InMoment

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InMoment™, the leader in customer experience (CX) intelligence, arms enterprises with timely insights to fuel high-value action and relationships with both customers and employees. The company’s industry-leading Customer Feedback Management platform, the CX Intelligence Cloud™, powers a full suite of Voice of Customer (VoC), Voice of Employee (VoE) and Employee Experience technologies. InMoment provides innovative solutions and related support services to more than 400 leading brands across 95 countries. The CXI Cloud is built on a robust, modernized technology stack to deliver fast-paced innovation on a global scale.

voice of customer customer experience employee engagement customer intelligence customer customer service customer feedback customer feedback management cx software cx employee empowerment customer satisfaction healthcare patient experience data silos customer relationship management financial financial services travel and tourism travel forrester

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InMoment

Présentations

Customer Experience Buyer's Guide

ROI of CX Transformation

Financial Services: 5 Priorities for Providing a Successful Customer Experience

3 Reasons Health Systems Should Invest in Improving Patient Experience

How to Avoid Becoming Roadkill on Your Customer Experience Journey