2. Topics covered:
Introduction……………………………………………………………………………….1
Role of the production department………………………………………..2
Problem of the production department………………………………….3
Solution……………………………………………………………………………………….4
Discussion board…………………………………………………………………………5
Survey………………………………………………………………………………………….6
Form library………………………………………………………………………………..7
Dashboard…………………………………………………………………………………...8
Wiki site…………………………………………………………………………………………9
Announcement…………………………………………………………………………….10
Conclusion……………………………………………………………………………………11
3. Introduction:
Creative bicycle corp. FOUNDED IN 1976, CREATIVE BICYCLE CORP. IS THE
LEADING MANUFACTURER OF HIGH-END BICYCLES, SELLING MORE THEN 20 MODELS
IN THE UNITED STATES. IT PROCURES SPARE PARTS FROM VARIOUS VENDORS AND
ASSEMBLES THEM. CREATIVE BICYCLE CORP. IS REGARDED AS THE BICYCLE
INDUSTRY’S LEADING INNOVATOR.
IT NOT ONLY USES INNOVATON IN MANUFACTURING AND DESIGINING BICYCLES
BUT ALSO USES INNOVATION IN ITS BUSINESS PROCESS. IN THE YEAR 1976,
WHEN THE CREATIVE BICYCLES CORP. ENTERED INTO THE BUSINESS, T
HERE WERE SEVERAL COMPETITORS. MOST OF THEM WERE WELL ESTABLISHED.
EVEN THEN, WITH ITS INNOVATIVE THINKING TOWARDS IMPLEMENTING THE
LATEST TECHNOLOGIES, CREATIVE BICYCLES CORP. BECAME THE LEADER IN THE
BICYCLE INDUSTRY IN 1979.
To understand the market trend and act accordingly, it had
identified the value of maintaining good relations with customers.
For this it had implemented a customer relationship management{CRM}.
Within a year CRM system HAD helped the organization's profit.
4. What is the role of the production department?:
The main role of production is to turn inputs (raw materials)
into outputs (finished goods). Outputs refer to a finished product or
service and inputs are the materials that are needed to
manufacture certain goods. When a business completes this process
they are able to achieve customer satisfaction by producing
products that are ready to be used and fit for purpose.
The production department is responsible for ensuring quality
achieved in each item produced. They will need to carry out
inspections and implement suitable quality initiatives. This is one of
the major duties of this department because if mistakes are made
on products, customer satisfaction will be decreased or if products
are ruined during the production process It means that the company
will have to throw "bad" products away (creating waste).
Both aspects will lead the company to a loss of profit.
Quality assurance will have to be carried out everyday on a
number of occasions to ensure that the production process is working
efficiently and effectively. For example Coca-cola will carry out
approximately 200 inspection per day to ensure quality is being
achieved and also to make sure all equipment is running well.
Total productivity = input quantity / output quantity
5. Aims and functions of production department:
Production is the functional area responsible for turning inputs into
finished outputs through a series of production processes.
The Production Manager is responsible for making sure that
raw materials are provided and made into finished goods effectively.
He or she must make sure that work is carried out smoothly,
and must supervise procedures for making work more efficient and more
enjoyable.
6. Problems of the production department:
The production department manages their processes by using an
information system. This information system manages and monitors the
manufacturing processes. However, there are few limitations in the
current information system. These are:
Analyzing information:
The current information system provides reports for most of the
processes.
However, these reports are not in an easy-to-analyze format.
To solve this problem, the managers prepare the reports manually by
using Microsoft excel and then send them across by using e-mails.
This takes a lot of time and also creates version problems.
Sharing information:
The production department does not have a platform where the
Employees can share information and can wok in a collaborative
manner. In addition, the information is not accessible to the
relevant employees from anywhere and at anytime.
7. Solutions:
An organization involves various entities such as employees, customers,
promoters business partners, and investors. The organisation can grow only if it caters to the needs of all the entities
associated with it. The needs of these entities can be listed as:
1. Customer want to know about the products and services
offered by the organization.
2. Employees want to have the round clock access to the relevant
Information needed to perform their daily tasks.
3. Promoters and executive management want to monitor the
performance of the organization.
4. To compare the organisation’s performance with that of the competitors.they want to know about the turnover,
revenue, growth rate, and future scope of the organization.
5. The business partners want to know the details regarding the business oppournities.
6. The business partners also want to have the information regarding the formalities for getting the business.
8. Discussion board:
Discussion boards provide a forum through which the visitors of a site can
exchange ideas on the topics of their interest. Some sites require users to
register themselves to participate in a discussion.
For example, the web site www.ebay.com .com uses discussion board to buy
and sell products under different categories.
A discussion board allows users to participate in a discussion of their
choice, to create a new topic of discussion, and to view the posts of the
other users.
Effective communication is an essential component of organizational
success whether it is at the interpersonal, intergroup, intergroup, organizational, or external levels. it helps employees to share ide
express view, and exchange information. It is a process of transmitting information, ideas, thoughts, opinions and plans between
various segments
of an organization. Sharing views and information is important in an environment where collaboration is required.
9.
10. Surveys:
Surveys are used to collect data such as feedback for a newly
launched products. Surveys also help to gather opinions of
different people on different subjects. Surveys include set of
questions. These questions can be of two types.
Open ended question:
They do not have a definite answer. Such type of questions provides
users with the oppournity to answer the question in their own words.
Close ended questions:
They have a finite answer. This question can be used for statistical
analysis. These question are difficult to write as the choices must
include all the possible answers.
Surveys are created for gathering information from the employees
through a set of questions. Therefore, it must be responded as to meet
the objectives.
A high response rate for a survey is a must in order to accurately
meet the objective of the survey. A survey with a low response rate
does not enable the surveyor to come to a conclusion.
It is essential for the organization to take the feedback from its
employees regarding the existing business processes. This helps
the organization in understanding the viewpoint and requirement of
the employees. in addition, the feedback helps to analyze and improve
upon the services that are provided by the company.
Surveys that can be used to gather data regarding customer satisfaction.
11.
12. Form library:
Organization need to collect, store, manage and share business data
effectively. This helps in improving collaboration and decision making
within the organization. For gathering, storing and sharing business
data effectively the portal sites contain such components like
form library.
A form library is where you can create, collect, update and manage
forms. Library keeps tracks of different versions of the forms.
A form which is library based on a form template which can be created
by using Microsoft info path.
Organizations uses several types of forms to document and share
information. These forms are created by using tools such as Microsoft
InfoPath. These forms need to be placed at a central repository from
they can be accessed easily and quickly. In addition, the repository must
provide feature such as sorting and filtering to enable the user to
quickly get the desired information.
13.
14. Dashboard:
A dashboard is a web page template that allows you to assemble
and display information from disparate sources such as reports and
charts.
A dashboard is a user interface that organizes and presents the
real-time information in an understandable format. It presents
information in the form of charts, graphs, and tables.
Presenting information in the form of charts, graphs, and tables helps
to reduce the data analysis effort and time.
It helps to present, view, and understand the trends related to various
aspects such as business growth, sales, country’s development,
population growth, and stock markets.
Organizations strive to survive and succeed in the tough
business competition. For this, organizations need to regularly
monitor and analyze their performance. This monitoring and analysis
becomes easy if the information regarding performance such as
business facts and figures, and business data is available in the
form of graphs, charts and comparison charts, at a single interface.
15.
16. Wiki sites:
A wiki site is a platform for a community to share and brainstorm ideas.
It is a creative way to start a website about any topic of your interest.
It allows visitors of the website to join together and create a
place where they can keep tracks of the latest happenings in
interested topics.
The wiki site enables visitors to quickly and easily add, edit,
and link web pages to record any type of information. These pages
can be linked together by using a keywords. As web pages are edited,
an edit-history is recorded, so that you can restore that previous
content if necessary.
17.
18. Announcements:
an announcement is used to post common, important, or urgent messages
to the employees on a website. It also works as a reminder for the
employees. These announcements are posted for a specific period.
Every announcement expires on a chosen date from thecalendar.
19.
20. conclusion:
production department short out the problems by using the SharePoint.
It provide the efficiency effectiveness and flexibility.
It provide the plate form where partners, employee and customer
sharing information and analyze the information. It is also profitable
to the organization.
