West Interactive
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Personal Information
Entreprise/Lieu de travail
Omaha, NE United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.westinteractive.com
À propos
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Mots-clés
ivr hosted contact center crm customer survey product feedback customer relationship management data-driven dashboard contact center management realfeed dashboard ivr metrics real-time access email hosted paas intelligent call routing sms fax & voice platform as a service voice xml call routing customer service network acd cti screen-pop enterprise monitoring workforce management customer care natural language computer-telephony integration
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Documents

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West Interactive Brochure

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Tp business unit_recovery

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West Interactive Hosted Contact Center

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The compelling business drivers for the hosted contact center approach

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Personal Information
Entreprise/Lieu de travail
Omaha, NE United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.westinteractive.com
À propos
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Mots-clés
ivr hosted contact center crm customer survey product feedback customer relationship management data-driven dashboard contact center management realfeed dashboard ivr metrics real-time access email hosted paas intelligent call routing sms fax & voice platform as a service voice xml call routing customer service network acd cti screen-pop enterprise monitoring workforce management customer care natural language computer-telephony integration
Tout plus