I am a polished professional with over 15 years’ experience in an administrative capacity (over 8 in an executive assistant capacity.) I strive to perform all my duties with excellence and consider my loyalty, strong work ethic and integrity to be among my strong points. Considering my abilities to prioritize and juggle multiple tasks effectively, to work independently or as part of a team, and my exceptional communication skills – I am very much a “people person” - I am confident that I have the qualifications which you seek.
Due to family health issues and subsequent duties, I resigned from my last full-time employer, The CBE Group. During the last several years, in addition to caring for my elderly mother, I have worked a long-term contract job and assist seniors residing at the Lutheran Towers Senior Living Facility. However, I have now fulfilled my familial obligations and find that I can once more commit to a long-standing position. I am currently working temporary assignments with several agencies.
1. Wendy F. Foss
Objective
Experienced, tenacious, loyal Administrative/Executive Assistant/Receptionist
seeking a position within an organization where I may employ my 15+ years’
experience, excellent organization, communication and creative skills to assist
955 Juniper Street, NE clients, management and staff.
Atlanta, GA 30309
www.linkedin.com/pub/wendy-foss/3a/1/549
WendyF18@comcast.net
404-993-4975 Qualifications
Excellent multi-line phone/reception skills, 60 wpm typing speed,
dictation/transcription, data entry, strong proofreading skills
Experience assisting lower C level and B level executives
Experienced in greeting high-profile executives. Excellent gatekeeper: directing
guests, issuing security badges and maintaining visitor/vendor reports per
government contract regulations
Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher) and
various accounting software
Accounts receivable/payable, bank reconciliations, collections, expense reports,
cost tracking
Calendar maintenance; meeting scheduling and preparation, including travel
arrangements and special events
New associate onboarding
Strong communication skills: written, oral and presentation
Excellent interpersonal and above-average customer service skills
Experienced in the Public Relations, Career Marketing, Human
Resources/Staffing, Real Estate, Nonprofit and Collection industries
Awards
“Administrator of the Year” out of all Bay Area offices, Bernard
Haldane Associates, San Francisco, CA (Career Marketing Firm)
“Employee of the Month,” Encadria Staffing Solutions, Atlanta, GA
“Student Incentive Grant for Mathematical Excellence, Georgia State
University, Atlanta, GA
Experience
Robert Half/Office Team, Apple One Employment Solutions, Express
Employment Professionals, Ajilon Professional Staffing, Atlanta, GA
(09/2014 – present)
Administrative Assistant and Executive Assistant, as well as Receptionist contract
positions: Answer phones/greet clients, correspondence/reports, distribute & track
parking validations.
Recent long-termassignments:
2. Wendy F. Foss
Page 2
Golden Living Dunwoody (08/2015 – 11/2015)
Receptionist: Answer heavy phone system, assist patients and their family
members. Monitor and assist EMTs and process paperwork associated with each
new admission. Assist vendors, and double-check, on a daily basis, that all forms
from previous day were completed and that data from informational forms were
transferred to reports.
Kajima, USA (8/2015)
Executive Assistant: Answer phones and assist callers, greet guests, order office
supplies, orchestrate travel arrangements for C-level executives and schedule
hotel accommodations for international dignitaries. Also, created a Standard
Operating Procedures Manual for the assistant position.
Accreditation Commission for Education in Nursing (09/2014 – 12/2014)
Administrative Assistant: Confirmed all information for various accreditation
programs was received and notated. When further information was needed, or
there were questions, directed questions to the proper party. Created a report
which enabled the user to easily track registrations of nurses who attended
accreditation classes to ensure they received credit.
*** I have been unable to work F/T due to my caregiving duties,
although, when possible, I have been able to work temporary
assignments & a p/t contract position and have kept my
skill set up-to-date ***
Caregiver for ElderlyMother, Atlanta, GA (07/2011 – 07/2015)
Caregiver: Created budget/accounts payables; researched geriatric doctors,
prescriptions and healthcare plans; scheduled appointments, researched various
healthcare resources and acted as liaison between medical professionals. Errands
and assisted other residents at senior living home with tasks as needed.
Total Properties, et. al., Atlanta, GA (03/2013 – 04/2014)
(P/T – Contract) Personal Assistant: Performed a variety of administrative tasks
for the owner's various businesses and organizations including phone work and
customer service. Compiled/organized tax documents covering several years and
prepared electronic records. Interviewed CPAs; set/attended all meetings.
Helped organize and set-up merchandise in a brick and mortar collectibles
business.
*** Permanent Experience ***
The CBE Group, Atlanta, GA (03/2007 – 10/2011)
Administrative Assistant to the Atlanta Director of Operations for DOE, Student
Loan Division / Receptionist: Greeted and prepared for visitors; greeted
employment applicants, explained paperwork and application process, answered
all questions; managed calendars for director and upper management, making
changes as necessary.
Developed and maintained various financial reports and correspondence on a
daily basis.
Created a report which tracked employee attendance, sick days & PTO; submitted
report to managers and directors on a monthly basis.
3. Wendy F. Foss
Page 3
CBE Group cont.
Created a report which tracked employees daily collections statistics based on
varied criteria which connected to a monthly report which connected to a yearly
statistical report which helped managers to see at a glance how well an individual
or manager’s team was doing.
Acted as gatekeeper of office: directing guests, issuing security badges and
maintaining visitor/vendor reports per government contract regulations.
Scheduled meetings and confirmed boardroom, conference rooms and
breakrooms were clean, maintained and specially prepared for each meeting.
Checked messages and distributed to staff several times daily.
Created and directed employee special events for a large staff and visitors.
Researched contracts and maintained relationships with vendors; building
property management liaison. Assisted with travel arrangements.
Monitored and ordered office and breakroom supplies.
For first year, until a Human Resources Administrator was hired, reviewed
resumes, vetted and contacted prospective employees; scheduled interviews with
Director. Checked references.
Encadria & Apple Staffing, Atlanta, GA (12/2006 – 03/2007)
Clerical Temporary Assignments: Also handled front desk at Encadria which
consisted of answering busy phones, greeting applicants, administering skills &
drug tests.
The Midtown Alliance, Atlanta, GA (06/2002 – 07/2006)
Receptionist/Administrative Assistant to Vice President of Planning &
Development: Front desk, handled busy phone system and greeted high-profile
members of the Midtown and Buckhead business communities.
Correspondence, database upkeep, scheduled meetings and coordination of
marketing kits and materials.
Assisted with Let’s Talk Midtown events (held at various Midtown locations) and
the Annual Meeting at the Fox Theatre; acted as hostess.
Assisted with preparations and was the first proofreader of event invitations and
other public documents. Accepted reservations by phone and email; answered all
questions.
Ordered supplies and maintained cost analysis for office supplies and other
expenditures; organized and approved payables.
Education
Patricia Stevens Business College, Atlanta, GA
degree: Associates’ degree, Secretarial Science
Georgia State University, Atlanta, GA
degree: n/a -- Plans to continue education