How Intercom built ‘Fin’, a GPT-4 powered chatbot_Fergal Reid_UXDX_EMEA_2023
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Join Fergal as he shares how they developed ‘Fin’, a chatbot that actually solves up to 50% of support questions. This session will shed light on the product development process of Fin, the challenges encountered, and the opportunities it brought forth. The talk will encompass Intercom’s experiences and lessons learned from integrating large language models in a live production environment.
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Do testers have to code... to be useful? Janet Gregory and Lisa Crispin plena...
How to do b tech be projects or any academic projects
How to do b tech be projects or any academic projects
Plus de UXDXConf
Building Design Systems that Work for Design and Development
This talk explores the methodologies and strategies essential for developing effective design systems that bridge the gap between design and dev.
Key Topics Covered:
1. Introduction to Design Systems
- The importance of design systems in modern digital product development
- Personal experiences and challenges faced in implementing design systems
2. Gaining Stakeholder Buy-In
- Strategies for communicating the value of UX to different types of stakeholders
- Techniques to quantify the benefits of UX in terms of efficiency, efficacy, learnability, and likability
3. Establishing Key Partnerships
- Identifying and collaborating with key teams within an organization
- Focusing on critical user flows and high-impact areas to drive the initial adoption
4. Deriving and Organizing Patterns
- Utilizing object-oriented design principles to create reusable and scalable patterns
- Abstracting specific use cases into general patterns applicable across different scenarios
5. Challenges and Realities
- Navigating the complexities of implementing design systems in large organizations
- Overcoming obstacles and managing phased approaches to system implementation
Strategic AI Integration in Engineering Teams
This presentation dives into the practical applications of machine learning within Google's operations, providing a comprehensive overview of how to leverage AI technologies to solve real-world business challenges.
Key Points Covered:
- Introduction to Machine Learning at Google: Discussion on the role of ML and its evolution in enhancing Google's operational efficiency.
- Experience Sharing: Insights into the team's long-term engagement with machine learning projects and the impacts on Google’s operational strategies.
- Practical Applications: Real-world examples of ML applications within Google’s daily operations, providing a blueprint to adapt similar strategies.
- Challenges and Solutions: Discussion on the challenges faced during the implementation of ML projects and the strategic solutions employed to overcome them.
- Future of ML at Google: Insights into future trends in machine learning at Google and how they plan to continue integrating AI into their ecosystem.
Design-Driven Leadership: Transforming Organizations through Creative Thinking
In an ever-evolving business landscape, the role of leadership is critical in navigating transformation and fostering innovation. This talk explores how applying design thinking principles can empower leaders to create meaningful change and drive organizational success.
Key Topics Covered:
1. Introduction to Design-Driven Leadership
- The concept of design-driven leadership and its importance in modern organizations
- Personal journey from a senior designer at Amazon to a design director at Ford
2. Transforming Ford's Business Model
- Ford’s transition from focusing solely on vehicle sales to enhancing the entire vehicle ownership experience
- The role of digital product design in driving this transformation
3. The Double S-Curve Transformation Model
- Understanding Ford’s existing business model and the new Model E
- Navigating the "core of the transformation" and the challenges it presents
4. Applying Design Thinking to Personal and Professional Life
- Using design thinking to manage personal transformations, such as becoming a new parent
- Implementing the 60-day reset to reframe and tackle personal challenges
5. Adapting Design Tools for Leadership
- Adapting subject matter expert (SME) interviews and other design research tools for leadership and alignment
- Case studies of successful implementation of design-driven processes at Ford
6. Key Strategies for Design-Driven Leadership
- Techniques for aligning teams and creating a unified vision
- Leveraging creativity and empathy to solve complex problems and foster innovation
- Practical examples of reframing problems and using iterative design processes to achieve positive outcomes
Improving Product Design with Futurism at ORACLE
Explore the transformative power of design and strategic foresight in shaping the future of business. This presentation dives into how integrating design thinking with foresight can drive innovation and proactive strategic planning in dynamic business environments.
Key Takeaways:
- Design as a Strategic Tool: The intersection of design and strategic foresight offers unique opportunities to shape future business landscapes by anticipating changes and designing innovative responses.
- Core Concepts: The presentation emphasizes how every element, from policy to products, can be designed, stressing the need for designers to actively participate in shaping future scenarios.
- Futures Thinking: It introduces the concept of futures thinking, a blend of foresight and empathy, urging designers to leverage their skills to envision and create desirable futures.
- Practical Applications: Real-life applications of foresight, like the integration of advanced design thinking in corporate strategy, demonstrate its impact on proactive business planning.
- Innovative Methods: The presentation also explores how design thinking methodologies, like the Futures Wheel, can facilitate innovative problem solving and strategic planning in volatile industries.
Motion for AI: Creating Empathy in Technology
In an era where artificial intelligence (AI) is becoming increasingly integrated into our daily lives, the need for empathetic technology is paramount. This talk explores the role of motion design in enhancing AI interfaces to foster empathy and improve user experiences.
Key Topics Covered:
1. Introduction to Empathetic AI
- The importance of creating empathy in AI interfaces
- Personal journey from character animation to AI and robotics design
2. The Role of Motion in User Interaction
- Historical context of motion in design, from early Disney animations to modern interfaces
- The blinking cursor: An example of effective motion use since 1960
3. Designing for Empathy
- How motion can enhance user satisfaction and trust in AI systems
- Examples from human-robot interaction and AI interfaces
4. Creating Human-like Interactions
- Using motion to provide transparency and context in AI interactions
- The importance of natural conversation flows and the ability to interrupt AI responses
5. Avoiding the Uncanny Valley
- Recognizing and mitigating the uncanny valley in AI-generated content
- Examples of effective and ineffective uses of motion in AI
6. Systemizing Motion Design
- Strategies for integrating motion into AI systems at scale
- Salesforce’s approach to creating and scaling a motion system for AI
Transforming The New York Times: Empowering Evolution through UX
The New York Times continues to lead in user-centered design by innovating and adapting to enhance both user engagement and understanding, aligning product experiences with its journalistic mission. This presentation discusses innovative strategies in user experience at The New York Times, focusing on subscriber experiences and storytelling.
Key Points Covered:
- Mission-Driven Design: Emphasizing the Times' mission to "seek the truth and help people understand the world," the design team prioritizes clarity and engagement to support high-quality journalism.
- UX Design Principles: The team follows five core UX tenets—clarity, time optimization, craftsmanship, accessibility, and trust—to maintain a strong focus on user-centric design.
- Innovative Design Strategies: Product Feature Advancement, Editorial Expression, Long-term Visioning
- Integrating Diverse Content: Examples include the successful integration of popular games like Wordle, which not only entertain but also attract and retain a diverse user base.
Connecting the Dots in Product Design at KAYAK
This presentation focuses on the challenges and strategies of connecting problem definitions within product development.
Key Points Covered:
- Kayak's mission since its inception in 2004 to simplify travel by enabling easy comparisons of flights through technological solutions.
- Discussion of the complexities within the travel industry, including the high expectations for personalized user experiences and the various stakeholder influences.
- Emphasis on the necessity of maintaining agility and innovation within a mature company through continuous reassessment of processes.
- An explanation of the importance of disciplined problem definition to prevent project failures and team inefficiencies.
- Introduction of strategies for effective communication across teams to ensure alignment and comprehension at all levels of project development.
- Exploration of various problem-solving methodologies, including how to handle conflicts within team settings regarding problem definitions and project directions.
Server-Driven User Interface (SDUI) at Priceline
This presentation discusses the complexities of aligning teams and ensuring consistent product experiences across various platforms, proposing Server Driven UI (SDUI) as a solution.
Key Points Covered:
- The challenge of maintaining consistency in product experiences across web and app interfaces, highlighted by discrepancies in user experience features like comment sections.
- Introduction of Server Driven UI (SDUI) to manage uniformity and streamline updates across different platforms.
- The importance of adapting design systems to accommodate SDUI, ensuring uniform naming conventions, and component functionalities.
- Technical discussions on overcoming framework differences and the operational load on developers due to continuous OS updates.
A Business-Centric Approach to Design System Strategy
The presentation underscores the strategic advantage of treating design systems not just as technical assets but as vital business components that require thoughtful management, robust planning, and strategic alignment with organizational goals.
Key Points Covered:
- Understanding Design Systems as Business Entities: Conceptualizing design systems as internal business entities can streamline their integration and evolution within a company.
- Adoption and Expansion: Elaborating on the importance of tactical adoption across organizational structures, enhancing product suites to cater to user needs and broadening scope to mobile and content authoring solutions.
- Data-Driven Development: Utilizing data insights for component development ensures that resources are allocated to create valuable, widely used features.
- Financial Modeling for Design Systems: Developing sustainable funding models is crucial for long-term support and success of design systems.
- Promoting Internal Buy-In: Stressing on strategies for promoting design systems within the organization to increase engagement and investment from internal stakeholders.
Structuring Teams and Portfolios for Success
This talk offers actionable insights at an executive level for enhancing productivity and refining your portfolio management approach to propel your organization to greater heights.
Key Points Covered:
1. Experience Transformation:
- The core challenge remains consistent across organizations: converting budget into user-centric designs.
- Strategies for deploying design resources effectively in both startups and large enterprises.
2. Strategic Frameworks:
- Introduction to the "Ziggurat of Impact" model, detailing layers from basic system interactions to comprehensive customer experiences.
- Practical insights on creating frameworks that scale with organizational complexity.
3. Organizational Impact:
- Real-world examples of navigating design in large settings, focusing on the synthesis of consumer products and customer experiences.
- Emphasis on the importance of designing systems that directly influence customer interactions.
4. Design Execution:
- Detailed walkthrough of organizational layers affecting design execution, from touchpoints and customer activities to shared capabilities.
- How to ensure design influences both the micro and macro aspects of customer interactions.
5. Measurement and Adaptation:
- Techniques for measuring the impact of design decisions and adapting strategies based on data-driven insights.
- The critical role of continuous improvement and feedback in refining customer experiences.
Designing for Hardware Accessibility at Comcast
Designing inclusive products is not only a social responsibility but also a business imperative. This talk delves into the journey of creating accessible hardware products that cater to diverse user needs.
Key Topics Covered:
1. Introduction to Inclusive Design
- Importance of accessibility in product design
- Overview of Comcast's commitment to making products accessible to a wide audience
2. Case Study: Xfinity Large Button Voice Remote
- Initial challenges and the evolution of the product
- User research and feedback that shaped the design
- Key features of the final product and their benefits
3. Designing for Diverse Needs
- Understanding human-centered design and its historical context
- The impact of designing for people with disabilities on overall product quality
- Examples from other industries, such as architecture and industrial design
4. Integrating Accessibility from the Beginning
- The cost and efficiency benefits of designing for accessibility from the start
- The process of embedding accessibility as a core trait rather than an optional feature
5. Real-World Impact and Continuous Improvement
- Insights from in-home studies with users having assistive needs
- How continuous feedback and iterative design lead to better products
- The role of inclusive research and development practices
Improving UX Research Quality with Cross-Department Collaboration
Collaboration across departments is essential to enhance the quality and impact of research outcomes. This talk offers practical strategies for leveraging cross-functional teams to achieve superior research quality.
Key Topics Covered:
1. Introduction to Cross-Department Collaboration
- Importance of collaboration in enhancing UX research quality
- Personal experiences and insights from a research operations manager
2. Building Effective Collaborative Structures
- Identifying and leveraging key roles within the organization (e.g., PMs, Devs, UX Researchers, Designers)
- Utilizing operations teams as the connective tissue to foster collaboration
3. Maximizing Research Impact
- Techniques for presenting research findings in an impactful way
- Importance of executive summaries and tailored presentations for different stakeholders
4. Following Through on Research
- Ensuring continuous follow-up on research to track its impact
- Strategies for confirming next steps and validating research outcomes
5. Breaking Down Research for Broader Application
- Concept of Atomic UX Research and its application
- Storing and managing research data in repositories for easy access and reuse
The UX of Automation by AJ King, Senior UX Researcher, Ocado
Automation is transforming industries by streamlining operations and reducing costs. However, the success of automated systems hinges not only on their functionality but also on the user experience (UX). This talk, "The UX of Automated Processes," delves into the intricate relationship between automation and UX, providing a comprehensive guide to designing intuitive and effective automated systems.
Key Topics Covered:
1. Introduction to Automated UX:
* Understanding the importance of UX in automated systems
* Real-world example: Robotic beer dispensers at a music festival
2. Step-by-Step Process for Enhancing Automated UX:
* Step 0: Identifying main workflows and happy paths
* Step 1: Conducting contextual inquiries to understand current user practices and edge cases
* Step 2: Prioritizing issues and solutions through collaborative ideation sessions
* Step 3: Prototyping and usability testing for both software and hardware
3. Prototyping and Testing:
* Methods for simulating automated processes
* Importance of user feedback in refining automated systems
4. Designing for Support Users:
* Crafting the experience for support personnel who manage edge cases
* Ensuring effective communication and issue prioritization for support users
We're Agile. So why haven't our outcomes improved?
After 20 years of agile, 90% of features still fail to deliver the expected value.
There is no such thing as user error, only bad design. The frameworks that companies have to try to adopt agile leave too much ambiguity on how to implement the supporting processes of funding, governance, alignment and more.
This talk explains why we have the ways of working we do and what we can do about it to improve.
Breaking Silos_The Shift from a Software Delivery to a Product Development Mi...
In this insightful discussion, Mihaela will introduce how Volkswagen Digital Solutions is taking steps towards a successful transition from software delivery to product delivery lifecycle, highlighting the challenges and the innovative tactics to break down traditional silos within the product teams as well as between “the business” and "IT". Learn how the Volkswagen Group established new delivery centers across Europe to foster interdisciplinary product teams, and the hurdles they overcame including stringent security, legal, and compliance boundaries, as well as people adaptation. Mihaela will share hands-on examples of their unique approach to get “the business on board", offering a glimpse into their working models and approaches on engagement and collaboration between the product teams and stakeholders. Discover how they faced resistance and fostered an inclusive process to move towards an efficient product delivery cycle. This talk is an exploration into digital transformation, with practical examples, offering key takeaways for those aiming to break silos and cultivate a collaborative environment within their organisations.
Leveling Up Design Maturity in a Large-Scale Organisation_ Daniel Heaslip_ U...
Dan Heaslip takes us through a brief journey of enhancing design maturity within Three's expansive design team . Learn about the unique challenges they face, the strategies they employ, and their vision for a cohesive and mature design future.
Continuous-Research_Mike Brown_UXDX_ EMEA_2023
Mike delves into Reed's ongoing and dynamic research program, which serves as the foundation for all product and design initiatives within the organisation. He shares how they enable continuous deep research by democratising user research in product teams and creating a regular cadence. This then allows the centralised UX research team to take on larger, more complex and strategic research initiatives. In this session you’ll learn how they’re:
Enabling constant research in product teams
Planning for agile processes
Demonstrating research value
Prioritising larger initiatives
Communicating research for highest impact
Through these strategies, Mike and his teams have successfully created an environment where innovation, based on deep user knowledge, is at the forefront.
Crafting Digital Products for Connected Appliances and Other Stories_ Alexis ...
In this talk you'll get a glimpse of the digital transformation journey Electrolux Group have embarked on. Discover the triumphs, setbacks and key milestones they have experienced along the way and learn about:
Working systematically: Explore the strategies employed to build mobile apps for multiple brands quickly, consistently and at scale, without fragmenting the user experience.
Building a dream team: Learn how Alexis structured a multi-disciplinary team of digital product designers, UX researchers and UX writers.
Transformational impact: Understand the effects of scaling up the company's digital transformation journey on design processes and practices in a hardware manufacturing environment.
Unlock the secrets to building a thriving digital products department, and transform your own company's traditional practices into digital innovation
Integrating AI _King's journey of Technology Transformation_Steven Collins_ U...
Join Steve Collins, CTO of King Games, creators of the globally popular game Candy Crush, as he shares insight into their current journey of embedding Artificial Intelligence into the fabric of their organisation. Steve will navigate through the challenges they have faced, the strategic choices made, and the innovative approaches undertaken. This talk offers a unique chance to gain firsthand knowledge of how a global gaming leader is embracing AI, and how these insights can be leveraged by other organisations seeking to harness the power of technology for their own growth and transformation. Whether you are a technology leader, or industry professional, you will find valuable lessons in this talk on how to successfully marry AI with the daily operations and strategic vision of a company.
Seamless UX: Invisible Transactions_Sudev Balakrishan_UXDX_EMEA_2023
Discover the fascinating journey undertaken by the world's largest payment processor as they delve into the intricate realm of product design that fuels global economies and orchestrates the seamless flow of currency across borders. This captivating exploration unravels the intricacies of crafting financial solutions that wield tremendous influence in shaping the economic landscape. Dive into the heart of innovation and design excellence as you gain insights into the strategies and methodologies employed by this industry titan to deliver cutting-edge payment technologies that power transactions worldwide. Join us on a thrilling voyage as we unveil the hidden mechanisms that drive the engine of the global financial ecosystem and redefine the way money moves across the international stage.
Plus de UXDXConf (20)
Building Design Systems that Work for Design and Development
Building Design Systems that Work for Design and Development
Design-Driven Leadership: Transforming Organizations through Creative Thinking
Design-Driven Leadership: Transforming Organizations through Creative Thinking
Transforming The New York Times: Empowering Evolution through UX
Transforming The New York Times: Empowering Evolution through UX
A Business-Centric Approach to Design System Strategy
A Business-Centric Approach to Design System Strategy
Improving UX Research Quality with Cross-Department Collaboration
Improving UX Research Quality with Cross-Department Collaboration
The UX of Automation by AJ King, Senior UX Researcher, Ocado
The UX of Automation by AJ King, Senior UX Researcher, Ocado
We're Agile. So why haven't our outcomes improved?
We're Agile. So why haven't our outcomes improved?
Breaking Silos_The Shift from a Software Delivery to a Product Development Mi...
Breaking Silos_The Shift from a Software Delivery to a Product Development Mi...
Leveling Up Design Maturity in a Large-Scale Organisation_ Daniel Heaslip_ U...
Leveling Up Design Maturity in a Large-Scale Organisation_ Daniel Heaslip_ U...
Crafting Digital Products for Connected Appliances and Other Stories_ Alexis ...
Crafting Digital Products for Connected Appliances and Other Stories_ Alexis ...
Integrating AI _King's journey of Technology Transformation_Steven Collins_ U...
Integrating AI _King's journey of Technology Transformation_Steven Collins_ U...
Seamless UX: Invisible Transactions_Sudev Balakrishan_UXDX_EMEA_2023
Seamless UX: Invisible Transactions_Sudev Balakrishan_UXDX_EMEA_2023
Dernier
National Security Agency - NSA mobile device best practices
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Securing your Kubernetes cluster_ a step-by-step guide to success !
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Uni Systems Copilot event_05062024_C.Vlachos.pdf
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Video Streaming: Then, Now, and in the Future
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
UiPath Test Automation using UiPath Test Suite series, part 6
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Full-RAG: A modern architecture for hyper-personalization
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Large Language Model (LLM) and it’s Geospatial Applications
Large Language Model (LLM) and it’s Geospatial Applications.
Essentials of Automations: The Art of Triggers and Actions in FME
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Epistemic Interaction - tuning interfaces to provide information for AI support
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
A tale of scale & speed: How the US Navy is enabling software delivery from l...
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GridMate - End to end testing is a critical piece to ensure quality and avoid...
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Dernier (20)
National Security Agency - NSA mobile device best practices
National Security Agency - NSA mobile device best practices
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
Full-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalization
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
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How Intercom built ‘Fin’, a GPT-4 powered chatbot_Fergal Reid_UXDX_EMEA_2023
- 1. How we built Fin @fergal_reid
- 6. Fin
- 9. GPT / LLMs • Internet sized tech change • Change in capability • Change in how we build and use AI
- 10. Level 1: GPTs are incredible!
- 13. Level 1: GPTs are incredible!
- 14. Level 1: GPTs are incredible! Level 2: GPTs make things up and aren’t trustworthy.
- 15. Level 1: GPTs are incredible! Level 2: GPTs make things up and aren’t trustworthy. Level 3: GPTs can be incredible when used right
- 16. See them as engineering components
- 17. See them as engineering components Separate out aspects accidentally bundled
- 18. What is GPT?
- 19. Training objective: token prediction
- 20. Training objective: token prediction
- 23. • A sequence model • That uses ‘attention’ • Gradient descent
- 24. • A sequence model • That uses ‘attention’ • Gradient descent
- 25. Not a useful model
- 26. Not a useful model • Human = genes and evolution ?
- 27. Not a useful model • Human = genes and evolution ? • Distrust: ‘It can’t do X because its just trained to predict the next word’
- 28. Model: Database + Reasoning Engine
- 29. Model: Database + Reasoning Engine • The reasoning engine is key
- 30. Model: Database + Reasoning Engine • The reasoning engine is key • Often, the database is a liability
- 34. Model: Human intuition Ask a human to answer a historical question vs Give them a history book and ask them the question
- 35. Note: Context window limited • Thousands of words • Can’t put a whole KB, or context, in it • Synergizes well with Vector Search
- 38. • Less reliable at extrapolation
- 39. • Less reliable at extrapolation • Favour interpolation
- 40. • Less reliable at extrapolation • Favour interpolation • Perform a task, given a context
- 41. • Less reliable at extrapolation • Favour interpolation • Perform a task, given a context • ‘Retrieval Augmented Generation’
- 43. First features we built • Summarisation • Edit tone of voice • Expand from shorthand
- 46. • 5th Dec: Starting • 20th Dec: Internal use • ~13th Jan: Customer beta • 31st Jan: Launch with testimonials • March: Thousands of customers Timeline
- 47. • GPT-powered question answering Bot Fin
- 48. Design goals
- 49. Design goals • Converse Naturally
- 50. Design goals • Converse Naturally • Answer questions about just your business
- 51. Design goals • Converse Naturally • Answer questions about just your business • Reduce hallucinations
- 52. Design goals • Converse Naturally • Answer questions about just your business • Reduce hallucinations • Minimal con fi guration
- 53. How to build with AI
- 54. Principles
- 55. • Sometimes you have to work back from the technology AI
- 56. • Sometimes you have to work back from the technology • Skunkworks approach AI
- 57. • A small senior ML team owns technical core • Engineers/Scientists help establish design envelope Tactics
- 58. • A small senior ML team owns technical core • Engineers/Scientists help establish design envelope • Team must have quantitative skills Tactics
- 59. • A small senior ML team owns technical core • Engineers/Scientists help establish design envelope • Team must have quantitative skills • Must have the ability to ship code Tactics
- 60. • Fast customer contact Tactics
- 61. • Fast customer contact • Build v1 of most ML with powerful LLM Tactics
- 62. • Test with real data ASAP Tactics
- 63. • Test with real data ASAP • Design in failure tolerance Tactics
- 64. Tactics
- 65. • How we build ML software has changed • “LLMs aren’t all of AI” Tactics
- 66. • Good adoption • Working on v2 • CS will be hugely changed by AI Fin current state
- 69. • Breakneck progress • Smaller models, open? • Exciting but overhyped today
- 70. • Breakneck progress • Smaller models, open? • Exciting but overhyped today • Productisation
- 71. • Breakneck progress • Smaller models, open? • Exciting but overhyped today • Productisation • Larger models