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DIGITAL MARKETING…BASICS
Dr. Inas El Ammawy
CEO of Innovic Egypt
What is Marketing?
• “The activity, set of institutions, and processes for creating, communicating, delivering,
and exchanging offerings that have value for customers, clients, partners, and society
at large“ By the American Marketing Association.
‫هواي‬ ‫التسويق‬، ‫ككل‬ ‫والمجتمع‬ ‫والشركاء‬ ‫والزبائن‬ ‫للعمالء‬ ‫القيمة‬ ‫ذات‬ ‫العروض‬ ‫إنشاء‬ ‫أوعمليات‬ ‫المؤسسات‬ ‫من‬ ‫مجموعة‬ ‫أو‬ ‫نشاط‬
‫وتبادلها‬ ‫وتقديمها‬ ‫بها‬ ‫واالتصال‬
• “Defines marketing as "Satisfying needs and wants through an exchange process“
Philip Koutler
•‫بأنه‬ ‫التسويق‬ ‫عرف‬"‫التبادل‬ ‫عملية‬ ‫خالل‬ ‫من‬ ‫والرغبات‬ ‫االحتياجات‬ ‫تلبية‬
• And The Chartered Institute of Marketing defines marketing as "the management process
responsible for identifying, anticipating and satisfying customer requirements
profitably"
•‫بأنه‬ ‫التسويق‬ ‫عرف‬"‫مربح‬ ‫بشكل‬ ‫العمالء‬ ‫متطلبات‬ ‫وتلبية‬ ‫وتوقع‬ ‫تحديد‬ ‫عن‬ ‫المسؤولة‬ ‫اإلدارة‬ ‫عمليات‬"
Marketing Definition
7P Marketing Mix
7P Marketing Mix
1. Products/Services: How can you develop your products or services?
2. Prices/Fees: How can we change our pricing model?
3. Place/Access: What new distribution options are there for customers to experience
our product, e.g. online, in-store, mobile etc.
4. Promotion: How can we add to or substitute the combination within paid, owned
and earned media channels?
5. Physical Evidence: How we reassure our customers, e.g. impressive buildings, well-
trained staff, great website?
6. People: Who are our people and are there skills gaps?
7. Process: branding , advertising , art work ………………….ect.
Marketing Process
• The process of marketing is that of bringing a product to market, which
includes these steps:
• Market research.
• Market targeting and market segmentation.
• Determining distribution.
• Pricing and promotion strategies.
• Developing a communications strategy.
• Budgeting.
• Vision for long-term market development goals.
• Many parts of the marketing process… (e.g. product design, art work, brand
management, advertising, copywriting etc.) .
Types of Marketing Strategies
• There are different types of marketing strategies available. Picking up a marketing strategy
includes analyzing the needs of your business, your target audience and specifications of
your products.
The two main types of marketing strategy are:
1. Business to Business (B2B) marketing.
2. Business to Consumer (B2C) marketing.
The most common form of marketing is business to consumer (B2C) marketing.
Important Types of Marketing Strategies
1. Paid advertising
This includes multiple approaches for marketing. It
includes traditional approaches like TVCs and print
media advertising. Also, one of the most well-known
marketing approach is internet marketing. It includes
various methods like PPC (Pay per click) and paid
advertising.
2. Cause marketing
links the services and products of a company to a
social cause or issue. It is also well known as cause
related marketing. Or when a company’s promotional
campaign has the dual purpose of increasing
profitability .
https://doublethedonation.com/tips/blog/2017/04/cause-
marketing-examples/
• The PurposeFULL ccause marketing campaign is
a collaboration between Arby’s and Share Our
Strength.
• So far, Arby’s has raised over $15 million for the
organization Share Our Strength. The money
goes to help feed children in America.
• PurposeFULL is a point of sale
campaign, meaning that Arby’s asks for
donations during the sale of an item usually
through a screen prompt, sign, or a direct ask
from the cashier.
• The cause marketing campaign is direct, asking
donors for a specific donation. The PurposeFULL
campaign focuses on $1 donations that
can provide food for 10 meals.
Important Types of Marketing Strategies
3. Relationship marketing
This type of marketing is basically focused on customer building. Enhancing existing
relationships with customers and improving customer loyalty.
4. Undercover marketing
This type of marketing strategy involve introducing a product to consumers in a way that
does not seem like advertising. It is a strategy within the broader technique of stealth
marketing, where agents pose as regular people and show products to others who are
unaware of the marketing push It is also known as stealth marketing.
https://adage.com/creativity/work/undercover-sale/54398
5. Word of mouth
It totally relies on what impression you leave on people. It is traditionally the most important type of marketing strategy.
Being heard is important in business world. When you give quality services to customers, it is likely that they’d promote
you.
6. DIGITAL MARKETING
It is also known as cloud marketing. It usually happens over the internet. All the marketing items are shared on the internet
and promoted on various platforms via multiple approaches.
7. Transactional marketing
Sales is particularly the most challenging work. Even for the largest retailers, selling is always tough especially when there
are high volume targets. However with the new marketing strategies, selling isn’t as difficult as it was. In transactional
marketing the retailers encourage customers to buy with shopping coupons, discounts and huge events. It enhances the
chances of sales and motivates the target audience to buy the promoted products.
8. Diversity marketing
It caters diverse audience by customizing and integrating different marketing strategies. It covers different aspects like
cultural, beliefs, attitudes, views and other specific needs.
Important Types of Marketing Strategies
DIGITAL MARKETING
https://www.youtube.com/watch?v
=LUbqRwp8NXI&feature=youtu.be
What is digital marketing?
Digital Marketing is defined by the use of numerous digital tactics and channels
to connect with customers where they spend much of their time: Online
‫ي‬ ‫الذين‬ ‫العمالء‬ ‫مع‬ ‫للتواصل‬ ‫الرقمية‬ ‫والقنوات‬ ‫األساليب‬ ‫من‬ ‫العديد‬ ‫استخدام‬ ‫هو‬ ‫الرقمي‬ ‫التسويق‬‫قضون‬
‫وقتهم‬ ‫معظم‬:‫اإلنترنت‬ ‫عبر‬
Digital Marketing Pillars
Content
Digital Marketing
Technology
Media/
Reach
Where do you use digital marketing?
Emails
Websites
& blogs
Google
search
Music
streaming
Apps
Social
Media
Digital Marketing
Outlets
Facts on the digital landscape in Egypt
Always Connected
Number of users in Egypt
The Mommy
Club
Fatakat
Rahet Bali
Digital Savvy
Blogs!
What is the Egyptian internet user like?
Influencers!
Sherif Fayed
Farah Nofal
Hadya Ghaleb
Women & Internet
SHE USES SOCIAL
MEDIA ON DAILY BASIS
92%
86%
67%
27%
Make
Mobile a
priority
Brief for mobile
assets upfront in
campaign planning,
so creative teams
can capture
images/videos for
mobile during TVC
and/or print shoots.
Deliver
immediate
branding –
first 3 secs
47% of Ad Recall lift
occurs in the first 3
seconds of video*.
Maximize
opportunity for brand
attribution for your
ad by highlighting
your brand from the
very first second.
Size the
video for
Mobile
Maximize your
News Feed creative
canvas by
delivering your
videos in a 1:1 or
even better 4:5 or
9:16 aspect ratio.
More real estate in
News Feed will give
your ad more
stopping power.
Introduce the
key message
early – first 3-5
secs
Given the realities
of mobile drop-off
rates, the earlier
your ad delivers
your brand’s key
message, the more
reach you’ll garner
for the message.
Design for
sound OFF
Facebook is testing
video ads with sound
on, but it’s still
important to build
video ads that work
for sound off, because
there remains a
significant amount of
watch time with
sound off.
Principles for maximizing success in the NEWSFEED
• Optimizing the content as a
vertical, designed for sound
off with delivering the
branding and the message
within 3 secs
High Five • Triggering emotional
responses using babies in stills
to produce a video using heart
emojis (good utilization of a
platform’s native tool)
• optimizing the TVC to a
vertical video with the
stacking technique
Examples
Understanding the
interests of your
audience (UGC –
Competitions)
Utilizing the
platform’s
native tools
creatively
Leveraging the
power of
influencers
Digging deeper into Instagram best practices
https://www.youtube.com/watch?v=OtWRCIkFl00
https://www.youtube.com/watch?v=XpaOjMXyJGk
Examples
Digital Marketing Basics - Uncover WorkshopHub
Digital Marketing Basics - Uncover WorkshopHub

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Digital Marketing Basics - Uncover WorkshopHub

  • 1. DIGITAL MARKETING…BASICS Dr. Inas El Ammawy CEO of Innovic Egypt
  • 3. • “The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large“ By the American Marketing Association. ‫هواي‬ ‫التسويق‬، ‫ككل‬ ‫والمجتمع‬ ‫والشركاء‬ ‫والزبائن‬ ‫للعمالء‬ ‫القيمة‬ ‫ذات‬ ‫العروض‬ ‫إنشاء‬ ‫أوعمليات‬ ‫المؤسسات‬ ‫من‬ ‫مجموعة‬ ‫أو‬ ‫نشاط‬ ‫وتبادلها‬ ‫وتقديمها‬ ‫بها‬ ‫واالتصال‬ • “Defines marketing as "Satisfying needs and wants through an exchange process“ Philip Koutler •‫بأنه‬ ‫التسويق‬ ‫عرف‬"‫التبادل‬ ‫عملية‬ ‫خالل‬ ‫من‬ ‫والرغبات‬ ‫االحتياجات‬ ‫تلبية‬ • And The Chartered Institute of Marketing defines marketing as "the management process responsible for identifying, anticipating and satisfying customer requirements profitably" •‫بأنه‬ ‫التسويق‬ ‫عرف‬"‫مربح‬ ‫بشكل‬ ‫العمالء‬ ‫متطلبات‬ ‫وتلبية‬ ‫وتوقع‬ ‫تحديد‬ ‫عن‬ ‫المسؤولة‬ ‫اإلدارة‬ ‫عمليات‬" Marketing Definition
  • 4.
  • 5.
  • 8.
  • 9. 1. Products/Services: How can you develop your products or services? 2. Prices/Fees: How can we change our pricing model? 3. Place/Access: What new distribution options are there for customers to experience our product, e.g. online, in-store, mobile etc. 4. Promotion: How can we add to or substitute the combination within paid, owned and earned media channels? 5. Physical Evidence: How we reassure our customers, e.g. impressive buildings, well- trained staff, great website? 6. People: Who are our people and are there skills gaps? 7. Process: branding , advertising , art work ………………….ect.
  • 10. Marketing Process • The process of marketing is that of bringing a product to market, which includes these steps: • Market research. • Market targeting and market segmentation. • Determining distribution. • Pricing and promotion strategies. • Developing a communications strategy. • Budgeting. • Vision for long-term market development goals. • Many parts of the marketing process… (e.g. product design, art work, brand management, advertising, copywriting etc.) .
  • 11. Types of Marketing Strategies • There are different types of marketing strategies available. Picking up a marketing strategy includes analyzing the needs of your business, your target audience and specifications of your products. The two main types of marketing strategy are: 1. Business to Business (B2B) marketing. 2. Business to Consumer (B2C) marketing. The most common form of marketing is business to consumer (B2C) marketing.
  • 12. Important Types of Marketing Strategies 1. Paid advertising This includes multiple approaches for marketing. It includes traditional approaches like TVCs and print media advertising. Also, one of the most well-known marketing approach is internet marketing. It includes various methods like PPC (Pay per click) and paid advertising. 2. Cause marketing links the services and products of a company to a social cause or issue. It is also well known as cause related marketing. Or when a company’s promotional campaign has the dual purpose of increasing profitability . https://doublethedonation.com/tips/blog/2017/04/cause- marketing-examples/ • The PurposeFULL ccause marketing campaign is a collaboration between Arby’s and Share Our Strength. • So far, Arby’s has raised over $15 million for the organization Share Our Strength. The money goes to help feed children in America. • PurposeFULL is a point of sale campaign, meaning that Arby’s asks for donations during the sale of an item usually through a screen prompt, sign, or a direct ask from the cashier. • The cause marketing campaign is direct, asking donors for a specific donation. The PurposeFULL campaign focuses on $1 donations that can provide food for 10 meals.
  • 13. Important Types of Marketing Strategies 3. Relationship marketing This type of marketing is basically focused on customer building. Enhancing existing relationships with customers and improving customer loyalty. 4. Undercover marketing This type of marketing strategy involve introducing a product to consumers in a way that does not seem like advertising. It is a strategy within the broader technique of stealth marketing, where agents pose as regular people and show products to others who are unaware of the marketing push It is also known as stealth marketing. https://adage.com/creativity/work/undercover-sale/54398
  • 14. 5. Word of mouth It totally relies on what impression you leave on people. It is traditionally the most important type of marketing strategy. Being heard is important in business world. When you give quality services to customers, it is likely that they’d promote you. 6. DIGITAL MARKETING It is also known as cloud marketing. It usually happens over the internet. All the marketing items are shared on the internet and promoted on various platforms via multiple approaches. 7. Transactional marketing Sales is particularly the most challenging work. Even for the largest retailers, selling is always tough especially when there are high volume targets. However with the new marketing strategies, selling isn’t as difficult as it was. In transactional marketing the retailers encourage customers to buy with shopping coupons, discounts and huge events. It enhances the chances of sales and motivates the target audience to buy the promoted products. 8. Diversity marketing It caters diverse audience by customizing and integrating different marketing strategies. It covers different aspects like cultural, beliefs, attitudes, views and other specific needs. Important Types of Marketing Strategies
  • 17. What is digital marketing? Digital Marketing is defined by the use of numerous digital tactics and channels to connect with customers where they spend much of their time: Online ‫ي‬ ‫الذين‬ ‫العمالء‬ ‫مع‬ ‫للتواصل‬ ‫الرقمية‬ ‫والقنوات‬ ‫األساليب‬ ‫من‬ ‫العديد‬ ‫استخدام‬ ‫هو‬ ‫الرقمي‬ ‫التسويق‬‫قضون‬ ‫وقتهم‬ ‫معظم‬:‫اإلنترنت‬ ‫عبر‬
  • 18. Digital Marketing Pillars Content Digital Marketing Technology Media/ Reach
  • 19. Where do you use digital marketing? Emails Websites & blogs Google search Music streaming Apps Social Media Digital Marketing Outlets
  • 20. Facts on the digital landscape in Egypt
  • 22. Number of users in Egypt
  • 23. The Mommy Club Fatakat Rahet Bali Digital Savvy Blogs! What is the Egyptian internet user like? Influencers! Sherif Fayed Farah Nofal Hadya Ghaleb
  • 25.
  • 26.
  • 27. SHE USES SOCIAL MEDIA ON DAILY BASIS 92% 86% 67% 27%
  • 28. Make Mobile a priority Brief for mobile assets upfront in campaign planning, so creative teams can capture images/videos for mobile during TVC and/or print shoots. Deliver immediate branding – first 3 secs 47% of Ad Recall lift occurs in the first 3 seconds of video*. Maximize opportunity for brand attribution for your ad by highlighting your brand from the very first second. Size the video for Mobile Maximize your News Feed creative canvas by delivering your videos in a 1:1 or even better 4:5 or 9:16 aspect ratio. More real estate in News Feed will give your ad more stopping power. Introduce the key message early – first 3-5 secs Given the realities of mobile drop-off rates, the earlier your ad delivers your brand’s key message, the more reach you’ll garner for the message. Design for sound OFF Facebook is testing video ads with sound on, but it’s still important to build video ads that work for sound off, because there remains a significant amount of watch time with sound off. Principles for maximizing success in the NEWSFEED
  • 29. • Optimizing the content as a vertical, designed for sound off with delivering the branding and the message within 3 secs High Five • Triggering emotional responses using babies in stills to produce a video using heart emojis (good utilization of a platform’s native tool) • optimizing the TVC to a vertical video with the stacking technique Examples
  • 30. Understanding the interests of your audience (UGC – Competitions) Utilizing the platform’s native tools creatively Leveraging the power of influencers Digging deeper into Instagram best practices
  • 31.
  • 32.