In this webinar, Dee Scarano (Lead Design Sprint Trainer at AJ&Smart) shared insights from running hundreds of design sprints and training people from some of the biggest and best companies in the world.
2. Prepared by
Jake Knapp
AUTHOR OF SPRINT
AJ&Smart is the go-to partner for Design Sprints.
With masterful facilitation and product design, they
can help any team stop wasting time, get aligned,
and make months of progress in just two days.
3. FM T W T
Map
Sketch
Decide
Story-board
type
Proto-
Test!
Full team Full team
4. Prepared by !4
Apple
Best Apps of
the year 2015
Google
Best Apps of
the year 2015
SXSW 2016
Winner Mobile
Innovation
Webby Award
Mobile Best
Practices 2016
10. Dee
• Australian
• 10 years product design experience
• Product Strategy Mentor for Google
startup accelerator
• Runs the Global Service Jam in
Berlin
• Head of Design Sprint training at
AJ&Smart
13. 1. How to prepare for a Sprint
2. Facilitation secrets
To add confidence and relieve stress
3. How to give clear instructions
4. Special touches
To make your Sprints unforgettable
AJ&Smart
The next 24 minutes…
16. • Expert Interviews
• Map
• Long Term Goal
• Sprint Questions
• Lightning Demos
• And start to collect potential user testers
Now we prepare draft versions of:
(Total prep time 3-4 hours)
23. Set Expectations
And preparing participants emotionally
“This will probably feel too rushed”
“It will feel like we’re losing ideas”
“This might feel uncomfortable”
“It’s normal to not have any ideas yet”
“It’s normal to feel like it’s not going to work”
29. What Why Why How How
There’s a formula!
Give context not just instructions
30. Use Insight Statements
“The big idea with this exercise is…”
“The most important thing about this is…”
“The way to do this exercise well is…”
31. Use Insight Statements
“The way to do this exercise
well is to use all of your dots!”
“The big idea with this is to collect
the opinions of the group”
36. M T W T
Goal & Sprint
Questions
Sketch
Heat-map Vote
Story-board
Whole Group Whole Group
F
Test!Map
Decider Vote
Straw-poll Vote
Prototype
Lightning
Demos
Whole Group
Expert
Interview
Original
Sprint
37. M T W T
Goal & Sprint
Questions
Sketch
Heat-map Vote
Story-board
Whole Group Whole Group
F
Test!Map
Decider Vote
Straw-poll Vote
Prototype
Lightning
Demos
Expert
Interview
Design
Sprint 2.0
41. Prepared by
Free 1 Hour Webclass
How we made the jump to work exclusively in Design Sprints
Thank you :)
That’s the end!
Click here to register
for the free webclass
https://bit.ly/2xXTTUT
44. “Typical” types
BetaAlpha
Power
-Hungry
The Leader
needs:
To be validated
To be empowered
To feel in control
Knowledge
-Driven
The Expert
needs:
Provided room
for expertise
To be consulted
Process
-Oriented
The Team Player
needs:
Clear direction
Not put on the spot
Gamma
To be given tasks
Resistance
-Oriented
The Disruptor
needs:
To be given space
for new ideas
To be asked for input
Omega
45. Mitigating troublemakers
1. Set expectations
2. Capture ideas (and move on)
3. Use a question “parking lot”
4. Use note & vote
5. Give tasks
G
A O
A B O
A B
G O
46. “That’s really interesting.
Can you tell me what’s
behind you asking that?”
Gives you
thinking time
Show that it’s very specific
to one person’s situation
Very detailed.
Can answer later
Validates
the asker
48. Prepared by
Remote Sprints: Top 3 things that change
1. Timing
2. More Confusion
3. Digital v Physical
More time explaining. Blocks of individual work. Do the prep!
Don’t do it with first-timers! Spend time onboarding (use our videos).
Use a good digital tool (I’ve heard of one called MURAL)