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Randy Frisch
President & CMO
Uberflip
Daniel Day
Director, Account Based
Marketing
Snowflake
CMA Pipecon
Why the
Content Experience
Matters
CMA Pipecon
People increasingly expect a
personalized experience.
The
Effect
CMA Pipecon
Curated lists
CMA Pipecon
Content by topic
CMA Pipecon
Tailored to
expectations
CMA Pipecon
AI Powered
Streams
CMA Pipecon
Has more than
100 million users
& 30 million songs
CMA Pipecon
What does this mean
for marketers?
CMA Pipecon
Marketers need to
align their marketing journeys
with consumer expectations.
CMA Pipecon
of B2B marketers anticipate they
will create more content in 2018 vs
201770% — 2017 Benchmarks, Budgets, and Trends—North America, 2017 Content Marketing Institute
What does this mean for marketers?
CMA Pipecon
of content churned out by B2B marketing
departments today sits unused.
60–70% — 2014 SiriusDecisions
What does this mean for marketers?
CMA Pipecon
CMA Pipecon
We Need a Framework to
Start Marketing
Our Content
CMA Pipecon
We need to
align content
at every stage
of the buyer
journey
Resource
Center
Account-Based
Marketing
Campaigns
& Microsites
Knowledge
Base
Tailored
Content Hub
Account
Management
Prospecting
& ABS
Pipeline
Acceleration
CMA Pipecon #conex
How to Scale Your ABM
Strategy With
Personalized Content
Daniel G. Day | Director, Account Based Marketing at Snowflake
What We Do
The Switch to an
Account Based Sales Organization
Sales leadership
drove the change
ABM
Top 100 Program
Responsible for
driving engagement in
over 2,500 accounts
Our ABM Philosophy
One-to-one
account targeting
Specific
messaging
Tailored
content
Predicated on driving
engagement
Pertinent and
timely CTAs
Targets with
nowhere to land
1 2 3
Our Challenges
Scaling
personalization
felt impossible
No central
location to host
relevant content
ABM Targets with Nowhere to Land
We had
our targets
ABM Targets with Nowhere to Land
We had
our targets
We could
measure
ABM Targets with Nowhere to Land
We had
our targets
We could
measure
How We Were Doing it
Scaling our ABM Strategy
=
Impossible
How do we move
from vertical to
true ABM?
How do we use all the
specific firmographic
information we’ve
collected?
How do we support
an ever growing sales
organization with one-
to-one targeting, and
timely and relevant
account-based
campaigns?
Scaling an ABM Strategy
No central location
to host relevant
content
Content
That’s when we met the team at
That’s when we met the team at
“Uberflip helps you tailor content
experiences for all of your target
accounts at scale, and optimize the
entire experience—without
depending on IT.”
THE BEST SUMMARY OF UBERFLIP
Engaging Destinations
From Impossible to Scale
Sharing Relevant Content
Sharing Relevant Content
The results we’ve seen
with
10to create one-to-one personalized
pages
minutes
149xmore conversions for our one-
to-one ads
Landed a top target
account that previously had
no engagement
At the end of the day...
Uberflip Has Helped Us
1
Create tailored
content
destinations
1
Uberflip Has Helped Us
1 2
Create tailored
content
destinations
1 2
Scale
personalization
1 2 3
Create tailored
content
destinations
1 2 3
Share timely and
relevant content
Scale
personalization
Uberflip Has Helped Us
Daniel Day
Director, Account Based Marketing
@danielgday
Daniel G. Day

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How to Scale Your ABM Program with Content

Notes de l'éditeur

  1. you and Jenny have a real problem on your hand… you know what though? It’s even more of a problem in marketing almost 7 people will weigh in on deciding if to buy your product or service - how do you cater to all of them??
  2. The new standard of B2B success is based on how well a company uses personalization, coupled with a content experience to find, nurture and and retain customers.
  3. https://9to5mac.com/2016/06/20/spotify-apple-music-users/
  4. you and Jenny have a real problem on your hand… you know what though? It’s even more of a problem in marketing almost 7 people will weigh in on deciding if to buy your product or service - how do you cater to all of them??
  5. questions???
  6. questions???
  7. Stop investing in writing more content, and start investing in the experience in which your content is leveraged
  8. When joining Snowflake in 2017 - we started the switch towards an ABM focus It wasn’t true ABM - more vertical marketing that was account targeted
  9. PROBLEMS: 2. Scaling personalized experiences for 2500 accounts wasn’t possible in developing something in wordpress or marketo landing pages 3.All this amazing content but there was no central place to access the updated content they were using excel sheets on their desktop and marketing didn't know what was giving out
  10. I had engagio that helps report and measure
  11. but I was missing the important middle piece “ How am I going to create personalize content destination” Needed to work with Marketo/Wordpress to create landing pages Arduous/Tedious Hard to update with fresh content, need operations team
  12. it was one size fit all - and this experience was what all prospects got. No way to personalize - and repurpose content
  13. Content not scalable to support multiple accounts
  14. We had amazing content but had cumbersome processes to share it with prospects. BDR’s were hosting content on their desktop, and making excel spreadsheets which became outdated and irrelevant quickly. We needed a tool to allow the marketing team to control the content journey and see the effectiveness of their content.
  15. Talk about the tagging feature, how you can tag content based on personas, topics, industries etc. Uberflip has enabled us to scale 1-to-1 ABM with extremely targeted content and content journeys.
  16. We can put our rich understanding of our prospects into action with timely and relevant content The BDR and field teams have completely adopted the platform. They love that they can use relevant content to create tailored experiences, using Sales Streams directly in their emails. Can talk about flipbot in slack and the Bombora Data when people open their sales streams
  17. Every single piece of customer facing marketing content we’ve created becomes a tool in our ABM arsenal
  18. Responsiveness to grow as our sales team grows, we’ve seen tremendous adoption here.
  19. Final slide