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LESSONS LEARNED FROM GOODGAME STUDIOS
REORGANIZATION – BY ROBIN KIERA
INCREASING PRODUCTION BY
ORGANIZATIONAL CHANGE
RESULTS
1
2
3
FASTER DEVELOPMENT & MORE GAME RELEASES
HEALTHY REVENUE FROM LIVE GAMES
SCALABILITY OF GAME PRODUCTION
4 CLEAR RESPONSIBILITIES
AGENDA
INTRODUCTION THE
PROJECT
1 2 3
Q&A
4
LESSONS
LEARNED
INTRODUCTION
WHO IS ROBIN KIERA
66
GOODGAME STUDIOS: SUCCESSFUL WEB AND MOBILE GAMES
77
€ 202 MILLION
Revenue
2012
28
2013
103
202
2014
GOODGAME STUDIOS IN NUMBERS
2012
1
2013
13
35
2014
€ 35 MILLION
EBITDA
IN THE BLACK
since 2011
8
THE PROJECT
99
STARTING POINT: PRODUCT PORTFOLIO IN 2014/1015
10
INSPIRED BY LEAN SIX SIGMA – DMAIC-METHOD
Define
Measure
AnalyzeImprove
Control
11
A QUESTION OF STRUCTURE
Manpower Method Measurement
Operational Actions
Structural Changes
12
MATRIX
Game 1
Game 2
Game 3
Game 4
Game 5
Game N
Product
Manager
Product
Manager
Product
Manager
Product
Manager
Product
Manager
Product
Manager
Lead PM
Balancing
Balancing
Balancing
Balancing
Balancing
Balancing
Game
Design
Game
Design
Game
Design
Game
Design
Game
Design
Game
Design
Lead
Balancing
Lead
Game Des
Analysis
Analysis
Analysis
Analysis
Head of BI
3 D Art
3 D Art
3 D Art
3 D Art
3 D Art
3 D Art
Lead 3 D
Art
2 D Art
2 D Art
2 D Art
2 D Art
2 D Art
2 D Art
Lead 2 D
Art
UI
UI
UI
UI
UI
UI
Lead UI
Server
Dev
Server Dev
Server Dev
Server Dev
Server Dev
Head of
Server Dev
Client
Client
Client
Client
Client
Client
Lead Client
Central Departments (HR, Corporate Com, Legal, Sales, Customer Operations, Finance, Marketing, Conversion, IT etc.)
Project-
managmt.
Project-
managmt.
Project-
managmt.
Project-
managmt.
Project-
managmt.
Project-
managmt.
Lead
Project.
13
MODERATE SILO STRUCTURE
Chief
Product
Lead 1
Team
Lead
Art
Team L
Dev
Team L
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Head of
Studio 3
Product
Lead
Art
Lead
Dev
Lead
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Head of
Studio 4
Product
Lead
Art
Lead
Dev
Lead
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Head of
Studio 5
Product
Lead
Art
Lead
Dev
Lead
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Head of
Studio n
Product
Lead
Art
Lead
Dev
Lead
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Game
1+2+3
Game 4 Game 4 Game 5 Game N
Product
Lead 2
Team
Lead
Art
Team L
Dev
Team L
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Product
Lead 3
Team
Lead
Art
Team L
Dev
Team L
Game
Design
Balanci
ng
Ana-
lysis
2D Art
3D Art
UI
Server
Client
Head of
Studio 1
14
IMPLEMENT CHANGE
Deadline of
6 weeks
15
TOP DOWN COMMUNICATION CASCADE
Decision chiefs
Involvement stakeholder
Information of heads
Information of leads and team leads
Information to team members
Information to rest of the
company
16
IMPLEMENTATION OF CHANGE: WEEK 6
Monday Tuesday Wednesday Thursday Friday MondaySaturday Sunday
Start
Follow-
up
actions
Moving
400
people
Follow-
up
meetings
Announc
ement
and first
1:1 talks
Several
hundred
1:1 talks
Final decision on
roles and
structures
Last
minute
changes
Final
changes
17
THE RESULTS
18
RESULTS
1
2
3
FASTER DEVELOPMENT & MORE GAME RELEASES
HEALTHY REVENUE FROM LIVE GAMES
SCALABILITY OF GAME PRODUCTION
4 CLEAR RESPONSIBILITIES
19
FASTER DEVELOPMENT & MORE LAUNCHES
Software production
Releases
(Soft and
Global
Launch)
Time of
Reorganization
Now
20
CLEAR RESPONSIBILITIES
21
SCALABILITY
Product
Lead 1
Game
1+2+3
Product
Lead 2
Product
Lead 3
Head of
Studio 1
Product
Lead 3
Product
Lead 1
Game
4+5
Product
Lead 2
Head of
Studio 1
Product
Lead 1
Game 8
Head of
Studio 1
Product
Lead n
Game n
Head of
Studio n
Product
Lead 1
Game
6+7
Product
Lead 2
Head of
Studio 1
22
LESSONS
LEARNED
23
THINGS WE COULD HAVE DONE BETTER
1 2 3
COORDINATION WITH
CENTRAL
DEPARTMENTS
KNOWLEDGE
EXCHANGE AND
TRANSFER
MORE FOLLOW UP
PROJECTS
24
LESSONS LEARNED
1
3
4
INCREASE OF PRODUCTION BY ORGANIZATIONAL CHANGE IS POSSIBLE
5
NEVER CHANGE A WINNING TEAM
CHANGE CONTINUES
FACTORS OF SUCCESS: GREAT EMPLOYEES AND DEDICATED MANAGEMENT
2 TAKE YOUR TIME FOR TRADITIONAL CHANGE MANAGEMENT TOOLS
25
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Robin Kiera, Inhouse Consultant, Goodgame Studios

  • 1. LESSONS LEARNED FROM GOODGAME STUDIOS REORGANIZATION – BY ROBIN KIERA INCREASING PRODUCTION BY ORGANIZATIONAL CHANGE
  • 2. RESULTS 1 2 3 FASTER DEVELOPMENT & MORE GAME RELEASES HEALTHY REVENUE FROM LIVE GAMES SCALABILITY OF GAME PRODUCTION 4 CLEAR RESPONSIBILITIES
  • 3. AGENDA INTRODUCTION THE PROJECT 1 2 3 Q&A 4 LESSONS LEARNED
  • 5. WHO IS ROBIN KIERA
  • 6. 66 GOODGAME STUDIOS: SUCCESSFUL WEB AND MOBILE GAMES
  • 7. 77 € 202 MILLION Revenue 2012 28 2013 103 202 2014 GOODGAME STUDIOS IN NUMBERS 2012 1 2013 13 35 2014 € 35 MILLION EBITDA IN THE BLACK since 2011
  • 9. 99 STARTING POINT: PRODUCT PORTFOLIO IN 2014/1015
  • 10. 10 INSPIRED BY LEAN SIX SIGMA – DMAIC-METHOD Define Measure AnalyzeImprove Control
  • 11. 11 A QUESTION OF STRUCTURE Manpower Method Measurement Operational Actions Structural Changes
  • 12. 12 MATRIX Game 1 Game 2 Game 3 Game 4 Game 5 Game N Product Manager Product Manager Product Manager Product Manager Product Manager Product Manager Lead PM Balancing Balancing Balancing Balancing Balancing Balancing Game Design Game Design Game Design Game Design Game Design Game Design Lead Balancing Lead Game Des Analysis Analysis Analysis Analysis Head of BI 3 D Art 3 D Art 3 D Art 3 D Art 3 D Art 3 D Art Lead 3 D Art 2 D Art 2 D Art 2 D Art 2 D Art 2 D Art 2 D Art Lead 2 D Art UI UI UI UI UI UI Lead UI Server Dev Server Dev Server Dev Server Dev Server Dev Head of Server Dev Client Client Client Client Client Client Lead Client Central Departments (HR, Corporate Com, Legal, Sales, Customer Operations, Finance, Marketing, Conversion, IT etc.) Project- managmt. Project- managmt. Project- managmt. Project- managmt. Project- managmt. Project- managmt. Lead Project.
  • 13. 13 MODERATE SILO STRUCTURE Chief Product Lead 1 Team Lead Art Team L Dev Team L Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Head of Studio 3 Product Lead Art Lead Dev Lead Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Head of Studio 4 Product Lead Art Lead Dev Lead Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Head of Studio 5 Product Lead Art Lead Dev Lead Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Head of Studio n Product Lead Art Lead Dev Lead Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Game 1+2+3 Game 4 Game 4 Game 5 Game N Product Lead 2 Team Lead Art Team L Dev Team L Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Product Lead 3 Team Lead Art Team L Dev Team L Game Design Balanci ng Ana- lysis 2D Art 3D Art UI Server Client Head of Studio 1
  • 15. 15 TOP DOWN COMMUNICATION CASCADE Decision chiefs Involvement stakeholder Information of heads Information of leads and team leads Information to team members Information to rest of the company
  • 16. 16 IMPLEMENTATION OF CHANGE: WEEK 6 Monday Tuesday Wednesday Thursday Friday MondaySaturday Sunday Start Follow- up actions Moving 400 people Follow- up meetings Announc ement and first 1:1 talks Several hundred 1:1 talks Final decision on roles and structures Last minute changes Final changes
  • 18. 18 RESULTS 1 2 3 FASTER DEVELOPMENT & MORE GAME RELEASES HEALTHY REVENUE FROM LIVE GAMES SCALABILITY OF GAME PRODUCTION 4 CLEAR RESPONSIBILITIES
  • 19. 19 FASTER DEVELOPMENT & MORE LAUNCHES Software production Releases (Soft and Global Launch) Time of Reorganization Now
  • 21. 21 SCALABILITY Product Lead 1 Game 1+2+3 Product Lead 2 Product Lead 3 Head of Studio 1 Product Lead 3 Product Lead 1 Game 4+5 Product Lead 2 Head of Studio 1 Product Lead 1 Game 8 Head of Studio 1 Product Lead n Game n Head of Studio n Product Lead 1 Game 6+7 Product Lead 2 Head of Studio 1
  • 23. 23 THINGS WE COULD HAVE DONE BETTER 1 2 3 COORDINATION WITH CENTRAL DEPARTMENTS KNOWLEDGE EXCHANGE AND TRANSFER MORE FOLLOW UP PROJECTS
  • 24. 24 LESSONS LEARNED 1 3 4 INCREASE OF PRODUCTION BY ORGANIZATIONAL CHANGE IS POSSIBLE 5 NEVER CHANGE A WINNING TEAM CHANGE CONTINUES FACTORS OF SUCCESS: GREAT EMPLOYEES AND DEDICATED MANAGEMENT 2 TAKE YOUR TIME FOR TRADITIONAL CHANGE MANAGEMENT TOOLS