UXPA 2022 Presenting Your UX Work Using Spontaneous Talks Frameworks
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UXPA International Suivre
30 Jun 2022•0 j'aime•406 vues
UXPA 2022 Presenting Your UX Work Using Spontaneous Talks Frameworks
30 Jun 2022•0 j'aime•406 vues
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Formation
We know that articulating our design decisions or presenting the value of our user research to stakeholders can sometimes be a challenge. Spontaneous Talks Frameworks have been around for years. They are often taught at universities and are used to help people think of answers or tell stories fast and smart. Jen is going to teach you a few Spontaneous Talks Frameworks so you can use them when presenting your work, answering tough questions or simply telling your stories. Applying these simple frameworks can help a person avoid anxiety by quickly organizing a thought, and moving forward to articulating that thought in a cohesive and eloquent manner.
UXPA International Suivre
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UXPA 2022 Presenting Your UX Work Using Spontaneous Talks Frameworks
- 1. Spontaneous Talks Frameworks Jen Blatz UX Researcher and Designer Presenting your UX work with
- 2. @jnblatz Jen Blatz Jen Blatz UX Researcher & Designer jnblatz jenniferblatz UX Research and Strategy Group Jen Blatz • Spontaneous Talks Frameworks
- 3. Story Telling Story Telling Jen Blatz • Spontaneous Talks Frameworks
- 4. Story Telling vs. Spontaneous Talks Frameworks Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
- 5. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Goal Know Feel Do
- 6. Chunking Jen Blatz • Spontaneous Talks Frameworks Chunking 619 291 2900
- 7. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Matt Abrahams YouTube: Stanford Graduate School of Business
- 8. Why used? Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
- 9. Process Process Jen Blatz • Spontaneous Talks Frameworks
- 10. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks
- 11. What? What? So What? Now What? What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks
- 12. What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks What? So What? Now What?
- 13. What? What? So What? Now What? What? So What? Now What? Jen Blatz • Spontaneous Talks Frameworks Describe it Why it matters What you will do next
- 14. OSB Opportunity Solution Benefit OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks
- 15. Opportunity. Solution. Benefit. OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks
- 16. OSB Opportunity Solution Benefit OSB: Opportunity. Solution. Benefit. Jen Blatz • Spontaneous Talks Frameworks What to fix Design outcome How this helps user
- 17. STAR Situation Task Action Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
- 18. Situation. Task. Action. Result. STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
- 19. Situation. Task. Action. Result. STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks
- 20. STAR Situation Task Action Result STAR: Situation. Task. Action. Result. Jen Blatz • Spontaneous Talks Frameworks Context What needs to be done What you did, how Outcome
- 21. PREP Point Reason Example Point PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks
- 22. Point. Reason. Example. Point. PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks
- 23. PREP Point Reason Example Point PREP: Point. Reason. Example. Point. Jen Blatz • Spontaneous Talks Frameworks State the fact Why it matters Provide evidence State the fact again
- 24. BLUF Bottom Line Up Front BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks
- 25. BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks Bottom. Line. Up. Front.
- 26. BLUF Bottom Line Up Front BLUF: Bottom. Line. Up. Front. Jen Blatz • Spontaneous Talks Frameworks Most important first Details to support
- 27. Compelling quote The design is not just what it looks like and feels like. The design is how it works. Quote Jen Blatz • Spontaneous Talks Frameworks – Steve Jobs
- 28. Statistic Jen Blatz • Spontaneous Talks Frameworks Amazing Statistic There are 500 hours of content uploaded on YouTube every minute.
- 29. PPP Prep Promise Path PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks
- 30. PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks Prep. Promise. Path.
- 31. PPP Prep Promise Path PPP: Prep. Promise. Path. Jen Blatz • Spontaneous Talks Frameworks Attention grabber Benefits The way to get there
- 32. Answers Jen Blatz • Spontaneous Talks Frameworks Answers
- 33. ADD Answer Detail Describe value ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks
- 34. ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks Answer. Detail. Describe value.
- 35. ADD Answer Detail Describe value ADD: Answer. Detail. Describe value. Jen Blatz • Spontaneous Talks Frameworks Short description Example Impact
- 36. TAKE Thank Acknowledge Keep momentum End with impact TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks
- 37. TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks Thank. Acknowledge. Keep momentum. End with impact.
- 38. TAKE Thank Acknowledge Keep momentum End with impact TAKE: Thanks. Acknowledge. Keep. End. Jen Blatz • Spontaneous Talks Frameworks Gratitude Heard Excitement Bang
- 39. RRR Regret Reason Repair RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks
- 40. RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks Regret. Reason. Repair.
- 41. RRR Regret Reason Repair RRR: Regret. Reason. Repair. Jen Blatz • Spontaneous Talks Frameworks What went wrong Why it went wrong Improve next time
- 42. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Whew! Spontaneous Talks Frameworks
- 43. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Spontaneous Talks Frameworks ● What? So What? Now What? ● OSB Opportunity/Problem. Solution. Benefit ● STAR Situation. Task. Action. Result. ● PREP Point. Reason. Example. Point. ● BLUF Bottom. Line. Up. Front. ● PPP Prep. Promise. Path. ● ADD Answer. Detail. Describe value. ● TAKE Thank. Acknowledge. Keep momentum. End with impact. ● RRR Regret. Reason. Repair.
- 44. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks What? What? So What? Now What?
- 45. Spontaneous Talks Frameworks Jen Blatz • Spontaneous Talks Frameworks Everything you want is on the other side of fear. – Jack Canfield
- 46. @jnblatz Jen Blatz Jen Blatz UX Researcher & Designer jnblatz jenniferblatz UX Research and Strategy Group Jen Blatz • Spontaneous Talks Frameworks