1. The National Library for Health serviceThe National Library for Health service
framework for NHS funded library andframework for NHS funded library and
information services in Englandinformation services in England
an updatean update
Colin DaviesColin Davies
National Library for HealthNational Library for Health
colin.davies@cfh.nhs.ukcolin.davies@cfh.nhs.uk

2. Aim of presentationAim of presentation
1.1. Update on the work undertaken during 2005Update on the work undertaken during 2005
2.2. Update on the current situationUpdate on the current situation
3.3. A look to the next 12 monthsA look to the next 12 months

3. 1.1. Update on the work undertaken during 2005Update on the work undertaken during 2005
The National Service Framework will:The National Service Framework will:
 set out a clear value proposition for usersset out a clear value proposition for users
 the services to be commissioned by the NHSthe services to be commissioned by the NHS
 the standards for the delivery of servicesthe standards for the delivery of services

4. Work doneWork done
 Draft documentDraft document (co-authors Colin Davies and Sue Lacey Bryant)(co-authors Colin Davies and Sue Lacey Bryant)
 Draft core and development componentsDraft core and development components
 Commissioned Loughborough University to manage theCommissioned Loughborough University to manage the
first phase consultationfirst phase consultation (Dr Graham Walton and Janet Harrison(Dr Graham Walton and Janet Harrison))

5. The questionnaire (stage 1)The questionnaire (stage 1)
 Created by NLH and LoughboroughCreated by NLH and Loughborough
 Piloted and refined the questionnairePiloted and refined the questionnaire
 28 Strategic Health Authorities were asked to respond28 Strategic Health Authorities were asked to respond
 The questionnaire process was managed by the NHSThe questionnaire process was managed by the NHS
Library Knowledge and Development Network (LKDN)Library Knowledge and Development Network (LKDN)

6. Questionnaire responseQuestionnaire response
 100% response rate100% response rate
 Report to be submitted to the NLH Board in April 06Report to be submitted to the NLH Board in April 06
 Consensus support for the draft frameworkConsensus support for the draft framework
 Large amount of qualitative dataLarge amount of qualitative data

7. 2.2. Update on the current situationUpdate on the current situation
 Tender for stage 2 consultationTender for stage 2 consultation
 detailed analysis of qualitative datadetailed analysis of qualitative data
 focus groups with partners and stakeholdersfocus groups with partners and stakeholders
 Planning work schedule for 2006Planning work schedule for 2006

8. 3.3. A look to the next 12 monthsA look to the next 12 months
 Re-write the draft framework document based on theRe-write the draft framework document based on the
consultation processconsultation process
 Establish (and where appropriate commission) workEstablish (and where appropriate commission) work
streamsstreams
 Establish working partnershipsEstablish working partnerships
 Health Quality Service (HQS)Health Quality Service (HQS)
 United Kingdom Accreditation Forum (UKAF)United Kingdom Accreditation Forum (UKAF)

9. Work streamWork stream - Developing standards- Developing standards
 Create national standards for health library services inCreate national standards for health library services in
England (based on the current Helicon scheme andEngland (based on the current Helicon scheme and
the national NSF consultation)the national NSF consultation)
 Devise a national inspection schemeDevise a national inspection scheme
 Create a robust inspection training programme and aCreate a robust inspection training programme and a
national database of qualified inspectorsnational database of qualified inspectors
 Ensure compliance with theEnsure compliance with the CONCORDATCONCORDAT

10. The CONCORDATThe CONCORDAT
 Sets out what bodies providing healthcare in EnglandSets out what bodies providing healthcare in England
can expect from the main inspecting bodies. It underpinscan expect from the main inspecting bodies. It underpins
a programme to develop and implement policies fora programme to develop and implement policies for
inspection that are based on sound objectives andinspection that are based on sound objectives and
practicespractices
 The CONCORDAT is designed to support theThe CONCORDAT is designed to support the
improvement of services for the public and to reduceimprovement of services for the public and to reduce
unnecessary burdens on front line staffunnecessary burdens on front line staff

11. The CONCORDATThe CONCORDAT
 Has been agreed by the Department of Health and theHas been agreed by the Department of Health and the
Cabinet Office Regulatory Impact UnitCabinet Office Regulatory Impact Unit
 Is led by the Healthcare CommissionIs led by the Healthcare Commission
 Fulfils a commitment in ‘Making a Difference’ to reduceFulfils a commitment in ‘Making a Difference’ to reduce
the burdens in healthcare inspection and monitoringthe burdens in healthcare inspection and monitoring

12. Signatories to the CONCORDAT are:Signatories to the CONCORDAT are:
 Academy of Medical Royal CollegesAcademy of Medical Royal Colleges
 Audit CommissionAudit Commission
 Commission for Social Care InspectionCommission for Social Care Inspection
 Health and Safety ExecutiveHealth and Safety Executive
 Healthcare CommissionHealthcare Commission
 Mental Health Act CommissionMental Health Act Commission
 National Audit OfficeNational Audit Office
 NHS Litigation AuthorityNHS Litigation Authority
 Postgraduate Medical Education and Training BoardPostgraduate Medical Education and Training Board

13. CONCORDAT objectivesCONCORDAT objectives
 Inspections are coordinated with other reviews andInspections are coordinated with other reviews and
collections of datacollections of data
 Inspections support improvements in quality andInspections support improvements in quality and
performanceperformance
 Inspecting bodies continuously improve their methodsInspecting bodies continuously improve their methods
 Inspections are independent, consistent and fairInspections are independent, consistent and fair
 Inspections are targeted and proportionateInspections are targeted and proportionate
 Inspections are transparent and accountableInspections are transparent and accountable
 Inspectors are suitably qualified, trained and skilledInspectors are suitably qualified, trained and skilled

14. SummarySummary
 Extensive and continuing consultationExtensive and continuing consultation
 Active engagement with partners and stakeholdersActive engagement with partners and stakeholders
 Building on the developing consensus develop nationalBuilding on the developing consensus develop national
standardsstandards

15. URLsURLs
www.library.nhs.uk/about/www.library.nhs.uk/about/
www.library.nhs.uk/forLibrarians/www.library.nhs.uk/forLibrarians/
www.concordat.org.ukwww.concordat.org.uk
www.hqs.org.uk/www.hqs.org.uk/

16. Thank youThank you
Colin DaviesColin Davies
email: colin.davies@cfh.nhs.ukemail: colin.davies@cfh.nhs.uk