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Alexandra Gibson
CMO, Event Farm
alexandra.gibson@eventfarm.com
Shannon Dougall
VP Marketing, Uberflip
shannon.dougall@uberflip.com
ABOUT EVENT FARM
MEASURE YOUR EVENT ROI
ABOUT UBERFLIP
OWN THE JOURNEY
Events and
content
experiences
should satisfy the
entire buyer
journey.
EVENTS AND CONTENT AT THE
BEGINNING OF THE BUYER’S JOURNEY
QUICK CAVEAT…
Stating the obvious. Events are an expense…and they
have a per attendee cost.
Always think about your average selling price, your
lifetime value (LTV), and your cost of customer
acquisition.
USING EVENTS TO GENERATE LEADS & INCREASE
BRAND AWARENESS
How do you use event
marketing to generate new
interest in your business?
• Meet people where they
are—don’t ask them to come
to you
• Host a large-scale event that
draws interest across your
industry
• Give your sales team a
reason to reach out cold—
invitations to road shows,
panels/happy hours
MEET PEOPLE WHERE THEY ARE
Ancillary events
• Publicly-discoverable
events at large
conferences or festivals
• Not product-focused
• Provide a valuable
experience for attendees,
whether it’s educational or
entertaining, to create a
positive association with
your brand
• Example: Event Farm’s
“Hangover Helper” at
SXSW
• Over 10x ROI
MEET PEOPLE WHERE THEY ARE
Event sponsorship
• Sponsor medium- or
large-scale events where
attendees fit your target
audience
• Can also be good for
middle and bottom of
funnel, but for top-of-
funnel:
• Access to attendees
• Speaking slot
• Booth / kiosk
• Leverage your
sponsorship for more
exposure
HOST A LARGE-SCALE EVENT
• Industry conferences attract
prospects at the top, middle, and
bottom of the funnel
• Attract & engage TOFU attendees
by marketing your event well and
including in-event speaking
sessions and content that will
engage them
• Example: Event Farm’s OFFLINE
Summit
• ~50% of attendees were new
leads
• In-event speaking sessions:
• “From a Moment to a
Movement: The Power of
Collaboration”
• “Igniting Fan Passion and
Brand Love Through Offline
Experiences”
EVENTS ARE A GATEWAY TO CONTENT
Events
Eve
nt 1
Eve
nt2
Eve
nt3
THE MEDIUM IS THE MESSAGE
The Medium
is
The Message
EXAMPLE: INDUSTRY CONFERENCE
Your speakers are your content (sources).
CONTENT FOR BEFORE, DURING AND AFTER
SPEAKER RELATED CONTENT
USE CASE: COMPANY HOSTED CONFERENCE
EVENTS AND CONTENT IN THE
MIDDLE OF THE BUYER’S JOURNEY
USING EVENTS TO ENGAGE WITH CURRENT
LEADS & PROSPECTS
People know who you are and
what you do—now what?
• Host small-to-medium-sized
events
• Microevents
• Roadshow series
• Event should be focused on
facilitating conversation among
industry peers, or on providing
valuable information to help
elevate your thought leadership
MICROEVENTS
• Host microevents while
attending a large conference
or festival
• Small-scale, VIP dinners
with a mix of prospects and
customers
• Host at a high-end
restaurant near the
conference venue
• Use as an opportunity to
interact with prospects and
customers on a personal
level
• The focus should be on
facilitating conversation
among peers, and not on
selling your product
ROADSHOW SERIES
• A series of medium-sized events
(60-100 people)
• Hosted where you have a
concentration of target accounts
• A mix of prospects and customers
• Provide value through education
and networking opportunities
• Product-focused conversations
during the networking hour
• Example: Event Farm’s Tour
D’States roadshow
• 6 cities
• Keynote presentation, expert
panel + networking with local
beer tasting
• Over 7x ROI
“THAT’S INTERESTING, TELL ME MORE”
LEAD WITH EVENTS AND FOLLOW WITH CONTENT
EXAMPLE CONTENT FOR EVENT FOLLOW-UP
EVENTS AND CONTENT AT THE END
OF THE BUYER’S JOURNEY
USING EVENTS TO HELP CLOSE DEALS
• Closing deals with prospects
• Engage across the buyers’
organization
• Provide access and experiences
that are tailored to them - more on
a 1:few rather than a large-scale
• Enable sales to be your key
partner
• Renewing or upselling current
customers
• Customer appreciation event
• Get customers talking to each
other & building community
ACCESS AND EXPERIENCES ACROSS THE ORG
• People already in opportunity stage or in
your targeted accounts
• Match job levels (bring together
managers w managers, CEOs with
CEOs)
• Think about providing experiences that
they wouldn’t get otherwise:
• Behind-the-scenes winery tour and
meet the winemaker
• Dinner with a celebrity chef in a home
atmosphere (like a rented beautiful
home)
• Bring in analysts to present on a
relevant and timely topic
• Invite bottom of funnel prospects to
come in and meet your CEO and talk
about the future of the company and
the product
CLIENT APPRECIATION EVENTS
• The format of these events will
vary by industry
• The goal is to provide a valuable,
enjoyable experience for your
customers in order to further
strengthen your relationship with
them
• Example: Bing Agency awards
• Engage with and celebrate key
partners
• Recognize outstanding creative
work by teams working with
Bing Ads
• Got key partners together to
facilitate conversation
ENABLING SALES WITH CONTENT
EXAMPLE CONTENT FOR SUPPORTING SALES
QUESTIONS?
Alexandra Gibson
CMO, Event Farm
alexandra.gibson@eventfarm.com
Shannon Dougall
VP Marketing, Uberflip
shannon.dougall@uberflip.com

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Online + Offline: Using in-person events and content experiences to engage with prospects throughout the buyer's journey

  • 1.
  • 2. HOUSEKEEPING ITEMS • This webinar is being recorded • You are all in “listen only” mode • Please close background internet applications • Ask questions using your Control Panel • Live Q&A at the webinar’s end
  • 3. Alexandra Gibson CMO, Event Farm alexandra.gibson@eventfarm.com Shannon Dougall VP Marketing, Uberflip shannon.dougall@uberflip.com
  • 4. ABOUT EVENT FARM MEASURE YOUR EVENT ROI
  • 6. OWN THE JOURNEY Events and content experiences should satisfy the entire buyer journey.
  • 7. EVENTS AND CONTENT AT THE BEGINNING OF THE BUYER’S JOURNEY
  • 8. QUICK CAVEAT… Stating the obvious. Events are an expense…and they have a per attendee cost. Always think about your average selling price, your lifetime value (LTV), and your cost of customer acquisition.
  • 9. USING EVENTS TO GENERATE LEADS & INCREASE BRAND AWARENESS How do you use event marketing to generate new interest in your business? • Meet people where they are—don’t ask them to come to you • Host a large-scale event that draws interest across your industry • Give your sales team a reason to reach out cold— invitations to road shows, panels/happy hours
  • 10. MEET PEOPLE WHERE THEY ARE Ancillary events • Publicly-discoverable events at large conferences or festivals • Not product-focused • Provide a valuable experience for attendees, whether it’s educational or entertaining, to create a positive association with your brand • Example: Event Farm’s “Hangover Helper” at SXSW • Over 10x ROI
  • 11. MEET PEOPLE WHERE THEY ARE Event sponsorship • Sponsor medium- or large-scale events where attendees fit your target audience • Can also be good for middle and bottom of funnel, but for top-of- funnel: • Access to attendees • Speaking slot • Booth / kiosk • Leverage your sponsorship for more exposure
  • 12. HOST A LARGE-SCALE EVENT • Industry conferences attract prospects at the top, middle, and bottom of the funnel • Attract & engage TOFU attendees by marketing your event well and including in-event speaking sessions and content that will engage them • Example: Event Farm’s OFFLINE Summit • ~50% of attendees were new leads • In-event speaking sessions: • “From a Moment to a Movement: The Power of Collaboration” • “Igniting Fan Passion and Brand Love Through Offline Experiences”
  • 13. EVENTS ARE A GATEWAY TO CONTENT Events Eve nt 1 Eve nt2 Eve nt3
  • 14. THE MEDIUM IS THE MESSAGE The Medium is The Message
  • 15. EXAMPLE: INDUSTRY CONFERENCE Your speakers are your content (sources).
  • 16. CONTENT FOR BEFORE, DURING AND AFTER SPEAKER RELATED CONTENT
  • 17. USE CASE: COMPANY HOSTED CONFERENCE
  • 18. EVENTS AND CONTENT IN THE MIDDLE OF THE BUYER’S JOURNEY
  • 19. USING EVENTS TO ENGAGE WITH CURRENT LEADS & PROSPECTS People know who you are and what you do—now what? • Host small-to-medium-sized events • Microevents • Roadshow series • Event should be focused on facilitating conversation among industry peers, or on providing valuable information to help elevate your thought leadership
  • 20. MICROEVENTS • Host microevents while attending a large conference or festival • Small-scale, VIP dinners with a mix of prospects and customers • Host at a high-end restaurant near the conference venue • Use as an opportunity to interact with prospects and customers on a personal level • The focus should be on facilitating conversation among peers, and not on selling your product
  • 21. ROADSHOW SERIES • A series of medium-sized events (60-100 people) • Hosted where you have a concentration of target accounts • A mix of prospects and customers • Provide value through education and networking opportunities • Product-focused conversations during the networking hour • Example: Event Farm’s Tour D’States roadshow • 6 cities • Keynote presentation, expert panel + networking with local beer tasting • Over 7x ROI
  • 23. LEAD WITH EVENTS AND FOLLOW WITH CONTENT
  • 24. EXAMPLE CONTENT FOR EVENT FOLLOW-UP
  • 25. EVENTS AND CONTENT AT THE END OF THE BUYER’S JOURNEY
  • 26. USING EVENTS TO HELP CLOSE DEALS • Closing deals with prospects • Engage across the buyers’ organization • Provide access and experiences that are tailored to them - more on a 1:few rather than a large-scale • Enable sales to be your key partner • Renewing or upselling current customers • Customer appreciation event • Get customers talking to each other & building community
  • 27. ACCESS AND EXPERIENCES ACROSS THE ORG • People already in opportunity stage or in your targeted accounts • Match job levels (bring together managers w managers, CEOs with CEOs) • Think about providing experiences that they wouldn’t get otherwise: • Behind-the-scenes winery tour and meet the winemaker • Dinner with a celebrity chef in a home atmosphere (like a rented beautiful home) • Bring in analysts to present on a relevant and timely topic • Invite bottom of funnel prospects to come in and meet your CEO and talk about the future of the company and the product
  • 28. CLIENT APPRECIATION EVENTS • The format of these events will vary by industry • The goal is to provide a valuable, enjoyable experience for your customers in order to further strengthen your relationship with them • Example: Bing Agency awards • Engage with and celebrate key partners • Recognize outstanding creative work by teams working with Bing Ads • Got key partners together to facilitate conversation
  • 30. EXAMPLE CONTENT FOR SUPPORTING SALES
  • 31. QUESTIONS? Alexandra Gibson CMO, Event Farm alexandra.gibson@eventfarm.com Shannon Dougall VP Marketing, Uberflip shannon.dougall@uberflip.com