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Cultures of the Internet
The Internet in Britain 2013

Bill Dutton
Professor of Internet Studies
Oxford Internet Institute
University of Oxford and Balliol College
Part 1 of an OII Brown Bag Seminar at the OII, 22 January 2014.
Oxford Internet Surveys
•
•
•
•
•
•
•

2003, 2005, 2007, 2009, 2011, 2013
Cross-sectional Surveys versus Panels
Multi-Stage Probability Sample
England, Scotland & Wales
Respondents: 14 years and older
Face-to-face Interviews, High Response Rates
Sponsorship for 2013 from the Nominet Trust, Ofcom,
UK Research Councils, dot.rural
• Component of World Internet Project (WIP)
Highlights of OxIS 2013 Report

Digital
Divides

• 78 percent online
• Progress for lower income, less
educated, retired and disabled groups

Key
Trends

• Rise of Next Generation Users
• Social Networking Hitting a Plateau

Five
Cultures

• Distinctive but not Simple Profiles
• Strong Links to Attitudes, Uses &
Impacts
Evolving Conceptionsof Cultures
Hackers

Homesteaders

Hobbyists

Cyber-culture, Digital Culture

Digital Natives
An Empirical Approach to Cultures
• 14 items from OxIS focused on attitudes and
beliefs about the Internet
• Yielding four factors:
– Enjoyable escape (helps pass time, enjoyable escape,
don’t feel lonely, enjoy being online)
– Instrumental efficiency (efficient, easier, saves time)
– Problem-generator (personal information, frustrating,
immoral material, takes too much time)
– Social facilitator (find info about me, keep in touch,
easier to meet people)
• Group together in five clusters that were a good fit and
interpretable (Media Lives Project at Ofcom)
Five Cultures
E-Mersives
Techno-pragmatists

Cyber-savvy
Cyber-moderates
Adigitals
Emersives (12%)
Attitudes?
• Comfortable
• Escape
• Place to
Meet
• Get things
done
• Under
control

Who?
• Young
• Urban
• Positive
about
technology

Use?
• Entertainment
• Content
production
• Next
generation
users
Techno-Pragmatists (17%)
Attitudes?

Who?

• Time saver
• Make life
easier
• Not an
escape or
place to pass
time
• Under
control

• Middle-aged
• Employed
• Manager or
professional
• Well to do

Use?
• News
• Travel
• Health
• Settle
arguments
Cyber-Savvy (19%) – ‘Streetwise’
Attitudes?

Who?

• Enjoy being
online
• Pass time
• Get things
done, BUT
• Risks: time,
privacy

• Younger
• Blue collar
• Deep rural

Use?
• Entertainment
• Gambling
• Sell online
• Post
Cyber-Moderates (37%)
Attitudes?

Who?

• Neither
taken by
benefits
or risks
• Blasé
• Moderate
views

• Older
• Retired
• Middle
income

Use?
• eGovernment
services
• Civic
activities
Adigitals (14%)
Attitudes?

Who?

Use?

• Don’t enjoy
being on
• Not a way to
save time
• Frustrated
• Immoral
• Out of control

• 45 +
• Manager or
professional
• Lower income
• Retired
• Urban

• First
generation
users
• Low use, BUT
• Gov’t services
• Info about
politicians
• Civic activities
Figure 6: Next Generation Users by Internet Cultures
Next generation users

First generation users

100
86
79

80

75
69

60

53
47

40

31
21

20

25

14

0
e-Mersed

Pragmatists

OxIS current users: 2013 N=2,083

Cyber-savvy

Moderates

Adigital
Directions for Further Development

Naming of Cultural Types

Compare Overtime and Cross-nationally

Develop Qualitative Complements
OII Student
Feedback
- Anon.

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Cultures of the Internet 2014

  • 1. Cultures of the Internet The Internet in Britain 2013 Bill Dutton Professor of Internet Studies Oxford Internet Institute University of Oxford and Balliol College Part 1 of an OII Brown Bag Seminar at the OII, 22 January 2014.
  • 2. Oxford Internet Surveys • • • • • • • 2003, 2005, 2007, 2009, 2011, 2013 Cross-sectional Surveys versus Panels Multi-Stage Probability Sample England, Scotland & Wales Respondents: 14 years and older Face-to-face Interviews, High Response Rates Sponsorship for 2013 from the Nominet Trust, Ofcom, UK Research Councils, dot.rural • Component of World Internet Project (WIP)
  • 3. Highlights of OxIS 2013 Report Digital Divides • 78 percent online • Progress for lower income, less educated, retired and disabled groups Key Trends • Rise of Next Generation Users • Social Networking Hitting a Plateau Five Cultures • Distinctive but not Simple Profiles • Strong Links to Attitudes, Uses & Impacts
  • 5. An Empirical Approach to Cultures • 14 items from OxIS focused on attitudes and beliefs about the Internet • Yielding four factors: – Enjoyable escape (helps pass time, enjoyable escape, don’t feel lonely, enjoy being online) – Instrumental efficiency (efficient, easier, saves time) – Problem-generator (personal information, frustrating, immoral material, takes too much time) – Social facilitator (find info about me, keep in touch, easier to meet people) • Group together in five clusters that were a good fit and interpretable (Media Lives Project at Ofcom)
  • 7. Emersives (12%) Attitudes? • Comfortable • Escape • Place to Meet • Get things done • Under control Who? • Young • Urban • Positive about technology Use? • Entertainment • Content production • Next generation users
  • 8. Techno-Pragmatists (17%) Attitudes? Who? • Time saver • Make life easier • Not an escape or place to pass time • Under control • Middle-aged • Employed • Manager or professional • Well to do Use? • News • Travel • Health • Settle arguments
  • 9. Cyber-Savvy (19%) – ‘Streetwise’ Attitudes? Who? • Enjoy being online • Pass time • Get things done, BUT • Risks: time, privacy • Younger • Blue collar • Deep rural Use? • Entertainment • Gambling • Sell online • Post
  • 10. Cyber-Moderates (37%) Attitudes? Who? • Neither taken by benefits or risks • Blasé • Moderate views • Older • Retired • Middle income Use? • eGovernment services • Civic activities
  • 11. Adigitals (14%) Attitudes? Who? Use? • Don’t enjoy being on • Not a way to save time • Frustrated • Immoral • Out of control • 45 + • Manager or professional • Lower income • Retired • Urban • First generation users • Low use, BUT • Gov’t services • Info about politicians • Civic activities
  • 12.
  • 13.
  • 14. Figure 6: Next Generation Users by Internet Cultures Next generation users First generation users 100 86 79 80 75 69 60 53 47 40 31 21 20 25 14 0 e-Mersed Pragmatists OxIS current users: 2013 N=2,083 Cyber-savvy Moderates Adigital
  • 15. Directions for Further Development Naming of Cultural Types Compare Overtime and Cross-nationally Develop Qualitative Complements