Coaching Lean Experiments in an Agile World

•

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"Innovate or Die.” In a hyper-competitive, fast-paced world, companies must increase their pace of learning and production to stay competitive. But being agile is no longer enough. Though much has been written about the benefits of adopting Lean UX and experimentation practices, even the best-intentioned leaders struggle with shifting ingrained work habits. Real culture change requires a new type of embedded leader: the Experiment Coach. Learn 3 techniques that great Experiment Coaches use to create a culture of user-centric design and innovation: Facilitating experiment planning using the Experiment Grid. Building momentum by chaining experiments together. Catalyzing culture change by focusing on user needs and behaviors. You'll learn tools and processes to be a great coach, and hear stories of failures and successes from top companies. By the end of this interactive session, you will have run your first experiment and be on your way to becoming a great Experiment Coach.

Technologie

LEAN EXPERIMENTS
COACHING
Head of Design, PlanGrid
@alissadesigns
Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=17
Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
#UXPA2016
IN AN AGILE WORLD
Alissa Briggs

SECRETS OF
EXPERIMENT COACHES
3
@alissadesigns

@alissadesigns
www.alissabriggs.com/experiment-grid

1. IDEA
Sharpie names
onto faces
Teach name
memory trick
Google
Glasses app
@alissadesigns
Light-up name
tags

2. ASSUMPTIONS
What assumptions have we made
about customers & their world?
@alissadesigns

2. ASSUMPTIONS
@alissadesigns
The name memory trick will help
people remember names.

3. HYPOTHESES
If we do _________,
then __% of people
will _____________
@alissadesigns

3. HYPOTHESES
If we teach a name memory trick,
then 75% of people
will remember a new person’s name
@alissadesigns

4. EXPERIMENT
Cheapest + fastest way to
validate our hypothesis
@alissadesigns

4. EXPERIMENT
Teach a name memory trick to audience,
then introduce them to someone new
DESCRIPTION
# of people who remember the
name of the person they met
METRICS
@alissadesigns

Teach people a name memory trick
The trick will help
them remember a
new person’s name
If we teach a name memory
trick, 75% of people will
remember a new person’s name
Teach trick, then
introduce new people
# who remember name
@alissadesigns
www.alissabriggs.com/experiment-grid

INVESTIGATE “WHY”
GET REAL ABOUT THE DATA
@alissadesigns

PLAN THE NEXT EXPERIMENT
INVESTIGATE “WHY”
GET REAL ABOUT THE DATA
@alissadesigns

@alissadesigns
TRAINING
PROCESSES
BUSINESS IDEAS

1. PLAN
TOGETHER
2. BUILD A
CADENCE
3. GO BEYOND
PRODUCT
BE A GREAT
EXPERIMENT COACH
@alissadesigns

GO FORTH AND
EXPERIMENT
www.alissabriggs.com/experiment-grid
Session Survey: http://www.uxpa2016.org/sessionsurvey?sessionid=17
Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org
#UXPA2016

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UXPA 2023: High-Fives over Zoom: Creating a Remote-First Creative Team

UXPA International

As humans, we are biased by design. Our intricate and fascinating brains have developed shortcuts through centuries of human evolution. They reduce an unimaginable load of paralyzing decisions, keep us alive, and help us navigate this complex world. Now, these life saving biases affect how we behave with modern technology. Understanding some of the theories and reasons why these biases exist is the key to unlocking their power. In this workshop we will cover some theories around how the brain works. We will review some of our mental shortcuts, take a look at some common biases, and learn how they affect our users, our research, and our designs. Lastly we will review some advantages of biases, and ways to identify and reduce bias. This workshop is targeted for designers who do their own research, and researchers looking to learn more about removing bias from their studies.

UXPA 2023: Behind the Bias: Dissecting human shortcuts for better research & ...

UXPA International

UXPA 2023 Poster: Improving the Internal and External User Experience of a Fe...

UXPA International

UXPA 2023 Poster: 5 Key Findings from Moderated Accessibility Testing with Sc...

UXPA International

Are you new to UX management, or thinking of getting into management? Then this talk is for you. After reading countless books, attending countless trainings, mentoring and being menteed, nothing quite prepared me for management like my first year. I’ll share with you what I wish they’d told me. I’ll also share my process for generating team research roadmaps, establishing team values, keeping employees motivated, and not burning out.

UXPA 2023: Lessons for new managers

UXPA International

Join us for an interaction design case study from the automotive industry. We created a Human-Machine Interface (HMI) for a vehicle feature that provides household-levels of power in electrical outlets for our customers to use at work and play. This case study will reveal: · Our debate of re-using version 1.0’s HMI vs designing a new user interface for the electric vehicle—when to break with consistency and why? · User research we conducted to guide our early design concept. · Paper prototypes we created to support our usability testing of the concept with vehicle owners. · How we solved internal debate over the interaction design in moving from internal combustion vehicles to electric vehicles. * Advice to help you evangelize user-centered design that is also brand-centered for a new product.

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA International

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