2. because over 80% of Americans use social media daily…
that’s over 240,000,000 people.
because 2/3 of the global internet population use social media…
yes, that’s over 1.2 billion people.
3. because social media is the most popular online activity…
ahead of checking email.
?!?!?!!!!??!!?!!????!!!?!?!?!!!!??!!?!!????!!!?!surprised it wasn’t porn?!?!!!!??!! ?!?!?!!?
4. because if facebook was
a nation, it would be the
third most populous with
million users.
5. but i run a business, so why does this concern me?
6. more than 700,000 businesses are on Facebook,
including your competition. the good news is they
aren’t using it correctly.
7. more importantly, your customers use social media,
and they want to talk to you!!
85% of social media users think the way that companies use social media
is wrong. They don’t want a sales pitch, they want to get to know you better,
invite you into their lives. They want you to engage them.
8. here’s what you
Social media can be used for…
Customer acquisition
Loyalty branding
Customer service
Public relations
Community building
Targeted awareness
Companies that use it correctly get measurable ROI.
9. In 2009 Domino’s launched a
social media promo that gave free pizza
to the biggest fans.
29% profit increase
a facebook fan page of 36,000 users in less than 90 days
fiercely loyal customers: not because the pizza was free, but because they
knew that Domino’s appreciated them…
10. Maybe you don’t run a “multinational
pizza company” like Domino’s, but
even if you sell “pepperoni presses
to people in Poughkeepsie…”
the right social media strategy executed correctly will drive
objectively measurable results.
11. to create a successful campaign,
defining a clear social media strategy that’s in line with your goals.
do you want a full fan page? do you want to open a new channel for
customer service? want to launch products to only your most loyal
fans? We got your back!
develop world class content. btw, we do that too!
establish your web presence, then make it grow!
manage the change. social media offers flexibility, but you have to
know how to roll with the punches.
talk your a** off! engage in conversations with users on a daily basis.
12. S t e v e M a r t i n [Social Media Marketing]
st eve @ we l t b r a n d i ng . c o m