For product information or webcast call 516 442-1508.

1. DESKCENTER MANAGEMENT SUITE
Free Demo contact 516 442-1508
Free Download visit www.deskcenter.com

2. WHY DO YOU NEED TO CONSIDER A LIFECYCLE
AND IT MANAGEMENT SOFTWARE?
IT SAVES UP TO 55% OF
THE 3 -YEAR COST OF
MANAGING YOUR IT SYSTEMS
(examples slide 3, ROI savings chart slide 22 )
2 | www.deskcenter.com

3. EXAMPLES: &
Total Cost of Ownership $5,269 $4,650 $3,413
3 | www.deskcenter.com

4. WHAT ARE THE LEADING TECHNOLOGY
RESEARCH AND CONSULTING COMPANIES
SAYING ABOUT IMPLEMENTING ONLY ASSET
MANAGEMENT ALONE?
• Gartner, Forester, Experton, KPMG and
others say by using Software Asset
Management alone, YEARLY SOFTWARE
COSTS ARE REDUCED UP T0 30 %.
4 | www.deskcenter.com

5. WHY DESKCENTER?
5 | www.deskcenter.com

6. ABOUT US
More than 18 years experience in IT LifeCycle and
Infrastructure Management Services
More than 30 years of IT Management experience Products
DeskCenter® Management
Suite
More than 1,000 customers 20 Applications
900,000 systems under management
Privately owned
Consulting
Based in Long Beach, NY Implementation
Consulting
After-Sales Support
Founded in 2008
6 | www.deskcenter.com

7. THE POWER OF ONE!
One Database. One Dashboard.
Built from the ground up.
7 | www.deskcenter.com

8. OVERVIEW: DESKCENTER MANAGEMENT SUITE
Users
and Document Instant-
Inventory Assets, Management Scan
SNMP
Active
WMI, IP Directory, L OLE Integrated
DAP
Realtime
Remote Asset
System Screen Technical
Management
Management
Active
Scripting Quickscripts Financial
Toolbox
8 | www.deskcenter.com

9. OVERVIEW: DESKCENTER MANAGEMENT SUITE
OS Unattended Software Software
rules, Bandwith
Deployment or Image Deployment Management
From NT to
Windows Deployment
ThinAPP
2008 R2 MSI, XenAPP
SP1
XML, HT
Interfaces ML Reporting Reportexplorer
Excel, Sc POP3, I
Automated
ript, Outl MAP, LD Reportdesigner
Reporting
ook AP
9 | www.deskcenter.com

10. OVERVIEW: DESKCENTER MANAGEMENT SUITE
SelfService User Help Incident
DeskCenter management
Portal Desk
Self
Easy-to- Trouble
Service Shooting
use
Ticketing
Integrate
DeskCenter local TAPI Report
in your Reporting explorer
CTI
helpdesk
Provide
Report Automated
better
designer Reporting
service
10 | www.deskcenter.com

11. OVERVIEW: DESKCENTER MANAGEMENT SUITE
SAM DNA / plus : Microsoft certified Software
Asset Management for more than 900,000 products.
Energy Management: Go Green! Save energy
with automatic PC shutdowns.
11 | www.deskcenter.com

12. THE DESKCENTER USP
The only all-in-one solution for your IT Management – no
OEM products, all developed in-house by skilled software
engineers from DeskCenter
Small Footprint
Reporting throughout the whole IT service process
All data resides in a single database. You can run any
technical & financial report
Perfect support during easy installation and thereafter
12 | www.deskcenter.com

13. CUSTOMERS
AND MORE!
13 | www.deskcenter.com

14. THE DESKCENTER ADDITIONAL VALUE ADDED
Six different inventory methods
The modular solution – customized and configured to your
specific needs
Needs lowest infrastructure ressources – no separate
server; no active directory.
Integrates seamlessly into existing systems
SAM and inventory without agent – no interferences with
existing systems
Easy data exchange (e.g. SAP)
14 | www.deskcenter.com

15. HIGHLIGHTS: INVENTORY WITH OR WITHOUT
AGENT
Inventory with the
Instant on-
DeskCenter
Demand Inventory
Management
Service
Offline Inventory with
DeskCenter® One-Step
Inventory
Inventory with Script Inventory
DeskCenter® SDI- (Logon-Script)
Agent
15 | www.deskcenter.com

16. HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT
Save up to 30% on your software per user – right NOW!
Largest Software-Recognition Database worldwide
Recognizes more than 900,000 software assets!
FREE update to your software if not discovered!
SAM Solutions recommended by Microsoft
Upgrade and Downgrade rights
Perfect for managing virtualized or cloud software
Covers complex situations like User-CALs, CPI Licenses etc.
Intelligent traffic-lights support your process
Application Metering
Supports harvesting of licenses and repurposing
16 | www.deskcenter.com

17. HIGHLIGHTS: SOFTWARE DEPLOYMENT
Use the industry standard: MSI
Deploy MSI files, Executables and virtualized Software.
We replace the WSUS-Server – Patch Management included
Deploy any OS – from Windows NT to Windows 7 SP 1
Integrate your drivers
DeskCenter is perfect for Windows 7 migrations
17 | www.deskcenter.com

18. HIGHLIGHTS: HELPDESK
Open Tickets via Web, Phone or Email
Knowledge-Base
Easy to use – Rich Formatting
User-friendly Email notifications
SLA Management
Multiple Projects
Costcenter – Billing of time and material
Robust enough to support 1,000s of open tickets
Use the self-service portal to reduce your cost
18 | www.deskcenter.com

19. PRICING – LEADING ROI IN THE INDUSTRY
• BASIC PACKAGE
• SAM PACKAGE
Define your • DEPLOYMENT
modules: PACKAGE
• ENTERPRISE
PACKAGE
Best price and value prosposition
in the market
19 | www.deskcenter.com

20. SERVICES
Maintenance/
Implement Training
Support
• Process Design • Training Onsite • Maintenance
• Installations • Training ITAM contract includes
• Customizing • Training updates and
upgrades
• Individual Deployment
Reporting • Training Helpdesk • Support Standard:
Web, Email, Phon
• Scripting • Training Reporting
• Support Premium
• Upgrade to our
premium support
level
20 | www.deskcenter.com

21. GO GREEN – IT PAYS!
21 | www.deskcenter.com

22. ROI SAVINGS CALCULATION OF A TYPICAL
INSTALLATION
ROI calculation based on typical 200-300 seat installation of Enterprise package
including all 20 apps, 3 year Maintanance, Professional Installation Services and
Training.
ROI SAVINGS
TOTAL SAVINGS 53,400 160,200
Admin production savings 14,400 43,200
SW License Savings ($90 per) 22,500 67,500
Energy costs savings 16,500 49,500
0.00 50,000.00 100,000.00 150,000.00 200,000.00 250,000.00
Year 1 Year 3
22 | www.deskcenter.com

23. ROI SAVINGS: WHERE DO YOU NEED TO
SAVE MONEY?
Talk to us about your pain points.
Review our IT Management and Lifecycle Suite during a
no-obligation demonstration.
Let‘s talk about your current budget and where this ROI will be
the most valuable.
We‘ll work out a customized price structure so you can have a
compliant, transparent IT Department while realizing
significant savings and peace of mind for years to come.
23 | www.deskcenter.com

24. DESKCENTER
For a free, no-obligation demo, please call (516)
442-1508 or visit our website www.deskcenter.com.
DESKCENTER IT MANAGEMENT SUITE:
Beyond Your Expectations.
24 | www.deskcenter.com

25. Thank You.
DESKCENTER IT MANAGEMENT SUITE:
Beyond Your Expectations.
25 | www.deskcenter.com