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Intro/Motivation behind talk
The interns aren’t getting younger, you’re getting older:
Stand out as a Senior UX candidate
Caroline J Little
UXPA INTERNATIONAL 2021
11+ years
4 full-time positions
2 layoffs
"Golden Autumn Hour of Washington DC" by Bold Frontiers is licensed under CC BY 2.0
2
Courtesy: Nielsen Norman Group
289% increase in
requests for UX
interviews in 2020
- Hired.com
Hiring for UX roles grew
20% between 2019 and
2020
- LinkedIn Jobs on the Rise report
3
“Hot” industry
Saturated junior market
Immature industry
- Companies
- Processes
- Growth path
Higher expectations/cost
What is working
for you
What is working
against you
4
Self-Reflection
Courtesy: Undraw.co
5
KEY LEVERS
Make or break issues
• Location
• Salary requirements
• Title/job responsibilities
• Industry
• Company
6
ENERGY GAINS AND DRAINS
List your Top 5
• Can be both lived and aspirational (Gains)
• Related both to your job responsibilities and things
like:
• Company culture
• How UX/the role is embedded into the company
• The type and quality of opportunities available to you
(projects, clients, etc.)
• Perks
7
Tools in your arsenal
Courtesy: Undraw.co 8
INTROS
Start off every interaction prepared
1 min “elevator pitch”
• Years of experience
• Relevancy to role
• What’s next for you
9
INTROS
Start off every interaction prepared
1 min “elevator pitch”
• Years of experience
• Relevancy to role
• What’s next for you
2-3 min longer opener
• Education
• High level career progression
• Key Skills
• What’s next for you
10
INTROS
Start off every interaction prepared
1 min “elevator pitch”
• Years of experience
• Relevancy to role
• What’s next for you
2-3 min longer opener
• Education
• High level career progression
• Key Skills
• What’s next for you
Tell me about a project…
• Typically related to the type of
role you are seeking
• Role, problem, process, solution
11
HERO STORIES
Have prepared to illustrate points or answer questions
PERSUASION: How did you influence leadership?
12
PERSUASION: How did you influence leadership?
COLLABORATION: How did you resolve differences
within a team? What does good teamwork look like to
you?
HERO STORIES
Have prepared to illustrate points or answer questions
13
PERSUASION: How did you influence leadership?
COLLABORATION: How did you resolve differences within a team?
What does good teamwork look like to you?
PERSONAL GROWTH: How did you recover from a
mistake? How did you change your behavior based on
feedback?
HERO STORIES
Have prepared to illustrate points or answer questions
14
PERSUASION: How did you influence leadership?
COLLABORATION: How did you resolve differences within a team? What
does good teamwork look like to you?
PERSONAL GROWTH: How did you recover from a mistake? How did you
change your behavior based on feedback?
BUSINESS ACUMEN: How did you contribute to solving key
business problems? Do you understand how to partner with key
stakeholders?
HERO STORIES
Have prepared to illustrate points or answer questions
15
RESUME
Focus more on impact
• Conducted research with
healthcare providers to gather
concept feedback
• Wireframing, Prototyping and
facilitating discussions
• Help to drive consensus and
forward thinking change
within client's businesses
16
RESUME
Focus more on impact
• Wireframing, Prototyping and
facilitating discussions
• Conducted research with
healthcare providers to gather
concept feedback
• Help to drive consensus and
forward thinking change
within client's businesses
• Designed ABC feature of website Z,
launched 3 months ahead of
schedule
• Used research findings from
healthcare provider interviews to
formalize new concept for ABCDE
• Led series of workshops that drove
client and team alignment around
UX strategy for product X
17
RESUME
Show AND tell your value
Put special emphasis on:
• KPIs (money/time saved, satisfaction scores,
ratings/reviews)
• New models/processes/ways of working
• Insights or actions which led to key business decisions
• Quantifiable reach (# of users, # of downloads, etc.)
18
PORTFOLIO VS. CASE PRESENTATION
Advertising vs. storytelling
BOTH:
• Problem, process, solution
PRESENTATION:
Opportunity for you to expand upon:
• Role & dynamics within the team, org
• Business constraints
• Why and how the process deviated from the idea and
how you responded
19
CASE PRESENTATION
Set up the story and land the plane
• Remember your audience
• Provide enough detail but don’t get bogged down in
company minutiae
• Simplify the process without losing the strategic thread
• Tie your contribution/findings/solution back to company
objectives
• Be prepared to discuss what you would have
changed/down differently
20
The interview process
Courtesy: Undraw.co
21
ASK THE RIGHT QUESTIONS
Are interviews together or separate?
HIRING MANAGER:
• Management style
• How would you
define/measure success in
this role?
• What skills help someone
succeed at company [xyz]?
• Tell me about a project your
team worked on that had a big
impact
22
ASK THE RIGHT QUESTIONS
Are interviews together or separate?
PEER:
• Company/Team Culture
• Tell me about a recent
project you worked on
• What do you see as biggest
opportunity to improve
processes?
• Who do you work with most
closely day-to-day?
HIRING MANAGER:
• Management style
• How would you
define/measure success in
this role?
• What skills help someone
succeed at company [xyz]?
• Tell me about a project your
team worked on that had a big
impact
23
EVALUATE THEIR PROCESS
Are they treating you like a senior candidate?
• Who is interviewing you? How many gatekeepers?
• What are they requesting of you in time, pre-work during
the process?
• Are they asking you the right questions?
24
Staying Ready
Courtesy: Undraw.co
25
STAYING READY
Not actively looking? You still have homework
TARGET LIST:
• What are companies you are
interested in for the future and
who do you know there?
26
STAYING READY
Not actively looking? You still have homework
TARGET LIST:
• What are companies you are
interested in for the future and
who do you know there?
THINK AHEAD ABOUT YOUR
CURRENT WORK:
• How would you tell the story
of what you are doing today?
27
STAYING READY
Not actively looking? You still have homework
TARGET LIST:
• What are companies you are
interested in for the future and
who do you know there?
THINK AHEAD ABOUT YOUR
CURRENT WORK:
• How would you tell the story
of what you are doing today?
OTHER OUTLETS FOR GROWTH:
• Volunteer work – UX orgs;
skills & networking
• Project roles within current
company
28
Thank you &
good luck!
Courtesy: Undraw.co 29

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UXPA 2021: The interns aren’t getting younger, you’re getting older: Finding opportunity and thriving as a Senior UX candidate

  • 1. Intro/Motivation behind talk The interns aren’t getting younger, you’re getting older: Stand out as a Senior UX candidate Caroline J Little UXPA INTERNATIONAL 2021
  • 2. 11+ years 4 full-time positions 2 layoffs "Golden Autumn Hour of Washington DC" by Bold Frontiers is licensed under CC BY 2.0 2
  • 3. Courtesy: Nielsen Norman Group 289% increase in requests for UX interviews in 2020 - Hired.com Hiring for UX roles grew 20% between 2019 and 2020 - LinkedIn Jobs on the Rise report 3
  • 4. “Hot” industry Saturated junior market Immature industry - Companies - Processes - Growth path Higher expectations/cost What is working for you What is working against you 4
  • 6. KEY LEVERS Make or break issues • Location • Salary requirements • Title/job responsibilities • Industry • Company 6
  • 7. ENERGY GAINS AND DRAINS List your Top 5 • Can be both lived and aspirational (Gains) • Related both to your job responsibilities and things like: • Company culture • How UX/the role is embedded into the company • The type and quality of opportunities available to you (projects, clients, etc.) • Perks 7
  • 8. Tools in your arsenal Courtesy: Undraw.co 8
  • 9. INTROS Start off every interaction prepared 1 min “elevator pitch” • Years of experience • Relevancy to role • What’s next for you 9
  • 10. INTROS Start off every interaction prepared 1 min “elevator pitch” • Years of experience • Relevancy to role • What’s next for you 2-3 min longer opener • Education • High level career progression • Key Skills • What’s next for you 10
  • 11. INTROS Start off every interaction prepared 1 min “elevator pitch” • Years of experience • Relevancy to role • What’s next for you 2-3 min longer opener • Education • High level career progression • Key Skills • What’s next for you Tell me about a project… • Typically related to the type of role you are seeking • Role, problem, process, solution 11
  • 12. HERO STORIES Have prepared to illustrate points or answer questions PERSUASION: How did you influence leadership? 12
  • 13. PERSUASION: How did you influence leadership? COLLABORATION: How did you resolve differences within a team? What does good teamwork look like to you? HERO STORIES Have prepared to illustrate points or answer questions 13
  • 14. PERSUASION: How did you influence leadership? COLLABORATION: How did you resolve differences within a team? What does good teamwork look like to you? PERSONAL GROWTH: How did you recover from a mistake? How did you change your behavior based on feedback? HERO STORIES Have prepared to illustrate points or answer questions 14
  • 15. PERSUASION: How did you influence leadership? COLLABORATION: How did you resolve differences within a team? What does good teamwork look like to you? PERSONAL GROWTH: How did you recover from a mistake? How did you change your behavior based on feedback? BUSINESS ACUMEN: How did you contribute to solving key business problems? Do you understand how to partner with key stakeholders? HERO STORIES Have prepared to illustrate points or answer questions 15
  • 16. RESUME Focus more on impact • Conducted research with healthcare providers to gather concept feedback • Wireframing, Prototyping and facilitating discussions • Help to drive consensus and forward thinking change within client's businesses 16
  • 17. RESUME Focus more on impact • Wireframing, Prototyping and facilitating discussions • Conducted research with healthcare providers to gather concept feedback • Help to drive consensus and forward thinking change within client's businesses • Designed ABC feature of website Z, launched 3 months ahead of schedule • Used research findings from healthcare provider interviews to formalize new concept for ABCDE • Led series of workshops that drove client and team alignment around UX strategy for product X 17
  • 18. RESUME Show AND tell your value Put special emphasis on: • KPIs (money/time saved, satisfaction scores, ratings/reviews) • New models/processes/ways of working • Insights or actions which led to key business decisions • Quantifiable reach (# of users, # of downloads, etc.) 18
  • 19. PORTFOLIO VS. CASE PRESENTATION Advertising vs. storytelling BOTH: • Problem, process, solution PRESENTATION: Opportunity for you to expand upon: • Role & dynamics within the team, org • Business constraints • Why and how the process deviated from the idea and how you responded 19
  • 20. CASE PRESENTATION Set up the story and land the plane • Remember your audience • Provide enough detail but don’t get bogged down in company minutiae • Simplify the process without losing the strategic thread • Tie your contribution/findings/solution back to company objectives • Be prepared to discuss what you would have changed/down differently 20
  • 22. ASK THE RIGHT QUESTIONS Are interviews together or separate? HIRING MANAGER: • Management style • How would you define/measure success in this role? • What skills help someone succeed at company [xyz]? • Tell me about a project your team worked on that had a big impact 22
  • 23. ASK THE RIGHT QUESTIONS Are interviews together or separate? PEER: • Company/Team Culture • Tell me about a recent project you worked on • What do you see as biggest opportunity to improve processes? • Who do you work with most closely day-to-day? HIRING MANAGER: • Management style • How would you define/measure success in this role? • What skills help someone succeed at company [xyz]? • Tell me about a project your team worked on that had a big impact 23
  • 24. EVALUATE THEIR PROCESS Are they treating you like a senior candidate? • Who is interviewing you? How many gatekeepers? • What are they requesting of you in time, pre-work during the process? • Are they asking you the right questions? 24
  • 26. STAYING READY Not actively looking? You still have homework TARGET LIST: • What are companies you are interested in for the future and who do you know there? 26
  • 27. STAYING READY Not actively looking? You still have homework TARGET LIST: • What are companies you are interested in for the future and who do you know there? THINK AHEAD ABOUT YOUR CURRENT WORK: • How would you tell the story of what you are doing today? 27
  • 28. STAYING READY Not actively looking? You still have homework TARGET LIST: • What are companies you are interested in for the future and who do you know there? THINK AHEAD ABOUT YOUR CURRENT WORK: • How would you tell the story of what you are doing today? OTHER OUTLETS FOR GROWTH: • Volunteer work – UX orgs; skills & networking • Project roles within current company 28
  • 29. Thank you & good luck! Courtesy: Undraw.co 29