The document discusses collaboration options beyond SharePoint in the modern workplace. It provides examples of challenges faced by geographically diverse teams and companies needing document management solutions. For each example, it summarizes potential solutions like Asana, Office 365 Groups, Basecamp, Lync, SharePoint, M-Files, Yammer, and web content management systems. It stresses the importance of alignment, planning, implementation and governance to ensure collaboration solutions fit business needs and change how people work.
2. Why are we here?
@ There is a lot more to any collaboration/communication project than
installing SharePoint or Lync or deploying Office 365
@ SharePoint is not a silver bullet
@ There are other options
4. Example 1 – Geographically diverse teams
@ A team spread throughout the world are working together to deliver
a project
@ Challenges
@ Time zones
@ Information sharing
@ Task management
5. Solution – Asana
@ Manage tasks – assign
to people
@ People can comment
and upload
attachments to tasks
@ Document
management abilities
are limited
6.
7. Solution - Office 365 Groups
@ Quick and Easy setup
@ Social feed/conversations
@ Document management
@ Calendar
@ Integrated in Office 365
8.
9. Solution – Basecamp
@ Can track to-do lists,
upload documents,
have discussions
within a project
@ Document
management
features are limited
@ No real time chat
13. Example 2 – ECM
@ A fast growing company must be certified to a standard and currently
stores all documents in a folder share.
@ Challenges
@ Easily Accessible
@ Finding relevant documents
@ Compliance with standards and legislation
@ Approval of documents
@ Retention of documents
@ Document Information Classification
@ Different types of documents have different requirements
14. Solution - SharePoint
@ Document Management is
key ability
@ Integrates well with Office
Suite
@ Well supported and used
@ Can be customised easily
@ Doesn’t guarantee
standards compliance OOB
15.
16. Solution - M-Files
@ Document Management
is also key ability
@ Integrates with Windows
well
@ Process more familiar to a
file share
@ Allows process
customisation
17.
18. Example 3– Internal Communications
@ Challenges
@ Lots of emails
@ Company initiatives
@ Knowledge held in silos
@ Lack of single source of company information
19. Solution - Yammer
@ Good for allowing
conversations and small
informal updates
@ Document
management abilities
are limited
@ Information shared has
a short lifespan
@ Group areas for
teams/projects
20.
21. Solution - Web Content Management
@ Can be easily
styled
@ Advanced content
editing and
publishing
@ Mobile friendly
@ Typically one way
communication
22.
23. Solution - Interact
@ Built to be an intranet
@ Social feed
@ Team sites
@ Basic Content
Management
@ No
document/records
management
24.
25. Picking the right route?
@ Our approach
@ Alignment
@ Planning
@ Implementation
@ Business as Usual
26. Alignment
@ How can we improve teamwork and collaboration?
@ Understand the wider situation
@ What collaboration obstacles are stopping us implementing our business strategy?
@ Is there an IT strategy? Has collaboration been considered?
@ Do we have existing systems which can help collaboration?
@ Identify and explore the problems with people
@ Talk to them!
@ Who do they talk to? Internal and external?
@ Customer Journey and other tools
@ Define measurable targets
@ Not usage stats!
27. Planning
@ Can we leverage what we already have? Options appraisal ?
@ Identify and define the solution and validate the business case
@ Any collaboration solutions means changing the way people work -
change management must be considered
@ Governance
@ Information Governance – where is my data being stored? When should it be
deleted?
@ Solution governance – business ownership, continuous improvement
@ Benefits Realisation
28. Implementation
@ It’s not all technical
@ What do we want to achieve for the business?
@ Start implementing the governance plan
@ Start preparing the business – surprise is only good for parties
29. Business as Usual
@ Review our targets
@ Hone the solution to best fit the business
@ Has the business need for collaboration changed?
@ Easier to adapt to latest technology
@ Identify areas that could be benefited by the solution
30. In Summary
@ SharePoint is still a great product but…
@ Collaboration will not be solved with a single product alone
@ There has never been a richer set of options open to us than now
@ People – not technology will determine whether any collaboration
project is successful
@ Governance is vital
31. Any Questions?
@ Alex Bookless
@ Alex.Bookless@waterstons.com
@ Chris Grosberg
@ Christopher.Grosberg@waterstons.com
32. Coming Up
@ Dave's SQL Funtime Hour
@ Dave Hooper - 4th February
@ IT Service Management – A Waterstons Approach
@ Stew Hogg - 11th February
@ Love Your Legacy
@ Clair Hillier – 20th February
@ Sign Up @ http://www.waterstons.com/events