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Sanitation Marketing:
Approaches and Emergent Learning from the
   Scaling Up Rural Sanitation Program

Jacqueline Devine, Senior Social Marketing Specialist
                  AfricaSan, Kigali
                   July 20, 2011
Session Roadmap


    What is sanitation marketing?


  Why sanitation marketing?


  Concepts and approaches


  Emergent learning
Concepts Associated with Sanitation Marketing




           Private sector
                                  Mason training
       Selling sanitation

                    Communication campaign

   Business development
What is Sanitation Marketing?



…the application of the best social and
commercial marketing practices to change
behaviors and to scale up the demand and
supply for improved sanitation, particularly
among the poor.
Key Principles

 Evidence-based

 Leverages the power of marketing for a social
benefit:
    Product
    Price
    Place
    Promotion
         • Branded advertising and promotion
         • Behavior change communication
Why Sanitation Marketing?




 Potential for scale

 Demand-driven approach

 Complements CLTS

 Sustainability through private sector
Condom Social Marketing



                             On-going research
                             Branded product
                             Affordable
                             Easily accessible
                             Advertised in mass media
                             Supported by behavior
                              change communication
Sanitation Marketing in Tanzania



                                      Formative research
                                      Use of branding
                                      Product sold for 3 to 5USD
                                      Supply chain strengthening
                                      Behavior change
                                       communication
Sanitation Marketing Outcomes Can Be Sustained
Learning from Vietnam


  Sanitation marketing pilot project in Vietnam



  Managed by IDE 2003-2006


  Over 16,000 toilets built


  Sustainability study conducted by WSP/IRC in 2009
The Vietnam Case Study
The Good News



 Sanitation coverage in pilot communes continued to grow

 Promotion through motivators

Suppliers have continued to operate and grow
The Vietnam Case Study
The Less Good News


  Limited marketing

  No sludge removal services

  Open defecation had continued

  Effectiveness in reaching the poorest unclear

  No new motivators trained or materials developed
The Vietnam Case Study
Key Implications

 1.   Think though entire value chain

 2.   Develop poor-inclusive strategy and monitoring

 3.   Support demand creation until private sector can take over

 4.   Institutionalize capacity for sanitation marketing
Training Masons Is Not Enough
Need to “Move Up” Supply Chain

 Investigatingother business models and entry-points:
     Micro-franchising
     Associations
     SME programs


 Need to integrate micro-finance from the start
Integrating CLTS and Sanitation Marketing
Ongoing Learning Area




 Sequencing critical

 Need for bridging mind-sets and integrated planning

 Opportunity for shared communication platforms
www.wsp.org/sanmarketingtoolkit

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Sanitation Marketing: Approaches and Emergent Learning from the Scaling Up Rural Sanitation Program

  • 1. Sanitation Marketing: Approaches and Emergent Learning from the Scaling Up Rural Sanitation Program Jacqueline Devine, Senior Social Marketing Specialist AfricaSan, Kigali July 20, 2011
  • 2. Session Roadmap  What is sanitation marketing?  Why sanitation marketing?  Concepts and approaches  Emergent learning
  • 3. Concepts Associated with Sanitation Marketing Private sector Mason training Selling sanitation Communication campaign Business development
  • 4. What is Sanitation Marketing? …the application of the best social and commercial marketing practices to change behaviors and to scale up the demand and supply for improved sanitation, particularly among the poor.
  • 5. Key Principles  Evidence-based  Leverages the power of marketing for a social benefit:  Product  Price  Place  Promotion • Branded advertising and promotion • Behavior change communication
  • 6. Why Sanitation Marketing?  Potential for scale  Demand-driven approach  Complements CLTS  Sustainability through private sector
  • 7. Condom Social Marketing  On-going research  Branded product  Affordable  Easily accessible  Advertised in mass media  Supported by behavior change communication
  • 8. Sanitation Marketing in Tanzania  Formative research  Use of branding  Product sold for 3 to 5USD  Supply chain strengthening  Behavior change communication
  • 9. Sanitation Marketing Outcomes Can Be Sustained Learning from Vietnam  Sanitation marketing pilot project in Vietnam  Managed by IDE 2003-2006  Over 16,000 toilets built  Sustainability study conducted by WSP/IRC in 2009
  • 10. The Vietnam Case Study The Good News  Sanitation coverage in pilot communes continued to grow  Promotion through motivators Suppliers have continued to operate and grow
  • 11. The Vietnam Case Study The Less Good News  Limited marketing  No sludge removal services  Open defecation had continued  Effectiveness in reaching the poorest unclear  No new motivators trained or materials developed
  • 12. The Vietnam Case Study Key Implications 1. Think though entire value chain 2. Develop poor-inclusive strategy and monitoring 3. Support demand creation until private sector can take over 4. Institutionalize capacity for sanitation marketing
  • 13. Training Masons Is Not Enough Need to “Move Up” Supply Chain  Investigatingother business models and entry-points:  Micro-franchising  Associations  SME programs  Need to integrate micro-finance from the start
  • 14. Integrating CLTS and Sanitation Marketing Ongoing Learning Area  Sequencing critical  Need for bridging mind-sets and integrated planning  Opportunity for shared communication platforms

Notes de l'éditeur

  1. Whole systems in a room