SlideShare une entreprise Scribd logo
1  sur  22
1
Design Thinking and
Transformational
Leadership
- Unzi
Design Thinking
Design thinking is neither art nor
science nor religion. It is the
capacity, ultimately, for integrative
thinking.
– Tim Brown
Design thinking is “a human-
centered approach to innovation
that draws from the designer’s
toolkit to integrate the needs of
people, the possibilities of
technology, and the requirements
for business success.”
– Tim Brown
2
The Sweet Spot for Innovation
Desirability - A
desirable solution,
one that your
customer really needs
Feasibility- A
feasible solution,
building on the
strengths of your
current
operational
capabilities
Viability- A
profitable
solution, with a
sustainable
business model.
The Sweet Spot
for Innovation
An Introduction to Design Thinking
 Design is a process encourages
participants to think outside the
box in the pursuit of creative or
innovative solutions.
 Design Thinking proposes a get-
your-hands-dirty, learning-by-
doing approach.
 Successful businesses are making
billions by recognizing the value of
integrating “design thinking” into
their process.
 Design thinking shifts the focus
from a business-centric
engineering solution, to a
customer-centric solution.
4
Steps in Design Thinking
5
Empathize-To create meaningful innovations, you need
to know your users and care about their lives
Define- Framing the right problem is the only way to
create the right solution.
Ideate- It’s not about coming up with the ‘right’ idea, it’s
about generating the broadest range of possibilities.
Prototype- Build to think and test to learn.
Test- Testing is an opportunity to learn about your
solution and your user.
Design Is A Process...
IDEO
Design Vs Design Thinking
10 Principles of Design Thinking
10
Design Value Index
Companies that Innovate
Supply Chain and Inventory Management, food spectrometry to identify
composition- Target Supermarket
Social Good , Food and Design – Starbucks
12
Design Thinking
Non-Denominational
• not the sole domain of the designer or design manager
• Practiced throughout the organization
Means to Align
• Internal culture aligns with the external brand offer, the enterprise is optimized for
creativity, agility and efficacy.
Means to Deliver Creativity
• Customer-centric language to discuss the opportunities available to the
organization
Experiential
• creates solutions from a user-need perspective rather than through the
conventional approach of defining a potential market, and force-fitting solutions.
Predictive Mechanism
• fundamental ‘starting point’ of design thinking, the process itself can be a ‘hedge’
against the interruptive nature of technology and cultural shifts
• start-ups like Airbnb
Transformational Leadership
“For the past decade, research has
supported the idea that, on average,
transformational leadership is far more
effective than transactional leadership in
generating the higher levels of extra effort,
commitment, performance, and satisfaction
of those led.”
Bruce J. Avolio, 1999
15
Two Types of “Leadership”
16
BASIS FOR COMPARISON TRANSACTIONAL LEADERSHIP
TRANSFORMATIONAL
LEADERSHIP
Concept Leader lays emphasis on his relation
with followers.
Leader lays emphasis on the values,
ideals, morals and needs of the
followers.
Nature Reactive Proactive
Leader’s Source of power Rank, Position Character, Competence
Works for Developing the existing organizational
culture.
Changing the existing organizational
culture.
Style Bureaucratic Charismatic
How many leaders are there in a
group?
Only one More than One
Focused on Planning Evaluation and Execution Innovation and Development
Motivational tool Attracting followers by putting their
own self interest in the first place.
Stimulating followers by setting group
interest as a priority.
Supervision Important Less important
Follower reaction Compliance Commitment
Leader’s source of power Rank , position Character, Competence
The 4 Elements of Transformational Leaders
Idealized Influence
• The first element is to Be a Positive
Role Model.
• The leader serves as a positive role
model for followers (“I want to be like my
leader”).
• The leader is admired because she or
he “walks the talk”
Inspirational Motivation
• The second element is that
Transformational leaders have the ability
to inspire and motivate followers.
• Combine this with Idealized Influence,
and this is the source of the
transformational leader's charisma.
17
The 4 Elements of Transformational Leaders
Individualized Consideration
• Transformational leaders demonstrate
genuine concern for the needs and
feelings of followers.
• This personal attention to each follower
is a key element in bringing out their
very best efforts, and in developing the
follower’s leadership potential.
Intellectual Stimulation
• The final element is the leader’s ability to
challenge followers to be innovative and
creative.
• A common misunderstanding is that
transformational leaders are "soft," but
the truth is that they constantly challenge
followers to higher levels of performance.
18
Design Thinking Inventions
19
Design Thinking Inventions
20
Design Thinking Inventions
21
Design Thinking Inventions
22
Design Thinking Inventions
23
24
Thank you

Contenu connexe

Similaire à Design Thinking and Transformation Leadership.pptx

Target’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USTarget’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USE-commerce Brasil
 
Edward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard
 
entrepreneurshipdevelopment-130609063103-phpapp01.pdf
entrepreneurshipdevelopment-130609063103-phpapp01.pdfentrepreneurshipdevelopment-130609063103-phpapp01.pdf
entrepreneurshipdevelopment-130609063103-phpapp01.pdfMdali657802
 
Entrepreneurship development
Entrepreneurship developmentEntrepreneurship development
Entrepreneurship developmentAvinash Appi
 
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfUnit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfShikhaAeron2
 
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfUnit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfShikhaAeron2
 
Harvard business review on breakthrough thinking
Harvard business review on breakthrough thinkingHarvard business review on breakthrough thinking
Harvard business review on breakthrough thinkingAnkita Suresh
 
Ways to Develop Innovation Culture
Ways to Develop Innovation CultureWays to Develop Innovation Culture
Ways to Develop Innovation CultureSeta Wicaksana
 
The 4 Lenses of innovation book review
The 4 Lenses of innovation book reviewThe 4 Lenses of innovation book review
The 4 Lenses of innovation book reviewGraeme Harvey
 
Innovating in the social space
Innovating in the social spaceInnovating in the social space
Innovating in the social spaceRobin Low
 
Riding on the Currents of Innovation to Supercharge Employee Relations
Riding on the Currents of Innovation to Supercharge Employee RelationsRiding on the Currents of Innovation to Supercharge Employee Relations
Riding on the Currents of Innovation to Supercharge Employee RelationsJoris Claeys
 
Greenberg_Higher Purpose for Organizational Performance_14_07_14
Greenberg_Higher Purpose for Organizational Performance_14_07_14Greenberg_Higher Purpose for Organizational Performance_14_07_14
Greenberg_Higher Purpose for Organizational Performance_14_07_14Kenneth Greenberg
 
Social housing discussion document
Social housing discussion documentSocial housing discussion document
Social housing discussion documentKevin Rodgers
 
Driving Creative Innovation
Driving Creative InnovationDriving Creative Innovation
Driving Creative InnovationSteve Massi
 

Similaire à Design Thinking and Transformation Leadership.pptx (20)

MODULE-2 DCS-III.pptx
MODULE-2 DCS-III.pptxMODULE-2 DCS-III.pptx
MODULE-2 DCS-III.pptx
 
Target’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USTarget’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the US
 
Edward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard, Innovation in Retail
Edward Chenard, Innovation in Retail
 
entrepreneurshipdevelopment-130609063103-phpapp01.pdf
entrepreneurshipdevelopment-130609063103-phpapp01.pdfentrepreneurshipdevelopment-130609063103-phpapp01.pdf
entrepreneurshipdevelopment-130609063103-phpapp01.pdf
 
Entrepreneurship development
Entrepreneurship developmentEntrepreneurship development
Entrepreneurship development
 
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfUnit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
 
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdfUnit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
Unit 1- Introduction to Entrepreneurship (BOCS,BOET-505D).pdf
 
Agile Analysis
Agile AnalysisAgile Analysis
Agile Analysis
 
Harvard business review on breakthrough thinking
Harvard business review on breakthrough thinkingHarvard business review on breakthrough thinking
Harvard business review on breakthrough thinking
 
ideation process
ideation processideation process
ideation process
 
Ways to Develop Innovation Culture
Ways to Develop Innovation CultureWays to Develop Innovation Culture
Ways to Develop Innovation Culture
 
Why asking why is so important for organisational improvement
Why asking why is so important for organisational improvementWhy asking why is so important for organisational improvement
Why asking why is so important for organisational improvement
 
Journalism 472 april 18
Journalism 472 april 18Journalism 472 april 18
Journalism 472 april 18
 
The 4 Lenses of innovation book review
The 4 Lenses of innovation book reviewThe 4 Lenses of innovation book review
The 4 Lenses of innovation book review
 
Innovating in the social space
Innovating in the social spaceInnovating in the social space
Innovating in the social space
 
Riding on the Currents of Innovation to Supercharge Employee Relations
Riding on the Currents of Innovation to Supercharge Employee RelationsRiding on the Currents of Innovation to Supercharge Employee Relations
Riding on the Currents of Innovation to Supercharge Employee Relations
 
Greenberg_Higher Purpose for Organizational Performance_14_07_14
Greenberg_Higher Purpose for Organizational Performance_14_07_14Greenberg_Higher Purpose for Organizational Performance_14_07_14
Greenberg_Higher Purpose for Organizational Performance_14_07_14
 
Social housing discussion document
Social housing discussion documentSocial housing discussion document
Social housing discussion document
 
Driving Creative Innovation
Driving Creative InnovationDriving Creative Innovation
Driving Creative Innovation
 
The Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage InnovationThe Leading Authority on Innovation Management. A Framework to manage Innovation
The Leading Authority on Innovation Management. A Framework to manage Innovation
 

Dernier

CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAO
CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAOCATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAO
CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAOTMTerraplanagem
 
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...LHelferty
 
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Service
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls ServiceCall Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Service
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Servicedollysharma2066
 
About Entrepreneur ELON MUSK .pptx...
About  Entrepreneur  ELON  MUSK .pptx...About  Entrepreneur  ELON  MUSK .pptx...
About Entrepreneur ELON MUSK .pptx...lahiruherath654
 
Viet Nam Inclusive Business Accreditation System
Viet Nam Inclusive Business Accreditation SystemViet Nam Inclusive Business Accreditation System
Viet Nam Inclusive Business Accreditation SystemTri Dung, Tran
 
NEON LIGHT CITY pitch deck for AR PC GAME
NEON LIGHT CITY pitch deck for AR PC GAMENEON LIGHT CITY pitch deck for AR PC GAME
NEON LIGHT CITY pitch deck for AR PC GAMEtess51
 
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝soniya singh
 
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证0622mpom
 
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7dollysharma2066
 
Entrepreneur street first Edition is now out
Entrepreneur street first Edition is now outEntrepreneur street first Edition is now out
Entrepreneur street first Edition is now outentrepreneur street
 
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCRsoniya singh
 
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCRsoniya singh
 
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girl
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girlDelhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girl
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girlsoniya singh
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan
 
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Services
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best ServicesGuwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Services
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Servicesnajka9823
 
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCRsoniya singh
 

Dernier (20)

CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAO
CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAOCATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAO
CATALOGO MF 650 COMPLETO COM PEÇAS DE TRANSMISSAO
 
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...
Report about the AHIABGA-UnityNet UNDRIPDay / Earth-Day 2024 Gathering in Mar...
 
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Service
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls ServiceCall Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Service
Call Girls in Tilak Nagar (DELHI-) 8377877756 Call Girls Service
 
About Entrepreneur ELON MUSK .pptx...
About  Entrepreneur  ELON  MUSK .pptx...About  Entrepreneur  ELON  MUSK .pptx...
About Entrepreneur ELON MUSK .pptx...
 
Pakistani Jumeirah Call Girls # +971559085003 # Pakistani Call Girls In Jumei...
Pakistani Jumeirah Call Girls # +971559085003 # Pakistani Call Girls In Jumei...Pakistani Jumeirah Call Girls # +971559085003 # Pakistani Call Girls In Jumei...
Pakistani Jumeirah Call Girls # +971559085003 # Pakistani Call Girls In Jumei...
 
Viet Nam Inclusive Business Accreditation System
Viet Nam Inclusive Business Accreditation SystemViet Nam Inclusive Business Accreditation System
Viet Nam Inclusive Business Accreditation System
 
young call girls in kailash Nagar, 🔝 9953056974 🔝 escort Service
young call girls in kailash Nagar, 🔝 9953056974 🔝 escort Serviceyoung call girls in kailash Nagar, 🔝 9953056974 🔝 escort Service
young call girls in kailash Nagar, 🔝 9953056974 🔝 escort Service
 
NEON LIGHT CITY pitch deck for AR PC GAME
NEON LIGHT CITY pitch deck for AR PC GAMENEON LIGHT CITY pitch deck for AR PC GAME
NEON LIGHT CITY pitch deck for AR PC GAME
 
Why Powderless DTF Printer is T-shirt Printing Game Changer.pptx
Why Powderless DTF Printer is T-shirt Printing Game Changer.pptxWhy Powderless DTF Printer is T-shirt Printing Game Changer.pptx
Why Powderless DTF Printer is T-shirt Printing Game Changer.pptx
 
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Bawana Delhi reach out to us at 🔝8264348440🔝
 
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证
办昆士兰大学UQ毕业证书/成绩单GPA修改 - 留学买假毕业证
 
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7
Call Girls At-( Nearby )-Bhikaji Cama Place, Delhi | ⑧③77⓿⑧76⓿7
 
Entrepreneur street first Edition is now out
Entrepreneur street first Edition is now outEntrepreneur street first Edition is now out
Entrepreneur street first Edition is now out
 
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Sriniwaspuri 🔝 Delhi NCR
 
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Green Park 🔝 Delhi NCR
 
Hot Sexy call girls in Rajouri Garden🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in  Rajouri Garden🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in  Rajouri Garden🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Rajouri Garden🔝 9953056974 🔝 Delhi escort Service
 
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girl
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girlDelhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girl
Delhi Munirka 🔝 Call Girls Service 🔝 ( 8264348440 ) unlimited hard sex call girl
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
 
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Services
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best ServicesGuwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Services
Guwahati Call Girls 7001305949 WhatsApp Number 24x7 Best Services
 
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Safdarjung Enclave 🔝 Delhi NCR
 

Design Thinking and Transformation Leadership.pptx

  • 2. Design Thinking Design thinking is neither art nor science nor religion. It is the capacity, ultimately, for integrative thinking. – Tim Brown Design thinking is “a human- centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” – Tim Brown 2
  • 3. The Sweet Spot for Innovation Desirability - A desirable solution, one that your customer really needs Feasibility- A feasible solution, building on the strengths of your current operational capabilities Viability- A profitable solution, with a sustainable business model. The Sweet Spot for Innovation
  • 4. An Introduction to Design Thinking  Design is a process encourages participants to think outside the box in the pursuit of creative or innovative solutions.  Design Thinking proposes a get- your-hands-dirty, learning-by- doing approach.  Successful businesses are making billions by recognizing the value of integrating “design thinking” into their process.  Design thinking shifts the focus from a business-centric engineering solution, to a customer-centric solution. 4
  • 5. Steps in Design Thinking 5 Empathize-To create meaningful innovations, you need to know your users and care about their lives Define- Framing the right problem is the only way to create the right solution. Ideate- It’s not about coming up with the ‘right’ idea, it’s about generating the broadest range of possibilities. Prototype- Build to think and test to learn. Test- Testing is an opportunity to learn about your solution and your user.
  • 6. Design Is A Process...
  • 8. Design Vs Design Thinking
  • 9. 10 Principles of Design Thinking 10
  • 11. Companies that Innovate Supply Chain and Inventory Management, food spectrometry to identify composition- Target Supermarket Social Good , Food and Design – Starbucks 12
  • 12. Design Thinking Non-Denominational • not the sole domain of the designer or design manager • Practiced throughout the organization Means to Align • Internal culture aligns with the external brand offer, the enterprise is optimized for creativity, agility and efficacy. Means to Deliver Creativity • Customer-centric language to discuss the opportunities available to the organization Experiential • creates solutions from a user-need perspective rather than through the conventional approach of defining a potential market, and force-fitting solutions. Predictive Mechanism • fundamental ‘starting point’ of design thinking, the process itself can be a ‘hedge’ against the interruptive nature of technology and cultural shifts • start-ups like Airbnb
  • 13. Transformational Leadership “For the past decade, research has supported the idea that, on average, transformational leadership is far more effective than transactional leadership in generating the higher levels of extra effort, commitment, performance, and satisfaction of those led.” Bruce J. Avolio, 1999 15
  • 14. Two Types of “Leadership” 16 BASIS FOR COMPARISON TRANSACTIONAL LEADERSHIP TRANSFORMATIONAL LEADERSHIP Concept Leader lays emphasis on his relation with followers. Leader lays emphasis on the values, ideals, morals and needs of the followers. Nature Reactive Proactive Leader’s Source of power Rank, Position Character, Competence Works for Developing the existing organizational culture. Changing the existing organizational culture. Style Bureaucratic Charismatic How many leaders are there in a group? Only one More than One Focused on Planning Evaluation and Execution Innovation and Development Motivational tool Attracting followers by putting their own self interest in the first place. Stimulating followers by setting group interest as a priority. Supervision Important Less important Follower reaction Compliance Commitment Leader’s source of power Rank , position Character, Competence
  • 15. The 4 Elements of Transformational Leaders Idealized Influence • The first element is to Be a Positive Role Model. • The leader serves as a positive role model for followers (“I want to be like my leader”). • The leader is admired because she or he “walks the talk” Inspirational Motivation • The second element is that Transformational leaders have the ability to inspire and motivate followers. • Combine this with Idealized Influence, and this is the source of the transformational leader's charisma. 17
  • 16. The 4 Elements of Transformational Leaders Individualized Consideration • Transformational leaders demonstrate genuine concern for the needs and feelings of followers. • This personal attention to each follower is a key element in bringing out their very best efforts, and in developing the follower’s leadership potential. Intellectual Stimulation • The final element is the leader’s ability to challenge followers to be innovative and creative. • A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance. 18

Notes de l'éditeur

  1. – in other words, the leader wouldn’t ask followers to do something that he or she wouldn’t do, and the leader never says one thing and does another.
  2. – in other words, the leader wouldn’t ask followers to do something that he or she wouldn’t do, and the leader never says one thing and does another.