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Introduction to Microsoft Kaizala And How to
Empower Your Mobile Workforce using Kaizala ?
A simple and secure chat app for work
By,
Vignesh Ganesan
Vijai Anand
About myself
@sharepointnerd vignesh.ganesan.14 /Vignesh Ganesan
vigganesan89@gmail.com Vignesh’s SharePoint Thoughts
My co-speaker today
@anavijai
anavijai@gmail.com
https://www.c-sharpcorner.com/members/vijai-anand-ramalingam
Current Workforce
landscape
Introducing Microsoft
Kaizala
Demo on Kaizala mobile
app and Management
portal
Licensing and
things to be aware
of in Kaizala
Challenges with consumer-
based apps
What is productivity
in the mobile world?
Inquiry
Desktop-primary Users
(Modern Workplace)
Mobile-only Users
(Value Chain)
Office Staff
Management
Teacher
Field
Sales
Task
worker
Partner Student
Community
Worker
Citizen
WholesalerSupplier
Parent
Current Landscape of Workforce
Microsoft Kaizala
Post Launch | 90 days
Task workers are not connected to the modern
workplace – lack of a digital channel
Enabling communication (such as announcements)
with large groups is a challenge
Consumer messaging apps are low on confidentiality
and control
Inefficiencies in task management and data
collection with phone calls & paper
Aggregating & analyzing data is cumbersome
Customer Feedback
Challenges of the two disconnected worlds
Organizations are executing connected modern workplace initiatives as a key priority
Security
Compliance
Management
Office Staff
Information Worker
The span of the modern workplace
already use their personal
devices in the workplace
67%
Workers
73%
Workers
80%
Workers
of employees use non-
approved apps for work
use consumer messaging
apps for business purposes
Security
Compliance
Organizations are executing connected modern workplace initiatives as a key priority
already use their personal
devices in the workplace
67%
Workers
73%
Workers
Management
Office Staff
Information Worker
Field Sales
Task Workers
Shop-floor Workers
Maintenance Engineers
Medical Staff
First Line Worker
Vendors
Suppliers
Wholesalers
Citizens
Partners
Volunteers
Value Chain
80%
Workers
of employees use non-
approved apps for work
use consumer messaging
apps for business purposes
The span of the modern workplace
Business Needs
Integrate with
IT infrastructure
Secure your
organization data &
easily integrate
Kaizala into existing
workflows
Engage your
employees
Send announcements
to engage your
employees and
gather employee
pulse using surveys
Connect with
your customers
Create a private
channel to talk to
your customers &
get their feedback
Optimize your
operations
Track attendance,
verify through
pictures and create
checklists to optimize
operations
Streamline your
sales
Collect data, assign
work and track
progress with your
mobile only
salesforce
A simple and secure chat app for work
Communication
Connect with large groups
of people inside and
outside your organization
Work management
Coordinate tasks for
common work scenarios
and get actionable insights
Security &
manageability
Ensure data access controls,
data protection, and
compliance
New network models with Kaizala
1
2
3 4
DEMO
Kaizala mobile app
and portal
Demo of Kaizala’s Free Version
• Explain Action Cards.
• Few examples of Action Cards-
• Announcement
• Survey
• Photo with Location
• Let’s Meet
• Live Location
Demo of Kaizala’s Pro Version
• Management Portal
• Bulk Upload of Users
• Hierarchical Groups
• Designation based access to App’s features
• Public Groups
• Reports & Dashboards (UPPCL Sample Survey)
LOB
app
Built-in Microsoft Intune
Connectors
Webhooks
Custom Actions
Flow Connector
Power BI
Excel Add-in
free app
Kaizala Pro
Kaizala Pro Capabilities
Kaizala App Kaizala Pro
Communication
Optimized for 2G/3G mobile networks  
Private 1:1 chat and hierarchical group chat  
Photo, video, and document sharing  
Broadcast announcements to entire organization  
Public groups to connect with your partners, suppliers, and customers directly 
Work Management &
Analytics
Collect information through Polls & Surveys  
Track tasks by status, location, or distance  
Assign tasks based on location awareness  
Aggregated reports to summarize responses 
Create customized reports 
Publish custom Actions 
APIs for integrating existing workflows, systems, and applications 
Management & Security
Adheres to Azure data compliance, including encryption at-rest  
Built following Microsoft’s secure by default design practices  
Web-based management portal for easy administration 
Advanced user management 
Lightweight directory for Kaizala users - both internal employees and external value-chain network 
Hierarchical group management (groups within groups) 
Very large group management - support for millions of users 
Remove a user from all groups and erase Kaizala data from device 
Summary of Kaizala’s Functionality
Functionality that requires software
development effort
• Custom cards,
• Custom reports,
• Integration with department's
applications
Kaizala Free/Basic
• Flat Groups
• No management portal
• No Bulk user
management
• No reports & Dashboards
• No public groups
• No API integration
Kaizala Pro
• Management Portal
• Bulk Upload of Users
• Hierarchical Groups
• Designation based access to
App’s features
• Public Groups
• Reports & Dashboards
• Custom Card Templates
• Download the Kaizala mobile
app
• Explore Kaizala Pro capabilities
with Office 365
• Empower your Firstline workers
and connect your value chain
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-overview
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-app
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-management-portal
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-for-developers
https://www.microsoft.com/en-us/garage/wall-of-fame/microsoft-kaizala/
Thank You
Q & A

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Introduction to Microsoft Kaizala And How to Empower Your Mobile Workforce using Kaizala?

  • 1. Introduction to Microsoft Kaizala And How to Empower Your Mobile Workforce using Kaizala ? A simple and secure chat app for work By, Vignesh Ganesan Vijai Anand
  • 2. About myself @sharepointnerd vignesh.ganesan.14 /Vignesh Ganesan vigganesan89@gmail.com Vignesh’s SharePoint Thoughts
  • 4. Current Workforce landscape Introducing Microsoft Kaizala Demo on Kaizala mobile app and Management portal Licensing and things to be aware of in Kaizala Challenges with consumer- based apps
  • 5. What is productivity in the mobile world? Inquiry
  • 6. Desktop-primary Users (Modern Workplace) Mobile-only Users (Value Chain) Office Staff Management Teacher Field Sales Task worker Partner Student Community Worker Citizen WholesalerSupplier Parent Current Landscape of Workforce
  • 7. Microsoft Kaizala Post Launch | 90 days Task workers are not connected to the modern workplace – lack of a digital channel Enabling communication (such as announcements) with large groups is a challenge Consumer messaging apps are low on confidentiality and control Inefficiencies in task management and data collection with phone calls & paper Aggregating & analyzing data is cumbersome Customer Feedback Challenges of the two disconnected worlds
  • 8. Organizations are executing connected modern workplace initiatives as a key priority Security Compliance Management Office Staff Information Worker The span of the modern workplace already use their personal devices in the workplace 67% Workers 73% Workers 80% Workers of employees use non- approved apps for work use consumer messaging apps for business purposes
  • 9. Security Compliance Organizations are executing connected modern workplace initiatives as a key priority already use their personal devices in the workplace 67% Workers 73% Workers Management Office Staff Information Worker Field Sales Task Workers Shop-floor Workers Maintenance Engineers Medical Staff First Line Worker Vendors Suppliers Wholesalers Citizens Partners Volunteers Value Chain 80% Workers of employees use non- approved apps for work use consumer messaging apps for business purposes The span of the modern workplace
  • 10. Business Needs Integrate with IT infrastructure Secure your organization data & easily integrate Kaizala into existing workflows Engage your employees Send announcements to engage your employees and gather employee pulse using surveys Connect with your customers Create a private channel to talk to your customers & get their feedback Optimize your operations Track attendance, verify through pictures and create checklists to optimize operations Streamline your sales Collect data, assign work and track progress with your mobile only salesforce
  • 11. A simple and secure chat app for work
  • 12. Communication Connect with large groups of people inside and outside your organization Work management Coordinate tasks for common work scenarios and get actionable insights Security & manageability Ensure data access controls, data protection, and compliance
  • 13.
  • 14. New network models with Kaizala 1 2 3 4
  • 15.
  • 17. Demo of Kaizala’s Free Version • Explain Action Cards. • Few examples of Action Cards- • Announcement • Survey • Photo with Location • Let’s Meet • Live Location
  • 18. Demo of Kaizala’s Pro Version • Management Portal • Bulk Upload of Users • Hierarchical Groups • Designation based access to App’s features • Public Groups • Reports & Dashboards (UPPCL Sample Survey)
  • 19.
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  • 30. Kaizala Pro Capabilities Kaizala App Kaizala Pro Communication Optimized for 2G/3G mobile networks   Private 1:1 chat and hierarchical group chat   Photo, video, and document sharing   Broadcast announcements to entire organization   Public groups to connect with your partners, suppliers, and customers directly  Work Management & Analytics Collect information through Polls & Surveys   Track tasks by status, location, or distance   Assign tasks based on location awareness   Aggregated reports to summarize responses  Create customized reports  Publish custom Actions  APIs for integrating existing workflows, systems, and applications  Management & Security Adheres to Azure data compliance, including encryption at-rest   Built following Microsoft’s secure by default design practices   Web-based management portal for easy administration  Advanced user management  Lightweight directory for Kaizala users - both internal employees and external value-chain network  Hierarchical group management (groups within groups)  Very large group management - support for millions of users  Remove a user from all groups and erase Kaizala data from device 
  • 31. Summary of Kaizala’s Functionality Functionality that requires software development effort • Custom cards, • Custom reports, • Integration with department's applications Kaizala Free/Basic • Flat Groups • No management portal • No Bulk user management • No reports & Dashboards • No public groups • No API integration Kaizala Pro • Management Portal • Bulk Upload of Users • Hierarchical Groups • Designation based access to App’s features • Public Groups • Reports & Dashboards • Custom Card Templates
  • 32. • Download the Kaizala mobile app • Explore Kaizala Pro capabilities with Office 365 • Empower your Firstline workers and connect your value chain
  • 34.