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The 20-Minute PPC Work Week

               Larry Kim
   Founder and Chief Technology Officer
              WordStream
Reasons You Should Belong to SEMPO
• Expand Your Knowledge
• Engage With Industry
  Leaders
• Maximize Your Career Growth
• Grow Your Business
• Save Money




                                       2
Presentation Provided by




                           3
Housekeeping




               4
Larry Kim
       @larryKim
• Founder and Chief Technology Officer

• Larry is responsible for defining WordStream’s
  product direction and features.

• Has more than 10 years of PPC and SEO
  experience.

• Has authored four award-winning books on
  software development and is a frequent writer and
  speaker in various search marketing forums and
  events.



                                                   5
Today’s Agenda

•   Introductions
•   Some shocking yet common problems we see in PPC accounts
•   7 guidelines for achieving success in Google AdWords
•   Introducing the 20-Minute PPC Work Week
•   How to make the most of WordStream’s PPC Advisor and the
    20-Minute PPC Work Week




                                                               6
Take Part in Live Blogging on Twitter / Google+

Include the hashtag #20minppc in your Google+ status
updates, Twitter tweets, etc.




                                                       7
Let’s learn a little about you….




                                   8
Poll Question 1: How much time do you spend doing
               PPC work every week?

a) I'm supposed to do work in my PPC account every
   week?
b) < 1 hour / week
c) 1-10 hours / week
d) 10-39 hours / week
e) +40 Hours / week - it's my full time job!




                                                     9
Poll Question 2: What's your biggest Time Sink in
                PPC Management?

a) PPC Bid Management
b) Reporting & Analysis
c) Ad Text Authoring
d) Keyword Research / Negative Keyword Research
e) Landing page creation / Optimization




                                                     10
PPC Trivia!
   5 Quick Questions about AdWords Accounts

1. How often do small businesses (spending
under $5k / month on AdWords) do work in
their AdWords account?




                                              11
PPC Trivia!
   5 Quick Questions about AdWords Accounts

1. How often do small businesses (spending
under $5k / month on AdWords) do work in
their AdWords account?



               Answer:
               • 50% of them don’t even check once per month
               • 25% haven’t done anything in the last 90 days
               • Agencies & advertisers score the same




                                                           12
PPC Trivia! (Continued)

2. What percentage of AdWords
accounts have used at least 1
negative keyword in the last 90 days?




                                        13
PPC Trivia! (Continued)

2. What percentage of AdWords
accounts have used at least 1
negative keyword in the last 90 days?




                  Answer:
                  • Less than 50%
                  • And 20% of them have yet use a negative
                    keyword… ever…




                                                              14
PPC Trivia! (Continued)

3. What percentage of AdWords
accounts use Conversion Tracking?




                                          15
PPC Trivia! (Continued)

3. What percentage of AdWords
accounts use Conversion Tracking?




                        Answer:
                        • Less than 50% of advertisers have
                          Conversion Tracking on. That means
                          they don’t know what’s working.



                                                           16
Where does all this AdWords data come from?

 • AdWords Performance Grader from WordStream
 • Free Instant Audit of Your AdWords Account
 • Shows you 8 things you can do in your AdWords
   Account Now!




http://www.wordstream.com/google-adwords



                                                   17
The Average AdWords Account for
Small & Medium Businesses.
What can be done about this train wreck?

• 7 Things we know to be true about AdWords Success
• A solution for the AdWords death spiral: The 20
  Minute PPC work week!




                                                      19
7 Things that we know to be true
about achieving AdWords Success


 At WordStream, we’ve …
  Analyzed thousands of accounts.
  Talked to thousands of different users
  Shared findings with our partners @ Google

 We summarized the findings into just 7 things
 you need to know!
                                             20
1. PPC is Hard…




                  21
1. PPC is Hard…




 But the right tools,
 techniques and education can
 make it a LOT EASIER.

                                22
2. You get what you put in…




                              23
2. You get what you put in…




 A little work every week on your
 AdWords campaigns can deliver
 big dividends.


                                    24
3. Succeeding in PPC is all about
relevance




                                    25
3. Succeeding in PPC is all about
relevance




 Figure out what people want
 and give it to them.



                                    26
4. Keep your PPC house clean




                               27
4. Keep your PPC house clean




 Pause, fix or kill irrelevant,
 underperforming keywords to
 maximize ROI.

                                  28
5. You gotta have goals




                          29
5. You gotta have goals




 Knowing what you want
 defines and simplifies your
 workflow.
                               30
6. Avoid analysis paralysis.




                               31
6. Avoid analysis paralysis.




 Test and iterate, but don’t let
 the perfect be the enemy of
 the good.

                                   32
7. Reward yourself – take a day off!




                                       33
7. Reward yourself – take a day off!




 Spend time with your family,
 support the arts, wear
 sunscreen, etc.

                                       34
Introducing the 20 Minute PPC Work Week!




                                           35
Path To Success – The 20 Minute PPC Work Week




                                          36
Path To Success – The 20 Minute PPC Work Week




                                          37
Path To Success – The 20 Minute PPC Work Week




                                          38
Path To Success – The 20 Minute PPC Work Week




                                          39
Path To Success – The 20 Minute PPC Work Week




                                          40
Path To Success – The 20 Minute PPC Work Week




                                          41
Path To Success – The 20 Minute PPC Work Week




                                          42
43
44
Check Bids & Budgets
                      (Minute 0-1)

• Before:
  – Analyze account performance (ROAS, CPA, etc.)
  – Determine statistical significance
  – Determine which keywords to raise and lower bids on
    and by how much
     • Analyze keyword competition
     • Simulate changes
  – Validate the changes
  – Total Time Taken: Numerous Hours / Week
Check Bids & Budgets
      (Minute 0-1)




                       46
Check Bids & Budgets
      (Minute 0-1)




                       47
Negative Keyword Research
             (Keyword Research - Minutes 5-9)

• Before:
  – Brainstorm words that your keywords might
    accidentally trigger.
  – Analyze account history looking at every click and
    search query to figure out if it was relevant or not.
  – Set the Negative Keywords
  – Total Time Taken: (Forever)




                                                            48
Negative Keyword Research
 (Keyword Research - Minutes 5-9)




                                    49
Keyword Expansion
            (Keyword Research - Minutes 5-9)

• Use Keyword Suggestion Tools to figure out new
  keyword opportunities that you may be missing out
  on
• Review your Search Query Data to uncover
  promising keywords that you’re broad matching to.
• Determine if the new keyword idea is worth adding
  or not
• Determine where to place the new keyword
• Make sure the addition of the keyword won’t break
  anything
• Total Time Taken: Numerous Hours / Week - Forever

                                                  50
Keyword Expansion
(Keyword Research - Minutes 5-9)




                                   51
Review Costly Keywords
                      (Minutes 2-4)

• Before:
  – Review the most costly, underperforming keywords in
    your account
  – Determine statistical significance
  – Determine if they can be fixed or if you should pause
    them (to try out different keywords)
  – Total Time Taken: 1 Hour / week




                                                            52
Review Costly Keywords (Minutes 2-4)




                                       53
Will the 20-minute PPC work week
                   really work for me?

• Is 20 minutes / week enough time?
• What if I have more than 20 minutes of issues in my
  account?
• What if I don’t have any time to dedicate to doing
  PPC?
• What if I can’t do negative keyword research (or
  any of these tasks, for that matter) in 2 minutes?




                                                        54
Summary: How to Make the Most of PPC Advisor

• Most Advertisers AdWords accounts are a disaster.
• Review the 7 Habits of Successful PPC Marketers.
• Think of PPC campaign work as a recurring weekly
  task.
  – (You actually have to do something in your account
    every week.)
• WordStream PPC Advisor enables the 20 minute
  PPC Work Week, an impactful PPC workflow for
  managing AdWords accounts.



                                                         55
See the PPC Work Week in Action

• See how to put the 20-Minute PPC Work Week into
  practice with your own campaigns.
• Request a personalized demo of PPC Advisor.

       marketing.wordstream.com/wsdemo




                                                    56
Your Questions
Thank you for attending WordStream’s webinar on: The 20 Minute
PPC Work Week. #20minppc

Benchmark your account today!
www.wordstream.com/sempograder
Request a demo of PPC Advisor
marketing.wordstream.com/wsdemo

Larry Kim
lkim@wordstream.com
www.wordstream.com




                                                                 57
Thank You!




 www.wordstream.com
     Larry Kim
lkim@wordstream.com




                      58
Upcoming Webinars
101 Webinar Series
September 6, 2012
12:00 noon – 1:00 pm EDT
Link Building - The What, How, and Why's of Link Building
Bob Tripathi, Founder and Chief Marketer, Instant E-Training

Professional Webinar Series
September 20, 2012
12:00 noon – 1:00 pm EDT
Online Retailers: Data-Driven Strategies to Catapult Holiday Sales
Scott Smigler, President, Exclusive Concepts



                                                                 59

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WordStream & SEMPO present: The 20-Minute PPC Work Week

  • 1. The 20-Minute PPC Work Week Larry Kim Founder and Chief Technology Officer WordStream
  • 2. Reasons You Should Belong to SEMPO • Expand Your Knowledge • Engage With Industry Leaders • Maximize Your Career Growth • Grow Your Business • Save Money 2
  • 5. Larry Kim @larryKim • Founder and Chief Technology Officer • Larry is responsible for defining WordStream’s product direction and features. • Has more than 10 years of PPC and SEO experience. • Has authored four award-winning books on software development and is a frequent writer and speaker in various search marketing forums and events. 5
  • 6. Today’s Agenda • Introductions • Some shocking yet common problems we see in PPC accounts • 7 guidelines for achieving success in Google AdWords • Introducing the 20-Minute PPC Work Week • How to make the most of WordStream’s PPC Advisor and the 20-Minute PPC Work Week 6
  • 7. Take Part in Live Blogging on Twitter / Google+ Include the hashtag #20minppc in your Google+ status updates, Twitter tweets, etc. 7
  • 8. Let’s learn a little about you…. 8
  • 9. Poll Question 1: How much time do you spend doing PPC work every week? a) I'm supposed to do work in my PPC account every week? b) < 1 hour / week c) 1-10 hours / week d) 10-39 hours / week e) +40 Hours / week - it's my full time job! 9
  • 10. Poll Question 2: What's your biggest Time Sink in PPC Management? a) PPC Bid Management b) Reporting & Analysis c) Ad Text Authoring d) Keyword Research / Negative Keyword Research e) Landing page creation / Optimization 10
  • 11. PPC Trivia! 5 Quick Questions about AdWords Accounts 1. How often do small businesses (spending under $5k / month on AdWords) do work in their AdWords account? 11
  • 12. PPC Trivia! 5 Quick Questions about AdWords Accounts 1. How often do small businesses (spending under $5k / month on AdWords) do work in their AdWords account? Answer: • 50% of them don’t even check once per month • 25% haven’t done anything in the last 90 days • Agencies & advertisers score the same 12
  • 13. PPC Trivia! (Continued) 2. What percentage of AdWords accounts have used at least 1 negative keyword in the last 90 days? 13
  • 14. PPC Trivia! (Continued) 2. What percentage of AdWords accounts have used at least 1 negative keyword in the last 90 days? Answer: • Less than 50% • And 20% of them have yet use a negative keyword… ever… 14
  • 15. PPC Trivia! (Continued) 3. What percentage of AdWords accounts use Conversion Tracking? 15
  • 16. PPC Trivia! (Continued) 3. What percentage of AdWords accounts use Conversion Tracking? Answer: • Less than 50% of advertisers have Conversion Tracking on. That means they don’t know what’s working. 16
  • 17. Where does all this AdWords data come from? • AdWords Performance Grader from WordStream • Free Instant Audit of Your AdWords Account • Shows you 8 things you can do in your AdWords Account Now! http://www.wordstream.com/google-adwords 17
  • 18. The Average AdWords Account for Small & Medium Businesses.
  • 19. What can be done about this train wreck? • 7 Things we know to be true about AdWords Success • A solution for the AdWords death spiral: The 20 Minute PPC work week! 19
  • 20. 7 Things that we know to be true about achieving AdWords Success At WordStream, we’ve …  Analyzed thousands of accounts.  Talked to thousands of different users  Shared findings with our partners @ Google We summarized the findings into just 7 things you need to know! 20
  • 21. 1. PPC is Hard… 21
  • 22. 1. PPC is Hard… But the right tools, techniques and education can make it a LOT EASIER. 22
  • 23. 2. You get what you put in… 23
  • 24. 2. You get what you put in… A little work every week on your AdWords campaigns can deliver big dividends. 24
  • 25. 3. Succeeding in PPC is all about relevance 25
  • 26. 3. Succeeding in PPC is all about relevance Figure out what people want and give it to them. 26
  • 27. 4. Keep your PPC house clean 27
  • 28. 4. Keep your PPC house clean Pause, fix or kill irrelevant, underperforming keywords to maximize ROI. 28
  • 29. 5. You gotta have goals 29
  • 30. 5. You gotta have goals Knowing what you want defines and simplifies your workflow. 30
  • 31. 6. Avoid analysis paralysis. 31
  • 32. 6. Avoid analysis paralysis. Test and iterate, but don’t let the perfect be the enemy of the good. 32
  • 33. 7. Reward yourself – take a day off! 33
  • 34. 7. Reward yourself – take a day off! Spend time with your family, support the arts, wear sunscreen, etc. 34
  • 35. Introducing the 20 Minute PPC Work Week! 35
  • 36. Path To Success – The 20 Minute PPC Work Week 36
  • 37. Path To Success – The 20 Minute PPC Work Week 37
  • 38. Path To Success – The 20 Minute PPC Work Week 38
  • 39. Path To Success – The 20 Minute PPC Work Week 39
  • 40. Path To Success – The 20 Minute PPC Work Week 40
  • 41. Path To Success – The 20 Minute PPC Work Week 41
  • 42. Path To Success – The 20 Minute PPC Work Week 42
  • 43. 43
  • 44. 44
  • 45. Check Bids & Budgets (Minute 0-1) • Before: – Analyze account performance (ROAS, CPA, etc.) – Determine statistical significance – Determine which keywords to raise and lower bids on and by how much • Analyze keyword competition • Simulate changes – Validate the changes – Total Time Taken: Numerous Hours / Week
  • 46. Check Bids & Budgets (Minute 0-1) 46
  • 47. Check Bids & Budgets (Minute 0-1) 47
  • 48. Negative Keyword Research (Keyword Research - Minutes 5-9) • Before: – Brainstorm words that your keywords might accidentally trigger. – Analyze account history looking at every click and search query to figure out if it was relevant or not. – Set the Negative Keywords – Total Time Taken: (Forever) 48
  • 49. Negative Keyword Research (Keyword Research - Minutes 5-9) 49
  • 50. Keyword Expansion (Keyword Research - Minutes 5-9) • Use Keyword Suggestion Tools to figure out new keyword opportunities that you may be missing out on • Review your Search Query Data to uncover promising keywords that you’re broad matching to. • Determine if the new keyword idea is worth adding or not • Determine where to place the new keyword • Make sure the addition of the keyword won’t break anything • Total Time Taken: Numerous Hours / Week - Forever 50
  • 52. Review Costly Keywords (Minutes 2-4) • Before: – Review the most costly, underperforming keywords in your account – Determine statistical significance – Determine if they can be fixed or if you should pause them (to try out different keywords) – Total Time Taken: 1 Hour / week 52
  • 53. Review Costly Keywords (Minutes 2-4) 53
  • 54. Will the 20-minute PPC work week really work for me? • Is 20 minutes / week enough time? • What if I have more than 20 minutes of issues in my account? • What if I don’t have any time to dedicate to doing PPC? • What if I can’t do negative keyword research (or any of these tasks, for that matter) in 2 minutes? 54
  • 55. Summary: How to Make the Most of PPC Advisor • Most Advertisers AdWords accounts are a disaster. • Review the 7 Habits of Successful PPC Marketers. • Think of PPC campaign work as a recurring weekly task. – (You actually have to do something in your account every week.) • WordStream PPC Advisor enables the 20 minute PPC Work Week, an impactful PPC workflow for managing AdWords accounts. 55
  • 56. See the PPC Work Week in Action • See how to put the 20-Minute PPC Work Week into practice with your own campaigns. • Request a personalized demo of PPC Advisor. marketing.wordstream.com/wsdemo 56
  • 57. Your Questions Thank you for attending WordStream’s webinar on: The 20 Minute PPC Work Week. #20minppc Benchmark your account today! www.wordstream.com/sempograder Request a demo of PPC Advisor marketing.wordstream.com/wsdemo Larry Kim lkim@wordstream.com www.wordstream.com 57
  • 58. Thank You! www.wordstream.com Larry Kim lkim@wordstream.com 58
  • 59. Upcoming Webinars 101 Webinar Series September 6, 2012 12:00 noon – 1:00 pm EDT Link Building - The What, How, and Why's of Link Building Bob Tripathi, Founder and Chief Marketer, Instant E-Training Professional Webinar Series September 20, 2012 12:00 noon – 1:00 pm EDT Online Retailers: Data-Driven Strategies to Catapult Holiday Sales Scott Smigler, President, Exclusive Concepts 59