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Let’s Get Social

What you need to know about Twitter, Facebook &
                   LinkedIn

             By Yolanda R. Arrington
             Women In Film & Video
             VP, Strategic Marketing
Social Media 101

• Twitter: cocktail party – Talk to everyone about various topics

• Facebook: house party – Only your inner circle gets an invitation*

• LinkedIn: office party – Industry-related & tasteful conversations




*Laura Labovich, Career Strategist
Twitter

• Decide who you want to be on Twitter
     1. Will you post as an authority/expert on a topic?
     2. Will you tell jokes or talk about your life?
     3. Will you do a combination of both?

• Keep it short & sweet (140 characters)

• Make a decision and stick with it – deviating from your usual
  “message” can lead to problems
Twitter

• YOU MAY DELETE A TWEET… BUT IT LIVES ON!
• Every tweet has its own unique URL and embed code which can be
  copied, pasted and shared
Twitter

• YOU MAY DELETE A TWEET… BUT IT LIVES ON!
• Every tweet has its own unique URL and embed code which can be
  copied, pasted and shared

• Twitter is now purging deleted tweets from its search database but
  crafty Twitter users can take a screen grab of a tweet before you
  delete it
Twitter

• YOU MAY DELETE A TWEET… BUT IT LIVES ON!
Twitter

• Tweet first, follow later

• Many Twitter users will view you as a spammer if you follow a lot of
  people before sending your first tweet

• You’ll quickly develop a following of like-minded people based on the
  content of your tweets
Twitter

• What is a #hashtag?

• Words or phrases prefixed with the number or pound symbol (#)
  which act as a metadata tag

• Include a hashtag somewhere in the 140 characters you’re allowed
  to tweet

• Twitter users can search a specific #hashtag and see every tweet
  containing that hashtag
Twitter

• What is a #hashtag?

• Hashtags help your tweets get a wider reach

• Use them correctly and use them often

• Most events, TV shows & popular topics have pre-set hashtags for
  you to use (example: #SOTU for the State of the Union address)
Twitter

• Why retweet?

• A retweet is like forwarding an email

• Twitter is a community. You’re tweeting your theories, thoughts &
  ideas to like-minded individuals.

• Your tweets can give your followers more details about a subject or
  point them in the direction of learning something new.

• The people you follow are also sharing ideas. Retweeting an
  interesting tweet shows them you’re engaged in the Twitter
  community.
Twitter

• Why retweet?

• A retweet can be an endorsement or a way to say to your
  followers, “hey, isn’t this funny/interesting/inspirational (etc…)?”

• You may add your own comment to a retweet if it’s under 140
  characters.

• Retweeting is a collaborative effort.
Facebook Brand Pages

• Facebook: house party – Only your inner circle gets an invitation*

• That’s true for PERSONAL Facebook pages, but BRAND pages are
  different
Facebook Brand Pages

• Facebook: house party – Only your inner circle gets an invitation*

• That’s true for PERSONAL Facebook pages, but BRAND pages are
  different

• Brand pages can promote the organization in ways the official
  website cannot
   1. update content on the fly
   2. directly engage with members
   3. encourage sharing
Facebook Brand Pages

• Brand pages, or “fan” pages, are open to everyone which is more
  favorable than a “group” page that’s by invitation only

• Brand pages offer better statistical data and a better range of status
  updates
Facebook Brand Pages

• Create a vanity URL for ease of use
  (example: http://www.facebook.com/pepsi)

• Our current URL:
  http://www.facebook.com/pages/Women-in-Film-and-Video-
  DC/226659960441
Facebook Brand Pages

• CONTROL YOUR PAGE!

• Admins and fans can post on a brand page, but LIMIT fan postings
      1. wall comments
      2. links
      3. photos
      4. videos

• Spammers on brand pages can be reported, deleted and banned
  from making future posts
Facebook Brand Pages

• Use custom tabs
Facebook Brand Pages

• Use a landing page that every Facebook user will see when they go
  to your site

• Landing pages can promote a special event, product or give users
  more information about your organization
Facebook Brand Pages

• Additional tips:
    1. engage in 2-way conversations & customer service
          (if someone posts a question, respond)
    2. ask a question when you post something to encourage
          discussion and sharing
    3. create photo albums of events
    4. upload videos
    5. post content at similar times during the day
LinkedIn

• What is LinkedIn?

•   Business tool
•   Place to get industry-related questions answered
•   Information directory
•   Online resume
•   Networking site
•   Referral/testimonial generator
•   Online reputation manager
LinkedIn

• Groups – Places for discussion

•   Nonprofit
•   Professional
•   Networking
•   Alumni
•   Corporate
•   Sororities/Fraternities
•   Trade Show
LinkedIn

• Groups – Places for discussion

•   Nonprofit
•   Professional
•   Networking
•   Alumni
•   Corporate
•   Sororities/Fraternities
•   Trade Show
•   DON’T SPAM THE GROUPS
LinkedIn

• Company Profiles

• Follow companies where you’ve worked or want to work
• Follow your competitors
• Allows you to see the current and former employees – make these
  people part of YOUR network
HootSuite

• HootSuite is a social media dashboard used for online brand
  management

• Post status updates, tweets, photos and links

• Publish (or, cross-publish) content to
  Facebook, Twitter, LinkedIn, Foursquare, WordPress, MySpace, Tu
  mblr and more

• Schedule posts for the future

• Communicate with fans/followers directly from HootSuite without
  logging in to separate social media accounts
Let's Get Social
Let's Get Social
Let's Get Social

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Let's Get Social

  • 1. Let’s Get Social What you need to know about Twitter, Facebook & LinkedIn By Yolanda R. Arrington Women In Film & Video VP, Strategic Marketing
  • 2. Social Media 101 • Twitter: cocktail party – Talk to everyone about various topics • Facebook: house party – Only your inner circle gets an invitation* • LinkedIn: office party – Industry-related & tasteful conversations *Laura Labovich, Career Strategist
  • 3. Twitter • Decide who you want to be on Twitter 1. Will you post as an authority/expert on a topic? 2. Will you tell jokes or talk about your life? 3. Will you do a combination of both? • Keep it short & sweet (140 characters) • Make a decision and stick with it – deviating from your usual “message” can lead to problems
  • 4. Twitter • YOU MAY DELETE A TWEET… BUT IT LIVES ON! • Every tweet has its own unique URL and embed code which can be copied, pasted and shared
  • 5. Twitter • YOU MAY DELETE A TWEET… BUT IT LIVES ON! • Every tweet has its own unique URL and embed code which can be copied, pasted and shared • Twitter is now purging deleted tweets from its search database but crafty Twitter users can take a screen grab of a tweet before you delete it
  • 6. Twitter • YOU MAY DELETE A TWEET… BUT IT LIVES ON!
  • 7. Twitter • Tweet first, follow later • Many Twitter users will view you as a spammer if you follow a lot of people before sending your first tweet • You’ll quickly develop a following of like-minded people based on the content of your tweets
  • 8. Twitter • What is a #hashtag? • Words or phrases prefixed with the number or pound symbol (#) which act as a metadata tag • Include a hashtag somewhere in the 140 characters you’re allowed to tweet • Twitter users can search a specific #hashtag and see every tweet containing that hashtag
  • 9. Twitter • What is a #hashtag? • Hashtags help your tweets get a wider reach • Use them correctly and use them often • Most events, TV shows & popular topics have pre-set hashtags for you to use (example: #SOTU for the State of the Union address)
  • 10.
  • 11. Twitter • Why retweet? • A retweet is like forwarding an email • Twitter is a community. You’re tweeting your theories, thoughts & ideas to like-minded individuals. • Your tweets can give your followers more details about a subject or point them in the direction of learning something new. • The people you follow are also sharing ideas. Retweeting an interesting tweet shows them you’re engaged in the Twitter community.
  • 12. Twitter • Why retweet? • A retweet can be an endorsement or a way to say to your followers, “hey, isn’t this funny/interesting/inspirational (etc…)?” • You may add your own comment to a retweet if it’s under 140 characters. • Retweeting is a collaborative effort.
  • 13. Facebook Brand Pages • Facebook: house party – Only your inner circle gets an invitation* • That’s true for PERSONAL Facebook pages, but BRAND pages are different
  • 14. Facebook Brand Pages • Facebook: house party – Only your inner circle gets an invitation* • That’s true for PERSONAL Facebook pages, but BRAND pages are different • Brand pages can promote the organization in ways the official website cannot 1. update content on the fly 2. directly engage with members 3. encourage sharing
  • 15. Facebook Brand Pages • Brand pages, or “fan” pages, are open to everyone which is more favorable than a “group” page that’s by invitation only • Brand pages offer better statistical data and a better range of status updates
  • 16. Facebook Brand Pages • Create a vanity URL for ease of use (example: http://www.facebook.com/pepsi) • Our current URL: http://www.facebook.com/pages/Women-in-Film-and-Video- DC/226659960441
  • 17. Facebook Brand Pages • CONTROL YOUR PAGE! • Admins and fans can post on a brand page, but LIMIT fan postings 1. wall comments 2. links 3. photos 4. videos • Spammers on brand pages can be reported, deleted and banned from making future posts
  • 18. Facebook Brand Pages • Use custom tabs
  • 19. Facebook Brand Pages • Use a landing page that every Facebook user will see when they go to your site • Landing pages can promote a special event, product or give users more information about your organization
  • 20.
  • 21. Facebook Brand Pages • Additional tips: 1. engage in 2-way conversations & customer service (if someone posts a question, respond) 2. ask a question when you post something to encourage discussion and sharing 3. create photo albums of events 4. upload videos 5. post content at similar times during the day
  • 22. LinkedIn • What is LinkedIn? • Business tool • Place to get industry-related questions answered • Information directory • Online resume • Networking site • Referral/testimonial generator • Online reputation manager
  • 23. LinkedIn • Groups – Places for discussion • Nonprofit • Professional • Networking • Alumni • Corporate • Sororities/Fraternities • Trade Show
  • 24. LinkedIn • Groups – Places for discussion • Nonprofit • Professional • Networking • Alumni • Corporate • Sororities/Fraternities • Trade Show • DON’T SPAM THE GROUPS
  • 25. LinkedIn • Company Profiles • Follow companies where you’ve worked or want to work • Follow your competitors • Allows you to see the current and former employees – make these people part of YOUR network
  • 26.
  • 27. HootSuite • HootSuite is a social media dashboard used for online brand management • Post status updates, tweets, photos and links • Publish (or, cross-publish) content to Facebook, Twitter, LinkedIn, Foursquare, WordPress, MySpace, Tu mblr and more • Schedule posts for the future • Communicate with fans/followers directly from HootSuite without logging in to separate social media accounts