton for damages and the company alleged her ex-husband had actual or apparent authority to limit coverage 36 - 6
  • 7. Implied Warranty of Authority v If agent contracts for an existing, competent principal but lacks authority, principal is not bound, but it’s unfair to third party v Thus, agent bound on the theory of an implied warranty of authority to contract v See Reed v. National Foundation Life Insurance Co. in which plaintiff alleged an insurance agent bound the insurance company under the implied warranty of authority 36 - 7
  • 8. Ratification v In ratification, a principal becomes obligated for an unauthorized act done by an agent or person posing as an agent w Act in question usually is contract creation v Ratification relates back to contract creation and binds principal as if agent had authority v May be express or implied v Basic contract law applies 36 - 8
  • 9. The Work Connection, Inc. v. Universal Forest Products, Inc. v Facts: w Universal hired a temporary employee from Connection, a temporary employment agency w Universal routinely completed Connection’s work verification forms containing language by which employer (Universal) agrees to indemnify Connection for employee injuries w Injured employee was covered by Connection’s workers’ compensation insurance, but Universal refused to indemnify (pay) Connection 36 - 9
  • 10. The Work Connection, Inc. v. Universal Forest Products, Inc. v Legal Reasoning and Holding: w Trial court granted Universal’s motion for summary judgment and Connection appealed w Issue: whether Universal ratified the indemnity clause by accepting the benefits of employment contract for employee’s labor w Ratification does not occur if the principal – as in this case – is ignorant of material facts, such as time cards with a commitment to indemnify w Judgment for Universal affirmed 36 - 10
  • 11. Contract Liability of Agent v An agent’s liability for a contract depends on the nature of the principle: w An agent who represents a disclosed principal is not liable on contracts made for the principal w Agents are liable on contracts made for a partially disclosed principal unless parties agree otherwise w An agent is liable to third parties on contracts made for an undisclosed principal w See Treadwell v. J.D. Construction Co. 36 - 11
  • 12. Principal’s Tort Liability v A principal may be liable for a tort in four circumstances: w Direct liability for torts w Respondeat superior w Independent contractor activities w Misrepresentation 36 - 12
  • 13. Direct Liability v A principal may incur direct liability for an agent’s torts because the principal is at fault and liability need not be imputed w Example: sales agent merely applied the dealership’s deceptive sales policies 36 - 13
  • 14. Respondeat Superior v Under the doctrine of respondeat superior (let the master answer), a principal who is an employer is liable for torts committed by agents (1) who are employees and (2) who commit the tort while acting within the scope of their employment w Principal liable for employee’s negligent and intentional torts 36 - 14
  • 15. Respondeat Superior v Respondeat superior is a rule of imputed or vicarious liability because it bases an employer’s liability on the relationship with the employee Millan v. Dean Witter Reynolds, Inc. discusses direct liability and respondeat superior in a brokerage house. 36 - 15
  • 16. Scope of Employment v Generally an employee’s conduct is within the scope of employment if the conduct meets each of four tests: w Conduct was of the kind that the employee was employed to perform w Conduct occurred substantially within the authorized time period w Conduct occurred substantially within the location authorized by the employer w Conduct was motivated at least in part by the purpose of serving the employer 36 - 16
  • 17. Liability for Torts of Independent Contractors v Since a principal does not control the work of an independent contractor, a principal is not liable for an independent contractor’s torts except: w A principal may be directly liable for negligent retention of an independent contractor (e.g., hiring a dangerously incompetent independent contractor) 36 - 17
  • 18. Liability for Torts of Independent Contractors v A principal is liable for harm resulting from an independent contractor’s failure to perform a nondelegable duty 36 - 18
  • 19. Liability for Torts of Independent Contractors v A principal is liable for an independent contractor’s negligent failure to take special precautions to conduct highly dangerous or inherently dangerous activities 36 - 19
  • 20. Liability for Misrepresentations v Principal may be liable for agent’s false statements directly (intentionally or negligently) or vicariously (agent authorized to make true statements on the subject) v An exculpatory clause may negate tort liability of principal w Reed case example: “I further understand that the agent has no authority to make any representations about the conditions …[of] the policy.” 36 - 20
  • 21. Tort Liability of Agent v Agents are liable for their torts except when: w Agent exercises a privilege of the principal (e.g., uses an easement) w Agent takes privileged action to defend his person or principal’s property w Agent makes a false statement in conduct of principal’s business but doesn’t know the falsity of the statements w Third parties are injured by defective tools or instrumentalities furnished by the principal 36 - 21
  • 22. Test Your Knowledge v True=A, False = B w An agent is always liable for his own torts. w The doctrine of respondeat superior means that a principal is liable for torts committed by employees acting within the course and scope of employment. w If an agent contracts for a legally existing and competent principal but lacks authority to enter contracts, the principal is not bound. 36 - 22
  • 23. Test Your Knowledge v True=A, False = B wA principal is never liable for an independent contractor’s torts. w Apparent authority arises if communications by principal to third party creates reasonable appearance of authority in the agent. w If a principal fails to inform the agent about a defect in the product, the principal will be directly liable for an agent’s torts. 36 - 23
  • 24. Test Your Knowledge v Multiple Choice w Carl owned a a pizza business and employed Zip to deliver pizzas. Carl knew that Zip occasionally drank beer while driving, but didn’t fire Zip. Zip injured Dan while delivering pizzas and driving drunk. Is Carl liable to Dan for Zip’s conduct? (a) No, only Zip is liable. Drunk driving was not within the scope of employment (b) Yes, since Carl knew about Zip’s drinking and negligently retained Zip 36 - 24
  • 25. Test Your Knowledge v Multiple Choice w Carl’s Pizza hired Miller to be general manager. Miller hired Sam for pizza prep work. In general, would Carl’s Pizza be obligated to honor the contract with Sam? (a) No; only the owner of Carl’s Pizza can hire Sam, thus Sam’s contract is void (b) Yes; Miller acted with implied authority since he is general manager and Carl’s Pizza must honor Sam’s employment contract 36 - 25
  • 26. Thought Questions v Do you think the doctrine of respondeat superior is good policy? Why or why not? 36 - 26

Notes de l'éditeur

  1. Court: “An agent’s authority may be either actual or apparent, and actual authority may be express or implied. Only the words or conduct of the alleged principal, not the alleged agent, establish the actual or apparent authority of an agent. We first note that Mr. Opp never received the express authority to represent Ms. Opp and to limit the carriers’ liability…. We next determine whether Mr. Opp had the implied authority to limit the carriers’ liability. An agent has implied authority for the performance or transaction of anything reasonably necessary to effective execution of his express authority. Restatement (Second) of Agency § 35. Thus we must determine whether it was reasonably necessary for Mr. Opp to sign the bill of lading in order to execute his express authority to open the door to give the movers access to Ms. Opp’s property…. We conclude that there is insufficient evidence to support a grant of summary judgment for the carriers on this issue. We must then consider whether Mr. Opp had the apparent authority to sign the bill of lading and limit the carriers’ liability. Under the doctrine of apparent authority, a principal will be bound not only by the authority that it actually gives to another, but also by the authority that it appears to give. Apparent authority arises when a principal creates, by its words or conduct, the reasonable impression in a third party that the agent has the authority to perform a certain act on its behalf…. material facts in the record also justify a reasonable inference that Mr. Opp did not have the apparent authority to limit the carriers’ liability. It is undisputed that Ms. Opp told Soraghan that she wanted the full replacement value…We conclude, therefore, that summary judgment is precluded because the record provides sufficient evidence to enable a reasonable jury to find that Mr. Opp lacked the apparent authority to limit the carriers’ liability. Judgment reversed in favor of Ms. Opp. Remanded to the district court.”
  2. In this case, the insurance agent won because plaintiff Reed had signed documents acknowledging the agent’s lack of authority to bind the insurance company into a contract of insurance with applicant-plaintiff.
  3. The Work Connection, Inc. (Connection) is a temporary employment agency that provides workers to customers for a fee. Olson, a sales representative for Connection, contacted Universal Forest Products, Inc. (Universal). Olson spoke with Ken Von Bank, Universal’s production manager who had direct supervisory authority over temporary workers. Universal hired some of Connection’s employees, including Wayne DeLage, to construct fence panels at its Shakopee plant. Olson gave Universal work verification forms that were used as employee timecards. Universal filled out and signed the forms, which contained the worker’s name, date, and hours worked. Submission of a completed, signed form was required for an employee to be paid, and Connection processed the forms through its payroll department. The work verification forms contained the following language: CUSTOMER AGREES TO THE TERMS AND CONDITIONS…3. CUSTOMER agrees to indemnify, hold harmless and defend THE WORK CONNECTION against claims, damages, or penalties under the following circumstances:…(b) From any claims for bodily injury (including death), or loss of, and loss of use of, or damage to, property arising out of the use of or operation of CUSTOMER’S owned, nonowned, or leased vehicles, machinery or equipment by THE WORK CONNECTION employees. The parties never discussed the language on the back of the work verification form. The parties’ oral agreement did not include a term that required Universal to provide workers’ compensation insurance for Connection’s employees. Nonetheless, Von Bank signed the verification forms for Universal from March 1995 through July 1995, when the office manager, Yvonne Kohout, took over signing duties. At some point, Universal ran out of original work verification forms. Kohout simply photocopied the front side of the form and, thereafter, submitted forms that were blank on the back. In August 1995, DeLage severed three of his fingers while operating a radial arm saw. DeLage received $75,000 in workers’ compensation benefits from Connection. Connection then asked Universal to indemnify it pursuant to the language on the back of the verification form. Universal refused to pay.
  4. Connection sued Universal for breach of contract and the trial court granted Universal’s motion for a directed verdict. Connection appealed. The Minnesota Court of Appeals held that Von Bank and Kohout had no actual or apparent authority to bind Universal to the indemnification clause. The court then considered whether Universal had ratified the indemnification clause by accepting the benefits of the employment contract for DeLage’s labors. Appellate court: “Ratification does not occur if the principal is ignorant of material facts surrounding the transaction. Ratification by a party of another’s unauthorized acts occurs where the party with full knowledge of all material facts confirms, approves, or sanctions the other’s acts. Where a principal accepts and retains the benefits of an unauthorized act of an agent with full knowledge of all the facts he thereby ratifies the act. Here Universal lacked knowledge of a material fact: that the original timecards that Kohout signed contained language committing Universal to indemnify appellant for a workers’ compensation claim. Given that Universal lacked full information regarding Kohout’s actions, it did not ratify her conduct. Judgment for Universal affirmed.”
  5. In Treadwell, the court found that an agent acted for an unidentified principal when he disclosed he was transacting for a corporation, but gave the wrong corporate name to the third party with whom he transacted.
  6. The photo is of a carpenter, who is an employee (perhaps self-employed or for a subcontractor) and/or an independent contractor.
  7. The photo is of stockbrokers working on a problem.
  8. Would you mind if the firefighter (perhaps volunteer or an independent contractor) delegates firefighting to your neighbor?
  9. Would you mind if the independent contractor hired to manage the nuclear facility forgot to take precautions in running the plant?
  10. False. There are exceptions to the general rule. True. True. Thus, agent is bound on the theory of an implied warranty of authority to contract.
  11. False. A principal may be liable for an independent contractors torts in certain circumstances. True. True. A principal may incur direct liability for an agent’s torts because the principal is at fault and liability need not be imputed.
  12. The correct answer is (b). This question may require further discussion about negligent retention.
  13. The correct answer is (b).
  14. Opportunity to discuss policy and the law. Photo is of an assembly line.