Dr. Dennis Pruitt, vice president for student affairs, vice provost and dean of students, shared an overview of trends and issues at the Sept. 9, 2016 meeting of the Division of Student Affairs and Academic Support.
3. Carolina Aspirations
Superior Student Experience
Globally recognized, high-impact research
university
Flexibility, access and affordability
A vital part of South Carolina’s economic and
overall wellbeing
4. Mission: Collaborate with campus and external constituents to provide access,
facilitate students’ progress and persistence, advance learning, and shape responsible
citizens and future leaders.
Goals
Manage the comprehensive and collaborative efforts of the university to meet student
enrollment goals, and provide essential programs and services to recruit and enroll new
freshmen and transfer students and facilitate their successful transition to the university.
Improve student progress and persistence to degree completion by increasing student
engagement in campus life and by providing and supporting essential programs,
services, and educational activities that lead to student success and satisfaction.
Collaborate with campus and external constituents to provide essential programs and
services that advance learning, at the university and in the higher education community.
Provide essential programs and services that shape responsible citizens and develop
future leaders, in collaboration with university, community and external partners.
6. Historical Role of Student Affairs
What happened to the Good Ole Days of
In Loco Parentis?
7. Historical Role of Student Affairs
Disciplinarian
Custodian
Educator
Integrator
Combined: contingency (threats and
opportunities) manager
- Garland (1985)
8. Principles of Good Practice in
Student Affairs
Engages students in active learning
Helps students develop coherent values and ethical standards
Sets and communicates high expectations for student learning
Uses systematic inquiry to improve student and institutional
performance
Uses resources effectively to achieve institutional mission
and goals
Forges education partnerships that advance student learning
Builds supportive and inclusive communities
- Chickering and Gamson (1991)
9. A Reader’s Digest Philosophy
for Student Affairs
Basic assumptions
Ensure students have a meaningful college experience—
help students make meaning of the college experiences
they have
Student involvement and engagement enhances learning,
but yes, it takes a village (or a community) to achieve
educational outcomes
Personal circumstances and out-of-class environments
affect learning
Students are ultimately responsible for their own lives
Each student has worth and dignity—even the “misfits”
Each student is unique
10.
11. Roles of Student Affairs Professionals
Student experts
Enforcers of community rules and standards
Contingency managers
Institutional conscience
Spokespersons for a
student-centered approach
Boundary spanners
Crisis intervention specialists
15. A Perspective on Student Affairs
The academic mission of the institution is pre-eminent
Each student is unique
Bigotry cannot be tolerated
Student involvement enhances learning
Personal circumstances affect learning
Out-of-class environments affect learning
A challenging and supportive community life helps students learn
The freedom to doubt and question must be guaranteed
Effective citizenship should be taught
Students are responsible for their own lives
Student affairs professionals should be experts on students and their
environments
Students should have meaningful experiences that assist in learning and
practicing good life management skills and habits
“A Perspective On Student Affairs” (NASPA, 1987)
16. High Impact Practices
Important student behaviors include:
Investing time and effort (engaged beyond
involvement)
Interacting with faculty (or professional educator)
and peers about substantive matters
Experiencing diversity
Responding to more frequent feedback
Reflecting and integrating learning
Discovering relevance of learning through real-
world application
17.
18. Trend Summary
Student Affairs Professionals Engage in:
constituent/cultural management
contingency management (threats and
opportunities)
compliance management
critics management
community management
constraint and accountability management
commitment and pride management
20. Deep Learning
How are you helping students be vitally engaged in the
college endeavor – intellectually, socially, and
emotionally?– Tagg
Thriving
How are you helping our students reap the
full benefits of higher education? – Keup
21. Why People Resist Change?
Change robs individuals of their most valuable
assets – knowledge and power
Change creates extra work we aren’t prepared
to do
Change evokes uncertainty, which
organizations and individuals abhor
Kanter, Roseabeth (2012)
22. Why People Resist Change?
Change is perceived as evidence we lack
management skill to create a stable and
predicable work place
Change creates a loss of control
Change creates surprises
Kanter, Roseabeth (2012)
23. Principles of Good Practice for Assessing Student
Learning (AAHE 1992)
1. The assessment of student learning begins with educational values.
2. Assessment is most effective with it reflects an understanding of learning as multi-
dimensional, integrated, and revealed in performance over time.
3. Assessment works best when the programs it seeks to improve have clear, explicitly stated
purposes.
4. Assessment requires attention to outcomes but also and equally to the experiences that lead
to those outcomes.
5. Assessment works best when it is ongoing not episodic.
6. Assessment fosters wider improvement when representatives from across the educational
community are involved.
7. Assessment makes a difference when it begins with issues of use and illuminates questions
that people really care about.
8. Assessment is most likely to lead to improvement when it is part of a larger set of conditions
that promote change.
9. Through assessment, educators meet responsibilities to students and to the public.
American Association for Higher Education (AAHE). 1992.
24. Campus Trends
Freedom of and freedom from religion
Legalization of student affairs
Student employability
Outcome measurements: length of time to
graduation, student debt, default rates, gainful
employment/employability
Dean of Students
Guns on campus
Gallup well-being
26. Worries
Social Compact: Alcohol and Drugs; Hazing;
CSA; Harassment/Discrimination
SACS five year check-up
Greek Life/Tucker-Hipps
Living-Learning Communities
Campus Carry
Intergenerational Workplace
27. Worries
Disability Law
FLSA
Veterans
Transfers
1st Generation
LGBTQIA+
Trans
Social Media/Public Shaming
28. Worries
Social Media
Elections
Campus Sexual Assault
Fundraising
Interfaith
EMT/BIT/CI
Mental Health
Emotional Wellbeing
Social Justice
29. The Best Companies Invest Aggressively in
Three Areas
Invest 10x on their critical capabilities
Invest massively in next-generation leaders
Invest extensively in next-generation business
model and specific capabilities that will
differentiate it
Zook, Chris (2016)
30. Your Stewardship for Carolina
OYT (On Your Time)
BTCM (Beyond the Classroom Matters)
GWLD (Graduation with Leadership
Distinction)
EAB SSC (Educational Advisory Board: Student
Success Collaborative)
Diversity and Inclusion (OLE: Optimum
Learning Environment driven by Title IV and
Title IX)
Friedman, Dan (University 101)
34. Creating an OLE: Integrated
Learning in the Classroom (ITC)
and Beyond the Classroom (BTC)
Personalized Learning Systems
Integrated ITC with BTC
Manage Self-Destructive Behaviors
Comply with State and Federal Laws
Utilize Best Business and Educational Practices
35. Astin’s Input -
Environment - Outcomes
Model
INPUT
ENVIRONMENT
OUTCOMES
• 6 year graduation rate
• Students’ learning achievements
• College completion
• College completion - value added
• Graduates’ employment status
• Employability
• Life long learner
• Competency and proficiency in chosen field
• Admission to professional /graduate school
WTC – Degree Programs, Courses
BTC Matters - Involvement
• Student Affairs & Academic Support
• Undergraduate Research
• International Programs
• Internships
• Service
• Leadership
Services
• Total undergraduate enrollment
• Quality advising
• Technology resources
• Average freshman SAT scores
• Motivation to attend and graduate
• Scholarship skills / habits
• Financial status
• Life goals
• Class Rank
• High school service, leadership
Pam Bowers, AVP for Assessment; Astin (1993)
37. Using BTC Data for Improvement
Are most students involved in something?
Are some students involved too much?
Are some student populations involved at higher or lower rates?
What patterns of involvement are related to
persistence, timely graduation, employability?
Are we doing the right things? (strategy)
Are we doing them the right way? (structure)
Are we doing them well? (delivery)
Are we getting the benefits? (value)
Pam Bowers, AVP for Assessment
38.
39. A learning organization is an
organization skilled at creating, acquiring,
and transferring knowledge, and at
modifying its behavior to reflect new
knowledge and insights.
-Garvin (1993)
42. The community of scholars at the
University of South Carolina is dedicated to
personal and academic excellence.
Choosing to join the community obligates each member
to a code of civilized behavior.
As a Carolinian...
I will practice
personal and academic integrity;
I will respect
the dignity of all persons;
I will respect
the rights and property of others;
I will discourage
bigotry, while striving to learn from
differences in people, ideas and opinions;
I will demonstrate
concern for others, their feelings, and their need for
conditions which support their work and development.
Allegiance to these ideals requires each Carolinian
to refrain from and discourage behaviors which threaten
the freedom and respect every individual deserves
The Carolinian Creed
43. The Social Compact for State
and Federal Compliance
(hazing, discrimination, alcohol and drugs,
campus sexual assault)
44.
45. 10 Things REALLY Amazing Employees Do
They get it
Enthusiastically Learn All Aspects of Business
Steward the Company
Resolve Issues Before They Are Issues
Tell It Like It Is: management by exception
Daum, Kevin (2013)
46. 10 Things REALLY Amazing Employees Do
Demonstrate High Standards
Grow Themselves – And Others
Assess, Apply, Innovate, Refine
Stimulate Happiness, Exude Positive Energy
Make Their Bosses Better
47. “The future depends on what you
do today.” – Mahatma Gandhi
At the end of the day – what have
you done to advance our
student’s futures?
48. Thank you for all you do to make
Carolina a better place to be!
Shout - outs
49. GEMS
Top three offices with the most
nominations:
Student Health Services
Career Center
Student Life
Top four nominators:
Kim McMahon, Student Life
Mary Hanna, Health Services
Van Haygood, Health Services
Erica Lake, Career Center
Initiative Collabor
ation
When you nominate a colleague you will be entered in the monthly drawings
for an opportunity to win a $25 gift card.
For further details, contact Alicia Bervine at 7-4989 or bervine@mailbox.sc.edu
50. Directors Training Program
Completed
Alicia Bervine
Michelle Bridge
Matt Cleary
Nancy Derrick
Anna Edwards
Maegan Gudridge
Kirsten Kennedy
Jennifer Keup
Kim McMahon
Mary Wagner
Denise Wellman
Theresa Sexton
52. References
Adams, Scott. “Dilbert”. Cartoon. Universal Uclick. 25 Aug. 2016: Web.
American Association for Higher Education (AAHE). 1992. Nine Principles of Good
Practice for Assessment Student Learning. Kansas City, MO.
Astin, A. (1993). Assessment for excellence: The philosophy and practice of assessment
and evaluation in higher education. Phoenix, AZ: Oryx Press.
Astin A. (1999). Student involvement: A developmental theory for higher education.
Journal of College Student Development, 40(5), 518-529. (Reprinted from Astin, A.
(1984). Student involvement: A developmental theory for higher education. Journal
of College Student Personnel, 25, 297-308).
Chickering, A.W. and Gamson, Z.F. (1991) Applying the Seven Principles for Good
Practice in Undergraduate Education. New Directions for Teaching and Learning
Number 47, Fall 1991, San Francisco: Jossey-Bass Inc.
Daum, Kevin. “10 Things Really Amazing Employees Do”. Inc. 5 August 2013: Web.
Garland, Peter H. Serving More than Students: A Critical Need for College Student
Personnel Services. ASHE-ERIC Higher Education Report No. 7. Washington, D.C.:
Association for the Study of Higher Education, 1985.
53. References
Garvin, David. “Building a Learning Organization.” Harvard Business Review. July
1993: 78-92.
Kanter, Roseabeth. “Ten Reasons People Resist Change.” Harvard Business Review.
Retrieved from https://hbr.org/2012/09/ten-reasons-people-resist-chang.
September 26, 2012.
National Association of Student Personnel (NASPA) (1987). A Perspective on Student
Affairs: A Statement Issued on the 50th Anniversary of The Student Personnel Point
of View. Retrieved from
https://www.naspa.org/images/uploads/main/A_Perspective_on_Student_Affairs
_1987.pdf. July 11, 2016.
Sweeney, Daniel. “The Challenge of Perpetual Change.” Management Review. February
2000: 46.
Williams, Alex. “Move Over, Millennials, Here Comes Generation Z”. The New York
Times. Retrieved from http://www.nytimes.com/2015/09/20/fashion/move-over-
millennials-here-comes-generation-z.html?_r=1. September 18, 2015.
Zook, Chris. “Strategy: The Best Companies Invest Aggressively in These 3 Areas”.
Harvard Business Review. Retrieved from https://hbr.org/2016/06/the-best-
companies-invest-aggressively-in-these-3-areas. June 30, 2016