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Aria Under The Radar 2009 Final
1. Monetizing the Cloud
The Aria A+ Billing Platform
Presented by:
Tom Dibble
VP, Business Development
tdibble@ariasystems.com
2. “Whether you want metering, billing, invoice
handling, payment processing or fraud management,
there’s a solution out there for you. But … wouldn’t
you want all of those things from a single provider,
rather than a patchwork of piecemeal services?
Probably the most complete offering — and
certainly the most mature as a provider to the SaaS
market — is Aria Systems .”
— Phil Wainwright, ZDNet
3. Aria A+ Billing Platform
A single platform to manage your business.
Aria's A+ Billing Pla8orm integrates a sophis<cated billing engine with
customer management and marke1ng tools in a single, SaaS applica<on
that accelerates revenue capture, automates business processes, and
significantly reduces opera<ng costs.
4. A+ Billing and Payments
Simple, powerful, flexible tools that help you monetize your
products/services and get paid faster.
• Recurring/Subscription Billing
• One-Time
• Usage-based
• Seat-based Licensing
• Inventory Management
• Micropayments
• Fixed, Variable, and Tiered Pricing
• Monthly, Quarterly, Annually, Real-Time
• Payment Method, Processor, &
Currency Independent
• Master & Add-On Plans
• Invoices and statements delivered via
e-mail, PDF, online, offline
• Full tax platform or BYO
• Bill anyone, for anything, anywhere
5. A+ Account Management
Manage, support, and create richer interactions with your
customers through the entire customer lifecycle.
Customer Service Suite
• 360 Degree View of Accounts and
Activity
• Full Audit Trail (CSR Activity,
Customer Activity)
• Service or Monetary Credits and
Refunds (Full Amount or Line
Item)
• Exception management and
dunning
Customer Self-Service Portal
• Fully brandable, secure, Web-
based tool to manage “My
Account”
• Roll Your Own with the A+ API
(Integrate directly with your
website or application)
6. A+ Marketing Intelligence
Tools to acquire customers and manage up-sell opportunities
direct or via channel partners.
Customer Acquisition
• Fully brandable, Web-based
Registration or API
• Service Provisioning
• Event-based Notifications
Coupons & Promotions
• Trial Periods
• Percent or Fixed Price Coupons &
Promotions
Channel Management
• Enable Revenue Sharing with
Partners
• Integrate registration forms directly
with partner web pages or
applications (via API)
7. A+ Reporting & Analytics
Gain valuable insight on your daily business operations, billing,
and customer activities.
• Dashboarding
• Ad-Hoc Reporting
• Analytics Platform
• Over 40 Standard Static
Reports
• Export financial data
(Quickbooks or CSV)
8. A+ Billing Platform Basics
Security & Compliance
• End-to-end PCI Level 1 & SAS 70
Compliant
• 99.99% Uptime
• Role-based Access to all customer and
business data
• Integrated Fraud Management
Web Services API
• SOAP & REST Methods
• Fully Documented
• Access ANY A+ module/data via APIs
• Integrate Aria A+ with any platform or
service (Google AppEngine, Facebook,
Custom Applications, etc…)
Out of the Box Integrations
• Salesforce.com
• Quickbooks
• NetSuite
• Vertex
• Over 12 Payment Processors and PayPal
10. Thank you.
• We are the industry standard for on-
Tom Dibble
demand billing and customer lifecycle
management software
VP, Business Development
tdibble@ariasystems.com
• Founded in 2003.
• Headquartered in the Philadelphia area
with offices in California
• Investors include Hummer Winblad,
Venrock, and Dave Labuda (founder
Learn more about Aria Systems and the
and former CEO of Portal Software,
A+ Billing Platform by visiting:
acquired by Oracle)
www.ariasystems.com
“Aria is the only provider with years of proven operational experience
and the broad functionality required to satisfy the complex needs of
subscription-based businesses.”
— Dave Labuda, Founder, Portal Software
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