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Session I:
              Beginning Social Media




Professional Certificate in Digital & Social Media
Instructor: Yadira Galindo    galindoyadira@gmail.com
                                                        1
Welcome!
• I’m Yadira Galindo, your tour guide
  through the wonderful world of Beginning
  Social Media.
• Former print reporter turned public relations
  specialist and now lecturer
• Email: galindoyadira@gmail.com
• Cell: 619-379-3977 (text okay)
• You can find me online and friend/follow me!
   •   Facebook (yadira.galindo)
   •   Twitter (yadira_galindo)                   My avatar on
   •   LinkedIn (yadiragalindo)                   Twitter, LinkedIn,
                                                  Google+, Instagram
• Class introductions                             and Pinterest
   •   Name, short bio, SM experience
   •   Why are you here?
                                                                  2
Agenda
• We have a lot to cover over the
  next four weeks. Fasten your
  seatbelts!
   •   First things first, friend me on
       Facebook, right now!
   •   Pass out syllabus
   •   Introduce BSM Online
        •   Online classroom for BSM
            on Facebook
        •   “Secret” group
        •   Post assignments here
        •   Ask questions! Engage!
                                          3
Assignment 2: Due by next class
Assignment 1:
All students:
1. Post a link to a social media article/blog on
     something you didn’t know regarding social
     media with a short summary of what took away
     from this article.
2. Comment on posts by two of your classmates.
3. Review your Facebook page. Do you see any
     changes you need to make? Post on the group
     site changes you’re making and why, or why you
     didn’t make changes.

Matriculated:
1. Do the above assignments.
2. Post three times on your Facebook account, items
   relating to social media, what you are learning
   from the classes in your major or your
   work/career.
3. Create a Twitter account. Fill out bio, photo, etc   3
Requirements
• Weekly attendance
     Sign-in required! With only four weeks in the course,
      missing a class could adversely impact your grade!

• Completion of weekly reading & written
 assignments
     posted to BSM Online weekly

• Participation in class & on BSM Online
• Final project
     will be discussed in further detail in Session II & III

                                                                5
Course Overview
• According to the course description,
  we are going to be very busy!
• Introduction to web-based social media tools.
  Get a broad overview of applications such as
  Facebook, Twitter, Google+, Pinterest and others as
  professionals’ tools. Class explores engagement,
  managing social networks and delivering quality
  content. Other topics include web branding and
  promoting a brand across platforms.
     Note: Social media is a constantly evolving topic of
      discussion. For that reason, the changing times could
      result in a change in the syllabus. Stay tuned!
                                                          6
Course Overview
        You are here, so the assumption can be
        made that you understand the influence
        and impact social media can have for a
        media professional in today’s fast-paced
        world.




                                          More:
                                                                      7
                     http://www.socialnomics.net/2011/06/22/social-
                          media-revolution-3-video-long-version/
Course Overview




 Facebook got a timeline,   And a new toy …




                                              8
Course Overview




    More: Pinterest is Now the No. 3 Social Network in the U.S. [STUDY]   9
Course Overview
• Goals & Objectives
     The point isn’t to learn the ins and
      outs of every one of the latest social
      networking trends.
  Instead, it is to …
        understand the hows and the whys,
        use it to enhance your online brand and expand
       your reach,
        and embrace the ability to adapt regardless of the
       tools.
                    Because they will change!
                                                              10
Let’s Get Started!




                     11
Social media literacy & citizenship
 When the BSM class began the discussion was about how
 media professionals could simply and easily use social
 media.
 The slide looked something like this.

     To promote content and               News & information
      drive traffic                         publishing
     Open dialogue with the               Blog & website
      community they are trying to          integration
      reach                                Build a network
     Research and news gathering          Establish a personal
     Crowdsourcing and building a          brand
      community of resources         From Teaching Social Media, mashable.com
                                                                                12
Social media literacy & citizenship
     Over time, the discussion evolved.

                   Using                  Using Well
    To promote content and                  Social media factor in
     drive traffic                            organic SEO
    Open dialogue with the                  Customer service
     community they are                       extending beyond the
     trying to reach                          1-800 number
    Crowdsourcing and                       Crowdfunding,
     building a community of                  recruitment of talent &
     resources                                hiring
    News & information                      Crisis management &
     publishing                               direct-to-audience
                                              messaging
                                                                       13
Social media literacy & citizenship

    Social media is…




 Via Hootsuite, for more information visit http://youtu.be/zr_-55kiDLM   14
More than a wallflower:
Engagement & quality content
• In the sports world,
 the most successful
 teams have a great
 playbook, a strategy
 they employ to win a
 game.




                               15
More than a wallflower:
Engagement & quality content
• Develop a social media strategy!
     Define goals and objectives
     Pinpoint your audience
     Identify potential evangelists/super-sharers
     Audit your resources (I mean really audit!)
          Encourage and reward buy-in internally
     Establish a social media protocol
     Start using social media
                                 From
     Measure results            How the heck do I start building a social media marketing s
                                 , Green Buzz Agency


                                                                                  16
Marketing is not social, have a
conversation


                                                          Average shelf life of a
                                                          social media post is
                                                          three hours!

                                                          According to Bitly




                                                                                    17
 From Calculate the ROI of Social Media, briansolis.com
Looking good:
Making your profile count




                            18
Looking good:
Making your profile count
• Photos:
•   Do not settle for the egghead
    or the shadowman. Be you.
    Illustrate who your are. Be
    your brand.
•   Select a headshot that
    captures you as you really
    look.
•   Use the same photo across
    applications and save the
    image with your name. SEO!



                                    19
Looking good:
Making your profile count
• Usernames:
    •   Be you. Be your
        brand. Not
        @hottiemom74. Or
        @tipsytommy.

    •   If you do, change it. Like yesterday. How. Favorite taken? Ideas.
    •   Take time to customize URL
        in Facebook, LinkedIn, etc.
    •   Keep it short.
    •   Avoid inclusion of corporate
        labels. You never know …

 Tip: To see if your desired name is available across all social media platforms, check out the social media too
  – Social Media Today
                                                                                                      20
Looking good:
Making your profile count
• Bio:
  •   No bio = less followers.
  •   Be you. Be your brand.
      Don’t be Bob Dylan song
      lyrics. Bleh.
  •   It’s only 160 characters.
      Use the space wisely.

  •Identify and include keywords that describe you, your business,
  your interests. Who you would follow. Birds of feather …
  •Do add a website URL. Help friends/fans/followers/connections.
  •Be consistent across applications.


                                                                     21
Social Media 101: Facebook
                        • Yeah. You know what it is.
                        • Facebook announced that it reached 1
                           billion users; approximately 80% of
                           monthly active users outside the
                           U.S./Canada.
                        • Service is largely private, with access
                           grated by user and privacy setting
                           managed on personal level.
Facebook was            • People 45 and older make up 46% of
founded in February        Facebook users, 57% have completed
2004. Back then, it        some college and more women than
was only available to      men.
students at Harvard.
                        • Facebook made its public offering (value:
More on Wikipedia.         $100 billion) earlier this year, but if you
                           follow the news it hasn’t been leaving up     15
                           to financial expectations.
Social Media 101: Facebook
Anatomy of Facebook
                                  Group
                            provides a closed space for              Page
                             small groups of people to    allows an organization, business,
                            communicate about shared       celebrity or band to maintain a
                                     interests                  professional presence




      Profile
   Profiles (Timelines)
represent individuals and
 must be held under an
        individual                                                                            16
Social Media 101: Facebook
                              • Groups provide a closed space for small groups of
                                  people to communicate about shared interests.
                              •   Groups can be created by anyone.
                              •   Privacy: In addition to an open setting, more
                                  privacy settings are available for groups. In secret
                                  and closed groups, posts are only visible to group
                                  members.
                              •   Audience: Group members must be approved or
                                  added by other members. When a group reaches
Group members get                 a certain size, some features are limited. The
notified about all new
posts in a group unless           most useful groups tend to be the ones you
they choose to restrict           create with small groups of people you know.
their group notification
settings.                     •   Communication: In groups, members receive
                                  notifications by default when any member posts
If group privacy is set to        in the group. Group members can participate in
Closed or Secret, only
group members will be             chats, upload photos to shared albums,
able to see things that get       collaborate on group docs and invite members
posted in the group.              who are friends to group events.
                                                                                         18

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  • 1. Session I: Beginning Social Media Professional Certificate in Digital & Social Media Instructor: Yadira Galindo galindoyadira@gmail.com 1
  • 2. Welcome! • I’m Yadira Galindo, your tour guide through the wonderful world of Beginning Social Media. • Former print reporter turned public relations specialist and now lecturer • Email: galindoyadira@gmail.com • Cell: 619-379-3977 (text okay) • You can find me online and friend/follow me! • Facebook (yadira.galindo) • Twitter (yadira_galindo) My avatar on • LinkedIn (yadiragalindo) Twitter, LinkedIn, Google+, Instagram • Class introductions and Pinterest • Name, short bio, SM experience • Why are you here? 2
  • 3. Agenda • We have a lot to cover over the next four weeks. Fasten your seatbelts! • First things first, friend me on Facebook, right now! • Pass out syllabus • Introduce BSM Online • Online classroom for BSM on Facebook • “Secret” group • Post assignments here • Ask questions! Engage! 3
  • 4. Assignment 2: Due by next class Assignment 1: All students: 1. Post a link to a social media article/blog on something you didn’t know regarding social media with a short summary of what took away from this article. 2. Comment on posts by two of your classmates. 3. Review your Facebook page. Do you see any changes you need to make? Post on the group site changes you’re making and why, or why you didn’t make changes. Matriculated: 1. Do the above assignments. 2. Post three times on your Facebook account, items relating to social media, what you are learning from the classes in your major or your work/career. 3. Create a Twitter account. Fill out bio, photo, etc 3
  • 5. Requirements • Weekly attendance  Sign-in required! With only four weeks in the course, missing a class could adversely impact your grade! • Completion of weekly reading & written assignments  posted to BSM Online weekly • Participation in class & on BSM Online • Final project  will be discussed in further detail in Session II & III 5
  • 6. Course Overview • According to the course description, we are going to be very busy! • Introduction to web-based social media tools. Get a broad overview of applications such as Facebook, Twitter, Google+, Pinterest and others as professionals’ tools. Class explores engagement, managing social networks and delivering quality content. Other topics include web branding and promoting a brand across platforms.  Note: Social media is a constantly evolving topic of discussion. For that reason, the changing times could result in a change in the syllabus. Stay tuned! 6
  • 7. Course Overview You are here, so the assumption can be made that you understand the influence and impact social media can have for a media professional in today’s fast-paced world. More: 7 http://www.socialnomics.net/2011/06/22/social- media-revolution-3-video-long-version/
  • 8. Course Overview Facebook got a timeline, And a new toy … 8
  • 9. Course Overview More: Pinterest is Now the No. 3 Social Network in the U.S. [STUDY] 9
  • 10. Course Overview • Goals & Objectives  The point isn’t to learn the ins and outs of every one of the latest social networking trends. Instead, it is to …  understand the hows and the whys,  use it to enhance your online brand and expand your reach,  and embrace the ability to adapt regardless of the tools. Because they will change! 10
  • 12. Social media literacy & citizenship When the BSM class began the discussion was about how media professionals could simply and easily use social media. The slide looked something like this.  To promote content and  News & information drive traffic publishing  Open dialogue with the  Blog & website community they are trying to integration reach  Build a network  Research and news gathering  Establish a personal  Crowdsourcing and building a brand community of resources From Teaching Social Media, mashable.com 12
  • 13. Social media literacy & citizenship Over time, the discussion evolved. Using Using Well  To promote content and  Social media factor in drive traffic organic SEO  Open dialogue with the  Customer service community they are extending beyond the trying to reach 1-800 number  Crowdsourcing and  Crowdfunding, building a community of recruitment of talent & resources hiring  News & information  Crisis management & publishing direct-to-audience messaging 13
  • 14. Social media literacy & citizenship Social media is… Via Hootsuite, for more information visit http://youtu.be/zr_-55kiDLM 14
  • 15. More than a wallflower: Engagement & quality content • In the sports world, the most successful teams have a great playbook, a strategy they employ to win a game. 15
  • 16. More than a wallflower: Engagement & quality content • Develop a social media strategy!  Define goals and objectives  Pinpoint your audience  Identify potential evangelists/super-sharers  Audit your resources (I mean really audit!)  Encourage and reward buy-in internally  Establish a social media protocol  Start using social media From  Measure results How the heck do I start building a social media marketing s , Green Buzz Agency 16
  • 17. Marketing is not social, have a conversation Average shelf life of a social media post is three hours! According to Bitly 17 From Calculate the ROI of Social Media, briansolis.com
  • 18. Looking good: Making your profile count 18
  • 19. Looking good: Making your profile count • Photos: • Do not settle for the egghead or the shadowman. Be you. Illustrate who your are. Be your brand. • Select a headshot that captures you as you really look. • Use the same photo across applications and save the image with your name. SEO! 19
  • 20. Looking good: Making your profile count • Usernames: • Be you. Be your brand. Not @hottiemom74. Or @tipsytommy. • If you do, change it. Like yesterday. How. Favorite taken? Ideas. • Take time to customize URL in Facebook, LinkedIn, etc. • Keep it short. • Avoid inclusion of corporate labels. You never know … Tip: To see if your desired name is available across all social media platforms, check out the social media too – Social Media Today 20
  • 21. Looking good: Making your profile count • Bio: • No bio = less followers. • Be you. Be your brand. Don’t be Bob Dylan song lyrics. Bleh. • It’s only 160 characters. Use the space wisely. •Identify and include keywords that describe you, your business, your interests. Who you would follow. Birds of feather … •Do add a website URL. Help friends/fans/followers/connections. •Be consistent across applications. 21
  • 22. Social Media 101: Facebook • Yeah. You know what it is. • Facebook announced that it reached 1 billion users; approximately 80% of monthly active users outside the U.S./Canada. • Service is largely private, with access grated by user and privacy setting managed on personal level. Facebook was • People 45 and older make up 46% of founded in February Facebook users, 57% have completed 2004. Back then, it some college and more women than was only available to men. students at Harvard. • Facebook made its public offering (value: More on Wikipedia. $100 billion) earlier this year, but if you follow the news it hasn’t been leaving up 15 to financial expectations.
  • 23. Social Media 101: Facebook Anatomy of Facebook Group provides a closed space for Page small groups of people to allows an organization, business, communicate about shared celebrity or band to maintain a interests professional presence Profile Profiles (Timelines) represent individuals and must be held under an individual 16
  • 24. Social Media 101: Facebook • Groups provide a closed space for small groups of people to communicate about shared interests. • Groups can be created by anyone. • Privacy: In addition to an open setting, more privacy settings are available for groups. In secret and closed groups, posts are only visible to group members. • Audience: Group members must be approved or added by other members. When a group reaches Group members get a certain size, some features are limited. The notified about all new posts in a group unless most useful groups tend to be the ones you they choose to restrict create with small groups of people you know. their group notification settings. • Communication: In groups, members receive notifications by default when any member posts If group privacy is set to in the group. Group members can participate in Closed or Secret, only group members will be chats, upload photos to shared albums, able to see things that get collaborate on group docs and invite members posted in the group. who are friends to group events. 18

Notes de l'éditeur

  1. Entry level course but we will go at the speed of the class. Assuming everyone has basic computers skills. Please ask questions or contact me if we go to fast or you need.
  2. Student photos – change your settings; show how; even if you block others from viewing, what is your first impression
  3. Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.
  4. -Beginners guide to Instagram on Mashable: http://mashable.com/2012/05/29/instagram-for-beginners/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+Mashable+(Mashable)
  5. SEO= Search Engine Optimization ; SEO is the process of improving the visibility of a website in a search engine’s "natural," or un-paid (“organic" or "algorithmic"), search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users.
  6. SEO= Search Engine Optimization ; SEO is the process of improving the visibility of a website in a search engine’s "natural," or un-paid (“organic" or "algorithmic"), search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users.
  7. http://www.greenbuzzagency.com/how-the-heck-do-i-start-building-a-social-media-marketing-strategy
  8. http://www.greenbuzzagency.com/how-the-heck-do-i-start-building-a-social-media-marketing-strategy
  9. First impressions. Do you accept friend requests from people you don’t know and don’t’ have any biographical information or photo to tell you about this person? Do you follow someone on Twitter simply because they follow you or do you look at them to see if you have interests in common?
  10. http://mashable.com/2012/07/27/look-good-on-video/