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“Leadership
                                               is the
                                               process of
                                               influencing
CHAPTER OBJECTIVES                             and
                                               supporting
                                               others to
                                               work
TO UNDERSTAND:                                 enthusiastica
                                               lly toward
                                               achieving
•The Nature of Leadership and Followership     objectives.”

•The Difference between Traits and Behaviors   - John C.
•Different Leadership Styles                   Maxwell

•Early Approaches T Leadership
•Substitutes for Leadership
•Self-Leadership and Superleadership
•Coaching as a Leadership Role
“A great
leader's
courage to
fulfill his
vision comes
from
passion, not
position.”

- John C
Maxwell
“If your
                                   actions
                                   inspire
                                   others to
Leadership is the process of       dream more,
influencing and supporting         learn more,
                                   do more and
others to work enthusiastically    become
toward achieving objectives.       more, you
                                   are a leader.”

The three important elements       - John
                                   Quincy
in the definition are influence/   Adams
support, voluntary effort and
goal achievement

Leadership then is the catalyst
that transforms potential into
reality
“Management

      ManageMent and                                                                     is doing
                                                                                         things right;
                                                                                         leadership is
      Leadership                                                                         doing the
                                                                                         right things.”
        Leadership is an important of management, but it is not
        the whole story The primary role of a leader s to                                - Peter F.
        influence others to voluntarily seek defined objectives                          Drucker

        Managers also plan activities organize appropriate
        structures and control resources
             Managers                                     Leaders
Managers holds formal positions             Anyone can use his or her informal
                                            influence while acting as a leader

Managers achieve results by directing the   Leaders create a vision and inspire others
activities of others                        to achieve this vision and to strech
                                            themselves beyond their normal
                                            capabilities.
traits of effective Leaders

Cognitive And   Physical          Personality
Psychological   Characteristics   Characteristics
Factors
Intelligence    Height            Extroverts Or
                                  Introverts
Ambition        Body size And     Thinker Or
                Shape             Feelers
Agressiveness   Personal          Sensers Or
                Attractiveness    Intuitors
                                  Judges Or
                                  Perceivers
“Leadership
                                                      consists not
                                                      in degrees of
                                                      technique
                                                      but in traits
                                                      of character;
                                                      it requires
                           • Cognitive (Analytical)   moral rather
                           Ability                    than athletic
• High Level of Personal                              or
Drive                                                 intellectual
                                                      effort, and it
                           • Business Knowledge       imposes on
                                                      both leader
                                                      and follower
• Desire To Lead                                      alike the
                           • Charisma                 burdens of
                                                      self-
                                                      restraint.”
• Pesonal Integrity
                           • Creativity               -Lewis H.
                                                      Lapham



• Self Confidence          • Flexibility


                           • Personal Effectivity
                           (Warmth)
Leadership Behavior
                                                            “A leader is
                                                            one who
                                                            knows the
Much research has focused on identifying leadership         way, goes
behaviors. In this view, successful leadership depends on   the way, and
                                                            shows the
appropriate behavior, skills, and actions and less on       way.”
personal traits.
                                                            - John c.
                                                            Maxwell
"The person
                                                              who exhibits
                                                              leadership
Technical Skills                                              is ...
Refers to person’s knowledge of and ability in any type of    someone that
                                                              makes things
process or technique.                                         happen that
                                                              would not
                                                              happen
Human Skill                                                   otherwise."
Human Skill is the abbility to work effectively with people
                                                              -(A.D.
and to build teamwork                                         Edwards and
                                                              D. Jones)
Conceptual Skill
Conceptual Skill is the ability to thnk in terms of models
frameworks and broad relationships, such as long-range
plans
“Confront
                                                       them with
                                                       annihilation,
                                                       and they will
                                                       then survive;
                                                       plunge them
     situationaL aspects                               into a deadly
                                                       situation,
                                                       and they will
                                                       then live.
                                                       When people
Successful Leadership requires behaviors that unites   fall into
                                                       danger, they
and stimulates followers toward defined objectives     are then able
in specific situations.                                to strive for
                                                       victory.”

                                                       - Sun Tzu
Varables that affect oneanother in determining
appropriate leadership behavior.
•Leader
•Follower
•Situation
“Innovation

        foLLowership                                     distinguishes
                                                         between a
                                                         leader and a
                                                         follower.”
With few exceptions, leaders in an                       - Steve Jobs
organizations are also followers.



Followership behaviors include
•Not competing with the leader to be in the limelight
•Being loyaly and supportive a team player
•Not being a “yes person” who atomatically agrees
•Acting as a devil’s advocate by raising penetrating
questions
•Constructively confronting the leader’s ideas, values
and actions
•Anticipating potential problems and preventing them
positive and negative
Leaders
Positive Leadership – The approach emphasizes rewards –
Economic or otherwise.

Negative Leadership – Emphasis is placed on penalties
autocratic, consuLtative,
and participative Leaders

Autocratic leaders
Centralize power and decision making in themselves
 
Consultative leaders
Approach one or more employees and ask them for inputs prior to
making a decision.
 
Participative leaders
Clearly decentralize autority. They use inputs from followers and
particpation by them
Leader use of consideration
and structure

Considerate – Concerned about the human needs of their
employees.

Structured – Task - oriented leaders, on the other hand
believe that they get results by keeping people constantly
busy, Ignoring personal issues and emotions, and urging them
to produce.
BLake and Mouton’s
ManageriaL grid
- Robert R. Blake
- Jane S. Mouton
C o n t in g e n c y
A p p ro a c he s to
L e a d e r s h i p S h t yel ea c t o r s
                    T es      f
                             w ill in d ic a t e
                              w h ic h s t y le
                       s h o u ld b e m o r e
                                 e f f e c t iv e .
B e c o m in g t h e
                          R e n a is s a n c e
      O ne ke y       s A c cm s n i sf a r aotri v i n
                        ud e is         tct          e
tho s e                    P raodfm i n is tir a ni a el
                                   es s o t v
p r o f e s s io n a ls a t t h e t o p r u n g s o f
t h e c a r e e r le a d e r is t h e ir a b ilit y
t o a d d v a lu e b e y o n d t h e ir r o le in
t h e c o m p a n y lik e L e o n a r d o d a
V in c i, t h e s e s k ills t h a t p r o v id e
s o lu t io n s     fo r    p r o b le m s      fro m
s e e m in g ly u n r e la t e d s it u a t io n s .
                                         B y M a r ie H e r m a n
                                                   O f f ic e P r o
                         J u n e /J u l y 2 0 0 7 v o l 6 7 /n o 5
F ie d le r ’ s C o n t in g e n c y
                                 Model
       An           e a r ly ,         but         o fte n
c o n t r o v e r s ia l, c o n t in g e n c y m o d e l
o f le a d e r s h ip . T h is m o d e l b u ild s
upon         the        p r e v io u s   d is t in c t io n
b e tw e e n         ta s k       a nd     e m p lo y e e
o r ie n t a t io n a n d s u g g e s t t h a t t h e
mos t          a p p r o p r ia t e      le a d e r s h ip
s t y le d e p e n d s         o n w he the r the
o v e r a ll     s it u a t io n     is   f a v o r a b le ,
u n f a v o r a b le ,           or         in          an
in t e r m e d ia t e s t a g e o f f a v o r a b ilit y
t o t h e le a d e r .
F ie d le r le a d e r ’ s w it h
                  t h r e e a d d it io n a l
      L e a d e r M e m b e rv a r il a tbo e s .
                               Re        i ln s
A r e d e t e r m in e d b y t h e m a n n e r in
w h ic h t h e le a d e r is a c c e p t e d b y
the g ro up .
F ie d le r le a d e r ’ s w it h
                   t h r e e a d d it io n a l
     T a s k S t r u c t u r e . R e f rei c tb l ehs
                                 va l a s t e
d e g r e e t o w h ic h o n e s p e c if ic w a y
is r e q u ir e d t o d o t h e jo b .
F ie d le r le a d e r ’ s w it h
                    t h r e e a d d it io n a l
           L e a d e r P o s i t i oa r iP o w e r .
                                 v n ables
D e s c r ib e s     the       o r g a n iz a t io n a l
p o w e r t h a t g o e s w it h t h e p o s it io n
t h e le a d e r o c c u p ie s .
H e r s e y a n d B la n c h a r d ’ s
    S it u a t io n a l L e a d e r s h ip
    Ma na g e rs                M sos d e sl
                                 a    es
d e v e lo p m e n t le v e l b y         e x a m in in g
an      e m p lo y e e ’ s      le v e   l    of      jo b
k n o w le d g e , s k ill, a n d        a b ilit y , a s
w e ll     as      w illin g n e s s        to     ta k e
r e s p o n s ib ilit y a n d c a p a    c it y t o a c t
in d e p e n d e n t ly .
P a th G o a l M o d e l
                     o f L e a d e r s h ip
      Le a de r’ s        jo b     is to    us e
s truc ture , s up p o rt, a nd re w a rd s
t o c r e a t e a w o r k e n v ir o n m e n t
t h a t h e lp s e m p lo y e e s r e a c h t h e
o r g a n iz a t io n s g o a ls .
Goal
                                      S e t t in g
      P r o v id e s m e a s u r e o f h o w w e ll
in d iv id u a ls     a nd       g roups          a re
m e e t in g p e r f o r m a n c e s t a n d a r d s
P a th
                           Im p r o v e m e n t
T w o K in d s o f S u p p o r t :
Ta s k      S up p o rt.      A s s e m b le     the
re s o urc e s , b ud g e ts , p o w e r, a nd
o t h e r e le m e n t s t h a t a r e e s s e n t ia l
t o g e t t h e jo b d o n e .
P a th
                          Im p r o v e m e n t
T w o K in d s o f S u p p o r t :
P s y c h o lo g ic a l           S u p p o rt.
L e a d e r s m u s t s t im u la t e p e o p le
t o w a n t t o d o t h e jo b .
L e a d e r s h ip
                                 S t y le s
     L e a d e r ’ s r o le s a r e t o h e lp
e m p lo y e e s     u nd e rs ta nd    w ha t
ne e d s to b e d o ne a nd ho w to d o
it .
P a th G o a l M o d e l
                      Id e n t it ie s f o u r
     D ir e c t iv e   L e A d tee s n ia .t i vT hs
                           a l rrh p            e e
le a d e r f o c u s e s      o n c le a r      ta s k
a s s ig n m e n t s ,       s ta nd a rd s         of
s u c c e s s fu l     p e rfo rm a n c e s ,    a nd
w o r k s c h e d u le s .
P a th G o a l M o d e l
                        Id e n t it ie s f o u r
     S u p p o r t i v e L e al t e r s h i p .i vT hs
                           A derna t e e
le a d e r d e m o n s t r a t e s c o n c e r n f o r
e m p lo y e e s ’     w e ll      b e in g     a nd
n e e d s , w h ile t r y in g t o c r e a t e a
p le a s a n t w o r k e n v ir o n m e n t .
P a th G o a l M o d e l
                       Id e n t it ie s
     A c h i e v e f oeu r A l t e r n a it i n te s
                   m nt              Or ev ed
L e a d e r s h ip . T h e le a d e r s e t s h ig h
e x p e c t a t io n s      fo r       e m p lo y e e s ,
c o m m u n ic a t e s        c o n f id e n c e      in
t h e ir        a b ilit y       to         a c h ie v e
c h a lle n g in g            g o a ls ,           a nd
e n t h u s ia s t ic a lly      m o d e ls         the
d e s ir e d b e h a v io r .
P a th G o a l M o d e l
                         Id e n t it ie s
     P a r t i c i p f o e rL e a t e r s h i p i vT hs
                     atu      A lde r na t. e e
le a d e r      in v it e s e m p lo y e e s      to
p r o v id e in p u t t o d e c is io n s , a n d
s e r io u s ly    s eeks      to    us e    t h e ir
s u g g e s t io n s     as f in a l d e c is io n s
a re ma de .
C o n t ig e n c y
                                     F a c to rs
      Le a de rs           mus t             id e n t if y
w h e t h e r t h e e m p lo y e e ’ s t a s k is
a lr e a d y     s truc ture d           or        no t,
w he the r       the      fo rm a l      a u t h o r it y
s y s t e m is m o s t c o m p a t ib le w it h a
d ir e c t iv e       or          p a r t ic ip a t iv e
a pproa c h,         a nd       w he the r          the
e x is t in g   w ork         g roup        a lr e a d y
p r o v id e s    fo r     s a t is f a c t io n       of
e m p lo y e e     s o c ia l    a nd        e s te e m
ne e ds .
T h r e e S ig n if ic a n t
                              V a r ia b le s
     L o c u s i n oe arc l . E mp l o o e ee e
                 C nt oh Em p ly y s ’
a c h ie v e m e n t s a r e t h e p r o d u c t o f
h is o r h e r o w n e f f o r t .
T h r e e S ig n if ic a n t
                                   V a r ia b le s
      W i l l i n g n e s e a t oh A cm p p o y t he
                     in s c        E ce lt e e
In f lu e n c e     of     O the rs .       D ir e c t iv e
a pproa c h              w ill         be          more
s u c c e s s f u l;     if     it     is    lo w ,       a
p a r t ic ip a t iv e      s t y le      is       more
a p p r o p r ia t e .
T h r e e S ig n if ic a n t
                                V a r ia b le s
     S e l f P ei nc e ia e dh T a mkp l o ylet y .
                  r e vc        E s    Abi i e
E m p lo y e e s       w ho          ha ve     h ig h
c o n f id e n c e in t h e ir p o t e n t ia l w ill
re a c t       mos t      f a v o r a b ly  to      a
s u p p o r t iv e le a d e r .
V r o o m ’ s D e c is io n
                       M a k in g M o d e l
      T h e y r e c o g n iz e d t h e p r o b le m
s o lv in g s o lu t io n s d if f e r , s o t h e y
d e v e lo p e d a s t r u c t u r e d a p p r o a c h
fo r     ma na g e rs      to    e x a m in e     the
n a t u r e o f t h o s e d if f e r e n c e s a n d
t o r e s p o n d a p p r o p r ia t e ly .
P r o b le m
                                A t t r ib u t e s
      Ma na g e rs a s s e s s a c urre nt
d e c is io n s it u a t io n a c c o r d in g t o
it s p r o b le m a t t r ib u t e s e s p e c ia lly
the       p e r c e iv e d   im p o r t a n c e   of
t e c h n ic a l q u a lit y a n d e m p lo y e e
a c c e p ta nc e .
L e a d e r s h ip
                                     O p t io n s
     A u t o c r a t ic          I.          Leader
in d iv id u a lly   s o lv e s    the     p r o b le m
u s in g     the     in f o r m a t io n    a lr e a d y
a v a ila b le .
L e a d e r s h ip
                                     O p t io n s
     A u t o c r a t ic   II. L e a d e r o b t a in s
d a t a f r o m s u b o r d in a t e s a n d t h e n
d e c id e s .
L e a d e r s h ip
                                    O p t io n s
     C o n s u lt a t iv e         I.      Leader
e x p la in s     p r o b le m  to    in d iv id u a l
s u b o r d in a t e s a n d o b t a in s id e a s
f r o m e a c h b e f o r e d e c id in g .
L e a d e r s h ip
                                   O p t io n s
     C o n s u lt a t iv e II. L e a d e r m e e t s
w it h g r o u p o f s u b o r d in a t e s    to
s ha re the          p r o b le m a n d o b t a in
in p u t s , a n d t h e n d e c id e s .
L e a d e r s h ip
                                  O p t io n s
     G roup        II.   Le a de rs       s ha re s
p r o b le m w it h g r o u p a n d f a c ilit ie s
a d is c u s s io n o f a lt e r n a t iv e s a n d
a r e a c h in g o f g r o u p a g r e e m e n t
o n a s o lu t io n .
E m e r g in g
A p p ro a c he s to
L e a d e r s h ip       D if f e r e n t
                         v ie w s o n
                   r e la t io n s h ip
                               tho s e
                   f o c u s in g o n
                              t r a it s ,
                       b e h a v io r s
                                   a nd
                  c o n t in g e n c y
                          fa c to rs .
G u a r d ia n s a t
                                     the G a te
      T o d a y ' s m a n a g e r s c o p e w it h
in f o r m a t io n o v e r lo a d t h a n d e a lin g
w it h      une xp e c te d        v is it o r s    or
a n s w e r in g      the        phone .       Le a rn
s o m e t ip s f o r b e t t e r m a n a g in g
t h e in f o r m a t io n f lo w in y o u r a n d
y o u r e x e c ' s o f f ic e .



                                         B y J e nny C . Mc C une
                                                        O f f ic e P r o
                 J a n u a r y /F e b r u a r y 2 0 0 5 v o l 6 5 /n o 1
S u b s t it u t e s a n d
                       E nha nc e rs fo r
       A le a d e r   m a y L e a d l e c k h hp
                             a ls o    a rs ti e
n e c e s s a r y t r a it s , k n o w le d g e , a n d
s k ills       to     f u lf ill   tho s e      r o le s
e f f e c t iv e ly o r m a y n o t b e a b le t o
b e p r e s e n t a ll t im e s .
N e u t r a liz e r s

       The s e        a re       a t t r ib u t e s     of
s u b o r d in a t e s      of     s u b o r d in a t e s ,
ta s k s ,    a nd       o r g a n iz a t io n s    tha t
a c t u a lly in t e r f e r e w it h o r d im in is h
the         le a d e r ’ s        a tte mp ts          to
in f lu e n c e t h e e m p lo y e e s .
S u b s t it u t e s f o r
                            L e a d e r s h ip
      F a c t o r s t h a t m a k e le a d e r s h ip
r o le s        unne c e s s a ry        thro ug h
r e p la c in g       the m       w it h    o the r
s ourc e s .
E nha nc e rs fo r
                         L e a d e r s h ip
     E le m e n t s    tha t     a m p lif y   a
le a d e r ’ s      im p a c t     on        the
e m p lo y e e s .
S e lf
                                     Le a de rs
       R e q u ir e s e m p lo y e e s t o a p p p
                                             h i ly
the       b e h a v io r a l    s k ills   of     s e lf
o b s e r v a t io n ,     s e lf     set     g o a ls ,
ma na g e me nt              of      c ue s ,     s e lf
r e w a r d , r e h e a r s a l o f a c t iv it ie s
p r io r t o p e r f o r m a n c e , a n d s e lf
c r it ic is m .
S u p e r le a d e
                                  r s h ip
      C o m m u n ic a t e      p o s it iv e    s e lf
e x p e c t a t io n s     to        e m p lo y e e s ,
re w a rd       t h e ir prog re s s         to w a rd
s e lf le a d e r s h ip a n e s s e n t ia l p a r t
o f t h e u n it ’ s d e s ir e d c u lt u r e .
C o a c h in g

      L e a d e r p r e p a r e s , g u id e s , a n d
d ir e c t s a “ p la y e r ” b u t d o e s n o t
p la y in g g a m e .
Mos t Ma na g e rs
                    A d m it C o a c h in g
• Im p r o v in g     t h e ir in t e r aa t io n
                                         c re :
  s t y le
• D e a lin g   more       e f f e c t iv e ly   w it h
  c ha ng e
• D e v e lo p in g t h e ir    lis t e n in g   a nd
  s p e a k in g s k ills
O the r
                                  Approa c h
     V i s i o n a r y L e a d e r s . U s e t he sr
                                                 ei
c o m m u n ic a t io n s k ills t o m o t iv a t e
o t h e r s t o a c h ie v e t h e v is io n .
It’s Over!!!...

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Mngt103 Report

  • 1.
  • 2. “Leadership is the process of influencing CHAPTER OBJECTIVES and supporting others to work TO UNDERSTAND: enthusiastica lly toward achieving •The Nature of Leadership and Followership objectives.” •The Difference between Traits and Behaviors - John C. •Different Leadership Styles Maxwell •Early Approaches T Leadership •Substitutes for Leadership •Self-Leadership and Superleadership •Coaching as a Leadership Role
  • 3. “A great leader's courage to fulfill his vision comes from passion, not position.” - John C Maxwell
  • 4. “If your actions inspire others to Leadership is the process of dream more, influencing and supporting learn more, do more and others to work enthusiastically become toward achieving objectives. more, you are a leader.” The three important elements - John Quincy in the definition are influence/ Adams support, voluntary effort and goal achievement Leadership then is the catalyst that transforms potential into reality
  • 5. “Management ManageMent and is doing things right; leadership is Leadership doing the right things.” Leadership is an important of management, but it is not the whole story The primary role of a leader s to - Peter F. influence others to voluntarily seek defined objectives Drucker Managers also plan activities organize appropriate structures and control resources Managers Leaders Managers holds formal positions Anyone can use his or her informal influence while acting as a leader Managers achieve results by directing the Leaders create a vision and inspire others activities of others to achieve this vision and to strech themselves beyond their normal capabilities.
  • 6. traits of effective Leaders Cognitive And Physical Personality Psychological Characteristics Characteristics Factors Intelligence Height Extroverts Or Introverts Ambition Body size And Thinker Or Shape Feelers Agressiveness Personal Sensers Or Attractiveness Intuitors Judges Or Perceivers
  • 7. “Leadership consists not in degrees of technique but in traits of character; it requires • Cognitive (Analytical) moral rather Ability than athletic • High Level of Personal or Drive intellectual effort, and it • Business Knowledge imposes on both leader and follower • Desire To Lead alike the • Charisma burdens of self- restraint.” • Pesonal Integrity • Creativity -Lewis H. Lapham • Self Confidence • Flexibility • Personal Effectivity (Warmth)
  • 8. Leadership Behavior “A leader is one who knows the Much research has focused on identifying leadership way, goes behaviors. In this view, successful leadership depends on the way, and shows the appropriate behavior, skills, and actions and less on way.” personal traits. - John c. Maxwell
  • 9. "The person who exhibits leadership Technical Skills is ... Refers to person’s knowledge of and ability in any type of someone that makes things process or technique. happen that would not happen Human Skill otherwise." Human Skill is the abbility to work effectively with people -(A.D. and to build teamwork Edwards and D. Jones) Conceptual Skill Conceptual Skill is the ability to thnk in terms of models frameworks and broad relationships, such as long-range plans
  • 10. “Confront them with annihilation, and they will then survive; plunge them situationaL aspects into a deadly situation, and they will then live. When people Successful Leadership requires behaviors that unites fall into danger, they and stimulates followers toward defined objectives are then able in specific situations. to strive for victory.” - Sun Tzu Varables that affect oneanother in determining appropriate leadership behavior. •Leader •Follower •Situation
  • 11. “Innovation foLLowership distinguishes between a leader and a follower.” With few exceptions, leaders in an - Steve Jobs organizations are also followers. Followership behaviors include •Not competing with the leader to be in the limelight •Being loyaly and supportive a team player •Not being a “yes person” who atomatically agrees •Acting as a devil’s advocate by raising penetrating questions •Constructively confronting the leader’s ideas, values and actions •Anticipating potential problems and preventing them
  • 12.
  • 13. positive and negative Leaders Positive Leadership – The approach emphasizes rewards – Economic or otherwise. Negative Leadership – Emphasis is placed on penalties
  • 14. autocratic, consuLtative, and participative Leaders Autocratic leaders Centralize power and decision making in themselves   Consultative leaders Approach one or more employees and ask them for inputs prior to making a decision.   Participative leaders Clearly decentralize autority. They use inputs from followers and particpation by them
  • 15. Leader use of consideration and structure Considerate – Concerned about the human needs of their employees. Structured – Task - oriented leaders, on the other hand believe that they get results by keeping people constantly busy, Ignoring personal issues and emotions, and urging them to produce.
  • 16. BLake and Mouton’s ManageriaL grid - Robert R. Blake - Jane S. Mouton
  • 17. C o n t in g e n c y A p p ro a c he s to L e a d e r s h i p S h t yel ea c t o r s T es f w ill in d ic a t e w h ic h s t y le s h o u ld b e m o r e e f f e c t iv e .
  • 18. B e c o m in g t h e R e n a is s a n c e O ne ke y s A c cm s n i sf a r aotri v i n ud e is tct e tho s e P raodfm i n is tir a ni a el es s o t v p r o f e s s io n a ls a t t h e t o p r u n g s o f t h e c a r e e r le a d e r is t h e ir a b ilit y t o a d d v a lu e b e y o n d t h e ir r o le in t h e c o m p a n y lik e L e o n a r d o d a V in c i, t h e s e s k ills t h a t p r o v id e s o lu t io n s fo r p r o b le m s fro m s e e m in g ly u n r e la t e d s it u a t io n s . B y M a r ie H e r m a n O f f ic e P r o J u n e /J u l y 2 0 0 7 v o l 6 7 /n o 5
  • 19. F ie d le r ’ s C o n t in g e n c y Model An e a r ly , but o fte n c o n t r o v e r s ia l, c o n t in g e n c y m o d e l o f le a d e r s h ip . T h is m o d e l b u ild s upon the p r e v io u s d is t in c t io n b e tw e e n ta s k a nd e m p lo y e e o r ie n t a t io n a n d s u g g e s t t h a t t h e mos t a p p r o p r ia t e le a d e r s h ip s t y le d e p e n d s o n w he the r the o v e r a ll s it u a t io n is f a v o r a b le , u n f a v o r a b le , or in an in t e r m e d ia t e s t a g e o f f a v o r a b ilit y t o t h e le a d e r .
  • 20. F ie d le r le a d e r ’ s w it h t h r e e a d d it io n a l L e a d e r M e m b e rv a r il a tbo e s . Re i ln s A r e d e t e r m in e d b y t h e m a n n e r in w h ic h t h e le a d e r is a c c e p t e d b y the g ro up .
  • 21. F ie d le r le a d e r ’ s w it h t h r e e a d d it io n a l T a s k S t r u c t u r e . R e f rei c tb l ehs va l a s t e d e g r e e t o w h ic h o n e s p e c if ic w a y is r e q u ir e d t o d o t h e jo b .
  • 22. F ie d le r le a d e r ’ s w it h t h r e e a d d it io n a l L e a d e r P o s i t i oa r iP o w e r . v n ables D e s c r ib e s the o r g a n iz a t io n a l p o w e r t h a t g o e s w it h t h e p o s it io n t h e le a d e r o c c u p ie s .
  • 23. H e r s e y a n d B la n c h a r d ’ s S it u a t io n a l L e a d e r s h ip Ma na g e rs M sos d e sl a es d e v e lo p m e n t le v e l b y e x a m in in g an e m p lo y e e ’ s le v e l of jo b k n o w le d g e , s k ill, a n d a b ilit y , a s w e ll as w illin g n e s s to ta k e r e s p o n s ib ilit y a n d c a p a c it y t o a c t in d e p e n d e n t ly .
  • 24. P a th G o a l M o d e l o f L e a d e r s h ip Le a de r’ s jo b is to us e s truc ture , s up p o rt, a nd re w a rd s t o c r e a t e a w o r k e n v ir o n m e n t t h a t h e lp s e m p lo y e e s r e a c h t h e o r g a n iz a t io n s g o a ls .
  • 25. Goal S e t t in g P r o v id e s m e a s u r e o f h o w w e ll in d iv id u a ls a nd g roups a re m e e t in g p e r f o r m a n c e s t a n d a r d s
  • 26. P a th Im p r o v e m e n t T w o K in d s o f S u p p o r t : Ta s k S up p o rt. A s s e m b le the re s o urc e s , b ud g e ts , p o w e r, a nd o t h e r e le m e n t s t h a t a r e e s s e n t ia l t o g e t t h e jo b d o n e .
  • 27. P a th Im p r o v e m e n t T w o K in d s o f S u p p o r t : P s y c h o lo g ic a l S u p p o rt. L e a d e r s m u s t s t im u la t e p e o p le t o w a n t t o d o t h e jo b .
  • 28. L e a d e r s h ip S t y le s L e a d e r ’ s r o le s a r e t o h e lp e m p lo y e e s u nd e rs ta nd w ha t ne e d s to b e d o ne a nd ho w to d o it .
  • 29. P a th G o a l M o d e l Id e n t it ie s f o u r D ir e c t iv e L e A d tee s n ia .t i vT hs a l rrh p e e le a d e r f o c u s e s o n c le a r ta s k a s s ig n m e n t s , s ta nd a rd s of s u c c e s s fu l p e rfo rm a n c e s , a nd w o r k s c h e d u le s .
  • 30. P a th G o a l M o d e l Id e n t it ie s f o u r S u p p o r t i v e L e al t e r s h i p .i vT hs A derna t e e le a d e r d e m o n s t r a t e s c o n c e r n f o r e m p lo y e e s ’ w e ll b e in g a nd n e e d s , w h ile t r y in g t o c r e a t e a p le a s a n t w o r k e n v ir o n m e n t .
  • 31. P a th G o a l M o d e l Id e n t it ie s A c h i e v e f oeu r A l t e r n a it i n te s m nt Or ev ed L e a d e r s h ip . T h e le a d e r s e t s h ig h e x p e c t a t io n s fo r e m p lo y e e s , c o m m u n ic a t e s c o n f id e n c e in t h e ir a b ilit y to a c h ie v e c h a lle n g in g g o a ls , a nd e n t h u s ia s t ic a lly m o d e ls the d e s ir e d b e h a v io r .
  • 32. P a th G o a l M o d e l Id e n t it ie s P a r t i c i p f o e rL e a t e r s h i p i vT hs atu A lde r na t. e e le a d e r in v it e s e m p lo y e e s to p r o v id e in p u t t o d e c is io n s , a n d s e r io u s ly s eeks to us e t h e ir s u g g e s t io n s as f in a l d e c is io n s a re ma de .
  • 33. C o n t ig e n c y F a c to rs Le a de rs mus t id e n t if y w h e t h e r t h e e m p lo y e e ’ s t a s k is a lr e a d y s truc ture d or no t, w he the r the fo rm a l a u t h o r it y s y s t e m is m o s t c o m p a t ib le w it h a d ir e c t iv e or p a r t ic ip a t iv e a pproa c h, a nd w he the r the e x is t in g w ork g roup a lr e a d y p r o v id e s fo r s a t is f a c t io n of e m p lo y e e s o c ia l a nd e s te e m ne e ds .
  • 34. T h r e e S ig n if ic a n t V a r ia b le s L o c u s i n oe arc l . E mp l o o e ee e C nt oh Em p ly y s ’ a c h ie v e m e n t s a r e t h e p r o d u c t o f h is o r h e r o w n e f f o r t .
  • 35. T h r e e S ig n if ic a n t V a r ia b le s W i l l i n g n e s e a t oh A cm p p o y t he in s c E ce lt e e In f lu e n c e of O the rs . D ir e c t iv e a pproa c h w ill be more s u c c e s s f u l; if it is lo w , a p a r t ic ip a t iv e s t y le is more a p p r o p r ia t e .
  • 36. T h r e e S ig n if ic a n t V a r ia b le s S e l f P ei nc e ia e dh T a mkp l o ylet y . r e vc E s Abi i e E m p lo y e e s w ho ha ve h ig h c o n f id e n c e in t h e ir p o t e n t ia l w ill re a c t mos t f a v o r a b ly to a s u p p o r t iv e le a d e r .
  • 37. V r o o m ’ s D e c is io n M a k in g M o d e l T h e y r e c o g n iz e d t h e p r o b le m s o lv in g s o lu t io n s d if f e r , s o t h e y d e v e lo p e d a s t r u c t u r e d a p p r o a c h fo r ma na g e rs to e x a m in e the n a t u r e o f t h o s e d if f e r e n c e s a n d t o r e s p o n d a p p r o p r ia t e ly .
  • 38. P r o b le m A t t r ib u t e s Ma na g e rs a s s e s s a c urre nt d e c is io n s it u a t io n a c c o r d in g t o it s p r o b le m a t t r ib u t e s e s p e c ia lly the p e r c e iv e d im p o r t a n c e of t e c h n ic a l q u a lit y a n d e m p lo y e e a c c e p ta nc e .
  • 39. L e a d e r s h ip O p t io n s A u t o c r a t ic I. Leader in d iv id u a lly s o lv e s the p r o b le m u s in g the in f o r m a t io n a lr e a d y a v a ila b le .
  • 40. L e a d e r s h ip O p t io n s A u t o c r a t ic II. L e a d e r o b t a in s d a t a f r o m s u b o r d in a t e s a n d t h e n d e c id e s .
  • 41. L e a d e r s h ip O p t io n s C o n s u lt a t iv e I. Leader e x p la in s p r o b le m to in d iv id u a l s u b o r d in a t e s a n d o b t a in s id e a s f r o m e a c h b e f o r e d e c id in g .
  • 42. L e a d e r s h ip O p t io n s C o n s u lt a t iv e II. L e a d e r m e e t s w it h g r o u p o f s u b o r d in a t e s to s ha re the p r o b le m a n d o b t a in in p u t s , a n d t h e n d e c id e s .
  • 43. L e a d e r s h ip O p t io n s G roup II. Le a de rs s ha re s p r o b le m w it h g r o u p a n d f a c ilit ie s a d is c u s s io n o f a lt e r n a t iv e s a n d a r e a c h in g o f g r o u p a g r e e m e n t o n a s o lu t io n .
  • 44. E m e r g in g A p p ro a c he s to L e a d e r s h ip D if f e r e n t v ie w s o n r e la t io n s h ip tho s e f o c u s in g o n t r a it s , b e h a v io r s a nd c o n t in g e n c y fa c to rs .
  • 45. G u a r d ia n s a t the G a te T o d a y ' s m a n a g e r s c o p e w it h in f o r m a t io n o v e r lo a d t h a n d e a lin g w it h une xp e c te d v is it o r s or a n s w e r in g the phone . Le a rn s o m e t ip s f o r b e t t e r m a n a g in g t h e in f o r m a t io n f lo w in y o u r a n d y o u r e x e c ' s o f f ic e . B y J e nny C . Mc C une O f f ic e P r o J a n u a r y /F e b r u a r y 2 0 0 5 v o l 6 5 /n o 1
  • 46. S u b s t it u t e s a n d E nha nc e rs fo r A le a d e r m a y L e a d l e c k h hp a ls o a rs ti e n e c e s s a r y t r a it s , k n o w le d g e , a n d s k ills to f u lf ill tho s e r o le s e f f e c t iv e ly o r m a y n o t b e a b le t o b e p r e s e n t a ll t im e s .
  • 47. N e u t r a liz e r s The s e a re a t t r ib u t e s of s u b o r d in a t e s of s u b o r d in a t e s , ta s k s , a nd o r g a n iz a t io n s tha t a c t u a lly in t e r f e r e w it h o r d im in is h the le a d e r ’ s a tte mp ts to in f lu e n c e t h e e m p lo y e e s .
  • 48. S u b s t it u t e s f o r L e a d e r s h ip F a c t o r s t h a t m a k e le a d e r s h ip r o le s unne c e s s a ry thro ug h r e p la c in g the m w it h o the r s ourc e s .
  • 49. E nha nc e rs fo r L e a d e r s h ip E le m e n t s tha t a m p lif y a le a d e r ’ s im p a c t on the e m p lo y e e s .
  • 50. S e lf Le a de rs R e q u ir e s e m p lo y e e s t o a p p p h i ly the b e h a v io r a l s k ills of s e lf o b s e r v a t io n , s e lf set g o a ls , ma na g e me nt of c ue s , s e lf r e w a r d , r e h e a r s a l o f a c t iv it ie s p r io r t o p e r f o r m a n c e , a n d s e lf c r it ic is m .
  • 51. S u p e r le a d e r s h ip C o m m u n ic a t e p o s it iv e s e lf e x p e c t a t io n s to e m p lo y e e s , re w a rd t h e ir prog re s s to w a rd s e lf le a d e r s h ip a n e s s e n t ia l p a r t o f t h e u n it ’ s d e s ir e d c u lt u r e .
  • 52. C o a c h in g L e a d e r p r e p a r e s , g u id e s , a n d d ir e c t s a “ p la y e r ” b u t d o e s n o t p la y in g g a m e .
  • 53. Mos t Ma na g e rs A d m it C o a c h in g • Im p r o v in g t h e ir in t e r aa t io n c re : s t y le • D e a lin g more e f f e c t iv e ly w it h c ha ng e • D e v e lo p in g t h e ir lis t e n in g a nd s p e a k in g s k ills
  • 54. O the r Approa c h V i s i o n a r y L e a d e r s . U s e t he sr ei c o m m u n ic a t io n s k ills t o m o t iv a t e o t h e r s t o a c h ie v e t h e v is io n .