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Transforming the Office of Procurement
from Reactive to Strategic
Transforming the Office of Procurement from
Reactive to Strategic
Looking Forward with Workday is a webinar series designed to give you insight
into how your organization can do more with Workday. This series will share how we
support how you manage your people and your business. Topics will include solution
strategies and roadmaps, specific use cases, live demos, and customer stories.
This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor
Help Slides Media
Player
Resource
List
Q&A
Housekeeping Items
Speakers Survey
Housekeeping Items
Workday Confidential
Trent Causey
Vice President,
Procurement
Unum
Michelle Conrad
Director, Product Strategy
Workday
Julie Peacock
Director, Solution Marketing
Workday
Agenda
Workday Confidential
01 Workday Spend Management
02 Spend Management Vision: Reactive to
Strategic
03 Unum’s Journey with Workday
04 Workday Demo: Spend Management
05 Q&A
Workday Confidential
Workday Spend Management
Navigating the Changing World
Workday Confidential
Supply Disruptions Cash Preservation Remote Workforce
lower operating costs
20%
higher cost
reduction savings
85%
fewer full-time equivalents (FTEs)
28%
higher return on investment
2.2x
more likely to be viewed as a valued
business partner
5x
High-Performing Procurement Organizations
Demonstrate Superior Results
Source: Hackett Group, Transforming Procurement to Prevail in
the Next Normal
Workday Spend Management
Human Capital
Management
Planning
Analytics and
Benchmarking
Financial
Management
Spend
Management
Plan
Execute
Analyze Intelligent
Data
Foundation
Source to Contract
• Intake
• Pipeline
• Sourcing
• Contracts
• Supplier Management
Procure to Pay
• Requisition & Approvals
• Purchase & Receive
• Stock & Replenish
• Expense & Reimburse
• Invoice & Pay
Workday Confidential
Efficiency Improvements Smarter & Informed Decisions
75% reduction in the percentage of
invoices keyed manually
Reduced audit fees as a percent of
revenue by 21%
Reduced requisition to PO cycle
time by 86%
Improved on-time payments by
38%
Visibility into everything sourced,
from $500k RFP for garbage
bags to RFPs for all spirits and
beer sold across Canada
Cost Reduction & Control
$40M savings through Procurement
and Financials transformation
Reduced 29 step process to 5
simple steps
Customer Outcomes
Their first reverse auction saved
15%
Maximize throughput with the
ability to manage activity 120
days ahead of planned start
Workday Confidential
Spend Management Vision:
Reactive to Strategic
Reactive
Strategic
Time
Value
Procurement Today With Workday Future
• Disconnected Silos
• Limited Visibility
• Transaction
Processing
Reactive
Reactive
Value
Procurement Today With Workday Today With Workday Near-Term With Workday Future
Time
• Sourcing Agility
• Streamlined
Source-to-Pay
Processing
• Real-Time Spend
Analysis
Agile
Reactive
Time
Value
Procurement Today With Workday Today With Workday Near-Term With Workday Future
Agile
• Closed-Loop
Source-to-Pay
• Stakeholder
Interlock
• Real-Time
Decision Making
Collaborative
Reactive
Time
Value
Procurement Today With Workday Today With Workday Near-Term With Workday Future
Agile
Collaborative
Strategic
• Extreme Automation
• Intelligent Insights
to Power Decisions
• Open and
Connected Platform
Reactive
Time
Value
Procurement Today With Workday Today With Workday Near-Term With Workday Future
Agile
Collaborative
Strategic
Time
Value
With Workday Future
Strategic
Reactive
Procurement Today With Workday Today
Agile
Collaborative
With Workday Near-Term
Workday Confidential
Unum’s Journey with Workday
• $12b in revenue (2019)
• 39 million people protected worldwide
• 182,000 businesses in the U.S. and the U.K. offer
benefits provided by Unum
• #266 on the Fortune 500 list
• 55% of the Fortune 100 offer Unum benefits to their
employees
• 10,000 employees spread across our corporate offices
and field offices in the U.S., U.K., Ireland and Poland
• At Unum, we’re in the business of helping
people through difficult times in their lives. We
help millions of people gain affordable access
to disability, life, accident, critical illness,
dental and vision benefits through the
workplace.
• Employers of every size depend on us for
comprehensive benefits solutions that attract
and support those who keep their business
growing.
Workday Confidential
At a Glance
Company Overview
Unum’s Journey
Pre-Workday Strategic Sourcing
Workday Confidential
• Unum Procurement
moved under new
leadership
• Rudimentary tools for
projects, contracts, and
risk assessments
• Limited enterprise-wide
collaboration
2018-2019
• Transformation focus
• People, process,
policy, tools
• Implemented
Workday
Procurement
2018
2014
Unum’s Journey
Rollout of Workday Strategic Sourcing
Workday Confidential
Contract Signed Implemented
Contracts
Finance Validation of
Savings
Strategic Sourcing
Moved into TMO
December
2020
Implemented
Intake, Pipeline,
Projects
Relaunched New
Corporate Policy &
Implemented
Standardized Process
Dashboard
Creation
Implemented Supplier
Performance
January
2019
Missed Opportunity Dashboard
Workday Confidential
Moving Forward
Workday Confidential
• Value capture
• VSM sourcing process
• Automated bidding
• Continued integration between Workday and
Workday Strategic Sourcing
• Self-service procurement opportunities
• Other areas:
• Payment process options
• Temp labor management
DEMO
Workday Confidential
Q&A
Thank you for joining us!
Join us in these upcoming sessions:
Workday Confidential
January 21, 2021
Thursday 10 AM PT
Taking Your People Experience
to the Next Level: Creating an
Employee Experience
Philosophy
January 26, 2021
Tuesday 10 AM PT
Continuous Planning to
Execution: Customer Spotlight
on Lineage Logistics
January 28, 2021
Thursday 10 AM PT
Engage Your Enterprise at Scale
by Designing and Delivering
Compelling and Branded
Notifications
February 2, 2021
Tuesday 10 AM PT
Connecting Insight and Action
with Deloitte & Workday
Analytics
February 4, 2021
Thursday 10 AM PT
Vaccine Management
Capabilities in Workday
For a changing world.
TM

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The New Role of Procurement

  • 1. Transforming the Office of Procurement from Reactive to Strategic
  • 2. Transforming the Office of Procurement from Reactive to Strategic Looking Forward with Workday is a webinar series designed to give you insight into how your organization can do more with Workday. This series will share how we support how you manage your people and your business. Topics will include solution strategies and roadmaps, specific use cases, live demos, and customer stories.
  • 3. This presentation may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Workday assumes no obligation for and does not intend to update any forward-looking statements. Any unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap, blog, our website, press release or public statement that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features, and functions that are currently available. Safe Harbor
  • 4. Help Slides Media Player Resource List Q&A Housekeeping Items Speakers Survey Housekeeping Items
  • 5. Workday Confidential Trent Causey Vice President, Procurement Unum Michelle Conrad Director, Product Strategy Workday Julie Peacock Director, Solution Marketing Workday
  • 6. Agenda Workday Confidential 01 Workday Spend Management 02 Spend Management Vision: Reactive to Strategic 03 Unum’s Journey with Workday 04 Workday Demo: Spend Management 05 Q&A
  • 8. Navigating the Changing World Workday Confidential Supply Disruptions Cash Preservation Remote Workforce
  • 9. lower operating costs 20% higher cost reduction savings 85% fewer full-time equivalents (FTEs) 28% higher return on investment 2.2x more likely to be viewed as a valued business partner 5x High-Performing Procurement Organizations Demonstrate Superior Results Source: Hackett Group, Transforming Procurement to Prevail in the Next Normal
  • 10. Workday Spend Management Human Capital Management Planning Analytics and Benchmarking Financial Management Spend Management Plan Execute Analyze Intelligent Data Foundation Source to Contract • Intake • Pipeline • Sourcing • Contracts • Supplier Management Procure to Pay • Requisition & Approvals • Purchase & Receive • Stock & Replenish • Expense & Reimburse • Invoice & Pay
  • 11. Workday Confidential Efficiency Improvements Smarter & Informed Decisions 75% reduction in the percentage of invoices keyed manually Reduced audit fees as a percent of revenue by 21% Reduced requisition to PO cycle time by 86% Improved on-time payments by 38% Visibility into everything sourced, from $500k RFP for garbage bags to RFPs for all spirits and beer sold across Canada Cost Reduction & Control $40M savings through Procurement and Financials transformation Reduced 29 step process to 5 simple steps Customer Outcomes Their first reverse auction saved 15% Maximize throughput with the ability to manage activity 120 days ahead of planned start
  • 12. Workday Confidential Spend Management Vision: Reactive to Strategic
  • 14. • Disconnected Silos • Limited Visibility • Transaction Processing Reactive Reactive Value Procurement Today With Workday Today With Workday Near-Term With Workday Future Time
  • 15. • Sourcing Agility • Streamlined Source-to-Pay Processing • Real-Time Spend Analysis Agile Reactive Time Value Procurement Today With Workday Today With Workday Near-Term With Workday Future Agile
  • 16. • Closed-Loop Source-to-Pay • Stakeholder Interlock • Real-Time Decision Making Collaborative Reactive Time Value Procurement Today With Workday Today With Workday Near-Term With Workday Future Agile Collaborative
  • 17. Strategic • Extreme Automation • Intelligent Insights to Power Decisions • Open and Connected Platform Reactive Time Value Procurement Today With Workday Today With Workday Near-Term With Workday Future Agile Collaborative Strategic
  • 18. Time Value With Workday Future Strategic Reactive Procurement Today With Workday Today Agile Collaborative With Workday Near-Term
  • 20. • $12b in revenue (2019) • 39 million people protected worldwide • 182,000 businesses in the U.S. and the U.K. offer benefits provided by Unum • #266 on the Fortune 500 list • 55% of the Fortune 100 offer Unum benefits to their employees • 10,000 employees spread across our corporate offices and field offices in the U.S., U.K., Ireland and Poland • At Unum, we’re in the business of helping people through difficult times in their lives. We help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace. • Employers of every size depend on us for comprehensive benefits solutions that attract and support those who keep their business growing. Workday Confidential At a Glance Company Overview
  • 21. Unum’s Journey Pre-Workday Strategic Sourcing Workday Confidential • Unum Procurement moved under new leadership • Rudimentary tools for projects, contracts, and risk assessments • Limited enterprise-wide collaboration 2018-2019 • Transformation focus • People, process, policy, tools • Implemented Workday Procurement 2018 2014
  • 22. Unum’s Journey Rollout of Workday Strategic Sourcing Workday Confidential Contract Signed Implemented Contracts Finance Validation of Savings Strategic Sourcing Moved into TMO December 2020 Implemented Intake, Pipeline, Projects Relaunched New Corporate Policy & Implemented Standardized Process Dashboard Creation Implemented Supplier Performance January 2019
  • 24.
  • 25. Moving Forward Workday Confidential • Value capture • VSM sourcing process • Automated bidding • Continued integration between Workday and Workday Strategic Sourcing • Self-service procurement opportunities • Other areas: • Payment process options • Temp labor management
  • 27. Q&A
  • 28. Thank you for joining us! Join us in these upcoming sessions: Workday Confidential January 21, 2021 Thursday 10 AM PT Taking Your People Experience to the Next Level: Creating an Employee Experience Philosophy January 26, 2021 Tuesday 10 AM PT Continuous Planning to Execution: Customer Spotlight on Lineage Logistics January 28, 2021 Thursday 10 AM PT Engage Your Enterprise at Scale by Designing and Delivering Compelling and Branded Notifications February 2, 2021 Tuesday 10 AM PT Connecting Insight and Action with Deloitte & Workday Analytics February 4, 2021 Thursday 10 AM PT Vaccine Management Capabilities in Workday
  • 29. For a changing world. TM