PINK IS PROFIT - Boost ROI with Quality Consulting

“Q” Renaissance Quality Consultants
“Finding Opportuni es for Innova on and Growth”
BUSINESS MANAGEMENT CONSULTANCY RISK ASSESSMENT
PINK IS PROFIT - How to ncrease et roﬁt using PI'sI N P K
“We Customize solu ons
for your Business”
“Our exper se, You Can Trust”
“ WE LEAVE NO STONE UNTURNED TO HELP OUR CLIENTS REALIZE MAXIMUM PROFITS FROM THEIR INVESTMENT”
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Professional ISO Cer fica on Consultancy Company in Dubai, Abu Dhabi, Sharjah and Across United Arab Emirates
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“Q” Renaissance Quality Consul ng is an outcome-driven business management consul ng firm that specializes in
designing and delivering complex business transforma onal change on behalf of clients in the Middle East - Gulf States
andAsia
Ourmissionistohelpclientorganiza onsandtheiremployeesdeliverposi vechangethatcreateslas ngfinancialand
opera onalvalue.Wedosobyhelpingthembridgethegapbetweenstrategicintentandeffec veopera onaldelivery,
ac ngasthevitallinkthatbringstogetherallstakeholdersandensuresthatthedesiredoutcometakesplace.
Good management is the art of making problems so interes ng and their solu on so construc ve that everyone wants
to get to work and deal with them. We help the organiza on to know what they want. This is central to ac ng on their
inten ons. When the organiza on knows what they want, they realize that all there is le then is me management.
Weguidetheorganiza ontomanagetheir meinachievingtheirgoalsbecausetheywouldbeclearlyawarewhatthey
are trying to achieve in their objec ves. Hence management is efficiency in climbing the ladder of success on the other
hand leadership determines whether the ladder is leaning against the right wall. We coach & guide the organiza on
toward the path of profitability coming from effec ve produc vity, efficiency, management, austerity, and the way to
managethebusiness.
The highest levels of performance come to people who are centered, intui ve, crea ve, and reflec ve- People who
know to see a problem as an opportunity . Hence , " Q" Renaissance Quality Consultants guide the organiza on to
realize that business and investment spending are the true leading indicators of the economy and the stock market. If
the organiza on want to know where the stock market is headed, they should forget about consumer spending and
retail sales figures, rather look to business spending, price infla on, interest rates, and produc vity gains. A good
financialplanisaroadmapthatshowstheorganiza onexactlyhowthechoicestheymaketodaywillaffecttheirfuture
AreaofExper se:
The biggest risk is not taking risk. In a world that is changing really
quickly, the only strategy that is guaranteed to fail is not taking risks.
Strategy is about making choices, trade-off's, its about deliberately
choosing to be different. Hence QRQC consultants help in
determining the essence of strategy that could set limits on what the
organiza onistryingtoaccomplish.
PINK IS PROFIT - How to ncrease et rofit using PI'sI N P K
Business Management Consultancy Risk Assessment

Understandingyouremployee'sperspec vecangoalongwaytowardsincreasingproduc vityandhappiness."QRQC"
consultants assists the organiza on to perceive human resource are like natural resources; they 're o en buried deep.
We help the organiza on to go looking for them, since they're not just lying around on the surface. We impart the skill
to create the circumstances where they show themselves. We recommend the organiza on to recruit for a tude and
traintheskill.
In assessing the overall context of the organiza on to define who is affected by your work and what they expect from
you. This will enable you to clearly state your objec ves and iden fy new business opportuni es. Put your customer
first,makingsureyouconsistentlymeettheirneedsandenhancetheirsa sfac on.Thiscanleadtorepeatcustom,new
clientsandincreasedbusinessforyourorganiza on.Workinamoreefficientwayasallyourprocesswillbealignedand
understood by everyone in the business or organiza on. This increases the produc vity and efficiency, bringing the
internal costs down.Mee ng the necessary statutory and regulatory requirements. Expand into new markets, as some
sectors and clients require ISO 9001 before doing business. Iden fy and address the risk associated with your
organiza on.
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OurValues:
Our values are not only a reflec on of what we believe in as individuals but
alsothefounda onuponwhichourserviceproposi onisbuilt.Theykeepus
focusedonourmissionandempowerusinourendeavortoserveourclients.
Ÿ – We work with our clients and their people to ensure thatPartnership
solu onsaredevelopedintruepartnership
Ÿ – We understand the impact that change has onResponsiveness
individuals and organiza ons and are able to support them through the
process
Ÿ –WedeliveronourpromisesAssurance
Ÿ –Wedowhatisbestforourclients,theirshareholdersandemployeesAccountability
Ÿ – Every assignment is different. We draw from our breadth of experience and the client's own heritageRevolu on
todevelopthemostappropriatesolu onfortheproblemathand

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OurApproach:
OurPeoples:
Our approach is driven by a promise to deliver measurable and sustainable
benefits to our clients and their firms. Based on our extensive experience
gained from engaging and mobilizing organiza ons through change, we have
learnt that it is vital to ensure that key stakeholders are involved in both the
design and implementa on of the solu on. We have five principles that
defineourapproach:
Ÿ – we work towards pre-agreed, tangible andOutcome-driven consul ng
measurabledeliverables
Oursuccessisduetoourpeople,whoeachsharethekeyquali esthatQRQC
Consul ng seeks to nurture and develop. We are passionate about what we
do,driventoachieveresults,andenthusias caboutdevelopingpeople.
Our people have industry experience as well as large consul ng firm
experience,sotheynotonlyknow'what'todo,butalso'how'todoit.Weare
o en told that we differ from other consultants in that we care not only for
the work we do but also for the client and the people we work with. We take
prideinleavingbehindanempoweredorganiza onwhowouldwelcomeus
Ÿ Sustainable change – by engaging, training and empowering the right people within the client organiza on, we
makesurethatposi vechangeisimbeddedandsustained
Ÿ Holis c approach – our transforma on approach aims to address the ra onal, emo onal and poli cal aspects of
changeinequalmeasures
Ÿ Building energy – by iden fying key ini a ve champions and realizing quick wins early in the process, we create a
posi veenergyforchangeandbuildthenecessarymomentum
Ÿ Flexible model – we approach every assignment with no preconceived solu on in mind, working with the client
organiza ontodevelopthemostappropriatesolu onfortheproblemathand.
back.OurbroadnetworksofAssociateconsultantsarecarefullyselectedbasedonskillsandexperience,aswellasfitto
ourvalues.Havingabroadnetworkensuresthatwecantailortheteamtothespecificclientsitua onandneeds.

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OurLeadershipTeam:
WehaveafocusedLeadershipteamwhichsetsourstrategy,ensuresfocuson
our core capability areas and our values, and ul mately that we are
constantly making a real difference for our clients. Our Leadership team is
very 'hands-on', delivering client engagements, as that is what we enjoy
doing,andthismaximizesthevalueforourClients.
As business change professionals, we specialize in the design and delivery
of complex transforma onal change programs and ini a ves. The
following model summarizes a number of our core capabili es, shown
under the three categories of 'se ng up for success', 'improving your
business' and 'changing with people'. Naviga ng through these will give
you a sense of the types of ini a ves we regularly carry out for clients,
many of which we can deliver simultaneously as part of an integrated
businesschangeprogram.
OurCapabili es:
StrategyEnablement:
QRQC Consul ng understands the importance of crea ng the right long,
medium and short term strategies to enable clients to gain compe ve
advantage and increase the profitability of their organiza ons. We believe
that there are two dis nct stages to any strategy: development and
alignment. The former is no good without the la er and vice versa. It is
essen al that a client's organiza on is aligned and mobilized around its
strategy in both in words and ac ons and this is demonstrated consistently
by the execu ve team. This top-down alignment is cri cal to ensure
organiza onal ownership and to deliver the strategy effec vely and rapidly.
Furthermore, the organiza on needs to ensure there is the capability to
adaptandevolveitsstrategyover me.

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.
Our view of Strategy Development is simple: strategy is about genera ng and applying business insight for our clients,
not about following any formulaic or rigid process to create it. That said, we adopt a rigorous, fact-based approach to
building strategic insights for our clients. Key to any such strategy formula on is asking the right ques ons to
understandourclient'suniquestrategicposi onandhowthatischangingover me.
QRQC Consul ng's approach to and experience in Strategy Enablement will ensure you have a clear picture of your
company's strategic posi on and op ons for gaining compe ve advantage. Moreover, our emphasis on execu on of
anysuchstrategicplanandnotjustproducingareport,ensuresyourcompanycansuccessfullyimplementitsstrategy
Organiza onalDesign:
This is the conscious design and building of the architecture of the
organiza on to enable it to meet its performance requirements and sustain
itscompe veadvantage.Assuch,ithasfourmainobjec ves:
Ÿ Tosupportthestrategyoftheorganiza on
Ÿ Tofacilitatetheflowofinforma on
Ÿ Toachieveeffec veco-ordina on/integra on
Ÿ Toimproveorganiza onalproduc vityandprofitability
The design of an organiza on has a direct impact on business performance and must therefore consider its structure,
capabili es, processes and roles and responsibili es. Crea ng an organiza onal structure is one of the toughest and
themostpoli callychallengingtasksanexecu vewillface.
With our experience we can guide and support senior execu ves and client organiza ons in developing the most
appropriate structure for unlocking value, whether it's related to governance issue, an opera ng model redesign or
genera ng a change of focus. The end result, in addi on to an increase in business performance, is o en a
reinvigoratedworkforcewithpeoplemoreeasilyabletounlocktheirtruepoten al
Cri cally, it is not possible to realize the full poten al of all these elements without true leadership and support.
Our Consultants have many years of experience in se ng up and in running successful Programs, whether they are
companywide change programs or more specific 'issue-based' projects and programs. Key to success is an effec ve
period of prepara on for program start-up. Although this will vary depending on the nature of the issue(s) and client,
thereareanumberofthingswhichwewillrigorously(andquickly)focusonattheoutset,including:
Programsetup&delivery:

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Ÿ ensuringscopeandobjec vesareclearlydefinedandagreed;
Ÿ ensuringthatstakeholders'interestsarefullyunderstoodand
thatthisgroupismostlyaligned;
Ÿ thereareeffec vegovernancemechanisms;
Ÿ anagreedplanwhichhascleardeliverables;
Ÿ abusinesscase;
Ÿ appropriateresourcing;
Ÿ acommunica onsandengagementplan;
Ÿ aneffec veteam'onboarding'process;
Ÿ andaregularmechanismofreviewtoensurethatissuesarepromptlyexposedandac ontakenappropriately.
It is important to not only focus on these 'ra onal' aspects of Program Delivery, but also on the emo onal and poli cal
aspects of change, as these are o en ignored and frequently the reason for programs running into ming, cost or
sustainabilityissues
Opera onalImprovement:
OurConsultantshavemanyyearsofexperienceinse ngupandinrunning
successful Programs, whether they are companywide change programs or
more specific 'issue-based' projects and programs. Key to success is an
effec ve period of prepara on for program start-up. Although this willvary
depending on the nature of the issue(s) and client, there are a number of
things which we will rigorously (and quickly) focus on at the outset,
including:
Ÿ “what”aclientdoestounlockthevaluebut
Ÿ “how”theysustainthisvalueover me.
Itismuchmoreaboutthepeoplethanmanyorganiza onsrealize.
In improving how businesses operate, we will apply methodologies which are tried and tested and based on lean
principlesandtechniques,aimedatsimultaneouslyremovingwastewhilstbeingmorefocusedoncustomerneeds.

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Weareveryexperiencedinthedesignandimprovementofbusinessprocesses
to maximize effec veness, reduce costs and enhance customer experience.
Central to our approach is determining who needs to be involved from the
client organiza on and at what stage, to ensure that relevant experience and
ideas for improvement are built into process designs (and also this
involvement is key in overcoming inevitable resistance to change). Facilita on
of me efficient workshops, involving key stakeholders, is therefore a key part
of our approach to process design and improvement. We introduce best
prac ces and ensure that the 'voice of the customer' is captured in the design
process. Visual representa ons (on wall charts) are used as a highly effec ve
means of ensuring that input is maximized and that sign-offs are done on an
informedbasisaswemovefrom'asis'to'couldbe'andthen'tobe'designs.
Frequently, the approach we take (using lean principles) will be con nued within an organiza on as a means to
'con nually improve how we do things'…. Mechanisms to facilitate con nuous improvement are essen al for most
organiza ons that are in fast moving environments where customer and regulatory demands are ever changing and
demands for reduced costs and delivering excellent service are ever increasing. We therefore try to make process
reengineeringan exci ng and worthwhile experience which employees want to be engaged in; something which leads
to real demonstrable improvements for employees and customers, and an approach which can drive a culture of
improvementandsuccess
In this constantly evolving environment, ensuring alignment of processes and technology to the overall strategy is key
togainingacompe veedge.Ourapproachtotechnologyeffec venessisbasedontwoprinciples:
Ÿ “totalbusinessintegra on”and
Ÿ “fitforpurpose”
Our experience in this area means we can not only assess an organiza on's technology environment in terms of its
degree of alignment to the overall business objec ves, but also assist in extending the life of the current technology
por olio while inves ng prudently for the future. Too many mes, we see large-scale expenditure in technology
programswithoutthenecessaryfocusontheabilitytoproducetheperformanceshi theinvestmentdemands
TechnologyEffec veness:
ProcessRe-Engineering:

In the challenging and turbulent environment we all work in, it is common
for situa ons to change suddenly and throw up challenges for programs.
Without the right knowledge and experience these challenges can
threaten mescales, budgets, and delivery, reducing the prospect of
successful results. We provide a fast review of an exis ng program which is
facing such difficul es and then work with clients to design mi ga ng
ac ons. We also provide experienced resource to bring a program back on
trackoncethereviewhasbeencompleted.
We have experienced program managers and have a keen sense of what leads to success (or failure) in a program,
focusing equally on the ra onal, emo onal and poli cal aspects of planning, governance and deployment. We have a
rigorous but rapid assessment methodology to diagnose and design improvements which are effec ve but also
situa onal/pragma ctomeetclientneeds.
Beyond programs, we can also deploy expert resource to address broader issues requiring more of a 'business
turnaround'. This can start with suppor ng in the defini on of a changing strategy, or in helping to deploy an agreed
strategyorbusinessplaninarapidandsustainableway.
Execu vesupport&Coaching:
We have worked with hundreds of business leaders and supported them
throughcri calchangesandperiodsofintensechallenge.
Great leaders know that having a coach is a key part of success and we
bring this as part of our change leadership offering. Change brings many
challengesforaleaderandthefirstistoacceptthattheydonot(andaren't
supposedto)havealltheanswers!
Great organiza ons know that they need to give this sort of support to
maximizetheirleader's,andtheirorganiza on's,chancesofsuccess.
In addi on to our very extensive leadership knowledge and experience we
bring a structured coaching approach that helps leaders to grasp the real
issuesandarriveatthebestsolu onsfortheiruniquesitua on.
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ProgramTurnaround:

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Wetakeapragma capproachthatblendspurecoachingwithfeedbackandadvice.Ourextensiveexperienceallowsus
to judge this in a way that maximizes personal growth whilst providing knowledge and skills in me to meet the
organiza on'sneedsandtargets.
Inthiswayweensurethatwemaintainthefocusonachievingextraordinarybusinessresultsatall mes
Our approach aligns the understanding of the issues from top to bo om and then connects the corporate vision and
strategicintenttothebehaviorandworkingprocessesrequiredthroughouttheorganiza on.
We advocate and support con nuous two way communica on tailored to and delivered for the individual audiences
affectedbytheintendedchange.
To this end, all of our change management and leadership tools have this thinking woven into them. From the highly
engaging process mapping tools, to our vision engineering methodology, we are always seeking to op mize
engagement,alignmentandmobiliza on.
Our experience shows that only by a total commitment to organiza onal engagement can you truly mobilize everyone
inpursuitofyourgoals
Organiza onalEngagement:
Over our many years of successful change leadership experience, QRQC
Consul nghasdevelopedadeepunderstandingthatinformsourtriedand
tested approach to mobilizing the whole organiza on in support of the
changeprogram.
We know that engaging the organiza on from the start is fundamental to
successintransforma onalchange.
We bring an approach that works with and listens to staff at all levels. This
begins even as the business issues are being dis lled and tested, and
con nues through the design of any change program, tes ng and refining
designed solu ons to the implementa on and embedding of all aspects of
thechange.

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High Performance Teams need to be created rather than just expected to form. At QRQC we help teams to go through
thecyclefromforma onthroughtoHighPerformance.
High Performance Teams tend to be rela vely small groups of 8-15 people. An essen al star ng point is to have a
common goal. We work with the team to create a common goal which can be a problem that needs to be resolved, a
project objec ve or corporate or departmental vision. To create the common goal we work with the team to assimilate
this.
The characteris cs of a high performance team include having a common valuable goal- a performance challenge,
understanding of each team members personal goals, team members who are close to each other and are suppor ve
of each other achieving their personal goal as part of the common goal, the use of a consistent processes and
approaches, a common set of values, the right skills and competencies within the team both to build the team and also
toachievethegoalandfinallyinspiringandopenleadership.
ThenatureofaHighPerformanceTeammeansthatLeadershipcanmovewithindifferentstagestowardsachievingthe
performance goal. We then help our clients work through a framework and adopt skills and behaviors that will support
theiroutcomes.Theframeworksinclude:
Toolsandapproaches
Ÿ forgainingcommitmentandfocusonthecommongoal
Ÿ genera ngaccountabilityforboththedevelopmentoftheHighPerformanceTeamandalsotheachievementofthe
commongoal
Ÿ thatbringtheteamtogether
Ÿ measuringandevalua ngandcrea ngperformance.
Ÿ We can help to create a high performance team either as a standalone ac vity or also as an inherent part of our
Transforma onapproach
Crea ngHighPerformanceTeams:
Mobiliza on is a key part of achieving sustainable change in faster mescales and recognizes that, for change to be
successful, it will require a cri cal mass of supporters or 'champions', who are engaged and able to move themselves
andothersforwardtoachievetheprojectgoals.
QRQC Consul ng, consistent with its collabora ve style of working, will seek to work with clients to design and run
mobiliza on ac vi es such as town mee ngs, white paper fairs, and improvement teams to help secure a cri cal mass
ofengagedandenthusias cemployees.
Done effec vely, our approach helps iden fy and reduce resistance to change, produce accelerated and more
embeddedresults,reduceconfusion,raisemoraleandhelpinthecrea onofbreakthroughideas
Mobiliza on:

Q RENAISSANCE QUALITY CONSULTANTS ( QRQC ) lead the world in advoca ng, defining and implemen ng best
prac ce across every field of human endeavors, from business con nuity to food safety. QRQC was established in
United Arab Emirates through its office in Dubai in response to the increasing need for qualified professional
consultantsintheMiddleEasttointroduceandhelpinimplemen ngthehigheststandardsofmanagementsystems.
QRQC's mission is to use our widespread consultancy experience to deliver quality results enabling our clients in
industry.
TobetheforemostproviderofqualityconsultancytrainingandrelatedservicesinUAE,MiddleEastandworldwide.
Q RENAISSANCE QUALITY CONSULTANTS has grown into a leading global independent business services organiza on
that inspires confidence and delivers assurance to customers with standards-based solu ons. QRQC operates within a
network of senior specialists having a long-standing experience with sophis cated analy cal capabili es covering
exper serelatedto:
Quality management systems, Informa on Security Management system, environmental management systems,
health & safety management systems, Food safety management system, HACCP, re-structuring, human resources,
excellencemodels,feasibilitystudies,skillsdevelopmentandtraining.
CorporatePhilosophy
Mission&Vision
AreaOfExper se
Company Profile
Q RENAISSANCE QUALITY CONSULTANTS
P.O. Box: 86988, Dubai, United Arab Emirates
Tel. +971 4 2808631, Fax +971 4 2808059
Email: info@qrqcintls.com, Web: www.qrqcintls.com
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