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THE FRANCHISE AS A
DEVELOPMENT TOOL
The use of the Franchise Model for the delivery of
Social Services & Assistance
and to achieve Development Goals
SOCIAL FRANCHISE
SOCIAL FRANCHISE ENTREPRISE
Alvaro HIDALGO

November 2013

Complete paper can be downloaded at http://bit.ly/Vzm30D
FRANCHISE

Company

Delivery of a defined
product/service
that covers target
population’s needs
FRANCHISE

Delivery of a defined
product/service
that covers target
population’s needs

Enterprise
FRANCHISE

Franchisor

Franchisee

Delivery of a defined
product/service
that covers target
population’s needs
FRANCHISE

Franchisor

Franchisees

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
FRANCHISE

Franchisor

Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking

Franchisees

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
FRANCHISE

Franchisor

Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Delivery of a defined
product/service
that covers target
population’s needs

Franchisees

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
FRANCHISE

Franchisor

Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Franchisees

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
FRANCHISE

Franchisor

Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Franchisees

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Delivery of a defined
product/service
that covers target
population’s needs

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients

Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit

Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large

Delivery of a defined
product/service
that covers target
population’s needs
enquiries@wattjet.com

Complete paper can be downloaded at http://bit.ly/Vzm30D

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Franchise Model - Franchise as a Development Tool - Social Franchise Entreprise

  • 1. THE FRANCHISE AS A DEVELOPMENT TOOL The use of the Franchise Model for the delivery of Social Services & Assistance and to achieve Development Goals SOCIAL FRANCHISE SOCIAL FRANCHISE ENTREPRISE Alvaro HIDALGO November 2013 Complete paper can be downloaded at http://bit.ly/Vzm30D
  • 2. FRANCHISE Company Delivery of a defined product/service that covers target population’s needs
  • 3. FRANCHISE Delivery of a defined product/service that covers target population’s needs Enterprise
  • 4. FRANCHISE Franchisor Franchisee Delivery of a defined product/service that covers target population’s needs
  • 5. FRANCHISE Franchisor Franchisees Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 6. FRANCHISE Franchisor Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Franchisees Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 7. FRANCHISE Franchisor Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Delivery of a defined product/service that covers target population’s needs Franchisees Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 8. FRANCHISE Franchisor Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Franchisees Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 9. FRANCHISE Franchisor Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Franchisees Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 10. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 11. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 12. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 13. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 14. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 15. SOCIAL FRANCHISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 16. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 17. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 18. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 19. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 20. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Delivery of a defined product/service that covers target population’s needs Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • 21. SOCIAL FRANCHISE ENTERPRISE Product / Service definition Standardization Training & training tools Built- in Monitoring Benchmarking Bulk purchasing Standard Inputs/Supplies Brand definition Network & Network’s clients Viability studies, Performance Monitoring Benchmarking Bankability, Credit Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large Delivery of a defined product/service that covers target population’s needs enquiries@wattjet.com Complete paper can be downloaded at http://bit.ly/Vzm30D