Anna Broberg, CEO en mede-oprichter van Mapita (het Finse bedrijf achter Maptionnaire) vertelt over het verhaal achter Maptionnaire en deelt enkele internationale praktijkvoorbeelden van Maptionnaire 2.0.
2. Greetings from the Helsinki headquarters
Behind Maptionnaire are two academically meritorious women whose passion lie in giving the public a voice over their own city.
Anna Broberg
COO & Co-founder
anna@maptionnaire.com
4. TESTING &
PILOTING NEW
DIGITAL TOOLS
BUILDING THE DIGITAL CAPACITY IN THE CITIES
LEARNING
FROM THE BEST
PRACTICES
CONSOLIDATIN
G THE MOST
USED DIGITAL
TOOLS INTO
THE PRACTICE
BETTER
UNDERSTANDIN
G OF THE
BENEFITS OF
THE DIGITAL
TOOLS
NEW
REQUIREMENT
TOWARDS THE
TOOLS TO HELP
THE CITIES TO
DO THE WORK
MORE
SYSTEMATICALLY
6. Barcelona, Spain
MAPTIONNAIRE
Makes the heart beat
Successful cities understand that we as
citizens want to take part in shaping our
cities using modern, digital channels.
7. MAPTIONNAIRE – COMMUNITY ENGAGEMENT PLATFORM
the digital heart for building cities together
AUTOMATED PDF
CREATOR
GAMIFIED DECISION MAKING
3D
COLLABORATION
WEBPAGE BUILDER
REAL-TIME
FEEDBACK MAP
DESIGN map-based questionnaires, polls, voting tools, surveys
COLLECT data easily
ANALYSE your data and create visualizations
Design the workflow, and create the
PDF templates to report the results
easily.
Let people decide together (e.g. participatory
budgeting) how to spend the resources. You can
ask people to allocate the resources also on a map.
Create and publish your materials and engagement
activities on a project website. Draw timelines and allow
discussion. Enable social sharing.
Use 3D models to communicate
and collaborate with your
community.
CORE
Get ongoing feedback linked to
locations and integrate into your
maintenance system.
Performance, Security
Usability, Visuality
Add-ons
Teams: Create groups and manage your organisation’s work in teams
Reporting dashboard: Measure your engagement KPIs.
AUTOMATED PDF
CREATOR
11. City of Sacramento
Outlining the plan for the parks
and related services
“Beautiful parks, robust recreation and
enriching programs are critical to our City’s
future,” said Park Planning, Design, and
Development Manager Raymond
Costantino. “We want residents to dream
big and feel empowered to help us develop
services and facilities that will give
Sacramentans a better quality of life for
generations to come.” (Sacramento City
Express, 2020)
12. Gehl Architects studied the public life in Denmark during the lockdown and reopening. They used
multiple methods, among those also Maptionnaire.
Public space, public life, and COVID 19
”I haven’t experienced any crowded places at
all”
”I don’t go to the city center because I feel its crowded”
Horsens Copenhagen
- Intercept interview - Online survey
13. 2 2 O C T O B E R 2 0 2 0 P R E S E N TAT I O N N A M E1 3
14. MAPTIONNAIRE 2020
https://maptionnaire.com/best-
participation-practices/denver-smart-
public-participation
The City and County of Denver hosts a diverse community, it is
economically strong and growing quickly. In order to facilitate growth
while maintaining components that people feel positive about,
Denver initiated a citywide planning effort to capture the goals and
needs of current residents and the people who are coming tomorrow.
In 2016, Denver launched Denveright, a three-year-long citywide
effort for land use, mobility, and parks and recreation.
THE CITY OF DENVER
INVESTS IN DIGITAL
PARTICIPATION
15. ECONOMIC RETURNS
Lower data acquisition cost
Compared to traditional F2F methods, online engagement
costs 90 % less.
Compared to tailor made online services,
purchasing a SaaS costst at least 75 % less.
Lower feedback management cost
The city of Espoo saved 20 minutes with every comment
received in their statutory commenting process, where
they received hundreds of comments to be answered and
archived.
The Finnish Ministry of Finance has estimated that
digitalizing feedback channels would create yearly
savings of at least 80-200k€ in each medium-sized city.
Quicker implementation of projects
Every month of saved time in project implementation due
to increased acceptation leads to direct returns.
17. ENVIRONMENTAL RETURNS
Save in resource use through digitalization
More content residents value time our in their
communities and travel less
Bringing citizens onboard in evaluating e
environmental sustainability impacts and in
decision making increases acceptability of the
changes needed
Notes de l'éditeur
HUOM: Tarkista webinaarin otsikko
1. Welcome (Festa)
2. Why and how have we ended this situation (Maarit)
Contextual reasons: we are done with the era of testing and piloting tools and now we want more
3. In this webinar (Anna)
We will walk you through the new Maptionnaire and give you insight and ideas how you can utilise the platform in your work
MAARIT
We have to evaluate the challenges we want to solve
MAARIT
We have followed few decades the work in cities on their way towards using digital tools
Mention… law
AIKAJANA – OSALLISTUMISEN/VUOROVAIKUTUKSEN KEHITTYMINEN – MIETI ERITYISESTI MISSÄ OLLAAN NYT JA MIKÄ ON SEURAAVA STEPPI
IAP2 – KATSO MITÄ NÄMÄ OVAT TEHNEET
Taustoitus – digitaalinen osallistuminen
VAIHEET:
Katso alkuvaiheen päät jostain googlaamalla
Internetin nousu ja erilaiset kokeilut
Ppgis synty ensimmäiset kokeilut
Explotion of new tools (tool development)
Valjastaminen (olemassa olevat työkalut) Sosiaalinen media (tiedottaminen)
Toiminnan kehittäminen asukaslähtöisesti Vallan ja toiminnan ottaminen omiin käsiinsä: Self organising participation/bottom-up participation/tactical urbanism (various tools – social media dominate)
Toiminnan kehittäminen asiantuntijoiden näkökulmasta: osbu / Barcelona
Vakiinnuttamisen vaihe (esim. ppgis. Ja some: viittaa Pilvi tutkimukseen)
Strateginen vaihe – paljon työkaluja ja kokeiluja, nyt tiedetään, mutta miten mangeroidaan (korosta tämä esim. erivärisellä fontilla)
Maarit
Anna
COMPLETE PLATFORm for managing the engagement activities
DIGITAL HEART BEAT
Anna
Platform – modular service
Subscricption
SaaS
Anna
Reporting dashboard mockup
https://sacramentocityexpress.com/2020/08/31/heres-why-city-staff-say-you-have-the-power-to-improve-parks-in-sacramento/
Renewing the master plan
Horsens around 90 000 people
Red during
Blue after
PROBLEMS REGARDING DIGITALISATION:
Digital divide
Technical challenges
Data manipulation
Anonymity
Challenges related to data collection strategies
Technology stress & information overflow
Poor geographical and socio-economic representativeness
How to involve also other stakeholders like NGOs?
Biased results can be a potential danger
PROBLEMS REGARDING DATA QUALITY:
Methodological challenges
Potential of cherry picking - misuse of data to support e.g. the existing presumptions
Potentially lack of transparency
More influential participation is needed - can PPGIS really help?
Frustration of participants if nothing changes
Illusion of influentiality - democracy does not always work in politics
INEFFECTIVE PLANNING PRACTICES:
Leads easily to the continuation of top-down participation
Can take the form of non-meaningful participation
Lack of economic resources, skills, interests etc., can prevent use of digital methods
Digital methods alone are seldom sufficient*
Does not solve all the challenges of public participation*
Strategic level questions difficult to answer without face-to face discussions