If it can go wrong, it will! How to bulletproof your user research. (Kathi Kaiser)
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UXPA 2014 Unconference presentation from Kathi Kaiser
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If it can go wrong, it will! How to bulletproof your user research. (Kathi Kaiser)
- 1. If It Can Go Wrong, It Will: How to Bulletproof Your User Research @Centralis_UX @kathikaiser
- 2. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 3. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 4. A UX Tale… @Centralis_UX@Centralis_UX @kathikaiser@Centralis_UX @kathikaiser
- 5. Risks about People Face time with users is precious. It’s our duty to make the most of it. @Centralis_UX @kathikaiser
- 6. What Could Possibly Go Wrong? @Centralis_UX @kathikaiser
- 7. What Could Possibly Go Wrong? People Places Technology Random Acts of Chaos Clients Vendors Participants Stakeholders You Getting there Gaining access Distractions Prototypes Audio Quality Camera Batteries Remote Platforms Severe Weather Earthquakes Terrorist Attacks Power Outages
- 8. What Could Possibly Go Wrong? Anticipate Prevent Fix Deal Learn
- 9. What Could Possibly Go Wrong? Inaccurate Expectations @Centralis_UX @kathikaiser
- 10. What Could Possibly Go Wrong? @Centralis_UX Conflicting Incentives @Centralis_UX @kathikaiser
- 11. What Could Possibly Go Wrong? @Centralis_UX Unwanted Interference Unwanted Interference @Centralis_UX @kathikaiser
- 12. What Could Possibly Go Wrong? @Centralis_UX Tech Failure @Centralis_UX @kathikaiser
- 13. How to Protect Yourself @Centralis_UX @kathikaiser
- 14. How to Protect Yourself Checklists @Centralis_UX @kathikaiser
- 15. How to Protect Yourself 15 @Centralis_UX Pack Lists @Centralis_UX @kathikaiser
- 16. How to Protect Yourself 16 @Centralis_UX ‘Time Outs’ @Centralis_UX @kathikaiser
- 17. How to Protect Yourself 17 @Centralis_UX Retros @Centralis_UX @kathikaiser
- 18. How to Protect Yourself 18 @Centralis_UX ‘Murphy’s Journey Map’ @Centralis_UX @kathikaiser
- 19. How to Protect Yourself 19 @Centralis_UX ‘Murphy’s Journey Map’ @Centralis_UX @kathikaiser
- 20. A Happy Ending @Centralis_UX @kathikaiser
- 21. A Happy Ending 21 @Centralis_UX@Centralis_UX @kathikaiser Happy clients…
- 22. A Happy Ending @Centralis_UX @kathikaiser …and happy UXers.
Notes de l'éditeur
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- What we learned – engagement comes from enhancing their museum approach, not changing it. Greatest enjoyment came from wandering and discovering spontaneously, not creating tours or following them.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.
- We’re from Centralis, a UX research and design firm based here in Chicago. We help our clients succeed by making their digital products easier and more rewarding to use. This involves spending a lot of time with users – observing them in the real world, designing prototypes to address their needs and testing the usability and appeal of interfaces in our lab.