We all know how to answer a work email, don’t we? But do we all do it the right way? I think there is always some place for improvement.

1. HOWto Answer a Work Email Like a Pro
best tips on email communication at work for all professionals
by

2. HOW
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We all know how to answer a
work email, don’t we? But do we
all do it the right way? I think
there is always some place for
improvement.

3. GET TO THE POINT
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Don’t waste sentences to blow
someones ego or to be overly polite.
Seriously! Get. To. The. Point.

4. USE BULLET POINTS AND TEXT FORMATTING
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An email is not a novel. Use bullet
points where possible to
summarise ideas, data, or
conclusions and to provide
succinct answers.

5. LET THE OTHERS REPLY FIRST
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That tip is to be applied only if
you’re CCed on an email, and
someone else CCed would be
better suited to provide an answer.

6. FORWARD EMAILS SENT TO YOU BY
MISTAKE
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Instead of replying with a long
explanation saying how and why this
and that does not concern you
anymore, forward the email by
replying and including the correct
person on the thread.

7. DON’T SPECULATE ON INTENT
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Don’t speculate on intent. Remember
to always leave emotion out of email,
both when interpreting and writing
emails, as much as you can.

8. ANSWER PROMPTLY IN YOUR
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If you can answer something
promptly (under two minutes) do
it. If you have to take time to
answer thoroughly, plan that
time. Don’t create an awful
backlog in your inbox, and
frustrate the sender.

9. DON’T ANSWER AT ALL
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I like this rule as some emails are
not meant to be replied to. If
someone informs you about
something that does not require
your comment or answer then
you really do not have to answer
with, “Ok, thx”

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12. PHOTO CREDITS
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