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Notes for Under the Radar prep call

                             • The next slide are rough notes outlining what story we are thinking of telling at
                               UTR
                             • Also included are three separate sets of slides - these are all rough - feel free
                               to ignore or look at them to get a sense of content and style

                               1. Our company story around economic disruption
                               2. Roman’s pitch from Amazon Web Services Startup Challenge
                               3. Our ‘standard’ company presenation - not a real story, just a random assortment of slides


                                                                                                                              1


Tuesday, February 23, 2010
GoodData at UTR
                             • Goals
                               • introduce GoodData to new audience [same story as AWS Startup Challenge, maybe next chapter]
                               • explain Cloud BI vision & company execution so far
                               • talk about the next phase of the company & ask for people to engage (we’re not fundraising, but we are looking for SaaS ISV
                                  partners)


                             • Cloud BI vision
                               • GoodData’s story is all about using the cloud to economically disrupt the BI industry [Roman has blogged on this]
                               • Business need = CRM/Customer Analytics - not your father’s BI - new users, new data, very different velocity
                             • GoodData Execution
                               • Phase 1: deliver freely available BI as a cloud-based service [2,500+ trials]
                               • Phase 2: sell analytics apps for sales/marketing/support [selling these today, prediminantly to Salesforce CRM customers]
                               • Phase 3: open up GoodData platform - any data, any use case, and user [what we are talking about in 2h2010 and considering
                                  discussing at UTR]


                             • The Ask
                               • SaaS ISVs rethink how they deliver analytics to their customers and talk to us about delviering GoodData inside
                               • Any company that wants to run a metrics-based business ...

                                                                                                                                                               2


Tuesday, February 23, 2010
Some notes on communications

                             • Roman - Presentation Zen
                               • see http://www.gooddata.com/blog/roman-stanek-gooddata-in-6-minutes/


                             • BI is just awful to explain
                               • reports, dashboards, performance mangement. metrics, single version of the truth, predictve
                                 analytics, data integration, governance, ETL, etc.
                               • 2 decades of broken vendor promises


                             • We have a small number of truly transformational customers
                               • our story is best told through them                                                           3


Tuesday, February 23, 2010
1. Economic Disruption Pitch



Tuesday, February 23, 2010
Cloud = Economic Disruption




                                                           5


Tuesday, February 23, 2010
Disrupting the Economics of BI



                               Different market       Different sales    Different
                               than traditional       and marketing     technology
                                      BI                 methods         platform




                                                                                     6


Tuesday, February 23, 2010
We are not BI as you know it




                                 Performance Oversupply                Minimum Viable Product
                             The established product exceeds the   Set of features needed to learn from
                                needs of the most demanding               visionary early adopters
                                          customers                                                       7


Tuesday, February 23, 2010
Disrupting the Economics of BI

                                     Market                       Sell                   Deploy

                             •   Evangelize metrics-     •   Velocity sales       •   Easy to use -
                                 driven companies
                                                             model                    learn in hours
                             •   Find customer           •   Viral product - no   •   Fast deployment
                                 analytics (marketing,
                                                             user based pricing       in days
                                 sales, support)         •   Low Entry at         •   Agile iterate
                             •   Practice Agile BI
                                                             $500-$1,000/mo           project weekly
                                 (unlearn and relearn)




                                                                                                        8


Tuesday, February 23, 2010
Go to Market: Land and Expand

                             Land                                                        Expand


              Simple, repeatable apps
                                                                                           marketing
           (easily addressable segments)
                                                                                           service & support
                                                                        sales pipeline
                                                                           analytics
                                                                                           customer lifecycle

                                                                                           reporting & analytics
                     ISV products
                (Powered by GoodData)
                                                                         Follow up initial application
                                            Partner customization for      success with solutions
                                                complete solution             (land and expand)
              Internal BI development
             Upselling from free account
                                                                                                                   9


Tuesday, February 23, 2010
Applicaiton Buyer: Enterasys




                     •   Network infrastructure & security
                         (division of Siemens)
                     •   Sales Pipeline Analytics
                         (pipeline, support cases)
                                                             10


Tuesday, February 23, 2010
ISV: MarketMetrix




                                                        “Our hospitality customers have an insatiable
                                                          desire to better understand data around
                                                             customer satisfaction and loyalty”




                     •   SaaS-based customer sat.
                     •   Hospitality industry experts
                     •   50+ target accounts
                                                                                                        11


Tuesday, February 23, 2010
Developer: Gazelle



                                                  'We have 100 employees at Gazelle, and 90% of
                                                  them use GoodData every day to understand the
                                                      metrics that drive our business and more
                                                    importantly, what their role is in driving those
                                                                       metrics."



                •   reCommerce company
                •   Web analytics & operational
                    reporting

                                                                                                       12


Tuesday, February 23, 2010
2. Roman’s presentation from AWS
                             Startup Challenge



Tuesday, February 23, 2010
Business Intelligence | 2009
Tuesday, February 23, 2010
Adoption rate: 8%
                 Project Success Rate: 35%




              Market Size: $5.1billion

Tuesday, February 23, 2010
Yesterday’s Architecture




Tuesday, February 23, 2010
Consolidation | Commoditization | Specialization


                                                             Big data
     IBM/Cognos
                                                           Visualization
 SAP/Business Objects
                                                            Predictive
   Oracle/Hyperion
                                                             Analytics




                                         Open Source
                                          Appliances
                                           Google
Tuesday, February 23, 2010
We make BI:
                                        Affordable
                                           Flexible
                                            Simple


                Cloud gives us:
                Elastic Scale
                Service Orientation
                Commodity Hardware
Tuesday, February 23, 2010
Complete BI Platform




Tuesday, February 23, 2010
Dashboards & Reports




Tuesday, February 23, 2010
Deep Ad Hoc Analysis




Tuesday, February 23, 2010
Data Warehousing




Tuesday, February 23, 2010
...and More
      Visualization                        Analytics




      Collaboration                        ETL




Tuesday, February 23, 2010
Cloud BI Platform




                 True Multi-tenant Architecture : Economics
                 Elastic Scale : BI performance requirements
                 Web 2.0: simple, collaborative, embeddable

Tuesday, February 23, 2010
GoodData



                             2,500+ customers in public beta
                             70+ new projects created monthly
                             50+ production projects
                             20+ product releases since August 2008
                             1 instance of GoodData platform
                             0 servers

Tuesday, February 23, 2010
End Users | Solution Providers | ISVs

                              Applications | Projects | Platform


Tuesday, February 23, 2010
Who Has Signed up for GoodData




Tuesday, February 23, 2010
Entry-level pricing

               10 MB data |1-5 users | Free

               0.5 GB data | 50 users | $500/month

               2 GB data |100 users | $1000/month
Tuesday, February 23, 2010
Market opportunity
                                                        Investors




                             New data | New audiences | New markets

Tuesday, February 23, 2010
www.gooddata.com
                                 /gooddata
                                 @gooddata




Tuesday, February 23, 2010
3. Standard Company Overview Slides



Tuesday, February 23, 2010
GoodData Company Overview
                                                   • The first BI company born in the cloud

                                                   • Focus on Customer Analytics

                                                   • Company essentials
                                                       • Founded by Roman Stanek (NetBeans, Systinet founder)
                                                       • 40 Employees
                                                       • $7 million raised from leading VCs

                             Technology Partners
                                                   • GoodData by the numbers
                                                       •   2,500+ customers in public trial
                                                       •   100+ new BI projects created monthly
                                                       •   50+ production projects
                                                       •   20+ product releases since August 2008
                                  Investors            •   1 instance of GoodData platform
                                                       •   0 servers

                                                                                                                32


Tuesday, February 23, 2010
A Complete Cloud-Based BI Platform

                         Dashboards & Reports                       Visualization            Analytics   Collaboration




                                                                            ETL & Data Warehousing
                                Libya
                                Liechtenstein                                29730
                                Lithuania                                    87274
                                Luxembourg                                   41366
                                Macau           3.0.0.0 – 3.255.255.255
                                                4.0.0.0 – 4.255.255.255      48000
                                Macedonia       6.0.0.0 – 7.255.255.255      50495
                                Madagascar      8.0.0.0 – 8.255.255.255      93461
                                                9.0.0.0 – 9.255.255.255
                                                10.0.0.0 – 10.255.255.255    13030
                                                11.0.0.0 – 11.255.255.255    94077
                                                12.0.0.0 – 12.255.255.255    64363
                                                13.0.0.0 – 13.255.255.255
                                                                             78562

                                                                                                                         33


Tuesday, February 23, 2010
Who Has Signed up for GoodData




                                                        34


Tuesday, February 23, 2010
Customer Analytics
                             CRM
                              • Moved from a place to capture leads to your
                                customer System of Record
                              • CRM data exists throughout your company


                             Customer Analytics
                              • Access and question the data that surrounds
                                your customer relationships
                              • Track key metrics and ensure that every
                                customer-facing employee lives by them
                              • Report on customer relationships and to dig
                                deeper to analyze the story behind the
                                numbers
                              • The killer app for Cloud BI                   35


Tuesday, February 23, 2010
Success with Customer Analytics




                                                  •   Network infrastructure & security
                •   reCommerce company                (division of Siemens)               •   Open source management sw.
                •   Web analytics & operational   •   Sales Pipeline Analytics            •   Customer Analytics (lead-to-
                    reporting                         (pipeline, support cases)               opportunity conversation, sales)

                                                                                                                                 36


Tuesday, February 23, 2010
GoodData for Salesforce


                              • On-demand reporting and analysis
                                • Historically trend sales pipeline over time
                                • Analyze customer data across modules
                                • Visualize results with customized reports
                                  and dashboards.

                              • Pre-built modules for
                                • Sales Pipeline Analytics
                                • Marketing Analytics
                                • Sales & Service Analytics


                                                                                37


Tuesday, February 23, 2010
GoodData for Salesforce Demo

                             Dashboards & Reports      Analytics   Collaboration




Tuesday, February 23, 2010
“GoodData has the right architecture to address the analytical needs of our
                             customers. With GoodData, Salesforce users get access to the power of
                             analytics without the typical complexity of BI deployments.”

                                            Brett Queener, Senior Vice President, Products, salesforce.com



                                                                                                             39


Tuesday, February 23, 2010
Success with Customer Analytics


                                                             “GoodData shares our passion for making metrics
                                                             pervasive throughout our people and processes.
                                                             It’s simple – the more people that access the
                                                             metrics that drive our business, the better we
                                                             perform as a company.”

                                                                                                     Vala Afshar
                                                                Senior Vice President, Global Technical Services
                     •   Network infrastructure & security
                         (division of Siemens)
                     •   Sales Pipeline Analytics
                         (pipeline, support cases)
                                                                                                                   40


Tuesday, February 23, 2010
Get Started Today

                             • Try GoodData’s customer analytics
                               demo - sign up today at
                               www.gooddata.com


                             • Contact us to schedule a 30-day
                               free trial with your Salesforce data -
                               we can get you live in one week
                                    sales@goodata.com
                                    (415) 200-0197




                                                                        41


Tuesday, February 23, 2010
Customer Analytics examples



Tuesday, February 23, 2010
Customer Analytics: Marketing Dashboard




                                                                       43


Tuesday, February 23, 2010
Customer Analytics: Marketing Dashboard




                                                                       44


Tuesday, February 23, 2010
Customer Analytics: Leads




                                                         45


Tuesday, February 23, 2010
Customer Analytics: Tech Support




                                                                46


Tuesday, February 23, 2010
Customer Analytics: Behavior




                                                            47


Tuesday, February 23, 2010
Customer Analytics: Customer Satisfaction




                                                                         48


Tuesday, February 23, 2010

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Good Data

  • 1. Notes for Under the Radar prep call • The next slide are rough notes outlining what story we are thinking of telling at UTR • Also included are three separate sets of slides - these are all rough - feel free to ignore or look at them to get a sense of content and style 1. Our company story around economic disruption 2. Roman’s pitch from Amazon Web Services Startup Challenge 3. Our ‘standard’ company presenation - not a real story, just a random assortment of slides 1 Tuesday, February 23, 2010
  • 2. GoodData at UTR • Goals • introduce GoodData to new audience [same story as AWS Startup Challenge, maybe next chapter] • explain Cloud BI vision & company execution so far • talk about the next phase of the company & ask for people to engage (we’re not fundraising, but we are looking for SaaS ISV partners) • Cloud BI vision • GoodData’s story is all about using the cloud to economically disrupt the BI industry [Roman has blogged on this] • Business need = CRM/Customer Analytics - not your father’s BI - new users, new data, very different velocity • GoodData Execution • Phase 1: deliver freely available BI as a cloud-based service [2,500+ trials] • Phase 2: sell analytics apps for sales/marketing/support [selling these today, prediminantly to Salesforce CRM customers] • Phase 3: open up GoodData platform - any data, any use case, and user [what we are talking about in 2h2010 and considering discussing at UTR] • The Ask • SaaS ISVs rethink how they deliver analytics to their customers and talk to us about delviering GoodData inside • Any company that wants to run a metrics-based business ... 2 Tuesday, February 23, 2010
  • 3. Some notes on communications • Roman - Presentation Zen • see http://www.gooddata.com/blog/roman-stanek-gooddata-in-6-minutes/ • BI is just awful to explain • reports, dashboards, performance mangement. metrics, single version of the truth, predictve analytics, data integration, governance, ETL, etc. • 2 decades of broken vendor promises • We have a small number of truly transformational customers • our story is best told through them 3 Tuesday, February 23, 2010
  • 4. 1. Economic Disruption Pitch Tuesday, February 23, 2010
  • 5. Cloud = Economic Disruption 5 Tuesday, February 23, 2010
  • 6. Disrupting the Economics of BI Different market Different sales Different than traditional and marketing technology BI methods platform 6 Tuesday, February 23, 2010
  • 7. We are not BI as you know it Performance Oversupply Minimum Viable Product The established product exceeds the Set of features needed to learn from needs of the most demanding visionary early adopters customers 7 Tuesday, February 23, 2010
  • 8. Disrupting the Economics of BI Market Sell Deploy • Evangelize metrics- • Velocity sales • Easy to use - driven companies model learn in hours • Find customer • Viral product - no • Fast deployment analytics (marketing, user based pricing in days sales, support) • Low Entry at • Agile iterate • Practice Agile BI $500-$1,000/mo project weekly (unlearn and relearn) 8 Tuesday, February 23, 2010
  • 9. Go to Market: Land and Expand Land Expand Simple, repeatable apps marketing (easily addressable segments) service & support sales pipeline analytics customer lifecycle reporting & analytics ISV products (Powered by GoodData) Follow up initial application Partner customization for success with solutions complete solution (land and expand) Internal BI development Upselling from free account 9 Tuesday, February 23, 2010
  • 10. Applicaiton Buyer: Enterasys • Network infrastructure & security (division of Siemens) • Sales Pipeline Analytics (pipeline, support cases) 10 Tuesday, February 23, 2010
  • 11. ISV: MarketMetrix “Our hospitality customers have an insatiable desire to better understand data around customer satisfaction and loyalty” • SaaS-based customer sat. • Hospitality industry experts • 50+ target accounts 11 Tuesday, February 23, 2010
  • 12. Developer: Gazelle 'We have 100 employees at Gazelle, and 90% of them use GoodData every day to understand the metrics that drive our business and more importantly, what their role is in driving those metrics." • reCommerce company • Web analytics & operational reporting 12 Tuesday, February 23, 2010
  • 13. 2. Roman’s presentation from AWS Startup Challenge Tuesday, February 23, 2010
  • 14. Business Intelligence | 2009 Tuesday, February 23, 2010
  • 15. Adoption rate: 8% Project Success Rate: 35% Market Size: $5.1billion Tuesday, February 23, 2010
  • 17. Consolidation | Commoditization | Specialization Big data IBM/Cognos Visualization SAP/Business Objects Predictive Oracle/Hyperion Analytics Open Source Appliances Google Tuesday, February 23, 2010
  • 18. We make BI: Affordable Flexible Simple Cloud gives us: Elastic Scale Service Orientation Commodity Hardware Tuesday, February 23, 2010
  • 19. Complete BI Platform Tuesday, February 23, 2010
  • 20. Dashboards & Reports Tuesday, February 23, 2010
  • 21. Deep Ad Hoc Analysis Tuesday, February 23, 2010
  • 23. ...and More Visualization Analytics Collaboration ETL Tuesday, February 23, 2010
  • 24. Cloud BI Platform True Multi-tenant Architecture : Economics Elastic Scale : BI performance requirements Web 2.0: simple, collaborative, embeddable Tuesday, February 23, 2010
  • 25. GoodData 2,500+ customers in public beta 70+ new projects created monthly 50+ production projects 20+ product releases since August 2008 1 instance of GoodData platform 0 servers Tuesday, February 23, 2010
  • 26. End Users | Solution Providers | ISVs Applications | Projects | Platform Tuesday, February 23, 2010
  • 27. Who Has Signed up for GoodData Tuesday, February 23, 2010
  • 28. Entry-level pricing 10 MB data |1-5 users | Free 0.5 GB data | 50 users | $500/month 2 GB data |100 users | $1000/month Tuesday, February 23, 2010
  • 29. Market opportunity Investors New data | New audiences | New markets Tuesday, February 23, 2010
  • 30. www.gooddata.com /gooddata @gooddata Tuesday, February 23, 2010
  • 31. 3. Standard Company Overview Slides Tuesday, February 23, 2010
  • 32. GoodData Company Overview • The first BI company born in the cloud • Focus on Customer Analytics • Company essentials • Founded by Roman Stanek (NetBeans, Systinet founder) • 40 Employees • $7 million raised from leading VCs Technology Partners • GoodData by the numbers • 2,500+ customers in public trial • 100+ new BI projects created monthly • 50+ production projects • 20+ product releases since August 2008 Investors • 1 instance of GoodData platform • 0 servers 32 Tuesday, February 23, 2010
  • 33. A Complete Cloud-Based BI Platform Dashboards & Reports Visualization Analytics Collaboration ETL & Data Warehousing Libya Liechtenstein 29730 Lithuania 87274 Luxembourg 41366 Macau 3.0.0.0 – 3.255.255.255 4.0.0.0 – 4.255.255.255 48000 Macedonia 6.0.0.0 – 7.255.255.255 50495 Madagascar 8.0.0.0 – 8.255.255.255 93461 9.0.0.0 – 9.255.255.255 10.0.0.0 – 10.255.255.255 13030 11.0.0.0 – 11.255.255.255 94077 12.0.0.0 – 12.255.255.255 64363 13.0.0.0 – 13.255.255.255 78562 33 Tuesday, February 23, 2010
  • 34. Who Has Signed up for GoodData 34 Tuesday, February 23, 2010
  • 35. Customer Analytics CRM • Moved from a place to capture leads to your customer System of Record • CRM data exists throughout your company Customer Analytics • Access and question the data that surrounds your customer relationships • Track key metrics and ensure that every customer-facing employee lives by them • Report on customer relationships and to dig deeper to analyze the story behind the numbers • The killer app for Cloud BI 35 Tuesday, February 23, 2010
  • 36. Success with Customer Analytics • Network infrastructure & security • reCommerce company (division of Siemens) • Open source management sw. • Web analytics & operational • Sales Pipeline Analytics • Customer Analytics (lead-to- reporting (pipeline, support cases) opportunity conversation, sales) 36 Tuesday, February 23, 2010
  • 37. GoodData for Salesforce • On-demand reporting and analysis • Historically trend sales pipeline over time • Analyze customer data across modules • Visualize results with customized reports and dashboards. • Pre-built modules for • Sales Pipeline Analytics • Marketing Analytics • Sales & Service Analytics 37 Tuesday, February 23, 2010
  • 38. GoodData for Salesforce Demo Dashboards & Reports Analytics Collaboration Tuesday, February 23, 2010
  • 39. “GoodData has the right architecture to address the analytical needs of our customers. With GoodData, Salesforce users get access to the power of analytics without the typical complexity of BI deployments.” Brett Queener, Senior Vice President, Products, salesforce.com 39 Tuesday, February 23, 2010
  • 40. Success with Customer Analytics “GoodData shares our passion for making metrics pervasive throughout our people and processes. It’s simple – the more people that access the metrics that drive our business, the better we perform as a company.” Vala Afshar Senior Vice President, Global Technical Services • Network infrastructure & security (division of Siemens) • Sales Pipeline Analytics (pipeline, support cases) 40 Tuesday, February 23, 2010
  • 41. Get Started Today • Try GoodData’s customer analytics demo - sign up today at www.gooddata.com • Contact us to schedule a 30-day free trial with your Salesforce data - we can get you live in one week sales@goodata.com (415) 200-0197 41 Tuesday, February 23, 2010
  • 43. Customer Analytics: Marketing Dashboard 43 Tuesday, February 23, 2010
  • 44. Customer Analytics: Marketing Dashboard 44 Tuesday, February 23, 2010
  • 45. Customer Analytics: Leads 45 Tuesday, February 23, 2010
  • 46. Customer Analytics: Tech Support 46 Tuesday, February 23, 2010
  • 47. Customer Analytics: Behavior 47 Tuesday, February 23, 2010
  • 48. Customer Analytics: Customer Satisfaction 48 Tuesday, February 23, 2010