A marketer’s job is to understand and cater to their audience, something that’s much easier said than done. B2B marketers often use a combination of offline and online marketing channels to engage with prospects, but simply using a combination of the two isn’t enough—you also need to know which types of content and events work best at different stages in the buyer’s journey.
In this SlideShare, you’ll learn:
- How different types of events fuel top-of-funnel growth, engage middle-of-the-funnel prospects, and close bottom-of-the-funnel deals
- Which types of content work best at different points throughout the buyer's journey
- How online content and in-person events can work together to fully engage your audience
- ... and much more
RSA Conference Exhibitor List 2024 - Exhibitors Data
Online + Offline: Using in-person events and content experiences to engage with prospects throughout the buyer's journey
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8. QUICK CAVEAT…
Stating the obvious. Events are an expense…and they
have a per attendee cost.
Always think about your average selling price, your
lifetime value (LTV), and your cost of customer
acquisition.
9. USING EVENTS TO GENERATE LEADS & INCREASE
BRAND AWARENESS
How do you use event
marketing to generate new
interest in your business?
• Meet people where they
are—don’t ask them to come
to you
• Host a large-scale event that
draws interest across your
industry
• Give your sales team a
reason to reach out cold—
invitations to road shows,
panels/happy hours
10. MEET PEOPLE WHERE THEY ARE
Ancillary events
• Publicly-discoverable
events at large
conferences or festivals
• Not product-focused
• Provide a valuable
experience for attendees,
whether it’s educational or
entertaining, to create a
positive association with
your brand
• Example: Event Farm’s
“Hangover Helper” at
SXSW
• Over 10x ROI
11. MEET PEOPLE WHERE THEY ARE
Event sponsorship
• Sponsor medium- or
large-scale events where
attendees fit your target
audience
• Can also be good for
middle and bottom of
funnel, but for top-of-
funnel:
• Access to attendees
• Speaking slot
• Booth / kiosk
• Leverage your
sponsorship for more
exposure
12. HOST A LARGE-SCALE EVENT
• Industry conferences attract
prospects at the top, middle, and
bottom of the funnel
• Attract & engage TOFU attendees
by marketing your event well and
including in-event speaking
sessions and content that will
engage them
• Example: Event Farm’s OFFLINE
Summit
• ~50% of attendees were new
leads
• In-event speaking sessions:
• “From a Moment to a
Movement: The Power of
Collaboration”
• “Igniting Fan Passion and
Brand Love Through Offline
Experiences”
13. EVENTS ARE A GATEWAY TO CONTENT
Events
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19. USING EVENTS TO ENGAGE WITH CURRENT
LEADS & PROSPECTS
People know who you are and
what you do—now what?
• Host small-to-medium-sized
events
• Microevents
• Roadshow series
• Event should be focused on
facilitating conversation among
industry peers, or on providing
valuable information to help
elevate your thought leadership
20. MICROEVENTS
• Host microevents while
attending a large conference
or festival
• Small-scale, VIP dinners
with a mix of prospects and
customers
• Host at a high-end
restaurant near the
conference venue
• Use as an opportunity to
interact with prospects and
customers on a personal
level
• The focus should be on
facilitating conversation
among peers, and not on
selling your product
21. ROADSHOW SERIES
• A series of medium-sized events
(60-100 people)
• Hosted where you have a
concentration of target accounts
• A mix of prospects and customers
• Provide value through education
and networking opportunities
• Product-focused conversations
during the networking hour
• Example: Event Farm’s Tour
D’States roadshow
• 6 cities
• Keynote presentation, expert
panel + networking with local
beer tasting
• Over 7x ROI
26. USING EVENTS TO HELP CLOSE DEALS
• Closing deals with prospects
• Engage across the buyers’
organization
• Provide access and experiences
that are tailored to them - more on
a 1:few rather than a large-scale
• Enable sales to be your key
partner
• Renewing or upselling current
customers
• Customer appreciation event
• Get customers talking to each
other & building community
27. ACCESS AND EXPERIENCES ACROSS THE ORG
• People already in opportunity stage or in
your targeted accounts
• Match job levels (bring together
managers w managers, CEOs with
CEOs)
• Think about providing experiences that
they wouldn’t get otherwise:
• Behind-the-scenes winery tour and
meet the winemaker
• Dinner with a celebrity chef in a home
atmosphere (like a rented beautiful
home)
• Bring in analysts to present on a
relevant and timely topic
• Invite bottom of funnel prospects to
come in and meet your CEO and talk
about the future of the company and
the product
28. CLIENT APPRECIATION EVENTS
• The format of these events will
vary by industry
• The goal is to provide a valuable,
enjoyable experience for your
customers in order to further
strengthen your relationship with
them
• Example: Bing Agency awards
• Engage with and celebrate key
partners
• Recognize outstanding creative
work by teams working with
Bing Ads
• Got key partners together to
facilitate conversation