Personal Information
Entreprise/Lieu de travail
Paderborn Germany
Secteur d’activité
Technology / Software / Internet
Site Web
www.wocas.com/
À propos
WOCAS is short for “What Our Customers Are Saying”. WHAT WE DO: We show businesses the most efficient way to radically improve customer experiences, reduce service contacts and get ahead through digital transformation. We strive for effortless experiences by tackling the demand for customer service at the root (“The Best Service is no Service”).
Several companies from Telecom, Insurance, Utilities and E-Commerce already count on our tool and consulting services to achieve their goals. For client references, please visit our website: www.wocas.com/en/references.
Mots-clés
#frontlinefeedback
#voe
#voiceofemployee
#cx
#voiceofthecustomer
#employeeengagement
#voc
#customerjourney
#csat
#airlines
#customerexperience
#painpoints
#endtoend
#aviation
#frontlineengagement
#customerservice
#customercontacts
#software
#kundenkontakte
#kundenservice
#tool
#kundenzentrierung
#customercentric
#contactcoding
#agility
#effortless
Tout plus
Présentations
(3)J’aime
(1)CCOF Webinar 22 Sep 2016-David Jaffe Presentation
Celtycs
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il y a 7 ans
Personal Information
Entreprise/Lieu de travail
Paderborn Germany
Secteur d’activité
Technology / Software / Internet
Site Web
www.wocas.com/
À propos
WOCAS is short for “What Our Customers Are Saying”. WHAT WE DO: We show businesses the most efficient way to radically improve customer experiences, reduce service contacts and get ahead through digital transformation. We strive for effortless experiences by tackling the demand for customer service at the root (“The Best Service is no Service”).
Several companies from Telecom, Insurance, Utilities and E-Commerce already count on our tool and consulting services to achieve their goals. For client references, please visit our website: www.wocas.com/en/references.
Mots-clés
#frontlinefeedback
#voe
#voiceofemployee
#cx
#voiceofthecustomer
#employeeengagement
#voc
#customerjourney
#csat
#airlines
#customerexperience
#painpoints
#endtoend
#aviation
#frontlineengagement
#customerservice
#customercontacts
#software
#kundenkontakte
#kundenservice
#tool
#kundenzentrierung
#customercentric
#contactcoding
#agility
#effortless
Tout plus