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Collaboration in the post
‘SharePoint’ era
Alex Bookless and Chris Grosberg
Why are we here?
@ There is a lot more to any collaboration/communication project than
installing SharePoint or Lync or deploying Office 365
@ SharePoint is not a silver bullet
@ There are other options
A wealth of options
Example 1 – Geographically diverse teams
@ A team spread throughout the world are working together to deliver
a project
@ Challenges
@ Time zones
@ Information sharing
@ Task management
Solution – Asana
@ Manage tasks – assign
to people
@ People can comment
and upload
attachments to tasks
@ Document
management abilities
are limited
Solution - Office 365 Groups
@ Quick and Easy setup
@ Social feed/conversations
@ Document management
@ Calendar
@ Integrated in Office 365
Solution – Basecamp
@ Can track to-do lists,
upload documents,
have discussions
within a project
@ Document
management
features are limited
@ No real time chat
Solution – Lync
@ Telephony, Instant
Messaging, Presence
Indication, File sharing, Chat
Rooms
@ Corporate Federation
@ Unified Communications
only
Example 2 – ECM
@ A fast growing company must be certified to a standard and currently
stores all documents in a folder share.
@ Challenges
@ Easily Accessible
@ Finding relevant documents
@ Compliance with standards and legislation
@ Approval of documents
@ Retention of documents
@ Document Information Classification
@ Different types of documents have different requirements
Solution - SharePoint
@ Document Management is
key ability
@ Integrates well with Office
Suite
@ Well supported and used
@ Can be customised easily
@ Doesn’t guarantee
standards compliance OOB
Solution - M-Files
@ Document Management
is also key ability
@ Integrates with Windows
well
@ Process more familiar to a
file share
@ Allows process
customisation
Example 3– Internal Communications
@ Challenges
@ Lots of emails
@ Company initiatives
@ Knowledge held in silos
@ Lack of single source of company information
Solution - Yammer
@ Good for allowing
conversations and small
informal updates
@ Document
management abilities
are limited
@ Information shared has
a short lifespan
@ Group areas for
teams/projects
Solution - Web Content Management
@ Can be easily
styled
@ Advanced content
editing and
publishing
@ Mobile friendly
@ Typically one way
communication
Solution - Interact
@ Built to be an intranet
@ Social feed
@ Team sites
@ Basic Content
Management
@ No
document/records
management
Picking the right route?
@ Our approach
@ Alignment
@ Planning
@ Implementation
@ Business as Usual
Alignment
@ How can we improve teamwork and collaboration?
@ Understand the wider situation
@ What collaboration obstacles are stopping us implementing our business strategy?
@ Is there an IT strategy? Has collaboration been considered?
@ Do we have existing systems which can help collaboration?
@ Identify and explore the problems with people
@ Talk to them!
@ Who do they talk to? Internal and external?
@ Customer Journey and other tools
@ Define measurable targets
@ Not usage stats!
Planning
@ Can we leverage what we already have? Options appraisal ?
@ Identify and define the solution and validate the business case
@ Any collaboration solutions means changing the way people work -
change management must be considered
@ Governance
@ Information Governance – where is my data being stored? When should it be
deleted?
@ Solution governance – business ownership, continuous improvement
@ Benefits Realisation
Implementation
@ It’s not all technical
@ What do we want to achieve for the business?
@ Start implementing the governance plan
@ Start preparing the business – surprise is only good for parties
Business as Usual
@ Review our targets
@ Hone the solution to best fit the business
@ Has the business need for collaboration changed?
@ Easier to adapt to latest technology
@ Identify areas that could be benefited by the solution
In Summary
@ SharePoint is still a great product but…
@ Collaboration will not be solved with a single product alone
@ There has never been a richer set of options open to us than now
@ People – not technology will determine whether any collaboration
project is successful
@ Governance is vital
Any Questions?
@ Alex Bookless
@ Alex.Bookless@waterstons.com
@ Chris Grosberg
@ Christopher.Grosberg@waterstons.com
Coming Up
@ Dave's SQL Funtime Hour
@ Dave Hooper - 4th February
@ IT Service Management – A Waterstons Approach
@ Stew Hogg - 11th February
@ Love Your Legacy
@ Clair Hillier – 20th February
@ Sign Up @ http://www.waterstons.com/events

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Collaboration in the Post SharePoint Era

  • 1. @Waterstonsltd www.waterstons.com Collaboration in the post ‘SharePoint’ era Alex Bookless and Chris Grosberg
  • 2. Why are we here? @ There is a lot more to any collaboration/communication project than installing SharePoint or Lync or deploying Office 365 @ SharePoint is not a silver bullet @ There are other options
  • 3. A wealth of options
  • 4. Example 1 – Geographically diverse teams @ A team spread throughout the world are working together to deliver a project @ Challenges @ Time zones @ Information sharing @ Task management
  • 5. Solution – Asana @ Manage tasks – assign to people @ People can comment and upload attachments to tasks @ Document management abilities are limited
  • 6.
  • 7. Solution - Office 365 Groups @ Quick and Easy setup @ Social feed/conversations @ Document management @ Calendar @ Integrated in Office 365
  • 8.
  • 9. Solution – Basecamp @ Can track to-do lists, upload documents, have discussions within a project @ Document management features are limited @ No real time chat
  • 10.
  • 11. Solution – Lync @ Telephony, Instant Messaging, Presence Indication, File sharing, Chat Rooms @ Corporate Federation @ Unified Communications only
  • 12.
  • 13. Example 2 – ECM @ A fast growing company must be certified to a standard and currently stores all documents in a folder share. @ Challenges @ Easily Accessible @ Finding relevant documents @ Compliance with standards and legislation @ Approval of documents @ Retention of documents @ Document Information Classification @ Different types of documents have different requirements
  • 14. Solution - SharePoint @ Document Management is key ability @ Integrates well with Office Suite @ Well supported and used @ Can be customised easily @ Doesn’t guarantee standards compliance OOB
  • 15.
  • 16. Solution - M-Files @ Document Management is also key ability @ Integrates with Windows well @ Process more familiar to a file share @ Allows process customisation
  • 17.
  • 18. Example 3– Internal Communications @ Challenges @ Lots of emails @ Company initiatives @ Knowledge held in silos @ Lack of single source of company information
  • 19. Solution - Yammer @ Good for allowing conversations and small informal updates @ Document management abilities are limited @ Information shared has a short lifespan @ Group areas for teams/projects
  • 20.
  • 21. Solution - Web Content Management @ Can be easily styled @ Advanced content editing and publishing @ Mobile friendly @ Typically one way communication
  • 22.
  • 23. Solution - Interact @ Built to be an intranet @ Social feed @ Team sites @ Basic Content Management @ No document/records management
  • 24.
  • 25. Picking the right route? @ Our approach @ Alignment @ Planning @ Implementation @ Business as Usual
  • 26. Alignment @ How can we improve teamwork and collaboration? @ Understand the wider situation @ What collaboration obstacles are stopping us implementing our business strategy? @ Is there an IT strategy? Has collaboration been considered? @ Do we have existing systems which can help collaboration? @ Identify and explore the problems with people @ Talk to them! @ Who do they talk to? Internal and external? @ Customer Journey and other tools @ Define measurable targets @ Not usage stats!
  • 27. Planning @ Can we leverage what we already have? Options appraisal ? @ Identify and define the solution and validate the business case @ Any collaboration solutions means changing the way people work - change management must be considered @ Governance @ Information Governance – where is my data being stored? When should it be deleted? @ Solution governance – business ownership, continuous improvement @ Benefits Realisation
  • 28. Implementation @ It’s not all technical @ What do we want to achieve for the business? @ Start implementing the governance plan @ Start preparing the business – surprise is only good for parties
  • 29. Business as Usual @ Review our targets @ Hone the solution to best fit the business @ Has the business need for collaboration changed? @ Easier to adapt to latest technology @ Identify areas that could be benefited by the solution
  • 30. In Summary @ SharePoint is still a great product but… @ Collaboration will not be solved with a single product alone @ There has never been a richer set of options open to us than now @ People – not technology will determine whether any collaboration project is successful @ Governance is vital
  • 31. Any Questions? @ Alex Bookless @ Alex.Bookless@waterstons.com @ Chris Grosberg @ Christopher.Grosberg@waterstons.com
  • 32. Coming Up @ Dave's SQL Funtime Hour @ Dave Hooper - 4th February @ IT Service Management – A Waterstons Approach @ Stew Hogg - 11th February @ Love Your Legacy @ Clair Hillier – 20th February @ Sign Up @ http://www.waterstons.com/events