5. 1964: Arthur C Clarke
”The transistor and the
communication satellite will
make possible a world where
we will be in instant contact
with each other, wherever we
will be.”
6. 1990: Steve Jobs
”An electronic organization…
is the only type of
organization that can begin
to keep pace with the
changing business
conditions”
13. 40
45
50
55
60
1975 1980 1985 1990 1995 2000 2005 2010 2015
Routine jobs
Non-routine jobs
Routine jobs are disappearing
Source: “Is Job Polarization Holding Back the Labor Market?”, Stefania Albanesi, Victoria Gregory, Christina Patterson, and Ayşegül Şahin, 2013
14. Manual labour
The future of work is
collaborative and creative knowledge work
Creative
work
Routine
work
Knowledge work
Robots
Software
Future of work
15. Toyota & Mercedes replacing
robots with humans
That’s where humans still excel machines.
19. #1 Companies are working like it’s 1995*
Do you want
to try this
innovation?
Sorry, no time! I
need to deal with my
email inbox!
*John Stepper, Deutsche Bank
21. #3 Companies are managing like it’s 1930
CollaborationA decent salaryCompetition
KPIs
A shared purpose
and vision
LearningTraining
Fear Trust BelongingVIP
Rules
Bonuses Recognition
Supervision Autonomy
Responsibility
Career ladder Mastery
What management
believes matters
What matters to
knowledge workers
What management
focuses on
What knowledge
workers value
23. Close to the
customers
Strong
networks and
community
Dare to try
new things
High level of
engagement
Photo credit: Bethany Legg
But most importantly,
people collaborate spontaneously!
They must become more like startups