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Ac! 11
Public Relations through
Word of Mouth Marketing
    Shonali Burke
        Principal
Shonali Burke Consulting
Image: Ben Becker via Flickr, CC
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                                 Image: James Emery via Flickr, CC

                                                                     Image: Seattle Municipal Archives via Flickr, CC
… and PR




Image: Intersection Consulting via Flickr, CC
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Courtesy Daniel Gordon, Samuel Gordon Jewelers




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Image: http://www.flickr.com/photos/crystaljingsr/3914729343/
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    info@shonaliburke.com

    @shonali
    www.WaxingUnLyrical.com
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Shonali Burke, Shonali Burke Consulting