Contenu connexe Similaire à Maples esm technologies (20) Maples esm technologies1. 1
Managing Complexity.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
2. 2
Managing Complexity.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
3. 3
World Class Delivery & Partnership Managing Complexity.
Team Strength 500+ and Growing – 20% of them ITIL Certified
• Network certifications : CCNA/ CCNP/ CCIE Years of Work Experience
• System Certifications : MCSE
10%
• DB Certification : OCP, DB2 / UDB
22% Upto 5
• Security certifications : CISSP, CISA , CEH 5 to 12
Above 12
• Process certifications : ITIL , ISMS 68%
• Enterprise Server : IBM Certified
• Business Partnership : Prime Vendor IBM India , USA
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
4. 4
Managing Complexity.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
5. 5
Managing Complexity.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
6. 6
IBM Mainframe & IMS Training Managing Complexity.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
7. 7
IT Infrastructure Management Tools ( HP TOOLS)
Managing Complexity.
We provide extensive training on HP Tools Engineering-Enterprise
System Management
HP Tools Engineering-
Enterprise System Management
HP TOOLS Course Curriculum:
Common Topics:
Basic of Computer
Windows XP Administration
Windows Server 2003 Administration
Windows Server 2003 ADS Management
Networking Basics
ITIL V3 Foundation
Basics:
Service Manager
Asset Manager
Operations Manager
Network Node Manager
BAC – Business Availability Center
Performance Insight (PI)
Advanced:
Server Automation
Client Automation
Network Automation
Operations Orchestra
UCMDB
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
8. 8
Managing Complexity.
Maples IT Finishing School Services
Maples proposes to incubate and develop an IT Finishing School which will
produce ‘employable’ talent and also position itself as a sought after learning
partner for organizations in the IT & ITES arena.
Objective:
To help fresh talent to equip themselves for the IT / ITES sector through systematic and
holistic job oriented learning approach to gain:
Ability to apply the technical knowledge
Having the right aptitude/problem solving skills
Having the basic communication & Interview facing skills
Unique positioning in the job market.
All under one roof, Without the hassles of running around to multiple learning centers
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
9. 9
Integrated Approach to Learning Managing Complexity.
Sourcing / selection (Maples)
Level – 1 screening (Maples)
Integrated Learning Program (Maples & Client)
Classroom Lab Sessions / On-line Learning
lectures Project work Soft skills /
Communication
skills
Team based eLearning
Mentoring Video Lectures
Life-cycle / Methodology
Expert Lectures E-Books
Standards / Templates
Final Assessment (Maples & Client)
Placement
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
10. 10
Maples ELTP Services – IBM Mainframe
Managing Complexity.
Entry Level Technical Professional (ELTP) – Rapid Resource Ramp-up capability
ELTP Process
ELTP Process
Pre-Selection Training Process Evaluation Process Post Selection
Process for ELTP for ELTP (India ) for ELTP Process
Business Final Technical
Select Candidates with Module Test every Evaluation (Written
Eligibility Criteria communication – week
written / oral Test)
Conduct GD ,Written Face to Face Face to Face Interview
skills to test skills in Presentation Skills – Technical Evaluation
English e-mail communications Process training – On
Mock Telephonic the job with clients
Conduct Aptitude Test Corporate Culture - Interviews environment / SME
as per company policy Body language Hands on experience -
Brief about Roles and Results are updated on
Responsibilities of Telephone skills – a weekly Basis thru
Services in IBM M/F Client Handling skills Web based Interface
based on client’s
requirement
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
11. Success Story : Training & Deployment
11
Client : IBM Global Services ( for their US clients) Managing Complexity.
High-quality service delivery - 50% cost savings to IBM over US operations using Maples.
As strategic partner to IBM Global Services, Maples enabled the transition /
Migration and on-going support of IT Infrastructure operations for five global
customers - Verizon, GE, Capital One, RSA, Schneider
Transformation engagement involved re-engineering of infrastructure support
services. Over 27 of Maples professionals were deployed to USA for discovery
and transition Migration process
Supported 7 large Z series mainframes – users across 30 locations world wide–
20 TB of DB Storage - Combined mips of above 70000+
Handled 24 x 7 support with 588 professionals – with 223 supporting IBM
Mainframes at Levels 1,2.
Servers: IBM Mainframe / Midrange – p, I series , - Monitoring, incident / change / Patch management,
server builds / moves, Performance tuning , Change Management , Release Management
Network Devices: Monitoring, incident management, trouble shooting
Database: DB2 , IMS, MQ/WAS - Admin. , Patch management, deployment, performance tuning
Intel Support : Windows – Linux / UNIX – MS-Exchange – Lotus Notes Support and Management
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
12. 12
State of the Art Infrastructure Managing Complexity.
Maples Head office High-end Servers & IBM Z/890
NOC Center State – of – the – Art Training Facility
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13
13. 13
Managing Complexity.
Maples ESM Technologies USA Inc.
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14. 14
Managing Complexity.
Thank You.
Maples ESM Technologies USA Inc.
Copyright © 2008,Maples ESM Technologies Inc. All Rights Reserved 02/01/13