8. Sliding scale of area knowledge Big Iron Asterisk/VoiceXML Adhearsion Web developer
9. Development as glue Data source Telephony service Glue code (Java, PHP, Perl, Ruby, Actionscript, Javascript…)
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14. KISS While the VoiceXML and CCXML standards have driven down the cost of custom IVR, these solutions are still too complex and expensive for many independent developers and small businesses. Many…solutions now available in the marketplace tend to be limited in flexibility. Phone mashups require flexibility. Phone mashup APIs need to be usable by any web developer with basic web form coding skills. - Irv Shapiro, Ifbyphone