Dan Wiegenfeld
2 SlideShares 5 Abonné
Personal Information
Entreprise/Lieu de travail
Tel Aviv Israel
Secteur d’activité
Technology / Software / Internet
Site Web
www.wfmwizard.com
À propos
WFMwizard is an innovative, complete and affordable Workforce Management solution for small and medium inbound call centers and help desks. WFMwizard automates the complete call center operations weekly planning cycle: call volume forecasting, agents staffing calculations, shifts design optimization, agents scheduling, breaks Scheduling, "what-if" simulation and fully featured charts & reports. WFMwizard is the most comprehensive workforce management solution sold on the web today!
Mots-clés
workforce management software call center workforce management workforce management wfm wfm tools call center planning workforce optimization call center scheduling workforce management solution workforce management tool wwwwfmwizardcom wfmwizard
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Documents

(2)

WFMwizard brochure

il y a 14 ans • 127 Vues

Wfmwizard case study

il y a 13 ans • 143 Vues
Personal Information
Entreprise/Lieu de travail
Tel Aviv Israel
Secteur d’activité
Technology / Software / Internet
Site Web
www.wfmwizard.com
À propos
WFMwizard is an innovative, complete and affordable Workforce Management solution for small and medium inbound call centers and help desks. WFMwizard automates the complete call center operations weekly planning cycle: call volume forecasting, agents staffing calculations, shifts design optimization, agents scheduling, breaks Scheduling, "what-if" simulation and fully featured charts & reports. WFMwizard is the most comprehensive workforce management solution sold on the web today!
Mots-clés
workforce management software call center workforce management workforce management wfm wfm tools call center planning workforce optimization call center scheduling workforce management solution workforce management tool wwwwfmwizardcom wfmwizard
Tout plus