Factors to Consider When Choosing Accounts Payable Services Providers.pptx
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2. COMMUNITY BUILDING
“A group of people living in the same place or
having a particular characteristic in common“
(Oxford Dictionary, 2013)
3. Real‐Time
Personal Interaction
Democratization Co‐Creation of Value
Loss of Control?
Strategic Agenda
Social Enterprise
User‐Generated ContentLoyalty Advocacy Virality
Brand‐Building
Personal Interaction
Customer Service „Shitstorm“
Participation
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COMMUNITY BUILDING