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STATE FARM CAMPAIGN
Table of Contents



AGENCY
Eggiweg Creative 4
Executive Summary 5

CAMPAIGN
Situational Analysis 6
Marketing 8
Advertising 9
Creative 10
Media 20
Budget / Campaign Schedule 24
Sales Promotion 26
Public Relations / Publicity 27
Post-Campaign Evaluation 28

Credits 29
References 30




                                  State Farm Campaign 3
Eggiweg Creative                                                                                                                                     Executive Summary
                                                            “W                                              ed.”
                                                                 he                Hatch
                                                                      re Ideas Are




                                                                                                                                   C     aptivating hearts. Enlightening
                                                                                                                                   minds. Stimulating responses. All
                                                                                                                                                                           Eggiweg Creative is mindful of
                                                                                                                                                                           how communication methods have
                                                                                                                                   of these elements are part of the       changed throughout the years. The
                                                                                                                                   substantive and unique integrated       media is constantly evolving, and
                                                                                                                                   marketing communications campaign       Eggiweg Creative has developed a
                                         ALISON REID                               VANESSA ABIVA                                   produced by Eggiweg Creative.           cutting edge, integrated marketing
                                       Account Supervisor                           Creative Director                                                                      communications campaign to mirror
                                       Account Executive                               Copy Editor
                                                                                                                                   In fact, our agency made sure to        this change. The integrated media
                                                                                                                                   delve into the minds and hearts of      plan that we created is in harmony
                                                                                                                                   18-25 year olds by conducting our       with the cutting edge, tech-savvy
                                                                                                                                   own research through agency drawn       target audience who crave instant
                                                                                                                                   surveys and detailed investigation.     gratification. Young Adults want
                                                                                                                                   Through this research, we uncovered     information NOW, entertainment
                                                                                                                                   the uniqueness of this age group and    NOW, and services NOW.
                                                                                                                                   how to effectively communicate with
                                                                                                                                   them to ultimately create a response.   Turn the page to discover a new
                                                                                                                                                                           communication experience that will
                                                                                                                                   The Situation Analysis on the           give State Farm Insurance everything
              AMY DONECHO                                        MARTI MALLOY                                JULIE HOCK
              Research Director                                   Media Director                        Sales Promotion Director   following page features a snapshot of   that they need and more.
                                                                                                           Business Manager        State Farm Insurance, as well as the
                                                                                                                                   opportunities and challenges that the
                                                                                                                                   company faces among its competitors.                     Sincerely,

                                                                                                                                                                                                     creative



              JOREEN BONES                                        JENNY NGO                                VANESSA DIAZ
            Photography Director                                   Art Director                           Production Manager
           Public Relations Director                               Copywriter


4 Eggiweg Creative                                                                                                                                                                                                State Farm Campaign 5
Situational Analysis

   OVERVIEW
   State Farm has been the leading
   auto insurer in the United States
   since 1942, insuring 1 out of every 4
   cars and maintaining over 40 million
   drivers. State Farm is also number one
   in Renters Insurance and is looking to
   increase their market share of Young
   Adults, ages 18-25. In the company’s
   business model, the agent plays a
   crucial role in customer relations.
   State Farm’s vision for the future is
   to be the customer’s first and best
   choice in the products and services
   it provides. “We will continue to be
   the leader in the insurance industry,
   and we will become a leader in
   the financial services arena. Our
   customers’ needs will determine our
   path. Our values will guide us.”

   COMPETITION                              CURRENT ADVERTISING                       TARGET MARKET                            OVERVIEW OF SALES                      PRODUCT EVALUATION
   State Farm ranks first in the auto        State Farm’s “Now What?” campaign         The 18-25 year-old demographic           PROMOTION                              State Farm offers Auto Insurance, as
   insurance market with a 17.6%            was interactive, humorous, and            currently encompasses approximately      State Farm’s media plan is designed    well as Renters Insurance. State Farm
   share. Allstate (11.3%), Progressive     focused on real-life situations.          33 million people. State Farm defines     to bring the communication strategy    is number one in Renters Insurance
   (7.5%), Geico (6.9%), Farmers (5%),      In addition to relevant insurance         the Young Adult opportunity as           to life, considering both mass media   and remains very successful. A
   Nationwide (4.7%), and USAA (3.6%)       information, the NowWhat.com site         Independent Young Adults. Only           and non-traditional tactics. In the    poll done in 2006 by the Insurance
   follow.                                  also tapped into a key passion of         about 17 million Young Adults are        past, State Farm has offered their     Research Council found that “96%
                                            Young Adults; music was integrated        actually independent. Over 60% are       customers unique promotions, such      of homeowners had Homeowners
                                            in order to create a relevant, engaging   college students; 56% also work          as free music downloads, videos, and   Insurance, while only 43% of renters
                                            connection and unique experience.         full-time. Of those who pay for their    exclusive behind-the-scene footage     had Renters Insurance.”
                                            This campaign appeared in local music     own insurance, 32% have switched         from concerts.
                                            festivals and concerts. The site was      insurance providers. According to
                                            a source to download free music and       Business Week, “State Farm’s Young
                                            view videos, backstage interviews         Adults are very multicultural with one
                                            with their favorite bands, and            in three considering themselves not
                                            exclusive concert footage. Television     Caucasian.”
                                            commercials ran on networks like
                                            MTV, VH1, and Adult Swim.

6 Eggiweg Creative                                                                                                                                                                     State Farm Campaign 7
Marketing                                                               Advertising

   OBJECTIVES                              STRATEGIES                               OBJECTIVE
   1. Gain the Young Adult market,         1. Create an integrated marketing        Advertising aims to gain new policy
      ages 18-25, through a national          communications campaign               holders, while retaining old policy
      campaign that is consistent with        between May 2010 and May              holders, to stimulate inquiry through
      the brand personality.                  2011 that will effectively reach,     relevant message content.
   2. Utilize the $40 million budget          persuade, and inform the Young
      effectively.                            Adults of State Farm’s Auto and       STRATEGY
   3. Design the campaign with the            Renters policies.                     The advertising campaign
      Young Adult audience in mind         2. Move beyond the “Now What?”           communicates State Farm’s key
      and change the perception of the        campaign by using strong,             benefits by:
      company, so they will consider the      branded communications.               1. Advertising nationally
      brand.                               3. Stay loyal and consistent with        2. Conveying brand personality
   4. Penetrate the market of 33 million      State Farm’s brand tone and               to the target market through
      Young Adults, specifically the           “Good Neighbor” personality.              strategically placed media outlets
      17 million who are independent,      4. Design a national campaign with
      through a campaign that                 the Young Adult audience in mind.     The campaign will ultimately inform
      persuades the purchase of both                                                and convince the target market that
      Auto and Renters Insurance.                                                   they need Auto and Renters Insurance,
   5. Retain the Young Adults whose                                                 and State Farm is the best choice.
      households have State Farm
      policies.
   6. Create loyal and lifelong
      customers through the alteration
      of brand perceptions
   7. Move beyond the previous “Now
      What?” campaign through various
      marketing tools.




8 Eggiweg Creative                                                                                    State Farm Campaign 9
Creative Platform
                                                                                                                            THE BIG IDEA                             TONE & MANNER                            All advertisements will provide a
                                                                                                                                                                     The creative will focus on the Young     web address to a microsite, which
                                                                                                                            State Farm Insurance for                 Adult demographic, while retaining       connects to State Farm’s social
                                                                                                                            Generation NOW.                          the brand personality of: “Like a Good   networking pages. By concentrating
                                                                                                                                                                     Neighbor, State Farm is there.” The      on the brand’s image and its relevancy
                                                                                                                            The creative will be humourous, yet      creative will illustrate State Farm’s    to the target market, Young Adults
                                                                                                                            trustworthy and knowledgeable.           long-time slogan by featuring a          can begin to build brand preference
                                                                                                                            Advertisements will evoke a              personal agent who acts as a “Good       and position State Farm as a “cool”
                                                                                                                            sense of community, belonging,           Neighbor,” stepping in to protect        insurance company that understands
                                                                                                                            and security in a series of quirky,      against stolen and damaged property.     the needs of their generation.
                                                                                                                            yet relatable, problem-solution          For brand resonance in the mind of the
                                                                                                                            scenarios. All advertisements will       consumers, the agent will wear the
                                                                                                                            refer to the technologically-connected   red and white colors of State Farm.
                                                                                                                            “Generation NOW,” in reference to        Price will not be mentioned as a way
                                                                                                                            the song of the same title by the        to differentiate from competitors’
                                                                                                                            Black Eyed Peas. Television and radio    campaigns and shift the focus away
                                                                                                                            commercials will play the song, while    from State Farm’s higher prices.
                                                                                                                            print advertisements showcase the        Instead, the advertising campaign will
                                                                                                                            “Generation NOW.” The campaign           reach beyond the direct consumer
                                                                                                                            will be led by Alan the Agent - both a   benefit of having insurance and focus
                                                                                                                            member of “Generation NOW” and a         on the perks that an on-call, personal
   CREATIVE STRATEGY                       OBJECTIVES                              TARGET AUDIENCE
                                                                                                                            State Farm representative - who saves    agent brings to customers even in
   ALTERNATIVES                            1. Stimulate inquiry of the brand’s     Independent Young Adults, ages 18-25
                                                                                                                            the day and leads the generation in      the Digital Age, an age where almost
   1. Repositioning - alter brand             products and services among the                                               making great choices.                    anything - but in-person help - can be
      perceptions in the minds of the         target market.                       KEY CONSUMER BENEFITS
                                                                                                                                                                     found online.
      target market by showing that        2. Break the ice on the topic of Auto   1. Primary attributes - Auto and
      State Farm understands their            and Renters Insurance through a         Renters Insurance with personal
      generation and that having a            song that speaks directly to their      agents, who help when you’re in
      personal insurance agent has its        generation.                             need.
      benefits.                             3. Project personality of the “Good     2. Secondary attributes - Sense of
   2. Resonance - demonstrate                 Neighbor” image through the             security and belonging
      relevancy and meaning through           featured State Farm agent.
      generational music, while            4. Sustain preference as the top-       SUPPORT
      projecting the idea that agents         of-mind choice for Auto and          Auto Insurance and Renters Insurance
      and everyday neighbors are              Renters Insurance among Legacy       can heighten an individual’s sense of
      standing by to help policy holders      Young Adults, while creating         security, and State Farm can provide
      fix their unexpected problems.           similar preference in the minds of   these policies. State Farm is a well-
                                              prospective Independent Young        established and trusted company.
                                              Adults.                              As research shows, branding the
                                                                                   company as being “cool” can be
                                                                                   enough of a reason for the target
                                                                                   demographic to believe in its benefits.

10 Eggiweg Creative                                                                                                                                                                                                           State Farm Campaign 11
Creative Platform continued                                                                                                                                                                                                  Print

   EXCLUSIVE VALUES                       CARRIERS OF MEANING                       VALS (VALUES & LIFESTYLES)                                                   “STEAL”
   Created difference from competitors    These will be maximized through (1)       There are an estimated 33 million
   through brand personality              bold, high contrast colors, (2) edgy      Young Adults, ages 18-25; 17
                                          photos, logos, trademarks, and other      million of them are considered
   BASIC HUMAN APPEALS                    symbols, (3) strong, straight-to-the-     “independent.” Young Adults value
   1. Convenience of having insurance     point words, and (4) quick and sudden     their independence, freedom of
      and a personal agent                motions.                                  choice, and free thinking, though they
   2. Social want and need to belong to                                             are heavily influenced by their friends
      a generation                        SUFFERING POINT                           and peers. They say that they don’t
   3. Family through a sense of           Uninsured stolen or damaged property.     like to be labeled and categorized,
      community                           In general, it’s risky and inconvenient   yet they all crave a certain sense of                                                                                                                         “BATHTUB”
   4. Mental stimulation of images        to lack insurance, but it can also        belonging in the world.
   5. Recreation without boundaries       be illegal in some states, such as
   6. Health and well-being protected     California where drivers are required     Young Adults can be especially price
                                          to have Auto Insurance.                   sensitive and budget conscious. If
                                                                                    they don’t see an immediate benefit
                                                                                                                               “PARTY”
                                                                                    to a product or service, they won’t
                                                                                    buy it. They don’t invest in the
                                                                                                                                                                  HEY MISS SOCIALITE,
                                                                                                                                                                  DRIVE AWAY. We know that your car, phone,
                                                                                    unexpected, which makes it difficult
                                                                                                                                                                  & other prized possessions are important.
                                                                                    to sell insurance policies to their
                                                                                    demographic. Young Adults are                                                 STATE FARM INSURANCE for Generation NOW
                                                                                    always on-the-go and tuned into                                                              statefarm.com/generationNOW
                                                                                    technology’s latest trends. They social
                                                                                    network, text message, listen to music
                                                                                    players, upload pictures and videos
                                                                                    online, and watch television shows
                                                                                    online. They try to tune out advertising
                                                                                    and media messages that are not                                                                                       HEY MR. BUSY BEE,
                                                                                    entertaining or engaging. Growing                                                                                     RELAX. We cover Renters! Ask an agent
                                                                                    up in the Digital Age has made them                                                                                   about our affordable policies.
                                                                                    quite impatient; they want quick and
                                                                                    easy, instant gratification.                                                                                           STATE FARM INSURANCE for Generation NOW
                                                                                                                                                                                                                         statefarm.com/generationNOW
                                                                                                                                HEY MR. PARTY ANIMAL,
                                                                                                                                PARTY ON. You’re covered by the #1 insurer
                                                                                                                                in the nation.

                                                                                                                                STATE FARM INSURANCE for Generation NOW
                                                                                                                                               statefarm.com/generationNOW



12 Eggiweg Creative                                                                                                                                                                                                                      State Farm Campaign 13
Television
                                                                                                                          SPOT #2: “STEAL”


   SYNOPSIS

   “EX-BOYFRIEND”                         “STEAL”                                 “BATHTUB”
   A girl breaks up with her boyfriend    A girl is talking on the phone and      A guy showers upstairs and floods the
   because she is having an affair. He    leaves her car unlocked to put money    bathtub, leaving a leak dripping down
   takes things into his own hands.       in the meter.                           to the apartment ceiling below.
   FRAME 1: Ex-boyfriend is about to      FRAME 1: Girl chats on the phone.       FRAME 1: Guy upstairs showers and       JANE: (CHATTING AWAY ON THE    MUSIC: “GENERATION NOW” BY
   throw a cinder block through his ex-   FRAME 2: Thief spots the girl’s         overflows his bathtub.                   PHONE)                         BLACK EYED PEAS BEGINS
   girlfriend’s car.                      unlocked car.                           FRAME 2: The ceiling starts to show
   FRAME 2: Ex-boyfriend is stopped by    FRAME 3: Thief steals her laptop from   water spots.
   the State Farm agent and a second      her car.                                FRAME 3: Water drips through the                                                                                  STATE FARM INSURANCE
   bystander.                             FRAME 4: State Farm agent stops the     ceiling down to the floor below.                                                                                            for
   FRAME 3: Ex-boyfriend is restrained.   thief from stealing her laptop.         FRAME 4: State Farm agent prevents                                                                                   Generation NOW
   FRAME 4: State Farm agent rests on     FRAME 5: State Farm agent returns       property damage by holding a bucket
   the cinder block.                      the laptop to the girl.                 below the waterfall.                                                                                             statefarm.com/generationNOW
   FRAME 5: Close-up of State Farm        FRAME 6: Closing shot.                  FRAME 5: State Farm agent holds a
   agent.                                                                         bucket.                                 MUSIC: (FADES TO BACKGROUND)   ALAN: I’m Alan the Agent, and this is   MUSIC: (CRESCENDO TO BEGINNING
   FRAME 6: Closing shot.                                                         FRAME 6: Closing shot.                  JANE: (SHOUTS) My laptop!      State Farm Insurance for Generation     VOLUME AND FADE TO END)
                                                                                                                                                         NOW.
   SPOT #1: “EX-BOYFRIEND”                                                                                                SPOT #3: “BATHTUB”




   JANE: (SHOUTS) Derek! Stop!            MUSIC: “GENERATION NOW” BY                                                      MAN: (SINGING WHILE BATHING)   MUSIC: “GENERATION NOW” BY              MUSIC: (FADES TO BACKGROUND)
   DEREK: YOU CHEATER!                    BLACK EYED PEAS BEGINS                                                                                         BLACK EYED PEAS BEGINS                  GIRL: (SHRIEK) A leak!


                                                                                      STATE FARM INSURANCE                                                                                          STATE FARM INSURANCE
                                                                                               for                                                                                                           for
                                                                                         Generation NOW                                                                                                Generation NOW

                                                                                     statefarm.com/generationNOW                                                                                   statefarm.com/generationNOW

   MUSIC: (FADES TO BACKGROUND)           ALAN: I’m Alan the Agent, and this is   MUSIC: (CRESCENDO TO BEGINNING                                         ALAN: I’m Alan the Agent, and this is   MUSIC: (CRESCENDO TO BEGINNING
                                          State Farm Insurance for Generation     VOLUME AND FADE TO END)                                                State Farm Insurance for Generation     VOLUME AND FADE TO END)
                                          NOW.                                                                                                           NOW.
14 Eggiweg Creative                                                                                                                                                                                             State Farm Campaign 15
Radio                                                                                                                                                                                   Online


   “TECH SAVVY”
    SFX         SOUND OF A BUSY STREET IN BACKGROUND
    GIRL 1      Hey, I haven’t seen you in such a long time! How are you?                                                                STATE FARM
    GIRL 2      I’m doing fine... Is that a new phone? It looks a lot better than your old one.
    GIRL 1      It is! I got it from State Farm after my car was broken into.
    GIRL 2      Oh no! (GASPS)
    GIRL 1      I know! I parked my car to pay the meter. I only walked away for a few minutes, but by the time I was
                done, someone had broken into it! My laptop, phone, mp3 player - everything I had in there - was stolen!
    GIRL 2      So, what did you do?
    GIRL 1      I called State Farm, and shortly after, I had my claims settled and a check - reimbursing me for everything
                that was taken - was well on the way. My State Farm Auto and Renters Insurance quickly and easily
                covered everything, and the agent was hot too!
    MUSIC       “GENERATION NOW” BY BLACK EYED PEAS (STARTS TO PLAY SOFTLY, THEN FADES AFTER NARRATION
                ENDS)
    NARRATOR    We understand you want it now, so we’re here for you. State Farm Insurance for Generation NOW.



                                                                                                                                 INTERACTIVE COMMERCIAL
   “PARTY”
                                                                                                                                 Alan the Agent steps in from the left side of the browser window.
    SFX             BACKGROUND NOISE OF A PARTY                                                                                  He cues the screen to play one of the television commercials
    GUY 1           Hey, dude! Your car is looking good; I thought it got messed up a few days ago?                              without sound. While it is playing, Alan the Agent says a few
    GUY 2           Yeah, some random chick bashed in the window. She thought I was her ex-boyfriend who cheated on her!         words.
                    (LAUGHTER) But I called State Farm, and they hooked me up with a new windshield!
    GUY 1           You got something like that fixed that fast? I don’t believe it.                                              ALAN: Alan the Agent here! Remember when that happened? We
                                                                                                                                 were there for you. State Farm Insurance for Generation NOW!
    GUY 2           It’s true! All I did was call them over the phone, and the next day, they found a shop for me and fixed it.
    GUY 1           No way, get out of here!                                                                                     After Alan the Agent finishes speaking, it will end with the screen
    MUSIC           “GENERATION NOW” BY BLACK EYED PEAS (STARTS TO PLAY SOFTLY, THEN FADES AFTER NARRATION                       saying “Select the television commercial you want to watch.”
                    ENDS)
    NARRATOR        We understand you want it now, so we’re here for you. State Farm Insurance for Generation NOW.




16 Eggiweg Creative                                                                                                                                                                                   State Farm Campaign 17
Billboard                                                               Promotional Package

                                                                                                                        STICKY NOTES WITH BASE
   “TECH SAVVY”
                                                                                                                                                     New

                      STATE FARM INSURANCE
                                                                        IT
                               for                          -Y OURSELF K
                                                         -IT




                                                    DO
                      Generation NOW                                                                                                   With Use




                                                                                                                        Base
                      statefarm.com/generationNOW                                                                                Front                               Back



                                                    DO-IT-YOURSELF (D.I.Y.) KIT                                                            D.I.Y.
                                                    A kit complete with instructions,                                               Build your own car & apartment
                                                                                                                                    complex, following the models
   “PARTY”                                                                                                                          below:
                                                    assembly-required cardboard models,                                 KIT               (1) Cut dotted lines,
                                                                                                              OURSELF
                                                                                                          T-Y
                                                                                                                                              Fold solid lines,
                                                    and an informational brochure about                                                       & Paste tabs




                                                                                                         -I
                                                                                                                                          (2) Color & decorate




                                                                                                       DO
                                                    State Farm will be provided at
                      STATE FARM INSURANCE          promotional events and through State
                                                    Farm’s web site via online request.
                               for
                      Generation NOW                                                           Cover




                                                                                                               Inside Material
                      statefarm.com/generationNOW                                          Contents



18 Eggiweg Creative                                                                                                                                 State Farm Campaign 19
Media
                                                                                   ONLINE                                                     • YouTube reaches more than 18          MAGAZINE
                                                                                   Use unique, interactive                                      million people in the U.S. every      Print advertisements will appear
                                                                                   advertisements to infiltrate video                            month; 36% of those people are        in People Magazine, US Weekly,
   OBJECTIVES                              STRATEGIES                              and radio streaming sites and social                         18-24.                                Glamour, and Rolling Stone.
   1. Choose and utilize the most          1. Devote funds to online, magazine,    networking sites, such as Facebook,                        • LinkedIn is globally used by more
      effective advertising media             television, radio, and outdoor       Twitter, YouTube, LinkedIn, MySpace,                         than 19.6 million people; 27% of      STATISTICS OF CHOSEN
      to reach the target market of           advertising                          Pandora, Hi5, Yelp, and Hulu. Utilize                        users are ages 18-34.                 MAGAZINES
      Independent Young Adults, ages       2. Through these selected outlets,      Google, Yahoo, and MSN search                              • MySpace still maintains about         • People Magazine has about 43.5
      18-25, and gain a large portion of      place strong and cohesive            engine sites through the use of Ad                           64 million users; 40% are ages           million readers per issue; the 18-
      this 33 million person market.          messages that motivate and           Words.                                                       18-25.                                   24 year-old segment ranks highest
   2. Attain the maximum advertising          persuade the target to respond to    1. Of Google’s 155 million users,                          • Twitter has 18 million users; 20%        in readership with 7.4 million
      reach and frequency possible            advertising.                             36% are 18-34 year olds.                                 are ages 18-24.                          readers (26%).
      across the chosen media, running                                             2. Of Yahoo’s 122 million users,                           • Flickr maintains about 22 million     • US Weekly has over 13.3 million
      nationally, between May 2010 and     TACTICS                                     37% are 18-34 year olds.                                 users every month; 29% are ages          readers per issue; 3.6 million
      May 2011.                            1. Reach 18-25 year olds at local       3. Of MSN’s 117 million users,                               18-25.                                   readers are 18-24 year olds (27%).
                                              spots they most often frequent,          36% are 18-34 year olds.                               • Hi5 has about 4.5 million users;      • Glamour magazine has a
                                              specifically social media web sites                                                                44% are ages 18-24.                      circulation of about 12.2 million
                                              and where they live.                 STATISTICS OF CHOSEN                                       • Hulu is used by about 31.6 million       readers per month, including both
                                           2. Use media outlets that target men    WEB SITES                                                    people in America every month;           men and women; 3.1 million
                                              and women both separately and        • There are more than 26 million                             37% of users are ages 18-34.             readers are ages 18-24 (25.4%).
                                              together to attain maximum reach.       18-24 year-old college students                         • Pandora has 15.2 million users in     • Rolling Stone has about 11.9
                                           3. Use spot markets as support             currently using Facebook, which                           the United States; 32% are ages          million readers per issue; 3.6
                                              around colleges.                        accounts for about 25.3% of the                           18-34.                                   million readers are ages 18-24
                                                                                      entire network.                                                                                    (30%).

                                                                                                                                                                                      RADIO
                                                                                                                                                                                      Radio spots will play during morning
                                                                                   PERCENTILE OF ONLINE MEDIA USE BY 18-25 DEMOGRAPHIC                                                and evening commute times to reach
                                                                                   50                                                                                                 the target market.
                                                                                                                                                        44%                    42%
                                                                                                                          40%
                                                                                   40                36%                                                      37%
                                                                                                                                                                     32%
                                                                                   30                                                         29%
                                                                                        25.3%                  27%
                                                                                                                                    20%
                                                                                   20




                                                                                                                          MySpace
                                                                                          Facebook

                                                                                                     YouTube

                                                                                                               LinkedIn




                                                                                                                                                                     Pandora
                                                                                                                                    Twitter
                                                                                   10




                                                                                                                                               Flickr




                                                                                                                                                              Hulu




                                                                                                                                                                               Yelp
                                                                                                                                                        Hi5
                                                                                    0



20 Eggiweg Creative                                                                                                                                                                                   State Farm Campaign 21
Media continued
                                                                                    BUDGET RATIONALE                         The Media Strategies and Objectives        Internet advertisements, based on
                                                                                    State Farm’s $40 million budget will     provide solid background information       keyword searches and targeted site
                                                                                    be distributed as follows:               regarding which media the target           advertisements, are vital. Young
   TELEVISION                             OUTDOOR                                   • Media = 75% ($30 million)              audience uses the most. The                Adults are savvy on the Internet;
   Advertisements will be placed during   Billboards will be strategically placed   • Sales Promotion = 3%                   data was utilized when selecting           they dislike and ignore intrusive
   the Top 10 Most Popular Shows          in the Top 10 Cities frequented by the        ($1.2 million)                       advertising space for television, radio,   advertisements, including boring or
   among 18-24 year olds. According to    target market. These cities are:          • Public Relations / Publicity = 3%      internet, billboards, and magazines.       overly-flashy pop-up, skyscraper, and
   Nielsen, these shows are:              1. New York, NY                               ($1.2 million)                       All numbers, except the costs for          banner advertisements. By choosing
   1. “Grey’s Anatomy”                    2. Los Angeles, CA                        • Production Costs = 2% ($800,000)       magazines, were found using Media          interactive online advertising,
   2. “American Idol” (Tuesday)           3. Chicago, IL                            • Contingency = 2% ($800,000)            Flight Plan.                               which allows viewers to select their
   3. “American Idol” (Wednesday)         4. Philadelphia, PA                       • Agency Commission = 15%                                                           commercial experience and address
   4. “House”                             5. San Francisco, CA                          ($6 million)                         Television spots are selected based        the characters coming to life on their
   5. “Lost”                              6. Boston, MA                                                                      on cable and network shows that the        computer screens, Young Adults will
   6. “Family Guy”                        7. Washington, DC                         According to the research, the           target demographic watches during          be less defensive and more open to
   7. “Desperate Housewives”              8. Dallas / Ft. Worth, TX                 amounts provided will cover all of the   prime time and late night slots.           State Farm’s advertising message.
   8. “Heroes”                            9. Detroit, MI                            costs. Part of the contingency will be   Magazines are chosen based on
   9. “The Office”                         10. Atlanta, GA                           used to purchase additional media -      the current readership percentages         Lastly, nationwide billboards - with
   10. “The Simpsons”                                                               as deemed necessary throughout the       detailed in their media kits. Radio        supplementary spot advertising - run
                                          Specifically, billboards will be           campaign’s duration - while the rest     spots aim for morning and evening          during the beginning and ending
   During off-season months of these      placed near college and university        of the money will be put into reserve.   commute times when 18-25 year olds         months of the school year to capture
   shows, more commercials will be        campuses, busy downtown scenes,           The reserve will be kept in case         drive to and from school and work.         the target audience’s attention.
   placed on basic cable stations, such   neighborhoods, and areas with             additional marketing opportunities                                                  Adding extra advertising to the areas
   as E!, MTV, Comedy Central, and        high numbers of renters. Outdoor          arise during the year.                                                              with high populations of Young Adults
   Spike TV.                              advertising will also be placed                                                                                               will aid in reinforcing the campaign’s
                                          near public transportation stations,                                                                                          message.
   The selected programs will feature     where there may be less drivers, but
   15-second commercials to attract the   still a large segment of the target
   target market and generate interest    population. For example, many New
   in State Farm’s Auto and Renters       York residents travel by subways or
   Insurance policies.                    taxi cabs and live in apartments or
                                          lofts; they do not need Auto Insurance,
                                          but could easily benefit from Renters
                                          Insurance.




22 Eggiweg Creative                                                                                                                                                                     State Farm Campaign 23
Budget / Campaign Schedule
                                                                                                                                                                        BUDGET OVERVIEW
                                                                                                                                                                                      3% 3%
                                                                                                                                                                                2%
                                                                                                                                                                                                               Production
                                                                                                                                                                                                               Public Relations / Publicity
                                                                                                                                                                                15%                            Media
                                                                                                                                                                                                               Sales Promotion
                                                                                                                                                                          2%                                   Contingency
                                                                                                                                                                                             75%               Agency Commission




   MEDIA BUDGET BREAKDOWN
    MEDIA VEHICLES                                                   MAY 2010      JUNE         JULY        AUGUST       SEPTEMBER     OCTOBER      NOVEMBER      DECEMBER      JANUARY       FEBRUARY       MARCH           APRIL            MAY 2011
    MAGAZINES (ONE 4-COLOR FULL PAGE AD PER MONTH)
    GLAMOUR                                                            $200,491                                                                                                                                               $200,491          $200,491
    US WEEKLY                                                                      $190,300     $190,300     $190,300      $190,300
    ROLLING STONE                                                                                                                       $174,065      $174,065      $174,065     $174,065
    PEOPLE                                                                                                                                                                                      $274,800      $274,800
    TELEVISION (15-SECOND SPOTS)
    NET TV - PRIME TIME                                                $750,975    $901,170     $901,170     $750,975      $750,975     $901,170      $901,170      $901,170     $901,170       $901,170      $901,170        $750,975          $750,975
                                                                     (25 SPOTS)   (30 SPOTS)   (30 SPOTS)   (25 SPOTS)    (25 SPOTS)   (30 SPOTS)    (30 SPOTS)    (30 SPOTS)   (30 SPOTS)    (30 SPOTS)     (30 SPOTS)     (25 SPOTS)         (25 SPOTS)
    NET TV - LATE NIGHT / LATE NEWS                                    $218,320    $436,640     $436,640     $218,320      $218,320     $436,640      $436,640      $436,640     $436,640       $436,640      $436,640        $218,320          $218,320
                                                                     (20 SPOTS)   (40 SPOTS)   (40 SPOTS)   (20 SPOTS)    (20 SPOTS)   (40 SPOTS)    (40 SPOTS)    (40 SPOTS)   (40 SPOTS)    (40 SPOTS)     (40 SPOTS)     (20 SPOTS)         (20 SPOTS)
    NET CABLE - PRIME TIME (35 SPOTS PER MONTH)                        $481,285    $481,285     $481,285     $481,285      $481,285     $481,285      $481,285      $481,285     $481,285       $481,285      $481,285        $481,285          $481,285
    RADIO (30-SECOND SPOTS)
    NET RADIO - MORNING DRIVE (15 SPOTS PER MONTH)                      $57,990     $57,990      $57,990      $57,990       $57,990      $57,990       $57,990       $57,990      $57,990          $57,990     $57,990         $57,990           $57,990
    NET RADIO - EVENING DRIVE (15 SPOTS PER MONTH)                      $36,990     $36,990      $36,990      $36,990       $36,990      $36,990       $36,990       $36,990      $36,990          $36,990     $36,990         $36,990           $36,990
    INTERNET
    INTERNET - KEYWORD IMPRESSIONS PER MONTH (5MM / MONTH)              $25,000     $25,000      $25,000      $25,000       $25,000      $25,000       $25,000       $25,000      $25,000          $25,000     $25,000         $25,000           $25,000
    INTERNET - TARGETED SITES IMPRESSIONS PER MONTH (10MM / MONTH)     $175,000    $175,000     $175,000     $175,000      $175,000     $175,000      $175,000      $175,000     $175,000       $175,000      $175,000        $175,000          $175,000
    OTHER
    BILLBOARD (25 SHOW)                                                $594,959                              $594,959      $594,959                                                                                           $594,959

    MONTHLY TOTAL                                                    $2,541,010   $2,304,375   $2,304,375   $2,530,819    $2,530,819   $2,288,140    $2,288,140    $2,288,140   $2,288,140    $2,388,875     $2,388,875     $2,541,010         $1,946,051
    YEARLY TOTAL                                                                                                                                                                                                                              $30,628,769




24 Eggiweg Creative                                                                                                                                                                                                                  State Farm Campaign 25
Sales Promotion                                                                                                  Public Relations / Publicity

   OBJECTIVES                            TACTICS                                     • Hold giveaways at colleges               OBJECTIVES                             TACTICS
   1. Support the national advertising   1. Offer incentives for new policy              and universities to increase           1. Change Young Adults’ perception     1. Sponsorships
      campaign and State Farm’s future      owners:                                      brand awareness of State                  of State Farm.                         • Sponsor local bands at
      marketing.                            • Discounts for buying                       Farm. Giveaway items                   2. Engage the target audience and             competitions, getting the
   2. Stimulate an increase in                  combined Auto and Renters                may include a promotional                 stimulate inquiry.                         State Farm name out to the
      preference and / or early choice          Insurance policies. Emphasize            package, campus bookstore              3. Increase awareness of Renters              Young Adult community.
      for State Farm Insurance.                 that buying both policies                items, and gift cards or                  Insurance.                             • Sponsor university and
   3. Encourage consumers to learn              together is cheaper than                 certificates to local eateries.                                                       college events, associating
      more about State Farm policies            purchasing them separately.              In order to receive a prize,           STRATEGIES                                    the State Farm name with key
      and buy the product(s).            2. Offer sweepstakes and                        students must answer trivia            1. Sponsor sporting, university, and          events.
                                            giveaways:                                   about State Farm Insurance.               college events.                     2. Social Networking
   STRATEGIES                               • A $500,000 sweepstakes will         3. Run a contest:                             2. Provide information about Auto         • Use social networking and
   1. Offer incentives to sign-up for           give away a new car, priced          • Current policy owners can                   and Renters Insurance and their            blog sites to release weekly
      new policies.                             $50,000, to a lucky grand prize          make a video about how they               benefits to customers.                      updates and contests.
   2. Promote sweepstakes and                   winner. Contestants can enter            are part of Generation Now.            3. Create guides on how to                • Post State Farm links and
      giveaways to encourage                    online as many times as they             Videos will be uploaded to                maximize mileage, enhance auto             information on these sites.
      loyalty among new and current             like during the sweepstakes,             a web site and voted upon                 security, purchase a car, choose    3. Promotional Package with
      customers.                                but must be between the                  by the public. Winners will               an apartment, and become a             Information Guides
   3. Run a contest for current State           ages of 18-25 to win. Age                receive free insurance for a              defensive driver.                      • Distribute at informational
      Farm customers.                           will be required on the                  year, based on their current                                                         booths during university
                                                entry form, and the winner’s             plan(s). An outside source                                                           and college events, such as
                                                information will be verified              will be used to ensure that all                                                      Welcome Week, and sporting
                                                before rewarding the prize.              state laws are followed.                                                             events.
                                                Thousands of other prepaid                                                                                                • Make D.I.Y. kits and
                                                gas cards will also be given                                                                                                  information guides available
                                                away to daily winners. An                                                                                                     by postal mail via online
                                                outside source will be used to                                                                                                request.
                                                ensure that the sweepstakes
                                                adheres to all state laws.




26 Eggiweg Creative                                                                                                                                                                   State Farm Campaign 27
Post-Campaign Evaluation                                                                                                                                                                                                                          Credits

                                                                                                                                                                        PHOTO CREDITS:
   DID THE CAMPAIGN FOR STATE              DID THE TIME SLOTS FOR RADIO               DID THE SELECTED SOCIAL
   FARM CREATE INQUIRY?                    AND TELEVISION EFFECTIVELY                 MEDIA RESONATE WITH THE                                                           Arcade Game Superstore. Family Guy. <http://www.
                                                                                                                                                                        arcadegamesuperstore.com/images/family-guy-pinball/FGBackglass_
                                                                                                                                                                                                                                                Laptops Arena. Huddled Group. <http://www.laptopsarena.com/wp-
                                                                                                                                                                                                                                                content/uploads/2009/12/best-laptops-for-college-students-3.jpg>
                                           REACH THE TARGET MARKET?                   TARGET MARKET?                                                                    LG.jpg>
                                                                                                                                                                                                                                                LG Electronics. Television. <http://ae.lge.com/download/
                                                                                                                                                                        AutoClub. Toyota Prius. <http://www.autoclub.com.au/uploaded_           product/0106/37LG60UR-Scarlet/LG60_D.jpg>
                                                                                                                                                                        images/toyota-yaris-2008-715677.jpg>
   Eggiweg Creative’s main goals of        According to the research about the        Eggiweg Creative specifically                                                                                                                              Little Trees. Car Freshener. <http://www.little-trees.com/us/upload/pro
                                                                                                                                                                        Best Week Ever. Rolling Stone Cover. <http://www.bestweekever.tv/       ducts/1210276707cinnamonapple130.png>
   the State Farm campaign are to          target market, technology is a great       chose social media outlets with the                                               bwe/images/2009/06/Adam-Lambert-Rolling-Stone-1.jpg>
                                                                                                                                                                                                                                                Manage My Practice. Gas Pump. <http://www.managemypractice.com/
   inform, educate, and resonate with      way of reaching the audience with          largest appeal to the target market.                                              BusinessWeek. Facebook Logo. <http://www.businessweek.com/              wp-content/uploads/2008/09/gaspump.jpg>
   the target market of 18-25 year olds.   a message. Both of these media             These will be effective locations for      Special thanks to the actors in the    the_thread/brandnewday/archives/blog%20facebook%20logo.jpg>
                                                                                                                                                                                                                                                North Carolina Division of Community Correction. Community. <http://
   By creating a cohesive and fully        outlets reach the target market in         advertising because a significant                    advertisements:               Cable Communicators. Moving and Unpacking. <http://www.                 www.doc.state.nc.us/dcc/images/holdinghands2.jpg>
                                                                                                                                                                        cablecommunicators.org/press_materials/press_materials_2006/
   integrated campaign about insurance,    different ways and at different times.     percentage of the target market                                                   graphics_logos/Moving_and_Unpacking.jpg>                                Ocean Drive Roofing. Apartment Building. <http://www.
                                                                                                                                                                                                                                                oceandriveroofing.com/images/apartment_building_for_website_
   the campaign causes inquiry because     These outlets direct the audience to       frequents these sites. We will be able               Alan Nguyen                  California Interscholastic Federation: Central Coast Section. Farmers   residential_example.jpg>
                                                                                                                                                                        Insurance Group Logo. <http://www.cifccs.org/images/New%20
   every venue that is commonly used       the “Generation NOW” microsite,            to track clicks and hits to these sites                                           Images/FarmersInsuranceGroup.jpg>                                       Outdia. Handshake. <http://outdia.com/images/Handshake_web.jpg>

   by the target market is saturated.      which will track hits to the site daily.   daily to verify that the selected media               Alan Potter                 Campus Kickoff. State Farm Tent. <http://campuskickoff.files.            PitchEngine. Klean Kanteen. <http://www.pitchengine.com/brands/
                                                                                                                                                                        wordpress.com/2008/09/picture.jpg>                                      reuseitcom/images/21750/K27PPLsRGBfullres.jpg>
   The campaign will be repeatedly         By doing this, a direct correlation        is reaching its target and maximizing
   seen, heard and read, discussed, and    between the advertising media and          the impact of the campaign.                    Amanda Geannacopulos               Car Dealership Secrets. Buying Used Car. <http://www.                   Product Review Land. Car Lot. <http://www.productreviewland.com/
                                                                                                                                                                        cardealershipsecrets.com/images/buying-used-car-600.jpg>                images/car_lot.550.jpg>
   promoted throughout the following       the inquiry response can be tracked                                                                                          Central Carolina Community College. College Students. <http://www.      Progressive Auto X Prize. Progressive Logo. <http://www.
   year. The campaign’s success can be     and processed accordingly. Eggiweg                                                             Johnny Vlkovic                cccc.edu/news/storyImages/2008-08-07-540849534.jpg>                     progressiveautoxprize.org/files/downloads/auto/press_kit/PIAXP_
                                                                                                                                                                                                                                                horizontal.jpg>
   tracked through the rise of inquiries   Creative will know exactly the kind of                                                                                       City Paper. American Idol Logo. <http://citypaper.net/blogs/

   from State Farm’s Facebook page         reach we are obtaining through the                                                           Kristopher Lepiten              criticalmass/2010/02/10/files/2010/02/american-idol-logo.jpg>            Road Fly. Honda Civic. <http://www.roadfly.com/new-cars/wp-content/
                                                                                                                                                                                                                                                uploads/gallery/2007-honda-civic-si-sedan/2007-honda-civic-si-sedan.
                                                                                                                                                                        Clemson University. Lovell Sisters. <http://www.clemson.edu/            jpg>
   and the amount of quotes requested      individual outlets we use. We will                                                                                           media-relations/archive/newsroom/multimedia/images/2008_images/
   through State Farm’s web site.          create focus groups, so we can track                                                                                         august/Lovell_Sisters.jpg>                                              Sacramento Asian Pacific Chamber of Commerce. Allstate Logo.
                                                                                                                                                                                                                                                <http://www.sacasiancc.org/wp-content/uploads/2009/04/allstate.
                                           the effects of the campaign and see                                                                                          Compare Now. Piggy Bank. <http://www.comparenow.com/blog/wp-
                                                                                                                                                                        content/uploads/2009/09/piggy-bank.jpg>
                                                                                                                                                                                                                                                jpg>

                                           how the target market’s perception                                                   Thank You to the following professors                                                                           Salman Khan Photo Gallery. People Magazine Cover. <http://salman.
                                                                                                                                                                        Devagares. The Simpsons. <http://devagares.weblog.com.pt/               sosugary.com/albums/userpics/serverex2603949.jpg>
                                           has changed.                                                                                 for their assistance:           Simpsons.gif>
                                                                                                                                                                                                                                                Scout Popcorn Campaign. Twitter Logo. <http://scoutpopcorncampaign.
                                                                                                                                                                        Eco Promos Online. Red Tote. <http://ecopromosonline.com/               files.wordpress.com/2009/08/twitter-logo1.jpg>
                                                                                                                                    Professor George Coakley            images/44714%20Red.jpg>
                                                                                                                                                                                                                                                Seek Logo. State Farm Logo. <http://www.seeklogo.com/state-farm-
                                                                                                                                                                        Engadget. Urban Teens. <http://www.blogcdn.com/www.engadget.            insurance-logo-131901.html>
                                                                                                                                                                        com/media/2009/04/w205_13.jpg>
                                                                                                                                   Professor Timothy Hendrick                                                                                   Snark Jacobs. Black Eyed Peas. <http://snarkjacobs.files.wordpress.
                                                                                                                                                                        FanPop. Toyota Camry. <http://images.fanpop.com/images/image_           com/2009/04/51436_black-eyed-peas.jpg>
                                                                                                                                                                        uploads/Toyota-Camry-SE-2007-toyota-327907_1600_1200.jpg>


                      Thank You,
                                                                                                                                                                                                                                                Socialite Life. US Weekly Cover. <http://socialitelife.celebuzz.com/
                                                                                                                                                                        GLTS Photo Blog. iPod and Phone. <http://4.bp.blogspot.com/_6weBNr-     bfm_gallery/2009/12/tiger_woods_jaimee_grubbs_plus_tiger_
                                                                                                                                                                        YHkI/Swv2lVjVaLI/AAAAAAAAABI/am3ninRVdio/s1600/                         woods_us_weekly_cover/gallery_enlarged/gallery_enlarged-us-
                                                                                                                                                                        ipod+and+phone.jpg>                                                     weekly-tiger-woods-cover-12022009-.jpg>

                                                                                                                                                                        Google Images. Young Woman. <http://lh3.ggpht.com/_                     Stealth Warriors. Wet Keyboard. <http://www.stealthwarriors.
                                                                                                                                                                        cf7AWDhXUKs/R9l1Fh6rtcI/AAAAAAAAARg/kIdd1nJsjio/73782958-               com/_content/0302/slk_wet_large.jpg>
                                                                                                                                                                        rfff.jpg>

                             creative                                                                                                                                   Gordon and the Whale. Hulu Logo. <http://gordonandthewhale.com/
                                                                                                                                                                                                                                                Teen Goss. Glamour Cover. <http://teengoss.files.wordpress.
                                                                                                                                                                                                                                                com/2009/04/011.jpg>
                                                                                                                                                                        wp-content/uploads/2009/12/hulu.jpg>
                                                                                                                                                                                                                                                Will You Be My Hero. Geico Logo. <http://willyoubemyhero.files.
                                                                                                                                                                        HD Wallpapers. Desperate Housewives. <http://www.hdwallpapers.in/       wordpress.com/2009/12/geico.jpg>
                                                                                                                                                                        walls/desperate_housewives_tv_series-normal.jpg>
                                                                                                                                                                                                                                                Zieglers. LOST. <http://zieglers.files.wordpress.com/2006/10/wa_lost-
                                                                                                                                                                        Indiana Department of Transportation. Fender Bender Sign. <http://      cast_02.jpg>
                                                                                                                                                                        www.in.gov/indot/images/Fender_Bender-1.jpg>




28 Eggiweg Creative                                                                                                                                                                                                                                                            State Farm Campaign 29
References

                      Access My Library. Generation          Schultz, Steve. (2009) Who’s Who
                      Y Information. <http://www.            in Social Media Demographics. Part
                      accessmylibrary.com/article-           3 of 6. <http://operationredstate.
                      1G1-81415026/psychographic-            com/whos-who-in-social-media-
                      analysis-generation-y.html>            demographics-part-3-of-6-linkedin.
                                                             html>
                      Corbett, Peter. (2009) 2009 Facebook
                      Demographics and Statistics Report:    Schultz, Steve. (2009) Who’s Who
                      276% Growth in 35-54 Year Old          in Social Media Demographics. Part
                      Users. <http://www.istrategylabs.      6 of 6. <http://operationredstate.
                      com/2009/01/2009-facebook-             com/whos-who-in-social-media-
                      demographics-and-statistics-report-    demographics-part-6-of-6-youtube.
                      276-growth-in-35-54-year-old-users/>   html>

                      JOMC 279. Case Study: State Farm.      Scribd. State Farm’s Media Book.
                      <http://jomc279.files.wordpress.        <http://www.scribd.com/doc/820498/
                      com/2009/08/casestudy_abbr.pdf>        State-Farm-Media-Plan-Book>

                      Media Flight Plan. (2010) Media        Skyworks Marketing.
                      Budget Breakdown. <http://www.         Facebook Information. <http://
                      mediaflightplan.com/>                   skyworksmarketing.com/facebook-
                                                             demographics>
                      Mitchell, Doug. (2009) The Young
                      Don’t Vote Excuse. <http://            Social Media Optimization. (2008)
                      operationredstate.com/category/        Hulu Information. <http://social-
                      social-networking-demographics>        media-optimization.com/2008/05/
                                                             social-network-user-demographics/>
                      Quantcast. Pandora Information.
                      <http://quantcast.com/pandora.com/     Social Media Optimization. (2010)
                      demographics>                          Twitter Demographic Segment Trend.
                                                             <http://social-media-optimization.
                      Quantcast. Yelp.com Information.       com/wp-content/uploads/2010/02/
                      <http://www.quantcast.com/yelp.        twitter-demographic-segment-trend.
                      com>                                   gif>

                                                             State Farm. (2010) Official Web Site.
                                                             <http://www.statefarm.com/>



30 Eggiweg Creative
© 2010 Eggiweg Creative

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Copy Editing Sample.

  • 2. Table of Contents AGENCY Eggiweg Creative 4 Executive Summary 5 CAMPAIGN Situational Analysis 6 Marketing 8 Advertising 9 Creative 10 Media 20 Budget / Campaign Schedule 24 Sales Promotion 26 Public Relations / Publicity 27 Post-Campaign Evaluation 28 Credits 29 References 30 State Farm Campaign 3
  • 3. Eggiweg Creative Executive Summary “W ed.” he Hatch re Ideas Are C aptivating hearts. Enlightening minds. Stimulating responses. All Eggiweg Creative is mindful of how communication methods have of these elements are part of the changed throughout the years. The substantive and unique integrated media is constantly evolving, and marketing communications campaign Eggiweg Creative has developed a ALISON REID VANESSA ABIVA produced by Eggiweg Creative. cutting edge, integrated marketing Account Supervisor Creative Director communications campaign to mirror Account Executive Copy Editor In fact, our agency made sure to this change. The integrated media delve into the minds and hearts of plan that we created is in harmony 18-25 year olds by conducting our with the cutting edge, tech-savvy own research through agency drawn target audience who crave instant surveys and detailed investigation. gratification. Young Adults want Through this research, we uncovered information NOW, entertainment the uniqueness of this age group and NOW, and services NOW. how to effectively communicate with them to ultimately create a response. Turn the page to discover a new communication experience that will The Situation Analysis on the give State Farm Insurance everything AMY DONECHO MARTI MALLOY JULIE HOCK Research Director Media Director Sales Promotion Director following page features a snapshot of that they need and more. Business Manager State Farm Insurance, as well as the opportunities and challenges that the company faces among its competitors. Sincerely, creative JOREEN BONES JENNY NGO VANESSA DIAZ Photography Director Art Director Production Manager Public Relations Director Copywriter 4 Eggiweg Creative State Farm Campaign 5
  • 4. Situational Analysis OVERVIEW State Farm has been the leading auto insurer in the United States since 1942, insuring 1 out of every 4 cars and maintaining over 40 million drivers. State Farm is also number one in Renters Insurance and is looking to increase their market share of Young Adults, ages 18-25. In the company’s business model, the agent plays a crucial role in customer relations. State Farm’s vision for the future is to be the customer’s first and best choice in the products and services it provides. “We will continue to be the leader in the insurance industry, and we will become a leader in the financial services arena. Our customers’ needs will determine our path. Our values will guide us.” COMPETITION CURRENT ADVERTISING TARGET MARKET OVERVIEW OF SALES PRODUCT EVALUATION State Farm ranks first in the auto State Farm’s “Now What?” campaign The 18-25 year-old demographic PROMOTION State Farm offers Auto Insurance, as insurance market with a 17.6% was interactive, humorous, and currently encompasses approximately State Farm’s media plan is designed well as Renters Insurance. State Farm share. Allstate (11.3%), Progressive focused on real-life situations. 33 million people. State Farm defines to bring the communication strategy is number one in Renters Insurance (7.5%), Geico (6.9%), Farmers (5%), In addition to relevant insurance the Young Adult opportunity as to life, considering both mass media and remains very successful. A Nationwide (4.7%), and USAA (3.6%) information, the NowWhat.com site Independent Young Adults. Only and non-traditional tactics. In the poll done in 2006 by the Insurance follow. also tapped into a key passion of about 17 million Young Adults are past, State Farm has offered their Research Council found that “96% Young Adults; music was integrated actually independent. Over 60% are customers unique promotions, such of homeowners had Homeowners in order to create a relevant, engaging college students; 56% also work as free music downloads, videos, and Insurance, while only 43% of renters connection and unique experience. full-time. Of those who pay for their exclusive behind-the-scene footage had Renters Insurance.” This campaign appeared in local music own insurance, 32% have switched from concerts. festivals and concerts. The site was insurance providers. According to a source to download free music and Business Week, “State Farm’s Young view videos, backstage interviews Adults are very multicultural with one with their favorite bands, and in three considering themselves not exclusive concert footage. Television Caucasian.” commercials ran on networks like MTV, VH1, and Adult Swim. 6 Eggiweg Creative State Farm Campaign 7
  • 5. Marketing Advertising OBJECTIVES STRATEGIES OBJECTIVE 1. Gain the Young Adult market, 1. Create an integrated marketing Advertising aims to gain new policy ages 18-25, through a national communications campaign holders, while retaining old policy campaign that is consistent with between May 2010 and May holders, to stimulate inquiry through the brand personality. 2011 that will effectively reach, relevant message content. 2. Utilize the $40 million budget persuade, and inform the Young effectively. Adults of State Farm’s Auto and STRATEGY 3. Design the campaign with the Renters policies. The advertising campaign Young Adult audience in mind 2. Move beyond the “Now What?” communicates State Farm’s key and change the perception of the campaign by using strong, benefits by: company, so they will consider the branded communications. 1. Advertising nationally brand. 3. Stay loyal and consistent with 2. Conveying brand personality 4. Penetrate the market of 33 million State Farm’s brand tone and to the target market through Young Adults, specifically the “Good Neighbor” personality. strategically placed media outlets 17 million who are independent, 4. Design a national campaign with through a campaign that the Young Adult audience in mind. The campaign will ultimately inform persuades the purchase of both and convince the target market that Auto and Renters Insurance. they need Auto and Renters Insurance, 5. Retain the Young Adults whose and State Farm is the best choice. households have State Farm policies. 6. Create loyal and lifelong customers through the alteration of brand perceptions 7. Move beyond the previous “Now What?” campaign through various marketing tools. 8 Eggiweg Creative State Farm Campaign 9
  • 6. Creative Platform THE BIG IDEA TONE & MANNER All advertisements will provide a The creative will focus on the Young web address to a microsite, which State Farm Insurance for Adult demographic, while retaining connects to State Farm’s social Generation NOW. the brand personality of: “Like a Good networking pages. By concentrating Neighbor, State Farm is there.” The on the brand’s image and its relevancy The creative will be humourous, yet creative will illustrate State Farm’s to the target market, Young Adults trustworthy and knowledgeable. long-time slogan by featuring a can begin to build brand preference Advertisements will evoke a personal agent who acts as a “Good and position State Farm as a “cool” sense of community, belonging, Neighbor,” stepping in to protect insurance company that understands and security in a series of quirky, against stolen and damaged property. the needs of their generation. yet relatable, problem-solution For brand resonance in the mind of the scenarios. All advertisements will consumers, the agent will wear the refer to the technologically-connected red and white colors of State Farm. “Generation NOW,” in reference to Price will not be mentioned as a way the song of the same title by the to differentiate from competitors’ Black Eyed Peas. Television and radio campaigns and shift the focus away commercials will play the song, while from State Farm’s higher prices. print advertisements showcase the Instead, the advertising campaign will “Generation NOW.” The campaign reach beyond the direct consumer will be led by Alan the Agent - both a benefit of having insurance and focus member of “Generation NOW” and a on the perks that an on-call, personal CREATIVE STRATEGY OBJECTIVES TARGET AUDIENCE State Farm representative - who saves agent brings to customers even in ALTERNATIVES 1. Stimulate inquiry of the brand’s Independent Young Adults, ages 18-25 the day and leads the generation in the Digital Age, an age where almost 1. Repositioning - alter brand products and services among the making great choices. anything - but in-person help - can be perceptions in the minds of the target market. KEY CONSUMER BENEFITS found online. target market by showing that 2. Break the ice on the topic of Auto 1. Primary attributes - Auto and State Farm understands their and Renters Insurance through a Renters Insurance with personal generation and that having a song that speaks directly to their agents, who help when you’re in personal insurance agent has its generation. need. benefits. 3. Project personality of the “Good 2. Secondary attributes - Sense of 2. Resonance - demonstrate Neighbor” image through the security and belonging relevancy and meaning through featured State Farm agent. generational music, while 4. Sustain preference as the top- SUPPORT projecting the idea that agents of-mind choice for Auto and Auto Insurance and Renters Insurance and everyday neighbors are Renters Insurance among Legacy can heighten an individual’s sense of standing by to help policy holders Young Adults, while creating security, and State Farm can provide fix their unexpected problems. similar preference in the minds of these policies. State Farm is a well- prospective Independent Young established and trusted company. Adults. As research shows, branding the company as being “cool” can be enough of a reason for the target demographic to believe in its benefits. 10 Eggiweg Creative State Farm Campaign 11
  • 7. Creative Platform continued Print EXCLUSIVE VALUES CARRIERS OF MEANING VALS (VALUES & LIFESTYLES) “STEAL” Created difference from competitors These will be maximized through (1) There are an estimated 33 million through brand personality bold, high contrast colors, (2) edgy Young Adults, ages 18-25; 17 photos, logos, trademarks, and other million of them are considered BASIC HUMAN APPEALS symbols, (3) strong, straight-to-the- “independent.” Young Adults value 1. Convenience of having insurance point words, and (4) quick and sudden their independence, freedom of and a personal agent motions. choice, and free thinking, though they 2. Social want and need to belong to are heavily influenced by their friends a generation SUFFERING POINT and peers. They say that they don’t 3. Family through a sense of Uninsured stolen or damaged property. like to be labeled and categorized, community In general, it’s risky and inconvenient yet they all crave a certain sense of “BATHTUB” 4. Mental stimulation of images to lack insurance, but it can also belonging in the world. 5. Recreation without boundaries be illegal in some states, such as 6. Health and well-being protected California where drivers are required Young Adults can be especially price to have Auto Insurance. sensitive and budget conscious. If they don’t see an immediate benefit “PARTY” to a product or service, they won’t buy it. They don’t invest in the HEY MISS SOCIALITE, DRIVE AWAY. We know that your car, phone, unexpected, which makes it difficult & other prized possessions are important. to sell insurance policies to their demographic. Young Adults are STATE FARM INSURANCE for Generation NOW always on-the-go and tuned into statefarm.com/generationNOW technology’s latest trends. They social network, text message, listen to music players, upload pictures and videos online, and watch television shows online. They try to tune out advertising and media messages that are not HEY MR. BUSY BEE, entertaining or engaging. Growing RELAX. We cover Renters! Ask an agent up in the Digital Age has made them about our affordable policies. quite impatient; they want quick and easy, instant gratification. STATE FARM INSURANCE for Generation NOW statefarm.com/generationNOW HEY MR. PARTY ANIMAL, PARTY ON. You’re covered by the #1 insurer in the nation. STATE FARM INSURANCE for Generation NOW statefarm.com/generationNOW 12 Eggiweg Creative State Farm Campaign 13
  • 8. Television SPOT #2: “STEAL” SYNOPSIS “EX-BOYFRIEND” “STEAL” “BATHTUB” A girl breaks up with her boyfriend A girl is talking on the phone and A guy showers upstairs and floods the because she is having an affair. He leaves her car unlocked to put money bathtub, leaving a leak dripping down takes things into his own hands. in the meter. to the apartment ceiling below. FRAME 1: Ex-boyfriend is about to FRAME 1: Girl chats on the phone. FRAME 1: Guy upstairs showers and JANE: (CHATTING AWAY ON THE MUSIC: “GENERATION NOW” BY throw a cinder block through his ex- FRAME 2: Thief spots the girl’s overflows his bathtub. PHONE) BLACK EYED PEAS BEGINS girlfriend’s car. unlocked car. FRAME 2: The ceiling starts to show FRAME 2: Ex-boyfriend is stopped by FRAME 3: Thief steals her laptop from water spots. the State Farm agent and a second her car. FRAME 3: Water drips through the STATE FARM INSURANCE bystander. FRAME 4: State Farm agent stops the ceiling down to the floor below. for FRAME 3: Ex-boyfriend is restrained. thief from stealing her laptop. FRAME 4: State Farm agent prevents Generation NOW FRAME 4: State Farm agent rests on FRAME 5: State Farm agent returns property damage by holding a bucket the cinder block. the laptop to the girl. below the waterfall. statefarm.com/generationNOW FRAME 5: Close-up of State Farm FRAME 6: Closing shot. FRAME 5: State Farm agent holds a agent. bucket. MUSIC: (FADES TO BACKGROUND) ALAN: I’m Alan the Agent, and this is MUSIC: (CRESCENDO TO BEGINNING FRAME 6: Closing shot. FRAME 6: Closing shot. JANE: (SHOUTS) My laptop! State Farm Insurance for Generation VOLUME AND FADE TO END) NOW. SPOT #1: “EX-BOYFRIEND” SPOT #3: “BATHTUB” JANE: (SHOUTS) Derek! Stop! MUSIC: “GENERATION NOW” BY MAN: (SINGING WHILE BATHING) MUSIC: “GENERATION NOW” BY MUSIC: (FADES TO BACKGROUND) DEREK: YOU CHEATER! BLACK EYED PEAS BEGINS BLACK EYED PEAS BEGINS GIRL: (SHRIEK) A leak! STATE FARM INSURANCE STATE FARM INSURANCE for for Generation NOW Generation NOW statefarm.com/generationNOW statefarm.com/generationNOW MUSIC: (FADES TO BACKGROUND) ALAN: I’m Alan the Agent, and this is MUSIC: (CRESCENDO TO BEGINNING ALAN: I’m Alan the Agent, and this is MUSIC: (CRESCENDO TO BEGINNING State Farm Insurance for Generation VOLUME AND FADE TO END) State Farm Insurance for Generation VOLUME AND FADE TO END) NOW. NOW. 14 Eggiweg Creative State Farm Campaign 15
  • 9. Radio Online “TECH SAVVY” SFX SOUND OF A BUSY STREET IN BACKGROUND GIRL 1 Hey, I haven’t seen you in such a long time! How are you? STATE FARM GIRL 2 I’m doing fine... Is that a new phone? It looks a lot better than your old one. GIRL 1 It is! I got it from State Farm after my car was broken into. GIRL 2 Oh no! (GASPS) GIRL 1 I know! I parked my car to pay the meter. I only walked away for a few minutes, but by the time I was done, someone had broken into it! My laptop, phone, mp3 player - everything I had in there - was stolen! GIRL 2 So, what did you do? GIRL 1 I called State Farm, and shortly after, I had my claims settled and a check - reimbursing me for everything that was taken - was well on the way. My State Farm Auto and Renters Insurance quickly and easily covered everything, and the agent was hot too! MUSIC “GENERATION NOW” BY BLACK EYED PEAS (STARTS TO PLAY SOFTLY, THEN FADES AFTER NARRATION ENDS) NARRATOR We understand you want it now, so we’re here for you. State Farm Insurance for Generation NOW. INTERACTIVE COMMERCIAL “PARTY” Alan the Agent steps in from the left side of the browser window. SFX BACKGROUND NOISE OF A PARTY He cues the screen to play one of the television commercials GUY 1 Hey, dude! Your car is looking good; I thought it got messed up a few days ago? without sound. While it is playing, Alan the Agent says a few GUY 2 Yeah, some random chick bashed in the window. She thought I was her ex-boyfriend who cheated on her! words. (LAUGHTER) But I called State Farm, and they hooked me up with a new windshield! GUY 1 You got something like that fixed that fast? I don’t believe it. ALAN: Alan the Agent here! Remember when that happened? We were there for you. State Farm Insurance for Generation NOW! GUY 2 It’s true! All I did was call them over the phone, and the next day, they found a shop for me and fixed it. GUY 1 No way, get out of here! After Alan the Agent finishes speaking, it will end with the screen MUSIC “GENERATION NOW” BY BLACK EYED PEAS (STARTS TO PLAY SOFTLY, THEN FADES AFTER NARRATION saying “Select the television commercial you want to watch.” ENDS) NARRATOR We understand you want it now, so we’re here for you. State Farm Insurance for Generation NOW. 16 Eggiweg Creative State Farm Campaign 17
  • 10. Billboard Promotional Package STICKY NOTES WITH BASE “TECH SAVVY” New STATE FARM INSURANCE IT for -Y OURSELF K -IT DO Generation NOW With Use Base statefarm.com/generationNOW Front Back DO-IT-YOURSELF (D.I.Y.) KIT D.I.Y. A kit complete with instructions, Build your own car & apartment complex, following the models “PARTY” below: assembly-required cardboard models, KIT (1) Cut dotted lines, OURSELF T-Y Fold solid lines, and an informational brochure about & Paste tabs -I (2) Color & decorate DO State Farm will be provided at STATE FARM INSURANCE promotional events and through State Farm’s web site via online request. for Generation NOW Cover Inside Material statefarm.com/generationNOW Contents 18 Eggiweg Creative State Farm Campaign 19
  • 11. Media ONLINE • YouTube reaches more than 18 MAGAZINE Use unique, interactive million people in the U.S. every Print advertisements will appear advertisements to infiltrate video month; 36% of those people are in People Magazine, US Weekly, OBJECTIVES STRATEGIES and radio streaming sites and social 18-24. Glamour, and Rolling Stone. 1. Choose and utilize the most 1. Devote funds to online, magazine, networking sites, such as Facebook, • LinkedIn is globally used by more effective advertising media television, radio, and outdoor Twitter, YouTube, LinkedIn, MySpace, than 19.6 million people; 27% of STATISTICS OF CHOSEN to reach the target market of advertising Pandora, Hi5, Yelp, and Hulu. Utilize users are ages 18-34. MAGAZINES Independent Young Adults, ages 2. Through these selected outlets, Google, Yahoo, and MSN search • MySpace still maintains about • People Magazine has about 43.5 18-25, and gain a large portion of place strong and cohesive engine sites through the use of Ad 64 million users; 40% are ages million readers per issue; the 18- this 33 million person market. messages that motivate and Words. 18-25. 24 year-old segment ranks highest 2. Attain the maximum advertising persuade the target to respond to 1. Of Google’s 155 million users, • Twitter has 18 million users; 20% in readership with 7.4 million reach and frequency possible advertising. 36% are 18-34 year olds. are ages 18-24. readers (26%). across the chosen media, running 2. Of Yahoo’s 122 million users, • Flickr maintains about 22 million • US Weekly has over 13.3 million nationally, between May 2010 and TACTICS 37% are 18-34 year olds. users every month; 29% are ages readers per issue; 3.6 million May 2011. 1. Reach 18-25 year olds at local 3. Of MSN’s 117 million users, 18-25. readers are 18-24 year olds (27%). spots they most often frequent, 36% are 18-34 year olds. • Hi5 has about 4.5 million users; • Glamour magazine has a specifically social media web sites 44% are ages 18-24. circulation of about 12.2 million and where they live. STATISTICS OF CHOSEN • Hulu is used by about 31.6 million readers per month, including both 2. Use media outlets that target men WEB SITES people in America every month; men and women; 3.1 million and women both separately and • There are more than 26 million 37% of users are ages 18-34. readers are ages 18-24 (25.4%). together to attain maximum reach. 18-24 year-old college students • Pandora has 15.2 million users in • Rolling Stone has about 11.9 3. Use spot markets as support currently using Facebook, which the United States; 32% are ages million readers per issue; 3.6 around colleges. accounts for about 25.3% of the 18-34. million readers are ages 18-24 entire network. (30%). RADIO Radio spots will play during morning PERCENTILE OF ONLINE MEDIA USE BY 18-25 DEMOGRAPHIC and evening commute times to reach 50 the target market. 44% 42% 40% 40 36% 37% 32% 30 29% 25.3% 27% 20% 20 MySpace Facebook YouTube LinkedIn Pandora Twitter 10 Flickr Hulu Yelp Hi5 0 20 Eggiweg Creative State Farm Campaign 21
  • 12. Media continued BUDGET RATIONALE The Media Strategies and Objectives Internet advertisements, based on State Farm’s $40 million budget will provide solid background information keyword searches and targeted site be distributed as follows: regarding which media the target advertisements, are vital. Young TELEVISION OUTDOOR • Media = 75% ($30 million) audience uses the most. The Adults are savvy on the Internet; Advertisements will be placed during Billboards will be strategically placed • Sales Promotion = 3% data was utilized when selecting they dislike and ignore intrusive the Top 10 Most Popular Shows in the Top 10 Cities frequented by the ($1.2 million) advertising space for television, radio, advertisements, including boring or among 18-24 year olds. According to target market. These cities are: • Public Relations / Publicity = 3% internet, billboards, and magazines. overly-flashy pop-up, skyscraper, and Nielsen, these shows are: 1. New York, NY ($1.2 million) All numbers, except the costs for banner advertisements. By choosing 1. “Grey’s Anatomy” 2. Los Angeles, CA • Production Costs = 2% ($800,000) magazines, were found using Media interactive online advertising, 2. “American Idol” (Tuesday) 3. Chicago, IL • Contingency = 2% ($800,000) Flight Plan. which allows viewers to select their 3. “American Idol” (Wednesday) 4. Philadelphia, PA • Agency Commission = 15% commercial experience and address 4. “House” 5. San Francisco, CA ($6 million) Television spots are selected based the characters coming to life on their 5. “Lost” 6. Boston, MA on cable and network shows that the computer screens, Young Adults will 6. “Family Guy” 7. Washington, DC According to the research, the target demographic watches during be less defensive and more open to 7. “Desperate Housewives” 8. Dallas / Ft. Worth, TX amounts provided will cover all of the prime time and late night slots. State Farm’s advertising message. 8. “Heroes” 9. Detroit, MI costs. Part of the contingency will be Magazines are chosen based on 9. “The Office” 10. Atlanta, GA used to purchase additional media - the current readership percentages Lastly, nationwide billboards - with 10. “The Simpsons” as deemed necessary throughout the detailed in their media kits. Radio supplementary spot advertising - run Specifically, billboards will be campaign’s duration - while the rest spots aim for morning and evening during the beginning and ending During off-season months of these placed near college and university of the money will be put into reserve. commute times when 18-25 year olds months of the school year to capture shows, more commercials will be campuses, busy downtown scenes, The reserve will be kept in case drive to and from school and work. the target audience’s attention. placed on basic cable stations, such neighborhoods, and areas with additional marketing opportunities Adding extra advertising to the areas as E!, MTV, Comedy Central, and high numbers of renters. Outdoor arise during the year. with high populations of Young Adults Spike TV. advertising will also be placed will aid in reinforcing the campaign’s near public transportation stations, message. The selected programs will feature where there may be less drivers, but 15-second commercials to attract the still a large segment of the target target market and generate interest population. For example, many New in State Farm’s Auto and Renters York residents travel by subways or Insurance policies. taxi cabs and live in apartments or lofts; they do not need Auto Insurance, but could easily benefit from Renters Insurance. 22 Eggiweg Creative State Farm Campaign 23
  • 13. Budget / Campaign Schedule BUDGET OVERVIEW 3% 3% 2% Production Public Relations / Publicity 15% Media Sales Promotion 2% Contingency 75% Agency Commission MEDIA BUDGET BREAKDOWN MEDIA VEHICLES MAY 2010 JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY 2011 MAGAZINES (ONE 4-COLOR FULL PAGE AD PER MONTH) GLAMOUR $200,491 $200,491 $200,491 US WEEKLY $190,300 $190,300 $190,300 $190,300 ROLLING STONE $174,065 $174,065 $174,065 $174,065 PEOPLE $274,800 $274,800 TELEVISION (15-SECOND SPOTS) NET TV - PRIME TIME $750,975 $901,170 $901,170 $750,975 $750,975 $901,170 $901,170 $901,170 $901,170 $901,170 $901,170 $750,975 $750,975 (25 SPOTS) (30 SPOTS) (30 SPOTS) (25 SPOTS) (25 SPOTS) (30 SPOTS) (30 SPOTS) (30 SPOTS) (30 SPOTS) (30 SPOTS) (30 SPOTS) (25 SPOTS) (25 SPOTS) NET TV - LATE NIGHT / LATE NEWS $218,320 $436,640 $436,640 $218,320 $218,320 $436,640 $436,640 $436,640 $436,640 $436,640 $436,640 $218,320 $218,320 (20 SPOTS) (40 SPOTS) (40 SPOTS) (20 SPOTS) (20 SPOTS) (40 SPOTS) (40 SPOTS) (40 SPOTS) (40 SPOTS) (40 SPOTS) (40 SPOTS) (20 SPOTS) (20 SPOTS) NET CABLE - PRIME TIME (35 SPOTS PER MONTH) $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 $481,285 RADIO (30-SECOND SPOTS) NET RADIO - MORNING DRIVE (15 SPOTS PER MONTH) $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 $57,990 NET RADIO - EVENING DRIVE (15 SPOTS PER MONTH) $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 $36,990 INTERNET INTERNET - KEYWORD IMPRESSIONS PER MONTH (5MM / MONTH) $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 INTERNET - TARGETED SITES IMPRESSIONS PER MONTH (10MM / MONTH) $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 $175,000 OTHER BILLBOARD (25 SHOW) $594,959 $594,959 $594,959 $594,959 MONTHLY TOTAL $2,541,010 $2,304,375 $2,304,375 $2,530,819 $2,530,819 $2,288,140 $2,288,140 $2,288,140 $2,288,140 $2,388,875 $2,388,875 $2,541,010 $1,946,051 YEARLY TOTAL $30,628,769 24 Eggiweg Creative State Farm Campaign 25
  • 14. Sales Promotion Public Relations / Publicity OBJECTIVES TACTICS • Hold giveaways at colleges OBJECTIVES TACTICS 1. Support the national advertising 1. Offer incentives for new policy and universities to increase 1. Change Young Adults’ perception 1. Sponsorships campaign and State Farm’s future owners: brand awareness of State of State Farm. • Sponsor local bands at marketing. • Discounts for buying Farm. Giveaway items 2. Engage the target audience and competitions, getting the 2. Stimulate an increase in combined Auto and Renters may include a promotional stimulate inquiry. State Farm name out to the preference and / or early choice Insurance policies. Emphasize package, campus bookstore 3. Increase awareness of Renters Young Adult community. for State Farm Insurance. that buying both policies items, and gift cards or Insurance. • Sponsor university and 3. Encourage consumers to learn together is cheaper than certificates to local eateries. college events, associating more about State Farm policies purchasing them separately. In order to receive a prize, STRATEGIES the State Farm name with key and buy the product(s). 2. Offer sweepstakes and students must answer trivia 1. Sponsor sporting, university, and events. giveaways: about State Farm Insurance. college events. 2. Social Networking STRATEGIES • A $500,000 sweepstakes will 3. Run a contest: 2. Provide information about Auto • Use social networking and 1. Offer incentives to sign-up for give away a new car, priced • Current policy owners can and Renters Insurance and their blog sites to release weekly new policies. $50,000, to a lucky grand prize make a video about how they benefits to customers. updates and contests. 2. Promote sweepstakes and winner. Contestants can enter are part of Generation Now. 3. Create guides on how to • Post State Farm links and giveaways to encourage online as many times as they Videos will be uploaded to maximize mileage, enhance auto information on these sites. loyalty among new and current like during the sweepstakes, a web site and voted upon security, purchase a car, choose 3. Promotional Package with customers. but must be between the by the public. Winners will an apartment, and become a Information Guides 3. Run a contest for current State ages of 18-25 to win. Age receive free insurance for a defensive driver. • Distribute at informational Farm customers. will be required on the year, based on their current booths during university entry form, and the winner’s plan(s). An outside source and college events, such as information will be verified will be used to ensure that all Welcome Week, and sporting before rewarding the prize. state laws are followed. events. Thousands of other prepaid • Make D.I.Y. kits and gas cards will also be given information guides available away to daily winners. An by postal mail via online outside source will be used to request. ensure that the sweepstakes adheres to all state laws. 26 Eggiweg Creative State Farm Campaign 27
  • 15. Post-Campaign Evaluation Credits PHOTO CREDITS: DID THE CAMPAIGN FOR STATE DID THE TIME SLOTS FOR RADIO DID THE SELECTED SOCIAL FARM CREATE INQUIRY? AND TELEVISION EFFECTIVELY MEDIA RESONATE WITH THE Arcade Game Superstore. Family Guy. <http://www. arcadegamesuperstore.com/images/family-guy-pinball/FGBackglass_ Laptops Arena. Huddled Group. <http://www.laptopsarena.com/wp- content/uploads/2009/12/best-laptops-for-college-students-3.jpg> REACH THE TARGET MARKET? TARGET MARKET? LG.jpg> LG Electronics. Television. <http://ae.lge.com/download/ AutoClub. Toyota Prius. <http://www.autoclub.com.au/uploaded_ product/0106/37LG60UR-Scarlet/LG60_D.jpg> images/toyota-yaris-2008-715677.jpg> Eggiweg Creative’s main goals of According to the research about the Eggiweg Creative specifically Little Trees. Car Freshener. <http://www.little-trees.com/us/upload/pro Best Week Ever. Rolling Stone Cover. <http://www.bestweekever.tv/ ducts/1210276707cinnamonapple130.png> the State Farm campaign are to target market, technology is a great chose social media outlets with the bwe/images/2009/06/Adam-Lambert-Rolling-Stone-1.jpg> Manage My Practice. Gas Pump. <http://www.managemypractice.com/ inform, educate, and resonate with way of reaching the audience with largest appeal to the target market. BusinessWeek. Facebook Logo. <http://www.businessweek.com/ wp-content/uploads/2008/09/gaspump.jpg> the target market of 18-25 year olds. a message. Both of these media These will be effective locations for Special thanks to the actors in the the_thread/brandnewday/archives/blog%20facebook%20logo.jpg> North Carolina Division of Community Correction. Community. <http:// By creating a cohesive and fully outlets reach the target market in advertising because a significant advertisements: Cable Communicators. Moving and Unpacking. <http://www. www.doc.state.nc.us/dcc/images/holdinghands2.jpg> cablecommunicators.org/press_materials/press_materials_2006/ integrated campaign about insurance, different ways and at different times. percentage of the target market graphics_logos/Moving_and_Unpacking.jpg> Ocean Drive Roofing. Apartment Building. <http://www. oceandriveroofing.com/images/apartment_building_for_website_ the campaign causes inquiry because These outlets direct the audience to frequents these sites. We will be able Alan Nguyen California Interscholastic Federation: Central Coast Section. Farmers residential_example.jpg> Insurance Group Logo. <http://www.cifccs.org/images/New%20 every venue that is commonly used the “Generation NOW” microsite, to track clicks and hits to these sites Images/FarmersInsuranceGroup.jpg> Outdia. Handshake. <http://outdia.com/images/Handshake_web.jpg> by the target market is saturated. which will track hits to the site daily. daily to verify that the selected media Alan Potter Campus Kickoff. State Farm Tent. <http://campuskickoff.files. PitchEngine. Klean Kanteen. <http://www.pitchengine.com/brands/ wordpress.com/2008/09/picture.jpg> reuseitcom/images/21750/K27PPLsRGBfullres.jpg> The campaign will be repeatedly By doing this, a direct correlation is reaching its target and maximizing seen, heard and read, discussed, and between the advertising media and the impact of the campaign. Amanda Geannacopulos Car Dealership Secrets. Buying Used Car. <http://www. Product Review Land. Car Lot. <http://www.productreviewland.com/ cardealershipsecrets.com/images/buying-used-car-600.jpg> images/car_lot.550.jpg> promoted throughout the following the inquiry response can be tracked Central Carolina Community College. College Students. <http://www. Progressive Auto X Prize. Progressive Logo. <http://www. year. The campaign’s success can be and processed accordingly. Eggiweg Johnny Vlkovic cccc.edu/news/storyImages/2008-08-07-540849534.jpg> progressiveautoxprize.org/files/downloads/auto/press_kit/PIAXP_ horizontal.jpg> tracked through the rise of inquiries Creative will know exactly the kind of City Paper. American Idol Logo. <http://citypaper.net/blogs/ from State Farm’s Facebook page reach we are obtaining through the Kristopher Lepiten criticalmass/2010/02/10/files/2010/02/american-idol-logo.jpg> Road Fly. Honda Civic. <http://www.roadfly.com/new-cars/wp-content/ uploads/gallery/2007-honda-civic-si-sedan/2007-honda-civic-si-sedan. Clemson University. Lovell Sisters. <http://www.clemson.edu/ jpg> and the amount of quotes requested individual outlets we use. We will media-relations/archive/newsroom/multimedia/images/2008_images/ through State Farm’s web site. create focus groups, so we can track august/Lovell_Sisters.jpg> Sacramento Asian Pacific Chamber of Commerce. Allstate Logo. <http://www.sacasiancc.org/wp-content/uploads/2009/04/allstate. the effects of the campaign and see Compare Now. Piggy Bank. <http://www.comparenow.com/blog/wp- content/uploads/2009/09/piggy-bank.jpg> jpg> how the target market’s perception Thank You to the following professors Salman Khan Photo Gallery. People Magazine Cover. <http://salman. Devagares. The Simpsons. <http://devagares.weblog.com.pt/ sosugary.com/albums/userpics/serverex2603949.jpg> has changed. for their assistance: Simpsons.gif> Scout Popcorn Campaign. Twitter Logo. <http://scoutpopcorncampaign. Eco Promos Online. Red Tote. <http://ecopromosonline.com/ files.wordpress.com/2009/08/twitter-logo1.jpg> Professor George Coakley images/44714%20Red.jpg> Seek Logo. State Farm Logo. <http://www.seeklogo.com/state-farm- Engadget. Urban Teens. <http://www.blogcdn.com/www.engadget. insurance-logo-131901.html> com/media/2009/04/w205_13.jpg> Professor Timothy Hendrick Snark Jacobs. Black Eyed Peas. <http://snarkjacobs.files.wordpress. FanPop. Toyota Camry. <http://images.fanpop.com/images/image_ com/2009/04/51436_black-eyed-peas.jpg> uploads/Toyota-Camry-SE-2007-toyota-327907_1600_1200.jpg> Thank You, Socialite Life. US Weekly Cover. <http://socialitelife.celebuzz.com/ GLTS Photo Blog. iPod and Phone. <http://4.bp.blogspot.com/_6weBNr- bfm_gallery/2009/12/tiger_woods_jaimee_grubbs_plus_tiger_ YHkI/Swv2lVjVaLI/AAAAAAAAABI/am3ninRVdio/s1600/ woods_us_weekly_cover/gallery_enlarged/gallery_enlarged-us- ipod+and+phone.jpg> weekly-tiger-woods-cover-12022009-.jpg> Google Images. Young Woman. <http://lh3.ggpht.com/_ Stealth Warriors. Wet Keyboard. <http://www.stealthwarriors. cf7AWDhXUKs/R9l1Fh6rtcI/AAAAAAAAARg/kIdd1nJsjio/73782958- com/_content/0302/slk_wet_large.jpg> rfff.jpg> creative Gordon and the Whale. Hulu Logo. <http://gordonandthewhale.com/ Teen Goss. Glamour Cover. <http://teengoss.files.wordpress. com/2009/04/011.jpg> wp-content/uploads/2009/12/hulu.jpg> Will You Be My Hero. Geico Logo. <http://willyoubemyhero.files. HD Wallpapers. Desperate Housewives. <http://www.hdwallpapers.in/ wordpress.com/2009/12/geico.jpg> walls/desperate_housewives_tv_series-normal.jpg> Zieglers. LOST. <http://zieglers.files.wordpress.com/2006/10/wa_lost- Indiana Department of Transportation. Fender Bender Sign. <http:// cast_02.jpg> www.in.gov/indot/images/Fender_Bender-1.jpg> 28 Eggiweg Creative State Farm Campaign 29
  • 16. References Access My Library. Generation Schultz, Steve. (2009) Who’s Who Y Information. <http://www. in Social Media Demographics. Part accessmylibrary.com/article- 3 of 6. <http://operationredstate. 1G1-81415026/psychographic- com/whos-who-in-social-media- analysis-generation-y.html> demographics-part-3-of-6-linkedin. html> Corbett, Peter. (2009) 2009 Facebook Demographics and Statistics Report: Schultz, Steve. (2009) Who’s Who 276% Growth in 35-54 Year Old in Social Media Demographics. Part Users. <http://www.istrategylabs. 6 of 6. <http://operationredstate. com/2009/01/2009-facebook- com/whos-who-in-social-media- demographics-and-statistics-report- demographics-part-6-of-6-youtube. 276-growth-in-35-54-year-old-users/> html> JOMC 279. Case Study: State Farm. Scribd. State Farm’s Media Book. <http://jomc279.files.wordpress. <http://www.scribd.com/doc/820498/ com/2009/08/casestudy_abbr.pdf> State-Farm-Media-Plan-Book> Media Flight Plan. (2010) Media Skyworks Marketing. Budget Breakdown. <http://www. Facebook Information. <http:// mediaflightplan.com/> skyworksmarketing.com/facebook- demographics> Mitchell, Doug. (2009) The Young Don’t Vote Excuse. <http:// Social Media Optimization. (2008) operationredstate.com/category/ Hulu Information. <http://social- social-networking-demographics> media-optimization.com/2008/05/ social-network-user-demographics/> Quantcast. Pandora Information. <http://quantcast.com/pandora.com/ Social Media Optimization. (2010) demographics> Twitter Demographic Segment Trend. <http://social-media-optimization. Quantcast. Yelp.com Information. com/wp-content/uploads/2010/02/ <http://www.quantcast.com/yelp. twitter-demographic-segment-trend. com> gif> State Farm. (2010) Official Web Site. <http://www.statefarm.com/> 30 Eggiweg Creative
  • 17. © 2010 Eggiweg Creative