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5.2 Advanced human interfaces: the underestimated enabler for innovation 1
CONFIDENTIAL Template Innovation Day 2019CONFIDENTIAL
ADVANCED HUMAN INTERFACES:
THE UNDERESTIMATED ENABLER FOR INNOVATION
Bert Braeckman
Consultant PhysicsLab
bert.braeckman@verhaert.com
TRACK 5
MyTechnology
5.2 Advanced human interfaces: the underestimated enabler for innovation 2
CONFIDENTIAL
INTRODUCTION
All interfaces have as main goal to make
information sharing more easy.
Input
Output
Feedback
Interface
Control
5.2 Advanced human interfaces: the underestimated enabler for innovation 3
CONFIDENTIAL
ABOUT SLIDESHOWS
Greek agora Stained glass
“If it ain’t broke, don’t fix it.”
5.2 Advanced human interfaces: the underestimated enabler for innovation 4
CONFIDENTIAL
SIMPLE INTERFACES
mechanical switch
• Goal = make information exchange easy & efficient.
5.2 Advanced human interfaces: the underestimated enabler for innovation 5
CONFIDENTIAL
FIRST COMPUTERS: BATCH INTERFACE
• First computers had limited computing power
• Interfaces were considered overhead
• No real time interaction
Keypunch Punched cards batch interface
5.2 Advanced human interfaces: the underestimated enabler for innovation 6
CONFIDENTIAL
APOLLO GUIDANCE COMPUTER
5.2 Advanced human interfaces: the underestimated enabler for innovation 7
CONFIDENTIAL
COMMAND-LINE INTERFACE
• Decrease in turnaround time from days to seconds
Teleprinter MS-DOS
• Rise of video displays → reduced latency → bottleneck is not the technology anymore... but the user itself!
5.2 Advanced human interfaces: the underestimated enabler for innovation 8
CONFIDENTIAL
DOUGLAS ENGELBART (1968)
• Number crunching → information sharing & communication
• ‘Mother of all demos’:
• Graphical user interface
• Text processing (word)
• Hyperlinks
• Windows
• Video conferencing
First mouse
5.2 Advanced human interfaces: the underestimated enabler for innovation 9
CONFIDENTIAL
IVAN SUTHERLAND (1963)
SketchPad
• First interactive ‘tablet’
• Predecessor of computer graphics & CAD
5.2 Advanced human interfaces: the underestimated enabler for innovation 10
CONFIDENTIAL
1970s – 1980s
First ‘personal’ computer:
Xerox Alto (1973)
WYSIWYG
Steve Jobs (1984)
5.2 Advanced human interfaces: the underestimated enabler for innovation 11
CONFIDENTIAL
GUIDELINES FOR UI DESIGN
5.2 Advanced human interfaces: the underestimated enabler for innovation 12
CONFIDENTIAL
WHY ARE ADVANCED INTERFACES NEEDED?
• We live in a complex world where everything is measured & monitored.
• There is need for smart interfaces that filter the data & present the user with
the required information on the right time & in the right format
earth observation & weather modellingsatellite navigation
5.2 Advanced human interfaces: the underestimated enabler for innovation 13
CONFIDENTIAL
GUIDELINES FOR UI DESIGN
Clarity
Interface
Concision
Familiarity
Responsiveness
EfficiencyForgiveness
Aesthetics
Experience
5.2 Advanced human interfaces: the underestimated enabler for innovation 14
CONFIDENTIAL
UI FAILURES
Nokia N Gage
OQO Model 1 Feasibility Utility Desirability Usability Allowance
Differentiating capacity
Think human centered, technology enabled,
and business focused.
5.2 Advanced human interfaces: the underestimated enabler for innovation 15
CONFIDENTIAL
THE BEST INTERFACES ARE AROUND US
Knobs
Buttons
Switches
Levers and handles
→ Digital interfaces use the same language
5.2 Advanced human interfaces: the underestimated enabler for innovation 16
CONFIDENTIAL
“User interfaces are like jokes. If you have to
explain them, they are not good.”
Martin Leblanc, iconfinder.com
5.2 Advanced human interfaces: the underestimated enabler for innovation 17
CONFIDENTIAL
INTUITIVENESS VS. LEARNING
• Keyboards:
Tactile
WYSIWYG
Feedback
You have to learn how to type
Good interfaces are not always intuitive
& can have a learning curve
5.2 Advanced human interfaces: the underestimated enabler for innovation 18
CONFIDENTIAL
TOUCH SCREENS VS. KEYBOARDS
E. Hoggan et al., ‘Investigating the effectiveness of tactile feedback
mobile touchscreens, CHI Proc. (2008) 1573
Touch screens offer flexibility and allow for slim products
Not (yet) tactile enough
Not good for typing text
Cannot be used everywhere
5.2 Advanced human interfaces: the underestimated enabler for innovation 19
CONFIDENTIAL
VOICE INTERFACES
Hands-free, no visual cues needed → safer in many applications
When they are implemented smart → very efficient interface
When not implemented well → user frustration & rejection
Amazon Echo Dot 3
5.2 Advanced human interfaces: the underestimated enabler for innovation 20
CONFIDENTIAL
VOICE INTERFACES
Discoverable
Voice
Interface
Predictable
Accessible
Flexible
Visible
Privacy
• Voice interfaces are still not that mainstream → they are difficult to design
5.2 Advanced human interfaces: the underestimated enabler for innovation 21
CONFIDENTIAL
“Any sufficiently advanced technology is
indistinguishable from magic.”
Arthur C. Clarke (1973)
5.2 Advanced human interfaces: the underestimated enabler for innovation 22
CONFIDENTIAL
MODERN ERA
Minority Report (2002)
A good interface must not look
cool, it must be practical to use.
5.2 Advanced human interfaces: the underestimated enabler for innovation 23
CONFIDENTIAL
GESTURES
Structured light cameraNintendo Wii
User experience
Users lack self-awareness
Social acceptance
Hardware is ready
Software is ready
5.2 Advanced human interfaces: the underestimated enabler for innovation 24
CONFIDENTIAL
FEEDBACK
5.2 Advanced human interfaces: the underestimated enabler for innovation 25
CONFIDENTIAL
FEEDBACK
• Feedback improves the efficiency and user experience.
• Touch screens & gesture interfaces lack tactility.
• Haptic feedback (haptikos = to be able to touch)
Tactile display (Paul Bach-y-Rita, 1960) Vibrating phone (Bell Labs, 1970) Aura Interactor
force-feedback vest (1990)
sound
visualtouch
5.2 Advanced human interfaces: the underestimated enabler for innovation 26
CONFIDENTIAL
HAPTIC FEEDBACK
Contact haptics Non-contact haptics
5.2 Advanced human interfaces: the underestimated enabler for innovation 27
CONFIDENTIAL
MID-AIR HAPTIC FEEDBACK
Disney Aireal
Air vortices
Focused ultrasound
5.2 Advanced human interfaces: the underestimated enabler for innovation 28
CONFIDENTIAL
MID-AIR HAPTIC FEEDBACK
Adaptive circle
Hand scan
Rotating point (dial) Constant circle
5.2 Advanced human interfaces: the underestimated enabler for innovation 29
CONFIDENTIAL
MID-AIR HAPTIC FEEDBACK
responds to acoustic
pressure ~ 200 Hz
5.2 Advanced human interfaces: the underestimated enabler for innovation 30
CONFIDENTIAL
APPLICATIONS OF MID-AIR HAPTIC FEEDBACK
MARKETS AND MARKETS: The haptic technology
market is expected to be valued at USD 19.55
Billion by 2022. Applications: Automotive &
Transportation, Consumer Electronics, Healthcare,
Gaming, Engineering, Education & Research
IdTechEx: The report finds that the
haptics industry will be worth
$2.8bn by 2027. Markets:
consumer electronics, medical,
automotive, home appliance
OBRC: The global haptics technology market is
anticipated to reach $29.84 Billion by 2022. Significant
applications in smartphones, tablets, wearables, gaming
devices of haptic technology is set to drive the global
haptic technology market for the forecasted period.
5.2 Advanced human interfaces: the underestimated enabler for innovation 31
CONFIDENTIAL
MID-AIR HAPTIC FEEDBACK @
Haptic asteroids Home appliance demo
5.2 Advanced human interfaces: the underestimated enabler for innovation 32
CONFIDENTIAL
IMMERSIVE INTERFACES
5.2 Advanced human interfaces: the underestimated enabler for innovation 33
CONFIDENTIAL
IMMERSIVE INTERFACES
Sensorama (Morton Heilig, 1962)
• Combination of:
5.2 Advanced human interfaces: the underestimated enabler for innovation 34
CONFIDENTIAL
ORIGINS OF VR
‘The sword of Damocles’ (1968)
Ivan Sutherland
5.2 Advanced human interfaces: the underestimated enabler for innovation 35
CONFIDENTIAL
VR OVER THE YEARS
VR in the 1990s VR in 2019
5.2 Advanced human interfaces: the underestimated enabler for innovation 36
CONFIDENTIAL
VR HEADSETS TODAY
Increase in field of view, resolution
Decrease in cost
ResolutionField of view
Usability problems
5.2 Advanced human interfaces: the underestimated enabler for innovation 37
CONFIDENTIAL
VR INTERFACE DESIGN
• Tethered vs. untethered
• Motion controller vs. remote detection
• User context & usability
• Object interaction: selection & manipulation
• Navigation: travel & wayfinding
• System control: motion controller, gestures or voice
VR interface design aspects
5.2 Advanced human interfaces: the underestimated enabler for innovation 38
CONFIDENTIAL
AUGMENTED REALITY
EyeTap Smart Glasses (Steve Mann)
Smartphone AR Smart glasses
Less intrusive than VR
More application domains
5.2 Advanced human interfaces: the underestimated enabler for innovation 39
CONFIDENTIAL
AR APPLICATIONS
Healthcare, medicine
Industry 4.0 assist
Military HUD
Education, entertainment, life
5.2 Advanced human interfaces: the underestimated enabler for innovation 40
CONFIDENTIAL
AR APPLICATIONS
Industry, assembly, engineering, education
5.2 Advanced human interfaces: the underestimated enabler for innovation 41
CONFIDENTIAL
AR @
Polygon 360° scanner
5.2 Advanced human interfaces: the underestimated enabler for innovation 42
CONFIDENTIAL
THE FUTURE
5.2 Advanced human interfaces: the underestimated enabler for innovation 43
CONFIDENTIAL
UP-AND-COMING
Touch surfaces everywhere
Smart glasses will be accepted
5.2 Advanced human interfaces: the underestimated enabler for innovation 44
CONFIDENTIAL
THE FUTURE
Brain – Machine interfaces
Brain – Brain interfaces
5.2 Advanced human interfaces: the underestimated enabler for innovation 45
CONFIDENTIAL
CONCLUSIONS
No matter how different the
technology, the people who
are using it haven’t changed.
5.2 Advanced human interfaces: the underestimated enabler for innovation 46
CONFIDENTIAL
One group, five brands
Our services are marketed through 5 brands each addressing
specific missions in product development.
INTEGRATED PRODUCT DEVELOPMENT
ON-SITE PRODUCT
DEVELOPMENT
DIGITAL PRODUCT
DEVELOPMENT
OPTICAL PRODUCT
DEVELOPMENT

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Advanced human interfaces, the underestimated enabler for innovation (by Bert Braeckman)

  • 1. 5.2 Advanced human interfaces: the underestimated enabler for innovation 1 CONFIDENTIAL Template Innovation Day 2019CONFIDENTIAL ADVANCED HUMAN INTERFACES: THE UNDERESTIMATED ENABLER FOR INNOVATION Bert Braeckman Consultant PhysicsLab bert.braeckman@verhaert.com TRACK 5 MyTechnology
  • 2. 5.2 Advanced human interfaces: the underestimated enabler for innovation 2 CONFIDENTIAL INTRODUCTION All interfaces have as main goal to make information sharing more easy. Input Output Feedback Interface Control
  • 3. 5.2 Advanced human interfaces: the underestimated enabler for innovation 3 CONFIDENTIAL ABOUT SLIDESHOWS Greek agora Stained glass “If it ain’t broke, don’t fix it.”
  • 4. 5.2 Advanced human interfaces: the underestimated enabler for innovation 4 CONFIDENTIAL SIMPLE INTERFACES mechanical switch • Goal = make information exchange easy & efficient.
  • 5. 5.2 Advanced human interfaces: the underestimated enabler for innovation 5 CONFIDENTIAL FIRST COMPUTERS: BATCH INTERFACE • First computers had limited computing power • Interfaces were considered overhead • No real time interaction Keypunch Punched cards batch interface
  • 6. 5.2 Advanced human interfaces: the underestimated enabler for innovation 6 CONFIDENTIAL APOLLO GUIDANCE COMPUTER
  • 7. 5.2 Advanced human interfaces: the underestimated enabler for innovation 7 CONFIDENTIAL COMMAND-LINE INTERFACE • Decrease in turnaround time from days to seconds Teleprinter MS-DOS • Rise of video displays → reduced latency → bottleneck is not the technology anymore... but the user itself!
  • 8. 5.2 Advanced human interfaces: the underestimated enabler for innovation 8 CONFIDENTIAL DOUGLAS ENGELBART (1968) • Number crunching → information sharing & communication • ‘Mother of all demos’: • Graphical user interface • Text processing (word) • Hyperlinks • Windows • Video conferencing First mouse
  • 9. 5.2 Advanced human interfaces: the underestimated enabler for innovation 9 CONFIDENTIAL IVAN SUTHERLAND (1963) SketchPad • First interactive ‘tablet’ • Predecessor of computer graphics & CAD
  • 10. 5.2 Advanced human interfaces: the underestimated enabler for innovation 10 CONFIDENTIAL 1970s – 1980s First ‘personal’ computer: Xerox Alto (1973) WYSIWYG Steve Jobs (1984)
  • 11. 5.2 Advanced human interfaces: the underestimated enabler for innovation 11 CONFIDENTIAL GUIDELINES FOR UI DESIGN
  • 12. 5.2 Advanced human interfaces: the underestimated enabler for innovation 12 CONFIDENTIAL WHY ARE ADVANCED INTERFACES NEEDED? • We live in a complex world where everything is measured & monitored. • There is need for smart interfaces that filter the data & present the user with the required information on the right time & in the right format earth observation & weather modellingsatellite navigation
  • 13. 5.2 Advanced human interfaces: the underestimated enabler for innovation 13 CONFIDENTIAL GUIDELINES FOR UI DESIGN Clarity Interface Concision Familiarity Responsiveness EfficiencyForgiveness Aesthetics Experience
  • 14. 5.2 Advanced human interfaces: the underestimated enabler for innovation 14 CONFIDENTIAL UI FAILURES Nokia N Gage OQO Model 1 Feasibility Utility Desirability Usability Allowance Differentiating capacity Think human centered, technology enabled, and business focused.
  • 15. 5.2 Advanced human interfaces: the underestimated enabler for innovation 15 CONFIDENTIAL THE BEST INTERFACES ARE AROUND US Knobs Buttons Switches Levers and handles → Digital interfaces use the same language
  • 16. 5.2 Advanced human interfaces: the underestimated enabler for innovation 16 CONFIDENTIAL “User interfaces are like jokes. If you have to explain them, they are not good.” Martin Leblanc, iconfinder.com
  • 17. 5.2 Advanced human interfaces: the underestimated enabler for innovation 17 CONFIDENTIAL INTUITIVENESS VS. LEARNING • Keyboards: Tactile WYSIWYG Feedback You have to learn how to type Good interfaces are not always intuitive & can have a learning curve
  • 18. 5.2 Advanced human interfaces: the underestimated enabler for innovation 18 CONFIDENTIAL TOUCH SCREENS VS. KEYBOARDS E. Hoggan et al., ‘Investigating the effectiveness of tactile feedback mobile touchscreens, CHI Proc. (2008) 1573 Touch screens offer flexibility and allow for slim products Not (yet) tactile enough Not good for typing text Cannot be used everywhere
  • 19. 5.2 Advanced human interfaces: the underestimated enabler for innovation 19 CONFIDENTIAL VOICE INTERFACES Hands-free, no visual cues needed → safer in many applications When they are implemented smart → very efficient interface When not implemented well → user frustration & rejection Amazon Echo Dot 3
  • 20. 5.2 Advanced human interfaces: the underestimated enabler for innovation 20 CONFIDENTIAL VOICE INTERFACES Discoverable Voice Interface Predictable Accessible Flexible Visible Privacy • Voice interfaces are still not that mainstream → they are difficult to design
  • 21. 5.2 Advanced human interfaces: the underestimated enabler for innovation 21 CONFIDENTIAL “Any sufficiently advanced technology is indistinguishable from magic.” Arthur C. Clarke (1973)
  • 22. 5.2 Advanced human interfaces: the underestimated enabler for innovation 22 CONFIDENTIAL MODERN ERA Minority Report (2002) A good interface must not look cool, it must be practical to use.
  • 23. 5.2 Advanced human interfaces: the underestimated enabler for innovation 23 CONFIDENTIAL GESTURES Structured light cameraNintendo Wii User experience Users lack self-awareness Social acceptance Hardware is ready Software is ready
  • 24. 5.2 Advanced human interfaces: the underestimated enabler for innovation 24 CONFIDENTIAL FEEDBACK
  • 25. 5.2 Advanced human interfaces: the underestimated enabler for innovation 25 CONFIDENTIAL FEEDBACK • Feedback improves the efficiency and user experience. • Touch screens & gesture interfaces lack tactility. • Haptic feedback (haptikos = to be able to touch) Tactile display (Paul Bach-y-Rita, 1960) Vibrating phone (Bell Labs, 1970) Aura Interactor force-feedback vest (1990) sound visualtouch
  • 26. 5.2 Advanced human interfaces: the underestimated enabler for innovation 26 CONFIDENTIAL HAPTIC FEEDBACK Contact haptics Non-contact haptics
  • 27. 5.2 Advanced human interfaces: the underestimated enabler for innovation 27 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK Disney Aireal Air vortices Focused ultrasound
  • 28. 5.2 Advanced human interfaces: the underestimated enabler for innovation 28 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK Adaptive circle Hand scan Rotating point (dial) Constant circle
  • 29. 5.2 Advanced human interfaces: the underestimated enabler for innovation 29 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK responds to acoustic pressure ~ 200 Hz
  • 30. 5.2 Advanced human interfaces: the underestimated enabler for innovation 30 CONFIDENTIAL APPLICATIONS OF MID-AIR HAPTIC FEEDBACK MARKETS AND MARKETS: The haptic technology market is expected to be valued at USD 19.55 Billion by 2022. Applications: Automotive & Transportation, Consumer Electronics, Healthcare, Gaming, Engineering, Education & Research IdTechEx: The report finds that the haptics industry will be worth $2.8bn by 2027. Markets: consumer electronics, medical, automotive, home appliance OBRC: The global haptics technology market is anticipated to reach $29.84 Billion by 2022. Significant applications in smartphones, tablets, wearables, gaming devices of haptic technology is set to drive the global haptic technology market for the forecasted period.
  • 31. 5.2 Advanced human interfaces: the underestimated enabler for innovation 31 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK @ Haptic asteroids Home appliance demo
  • 32. 5.2 Advanced human interfaces: the underestimated enabler for innovation 32 CONFIDENTIAL IMMERSIVE INTERFACES
  • 33. 5.2 Advanced human interfaces: the underestimated enabler for innovation 33 CONFIDENTIAL IMMERSIVE INTERFACES Sensorama (Morton Heilig, 1962) • Combination of:
  • 34. 5.2 Advanced human interfaces: the underestimated enabler for innovation 34 CONFIDENTIAL ORIGINS OF VR ‘The sword of Damocles’ (1968) Ivan Sutherland
  • 35. 5.2 Advanced human interfaces: the underestimated enabler for innovation 35 CONFIDENTIAL VR OVER THE YEARS VR in the 1990s VR in 2019
  • 36. 5.2 Advanced human interfaces: the underestimated enabler for innovation 36 CONFIDENTIAL VR HEADSETS TODAY Increase in field of view, resolution Decrease in cost ResolutionField of view Usability problems
  • 37. 5.2 Advanced human interfaces: the underestimated enabler for innovation 37 CONFIDENTIAL VR INTERFACE DESIGN • Tethered vs. untethered • Motion controller vs. remote detection • User context & usability • Object interaction: selection & manipulation • Navigation: travel & wayfinding • System control: motion controller, gestures or voice VR interface design aspects
  • 38. 5.2 Advanced human interfaces: the underestimated enabler for innovation 38 CONFIDENTIAL AUGMENTED REALITY EyeTap Smart Glasses (Steve Mann) Smartphone AR Smart glasses Less intrusive than VR More application domains
  • 39. 5.2 Advanced human interfaces: the underestimated enabler for innovation 39 CONFIDENTIAL AR APPLICATIONS Healthcare, medicine Industry 4.0 assist Military HUD Education, entertainment, life
  • 40. 5.2 Advanced human interfaces: the underestimated enabler for innovation 40 CONFIDENTIAL AR APPLICATIONS Industry, assembly, engineering, education
  • 41. 5.2 Advanced human interfaces: the underestimated enabler for innovation 41 CONFIDENTIAL AR @ Polygon 360° scanner
  • 42. 5.2 Advanced human interfaces: the underestimated enabler for innovation 42 CONFIDENTIAL THE FUTURE
  • 43. 5.2 Advanced human interfaces: the underestimated enabler for innovation 43 CONFIDENTIAL UP-AND-COMING Touch surfaces everywhere Smart glasses will be accepted
  • 44. 5.2 Advanced human interfaces: the underestimated enabler for innovation 44 CONFIDENTIAL THE FUTURE Brain – Machine interfaces Brain – Brain interfaces
  • 45. 5.2 Advanced human interfaces: the underestimated enabler for innovation 45 CONFIDENTIAL CONCLUSIONS No matter how different the technology, the people who are using it haven’t changed.
  • 46. 5.2 Advanced human interfaces: the underestimated enabler for innovation 46 CONFIDENTIAL One group, five brands Our services are marketed through 5 brands each addressing specific missions in product development. INTEGRATED PRODUCT DEVELOPMENT ON-SITE PRODUCT DEVELOPMENT DIGITAL PRODUCT DEVELOPMENT OPTICAL PRODUCT DEVELOPMENT