The document discusses the use of social franchising to deliver social services and achieve development goals. A social franchise enterprise involves a franchisor defining products/services, standards, training, and monitoring to support franchisees in delivering services to meet target populations' needs. The franchisor also handles branding, purchasing, viability studies and financing to help franchisees market services that create value for customers, partners and society. The full paper on this model can be downloaded from the link provided.
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Franchise Model - Franchise as a Development Tool - Social Franchise Entreprise
1. THE FRANCHISE AS A
DEVELOPMENT TOOL
The use of the Franchise Model for the delivery of
Social Services & Assistance
and to achieve Development Goals
SOCIAL FRANCHISE
SOCIAL FRANCHISE ENTREPRISE
Alvaro HIDALGO
November 2013
Complete paper can be downloaded at http://bit.ly/Vzm30D
5. FRANCHISE
Franchisor
Franchisees
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
6. FRANCHISE
Franchisor
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Franchisees
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
7. FRANCHISE
Franchisor
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Delivery of a defined
product/service
that covers target
population’s needs
Franchisees
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
8. FRANCHISE
Franchisor
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Franchisees
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
9. FRANCHISE
Franchisor
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Franchisees
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
10. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
11. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
12. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
13. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
14. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
15. SOCIAL FRANCHISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
16. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
17. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
18. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
19. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
20. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Delivery of a defined
product/service
that covers target
population’s needs
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
21. SOCIAL FRANCHISE ENTERPRISE
Product / Service
definition
Standardization
Training & training tools
Built- in Monitoring
Benchmarking
Bulk purchasing
Standard Inputs/Supplies
Brand definition
Network & Network’s clients
Viability studies,
Performance Monitoring
Benchmarking
Bankability, Credit
Marketing as the
activity, set of
institutions, and
processes for creating,
communicating,
delivering, and
exchanging offerings
that have value for
customers, clients,
partners, and society
at large
Delivery of a defined
product/service
that covers target
population’s needs
enquiries@wattjet.com
Complete paper can be downloaded at http://bit.ly/Vzm30D