You know accessibility is important and try to follow accessibility guidelines. But how do unlabeled form fields affect user experience? What's the impact of opening a link in a new tab, or resetting focus to a search input field? How can you learn the context for these guidelines and make designs that improve accessible user experience? By including people with disabilities in user research and usability testing.
In this webinar Sarah Horton covered:
• Ways to include people with disabilities in UX research
• Things to consider when doing usability testing with people with disabilities
• Accessible UX insights from our research activities
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
A web for everyone: involving people with disabilities in UX research with Sarah Horton
1. Connect with UserTesting
Twitter: @UserTesting | Facebook.com/Usertestingcom
Tweet with other attendees: #UTWebinar
A Web for Everyone
Involving People with Disabilities in
UX Research
presents
Host: Darrell Benatar, CEO of UserTesting
Sarah Horton
Co-author of A Web for Everyone
2. Topics
• 10 Practical Insights from UX Research
– Contextual Inquiry Interviews
– Usability Studies
• 10 Design Insights from UX Research
13. What they are
• Observing users working through tasks
• Listening, guiding, and asking questions
• Understanding the intent behind behaviors
• Video recording and taking notes
14. What they’re good for
• Learning different ways people work
• Identifying accessibility barriers
• Identifying elements that impede success
15. How we use the results
• Identifying usability and accessibility issues
• Providing first-person perspective on issues
• Building awareness and understanding
22. The fact that
[company] is doing
this exercise makes
me optimistic for
the future.
I want to thank
[company] for their
willingness to even
explore accessibility
issues.
10. People appreciate efforts to improve accessibility