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Building aValues Driven Society
Doubt
Mistrust
Suspicion
Skepticism
Wariness
Question
Disbelief
Integrity
Commitment
Accountability
Fulfilment
Collaboration
Value
Co-creation
Outcomes from today’s discussion
Outcomes from today’s discussion
Understand how you can create the kind of culture that is life and society
shifting and that your team want to be a part of.
Outcomes from today’s discussion
Understand how you can create the kind of culture that is life and society
shifting and that your team want to be a part of.
Find out how you can massively increase your personal and teams productivity
through increasedTrust.
Outcomes from today’s discussion
Understand how you can create the kind of culture that is life and society
shifting and that your team want to be a part of.
Find out how you can massively increase your personal and teams productivity
through increasedTrust.
Discover how increasingTrust and Flow in your teams will also massively
increase your revenues
Outcomes from today’s discussion
Understand how you can create the kind of culture that is life and society
shifting and that your team want to be a part of.
Find out how you can massively increase your personal and teams productivity
through increasedTrust.
Discover how increasingTrust and Flow in your teams will also massively
increase your revenues
Understand the quickest way for you to increaseTrust and Flow
Sir Bob Geldof - Keynote Speaker
London, UK
11th September 2014
Sir Bob Geldof - Keynote Speaker
London, UK
11th September 2014
Sir Bob Geldof - Keynote Speaker
London, UK
11th September 2014
850+ business Leaders
Sir Bob Geldof - Keynote Speaker
London, UK
11th September 2014
850+ business Leaders
Sir Bob Geldof - Keynote Speaker
London, UK
11th September 2014
1000 + Global online
Why is Trust so important?
We see teams that increase levels
of Trust adding £1000’s very
quickly to their results
Why is Trust so important?
Why is Trust so important?
The mostTrusted companies are
out performing their competitors
by as much as 10 times
The Top 5 Trusted Companies
Why is Trust so important?
Why is Trust so important?
The greater theTrust people have in
you, the more they will return to do
business with you.
Why is Trust so important?
The Cost of Low Trust
The Cost of Low Trust
Slower Productivity (everything takes longer)
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
Individual Performance Levels much higher
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
Individual Performance Levels much higher
Employee engagement is high
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
Individual Performance Levels much higher
Employee engagement is high
Speed of Delivery / Productivity
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
Individual Performance Levels much higher
Employee engagement is high
Speed of Delivery / Productivity
High levels of Innovation to Delivery
The Cost of Low Trust
Slower Productivity (everything takes longer)
Employee engagement levels are much lower
People feel disconnected from the organisation
Point scoring becomes important
People have less fun
It can get personal – Blame
The Benefits of High Trust
Individual Performance Levels much higher
Employee engagement is high
Speed of Delivery / Productivity
High levels of Innovation to Delivery
Significant Financial Improvements
Why is Flow Important?
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
Attention levels increase
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
You feel more connected to the
organisation
The Path of Least Resistance
Why is Flow Important?
Productivity speeds up
Accuracy levels improve
Attention levels increase
Communication improves
You have more Fun
You feel more connected to the
organisation
Results improve dramatically
The Path of Least Resistance
Current Trust Score
Current Trust Score
1 105 6 7 8 92 3 4
Least
Trusted
Most
Trusted
How to speed up Trust and Flow
The Path of Least Resistance
How do you build Trust?
How do you build Trust?
Be clear where you can deliverValue and commit to it
How do you build Trust?
Be clear where you can deliverValue and commit to it
Deliver what you said you were going to deliver
How do you build Trust?
Be clear where you can deliverValue and commit to it
Deliver what you said you were going to deliver
Deliver the first 2 points consistently, over and over...
How do you measure how
much Trust you have?
How do you measure how
much Trust you have?
360 Feedback from Colleagues and Peers
www.thetrusttest.com
How do you know
if you are Trusted?
People will return to you over and over and
ask you to do other things.
How do you know
if you are Trusted?
How do you know
if you are Trusted?
How do you know
if you are Trusted?
You are left to get on with it
Where am I most Trusted?
Where am I most / least Trusted?
Trust
Value
Where am I most / least Trusted?
You will always be mostTrusted where you
deliver the mostValue
Trust
Value
Where am I most / least Trusted?
You will always be mostTrusted where you
deliver the mostValue
You will always be leastTrusted where you
deliver the leastValue
Trust
Value
Dynamo
Dynamo
Blaze
Dynamo
Blaze
Tempo
Steel
Dynamo
Blaze
Tempo
Innovation
Steel
Dynamo
Blaze
Tempo
Innovation
People
Steel
Dynamo
Blaze
Tempo
Innovation
People
Service
Steel
Dynamo
Blaze
Tempo
Innovation
People
Service
Details
Steel
Dynamo
Blaze
Tempo
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Creator
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
Creator Star
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Trader
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Deal MakerTrader
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Deal MakerTraderAccumulator
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Deal MakerTraderAccumulator
Lord
Dynamo
Tempo
Steel
Blaze
Innovation
People
Service
Details
CreatorMechanic Star
Supporter
Deal MakerTraderAccumulator
Lord
Value
Value Trust
Value Trust Revenue
Leverage
Leverage Flow
Leverage Flow Profit
Work to your Strengths
Your NaturalTalent
It’s not what you know, it’s who you know
It’s not what you know, it’s who you know
It’s not who you know, it’s how trusted you are by them
Results we have enabled
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
Turning a costly £300k enterprise education council team into a profitable enterprise within 6
months generating £100k turnover
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
Turning a costly £300k enterprise education council team into a profitable enterprise within 6
months generating £100k turnover
25% efficiency improvement for an NHS PCT
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
Turning a costly £300k enterprise education council team into a profitable enterprise within 6
months generating £100k turnover
25% efficiency improvement for an NHS PCT
20% increase in revenue within 6 months for a construction company
Results we have enabled
$1,000,000 of additional revenue for an Australian RTO within 12 months
£500,000 cost savings for a global outsourcing company in 12 months
£300,000 cost savings for a legal team in the public sector
Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
Turning a costly £300k enterprise education council team into a profitable enterprise within 6
months generating £100k turnover
25% efficiency improvement for an NHS PCT
20% increase in revenue within 6 months for a construction company
£25K savings for a L&D team
350 + partners in
20 countries
350 + partners in
20 countries
My Gift ToYou
My Gift ToYou
Free OnlineTickets toTheTrust Conference
Free OnlineTickets toTheTrust Conference
My Gift ToYou
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics ProfileTokens - £100
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
2 x Copies of TheTalent Dynamics Book
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
2 x Copies of TheTalent Dynamics Book
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
2 x Copies of TheTalent Dynamics Book
A full set of recordings of the presentations
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
2 x Copies of TheTalent Dynamics Book
A full set of recordings of the presentations
My Gift ToYou
2 xTalent Dynamics ProfileTokens - £100
Free OnlineTickets toTheTrust Conference
2 xTalent Dynamics For Sales E-Guide
2 x Copies of TheTalent Dynamics Book
A full set of recordings of the presentations
My Gift ToYou
£450
“Be the change you want
to see in the world”
Mahatma Gandhi

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Building a Values Driven Society: Michelle Clarke

  • 2.
  • 3.
  • 5.
  • 7.
  • 9. Outcomes from today’s discussion Understand how you can create the kind of culture that is life and society shifting and that your team want to be a part of.
  • 10. Outcomes from today’s discussion Understand how you can create the kind of culture that is life and society shifting and that your team want to be a part of. Find out how you can massively increase your personal and teams productivity through increasedTrust.
  • 11. Outcomes from today’s discussion Understand how you can create the kind of culture that is life and society shifting and that your team want to be a part of. Find out how you can massively increase your personal and teams productivity through increasedTrust. Discover how increasingTrust and Flow in your teams will also massively increase your revenues
  • 12. Outcomes from today’s discussion Understand how you can create the kind of culture that is life and society shifting and that your team want to be a part of. Find out how you can massively increase your personal and teams productivity through increasedTrust. Discover how increasingTrust and Flow in your teams will also massively increase your revenues Understand the quickest way for you to increaseTrust and Flow
  • 13.
  • 14. Sir Bob Geldof - Keynote Speaker London, UK 11th September 2014
  • 15. Sir Bob Geldof - Keynote Speaker London, UK 11th September 2014
  • 16. Sir Bob Geldof - Keynote Speaker London, UK 11th September 2014
  • 17. 850+ business Leaders Sir Bob Geldof - Keynote Speaker London, UK 11th September 2014
  • 18. 850+ business Leaders Sir Bob Geldof - Keynote Speaker London, UK 11th September 2014 1000 + Global online
  • 19. Why is Trust so important?
  • 20. We see teams that increase levels of Trust adding £1000’s very quickly to their results Why is Trust so important?
  • 21. Why is Trust so important?
  • 22. The mostTrusted companies are out performing their competitors by as much as 10 times The Top 5 Trusted Companies Why is Trust so important?
  • 23. Why is Trust so important?
  • 24. The greater theTrust people have in you, the more they will return to do business with you. Why is Trust so important?
  • 25. The Cost of Low Trust
  • 26. The Cost of Low Trust Slower Productivity (everything takes longer)
  • 27. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower
  • 28. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation
  • 29. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important
  • 30. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun
  • 31. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame
  • 32. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust
  • 33. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust Individual Performance Levels much higher
  • 34. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust Individual Performance Levels much higher Employee engagement is high
  • 35. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust Individual Performance Levels much higher Employee engagement is high Speed of Delivery / Productivity
  • 36. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust Individual Performance Levels much higher Employee engagement is high Speed of Delivery / Productivity High levels of Innovation to Delivery
  • 37. The Cost of Low Trust Slower Productivity (everything takes longer) Employee engagement levels are much lower People feel disconnected from the organisation Point scoring becomes important People have less fun It can get personal – Blame The Benefits of High Trust Individual Performance Levels much higher Employee engagement is high Speed of Delivery / Productivity High levels of Innovation to Delivery Significant Financial Improvements
  • 38. Why is Flow Important? The Path of Least Resistance
  • 39. Why is Flow Important? Productivity speeds up The Path of Least Resistance
  • 40. Why is Flow Important? Productivity speeds up Accuracy levels improve The Path of Least Resistance
  • 41. Why is Flow Important? Productivity speeds up Accuracy levels improve Attention levels increase The Path of Least Resistance
  • 42. Why is Flow Important? Productivity speeds up Accuracy levels improve Attention levels increase Communication improves The Path of Least Resistance
  • 43. Why is Flow Important? Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun The Path of Least Resistance
  • 44. Why is Flow Important? Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun You feel more connected to the organisation The Path of Least Resistance
  • 45. Why is Flow Important? Productivity speeds up Accuracy levels improve Attention levels increase Communication improves You have more Fun You feel more connected to the organisation Results improve dramatically The Path of Least Resistance
  • 47. Current Trust Score 1 105 6 7 8 92 3 4 Least Trusted Most Trusted
  • 48. How to speed up Trust and Flow The Path of Least Resistance
  • 49. How do you build Trust?
  • 50. How do you build Trust? Be clear where you can deliverValue and commit to it
  • 51. How do you build Trust? Be clear where you can deliverValue and commit to it Deliver what you said you were going to deliver
  • 52. How do you build Trust? Be clear where you can deliverValue and commit to it Deliver what you said you were going to deliver Deliver the first 2 points consistently, over and over...
  • 53. How do you measure how much Trust you have?
  • 54. How do you measure how much Trust you have? 360 Feedback from Colleagues and Peers www.thetrusttest.com
  • 55. How do you know if you are Trusted?
  • 56. People will return to you over and over and ask you to do other things. How do you know if you are Trusted?
  • 57. How do you know if you are Trusted?
  • 58. How do you know if you are Trusted? You are left to get on with it
  • 59. Where am I most Trusted?
  • 60. Where am I most / least Trusted? Trust Value
  • 61. Where am I most / least Trusted? You will always be mostTrusted where you deliver the mostValue Trust Value
  • 62. Where am I most / least Trusted? You will always be mostTrusted where you deliver the mostValue You will always be leastTrusted where you deliver the leastValue Trust Value
  • 63.
  • 81.
  • 82. Value
  • 85.
  • 86.
  • 90. Work to your Strengths Your NaturalTalent
  • 91. It’s not what you know, it’s who you know
  • 92. It’s not what you know, it’s who you know
  • 93. It’s not who you know, it’s how trusted you are by them
  • 94. Results we have enabled
  • 95. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months
  • 96. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months
  • 97. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector
  • 98. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months
  • 99. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into a profitable enterprise within 6 months generating £100k turnover
  • 100. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into a profitable enterprise within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT
  • 101. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into a profitable enterprise within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT 20% increase in revenue within 6 months for a construction company
  • 102. Results we have enabled $1,000,000 of additional revenue for an Australian RTO within 12 months £500,000 cost savings for a global outsourcing company in 12 months £300,000 cost savings for a legal team in the public sector Doubling turnover and profit for the UK’s leading Full Potential Brand Agency within 12 months Turning a costly £300k enterprise education council team into a profitable enterprise within 6 months generating £100k turnover 25% efficiency improvement for an NHS PCT 20% increase in revenue within 6 months for a construction company £25K savings for a L&D team
  • 103.
  • 104.
  • 105. 350 + partners in 20 countries
  • 106. 350 + partners in 20 countries
  • 108. My Gift ToYou Free OnlineTickets toTheTrust Conference
  • 109. Free OnlineTickets toTheTrust Conference My Gift ToYou
  • 110. Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics ProfileTokens - £100 My Gift ToYou
  • 111. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference My Gift ToYou
  • 112. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide My Gift ToYou
  • 113. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide My Gift ToYou
  • 114. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide 2 x Copies of TheTalent Dynamics Book My Gift ToYou
  • 115. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide 2 x Copies of TheTalent Dynamics Book My Gift ToYou
  • 116. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide 2 x Copies of TheTalent Dynamics Book A full set of recordings of the presentations My Gift ToYou
  • 117. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide 2 x Copies of TheTalent Dynamics Book A full set of recordings of the presentations My Gift ToYou
  • 118. 2 xTalent Dynamics ProfileTokens - £100 Free OnlineTickets toTheTrust Conference 2 xTalent Dynamics For Sales E-Guide 2 x Copies of TheTalent Dynamics Book A full set of recordings of the presentations My Gift ToYou £450
  • 119.
  • 120. “Be the change you want to see in the world” Mahatma Gandhi