2. UNIT 3
Learning Outcomes:
1. Describe therapeutic communication
2. Describe the goals of therapeutic
relationship
3. Describe and implement the phases
of therapeutic nurse-patient
relationship.
3. It is an interpersonal interaction between
the nurse and the patient during which
the nurse focuses on the patient’s
specific needs to promote an effective
exchange of information.
A means for smooth implementation of
the nursing process.
THERAPEUTIC RELATIONSHIP
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6. PRE INTERACTION PHASE
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Tasks:
1. Obtaining available information about the client
2. Examining one's feelings, fears, and anxieties
about working with a particular client.
7. INTRODUCTORY PHASE
Tasks:
1. Create an environment for the establishment
of trust and rapport
2. Helping the client identify the problem
3. Assess the client’s needs, coping strategies,
defense mechanisms, strengths and weaknesses
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8. WORKING PHASE
Tasks:
1. Decide on mutually agreed upon goals.
2. Establish a plan of action that satisfies you
and the client.
3. Discuss the time frame for your relationship
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9. TERMINATION PHASE
Tasks:
1. Outline the client’s strengths and discuss the
progress of the client
2. Review areas in need of improvement
3. Discuss and develop a plan of self-care
4. Discuss any feelings that the client might
have
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