1. BEST PRACTICES IN
MIGRATING TO
UNIFIED COMMUNICATIONS

2. MAKE YOUR TRANSITION... TRANSFORMATIVE.
Sometimes the difference between a successful
Unified communications deployment and a truly transformative change to the organization
lies in the use of just a few best practices.

3. Talk to the Experts...
West has the experience to
guide companies down the path
to successful UC deployment

4. But before you do...
Here are 3 suggested best practices.

5. Consider a comprehensive Unified
Communications strategy...
Incorporate real-time collaboration apps to
improve productivity with minimum costs
From the start, companies should include: voice, video, data,
mobile integration and IM, as well as audio/video/web
conferencing capability.

6. High Impact Communications Strategy
Consider business process improvement
to be a key objective from the outset
Offers a lasting competitive advantage over other businesses
High performing clients follow UC/VoIP trends and review ways
that other communications channels can positively impact business
critical processes, both internal and those affecting customers

7. Once IT has “kicked the tires”...
Deploy UC to members of the organization
and/or those business units that have the
greatest opportunity for productivity gain.

8. Desire to use technology
often spreads naturally
through the company
Make sure to include
training opportunities
Be sure to communicate the ways in which the user
will be able to best use the new technology in their
day-to-day work life

9. A Final Thought...
These are just three of the best practices
that we’ve seen clients implement over
the years.
One major advantage our clients have
had when partnering with
West IP Communications for their UC
migrations is that we have guided many
high achieving organizations smoothly
down the path towards a successful UC
migration.